What nice folks to work with! Accommodating in every way, professional work, and much to my…read moresurprise, I picked up a car that was cleaner inside and out than when I dropped it off! Love the job they did on the car's body, too.

After getting into a horrible accident, I took my 4Runner into The Body Shop. And, I am so glad I…read morefound them! The whole team there was so helpful in understanding my situation and getting me on the schedule quickly. Their communication and updates were exceptional, especially in all the back and forth with the insurance company. I really felt like they had my back and were looking out for my best interest! My vehicle ended up being deemed a total loss, but I will be going back to The Body Shop if I am ever in need of any services that they provide! A huge shout out to Matt, who beyond awesome! It feels good knowing there are companies out there that truly care about people and not just getting as much money out of the deal as possible. Thank you to everyone at The Body Shop for making a really bad situation with my accident as easy to navigate as possible!

I had a hail damage estimate scheduled for August 20th. I brought my car in as planned, and they…read morekept it for about an hour and a half. I was told I'd receive a phone call with the estimate the following day--no call, no email. I followed up via email on August 25th and was told the estimate had been written that day. Still, no response or actual estimate was sent. I reached out again on August 29th and was told, "I will get with the estimator. It will be next week since it is month-end for us." It's now September 4th, and I've still received nothing. This level of communication is unacceptable. I've lost confidence in their ability to handle the job and will be taking my business elsewhere. I would not recommend this shop based on my experience.

Owner was extremely rude and refused to repair damage that was paid for. Don't waste your time or…read moremoney at this rip-off joint!

My front bumper skirt was dragging on my Honda Civic. They fixed it promptly even though they were…read moreextremely busy. Hampden Auto Body has excellent customer service and technicians.The owner Mike Ross went over what it entailed and was a consummate professional. Hampden Auto Body has fixed other vehicles of ours and we highly recommend them.

My Qx80 was involved in a minor accident and needed a bumper and grill replacement and a minor hood…read morerepair. We took our vehicle in for an initial estimate with them and a repair date was scheduled a month down the road. We brought our car in at the appointed time. Mike, the owner called me once tear down was complete and estimated 2 weeks for the repair. They also had some warranty work they needed to correct on some prior damage. We were in a rental car through USAA. As time went on, we were told our car was "in production" over and over again. As insurance companies do, they only approve the rental car for the estimated amount of initial repair time (2 weeks). USAA called saying they had not received information from Hampden about a supplement and could not approve the rental without one, we called on conference to Hampden and spoke with Mike. Mike was argumentative stating that the car was in line for repair and there was nothing he could do. That there was no supplement, they were busy and would submit a supplement at the end of the work if there was one. USAA explained that they could not approve a rental for beyond the time allotted without a supplement and round and round they went while I, the customer, was stuck in the middle. Eventually USAA approved the rental for another 2 weeks despite not having any supplemental information. At the end of those 2 weeks (they've now had my car for a month) I was again stuck with no car and the end of the rental looming. I called Hampden again and spoke with Brian. He informed me that my car was in line for paint and was not ready. USAA approved the rental extension based on that for a week. Then at the end of the week, here we go again. USAA had reached the end of what they could pay for a rental without supplemental information. We again called on conference to Hampden and spoke with Brian. Not only was Brian not helpful he was rude and obstructive. He proceeded to the tell the adjuster that he wasn't going to argue repair time with her because she didn't know what she was talking about and my car was in line for paint. The adjuster responded that she has been in the business for 20 years and she understands how repair shops work. The conversation devolved from there . Needless to say, there was no resolution and the call ended badly. So badly in fact that the adjuster called me back and recommended that I report them to their corporate office, unfortunately, there isn't one. At this point, my 2-week repair was at 7 weeks and they could no longer justify a rental car. A week went by, now without a rental car and again I called Hampden expecting my car to be finished, after all it was in line for paint a week ago, surely it must be done by now. This time Mike fielded my call. My car still wasn't done and it was still in line for paint. When I inquired as to why my car sat for a week waiting for paint since I was told the same thing a week ago, Mike explained that they have 60 cars on rotation there. Some of those cars have been sitting for months waiting for parts and when those parts come in they get pushed to the front of the line further delaying my repairs. To his credit Mike did offer to pay for a rental vehicle and did cut us a check at the end. My car ended up taking an additional 2 weeks for a total of 9 weeks! For a drivable, minimal damage repair. Do they do good work, yes. Is it the most frustrating experience you will ever have, also yes. Hampden Auto body is like dropping your car into a black hole. Whatever they tell you for a time estimate is a lie, multiply it by at least 4. Don't expect them to work with the insurance company paying for your repairs. They blatantly refused to use the USAA online document submission system and refused to send the paperwork to justify extending the rental. Expect Mike and Brian to be condescending, obstructive and thoroughly unhelpful. I cannot recommend them less. There are plenty of good repair shops in Denver that are better organized, customer friendly and courteous

Rickenbaugh Collision did an amazing job on my vehicle. Eric Sands was the technician that did the…read morework on my vehicle and did an amazing job. There was a couple issues that I ran into after receiving my vehicle. However, Ben Braun and Caleb Hogan were responsive and the issues were resolved. They take pride in quality and handling issues. Rickenbaugh seems to charge a bit more compared to other shop, but the quality is excellent!

Ben Braun was amazing to work with. He explained everything clearly and kept me updated the whole…read moretime. Highly recommend Rickenbaugh Collision just because of him.

BEWARE OF FRAUD! Have now picked up the car and have a bit more understanding of why they kept…read morebeing dishonest. Here is the complaint now submitted to BBB. The auto repair shop replaced at least one part on the car that was not damaged with a lesser more used part. The primary known part at this time (although others may be found) is the steering wheel. The steering wheel was not damaged when the car was dropped off. When the car was returned the steering wheel had been replaced by a much more worn part. This part being touched at all was not disclosed in any of the paperwork. Resolution of this issue needs to be the return of the original steering wheel or a replacement new steering wheel from the factory. In addition they will need to pay for that steering wheel to be replaced by the dealership. In addition I would like this came to be noted with this fraud.

I was in a car accident in Phoenix, AZ in July 2024. Car Star Jordan finally took it for repair in…read moreOctober 2024 and released it in December 2014, minus a part which they broke. They were supposed to reorder the part and install it. Despite multiple phones calls, they hadn't done before I relocated in late July 2025 and repeatedly told me that it's my problem, not theirs, and refused to escalate. I got my insurance involved and they told my insurance that they would be happy to mail the part to me and I can shove it into the vehicle or into my body but they weren't to actually complete the repair or arrange to have if completed.

While the damage looks small, it was pretty bad, all suspension was messed up, tires were missing…read morechucks, and every panel on the right side had damage. As a USAA customer, Precision Autobody was recommended and team was awesome, after over $18000 in repairs my car was good as new. 6 months later its running great. I just want to say thanks again. To the highly intelligent team and if i ever have to come back i would return to you guys.

The team here is wonderful. Incredibly friendly and very attentive. They keep you informed about…read morethe process and make sure you understand everything they've done on the vehicle. They go the extra mile and we'll always come back.

Had a small fender bender and needed to have a few touchup areas. They were great and reasonably…read morepriced and would go again if needed.

was recommended to John's by my boyfriend who works at Mercedes of Littleton. Trevor and Nic were…read morebeyond helpful from the very moment i walked into the shop. the front of my e450 was pretty bad - this was my first time not having my car in my possession. Nic, Trevor, and Jess were my saving grace throughout this process. made my car look brand new and i truly couldn't be happier. thank you for the patience with me and thank you for having my back the whole time. you guys are so great!

Unbelievable service! My truck was side swiped and I needed it fixed quickly. They told me it would…read morebe two weeks, I got a call 5 days later letting me know it was done. I showed up not only to see the side of the truck was perfect, like better than new but they also detailed the entire truck for no additional charge. This is like going back in time to an old time service shop but with today's tech! I can't say enough. Love this place.

It is funny saying you had a great experience somewhere when the whole reason you are there is…read morebecause you had some type of BAD experience with your car. But, I DID have a fantastic experience dealing with this crew. I got hit by an Amazon driver. Not the actual blue truck. A contracted vehicle. So, the process was LONG. Very LONG. But, after a referral from a Lexus repair shop up north that we visited for my wife's car, it was the best decision I have made in some time. When searching for a repair shop, it is tough to know what to look for. I can't speak for you, but I didn't have the time nor patience to vet out every repair shop in Denver. And, I wasn't in any mood to do so with a busted up ride. So, I decided to go on the referral, my first impression when I walked in, and a couple referrals online. If reading this, and your car needs some work, stop looking around. I will save you the time. Although I am not any body shop expert, this is the best place I can imagine going to. I will be recommending this shop to anyone of my friends or network who has an incident, and will be taking my car there for any future work. Because I was dealing with Amazon and their third party insurance, I was concerned about the admin side of things, and getting stuck with charges at the end. Jordan was behind the counter and assured me that she would handle all contact with Amazon and insurance, and all rental admin stuff. They gave me a ride to the nearby Enterprise initially, handled ALL admin stuff for the months in between, took the rental car back after giving me my ride, and even fixed a windshield crack on their dime that happened on their watch. Jordan was fantastic in keeping me updated on the insurance company's very slow approval of supplements to the repairs. Steve runs the place, he seems like a great dude, and you can just tell that he runs his business in an ethical and fair way, and that his crew is trained to make each customer happy after their unhappy car incident. I don't recommend getting hit by an Amazon driver. And I don't wish your car to need auto body work at all. But, I DO recommend, if anything unfortunate happens to your prized vehicle, in taking any repair work to this place without hesitation.