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    Christopher L Petti, MD

    5.0 (1 review)
    Closed 7:30 am - 6:00 pm

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    1 year ago

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    New Jersey Imaging Network of Englewood - 401 Sylvan Ave. Englewood Cliffts, NJ 07632 800-930-6759

    New Jersey Imaging Network of Englewood

    1.9(29 reviews)
    2.0 mi

    Everything about this imaging facility is fantastic. The wait time is never long and the results…read moreare always the best.

    I've been to the NJ Imaging Network Englewood Cliffs location more than 10 times in the past, and…read moremy previous experiences were fine. However, what happened today (Friday, April 24) was honestly shocking and very disappointing. I had two MRI appointments scheduled -- one today around 5 PM and another on Sunday (April 26) at around 11 AM. I arrived just 1-2 minutes late. When I walked in, a staff member named Cindy was chatting with coworkers about personal matters and completely ignored me. After signing in, I waited about 5-6 minutes with no acknowledgment, and had to approach her myself. I asked if it would be possible to combine both MRI appointments into today since they were the same type of exam. She responded in an impatient tone, barely making eye contact, and said it wasn't possible, giving vague reasons. The waiting area was almost empty at the time. A couple minutes later, she changed her stance and suggested that I move today's appointment to Sunday instead, saying it would make more sense so I wouldn't have to come twice. That sounded reasonable, so I agreed. However, when I tried to confirm that both exams could definitely be done on Sunday, she suddenly said she was "not sure" and would need to check. This was extremely frustrating. If it wasn't certain, that should have been clearly communicated from the beginning -- not after asking me to change my appointment. At that point, I decided to just proceed with today's appointment instead. Then she told me it was "too late" and that I was already 15-20 minutes late, so they couldn't accommodate me anymore -- even though the delay was largely due to her lack of responsiveness and conflicting guidance. Also, there were barely any patients in the office, so it didn't seem like a capacity issue at all. Does she really has right to cancel my appointment because of her conflicting guidance and miscommunication? Is there working practice and guideline for front desk staff? It is worst experience I ever had. The staff was not doing her job correctly. The entire interaction felt disorganized, unhelpful, and dismissive. Her attitude was impatient and unprofessional throughout, and it seemed like customer care was not a priority. This was by far the worst experience I've had at this location, which is unfortunate given my many prior positive visits. I hope management takes this feedback seriously and improves staff communication and professionalism.

    Holy Name

    Holy Name

    2.4(190 reviews)
    2.3 mi

    PROS: some of the staff was friendly, including the ER Physician Dr. Rodriguez and the patient…read moretransporter, Willie. Beautiful atmosphere, state of the art tech CONS: paid parking, very slow service, and some nurses were rude OVERALL: this wouldn't be a hospital I'd go to for anything major, since they're slow. But for something minor I think they can handle it

    Here we go again and this is the reason why Holy Name Hospital has such a low rating!…read more Back in August 2025 my son responded there after being in a motor vehicle accident and bumping his head just to get checked out to make sure he was fully OK The waiting area for the emergency trauma section was not terribly busy but he had waited nearly an hour to be seen. After being brought into the nurses station area they took his pulse and his blood pressure and were taking his temperature when the nurse walked away and did not come back for over 15 minutes with the thermometer in his mouth. When she did she went to do something else from what he says and didn't respond back to him for nearly 20 minutes at which time he got up and left because in his terms it was unreasonable to be treated in that manner especially after hitting his head and something could've been seriously wrong with him. After a month and a half we received a notice from the hospital billing that they were not paid for a $600 bill so at that time we submitted the bill to our insurance company GEICO and we began to have issues because Holy Name refused to submit the appropriate bill with itemized services so that GEICO could appropriately pay the bill. This went on two more times with the HOSPITAL refusing to submit the proper bill. In early December 2025 for the second time I contacted my auto insurance company GEICO who took holy names phone number in personally contacted them and my adjuster Joelle assured me that the bill would get paid because she had spoken to holy name. Fast-forward to April seventh 2026 and now my son is getting bills from a legal team collections stating that holy name was never paid and they are collecting for them well you have to contacting GEICO they advise me that after two person the person called phone calls the hospital still has not submitted an itemized bill for them to pay otherwise they would've paid it promptly. The insurance company explained to me that many times these bills are created in fraud and need to be verified and sent with the proper treatments with their codes so that the insurance company can pay them and holy name has been refusing so far to comply with the normal standards yet they're doing everything to avoid paying the bill in the appropriate manner meanwhile screwing my sons credit record up.

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    Holy Name
    Holy Name
    Holy Name - Incomplete bill not showing treatment or codes

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    Incomplete bill not showing treatment or codes

    Englewood Hospital & Medicl Cntrthe Ctr Fr Vn Dsse - Interior reception area

    Englewood Hospital & Medicl Cntrthe Ctr Fr Vn Dsse

    3.7(15 reviews)
    0.3 mi

    I was brought to the hospital late in the evening of April 23, 2021 in need of open-heart surgery…read moreto replace my aortic valve. This was a comple shock as I typically walk/jog 7 miles a day. I had contracted sepsis poisoning and my aortic valve had been attacked by this cruel twist of fate. The care of the ICU nurses was absolutely memorable as their daily concern and efficiency took me through my darkest days. It would take a week of having the sepsis fought by massive doses of antibiotics before the surgery could be performed. As hard as I tried to be a patient patient, the daily annoyances of the typical hospital soundtrack of beeps, bells, announcements, etc made the days incredibly long and my attitude less-than-stellar. Yet throughout the days each new nurse would introduce themselves and ask if I needed anything to be made more comfortable. Their upbeat and positive vibes were actually quite uplifting. My life was put in the capable hands of Dr. Adam Arnofsky, MD, Chief of Cardiothoracic Surgery at Englewood Hospital. His calm resolve in our discussions in the critical days leading-up to the replacement of my aortic valve gave me an inner peace that is impossible to describe. I asked for nothing more than his best, and he simply said "this is what I do, I'll see you after I'm done." And then he gave me a fist bump. I was never a fan of superheroes as a kid, reserving that label for Mom. However, this guy is the epitome of the term and I'll never forget his laser focus that morning as he peered over his surgical mask. This photo I found from the Englewood Hospital website perfectly encapsulates my memory of that morning. (Credit to the unknown photographer). Thank you Dr. Arnofsky and the relentlessly-dedicated staff of Englewood Hospital. I'm continuing my rehab at home and feeling better every day. Trust the process and trust the pros! PS: as a side note...I was on oxygen for quite some time and one evening, about 1:30am the staff professional came in for a treatment. I asked him how long he had been working there and he said 47 years! I asked if this is what he always wanted to do and he replied, "no, I wanted to be in a band as lead singer." He then took a seat as the treatment progressed and told me he does sing today with a band at some small gigs. I asked what he typically sang and he launched into "Under The Boardwalk." He started to sing the opening and I actually joined in with my limited lung capacity for the most unexpected duet situation I could have imagined. Great fun during some tough times!

    EH wound center is excellent. Dr C and staff are terrific. Except for nurse Dalia. 1 She refuses to…read moreapply lidocaine, which would lessen pain prior to debridement. 2 She always makes the dressing too tight which is painful and I need to redo it at home. 3. She barely applies a drop of ointment, and last week she applied neither ointment or dressing .4 She does not give me the supplies I need to take home. 5 She is very rough and last week she injured me I have requested to never have her again be my nurse.

    Photos
    Englewood Hospital & Medicl Cntrthe Ctr Fr Vn Dsse - Dr. Arnofsky (courtesy of the Englewood Hospital website)

    Dr. Arnofsky (courtesy of the Englewood Hospital website)

    Englewood Hospital & Medicl Cntrthe Ctr Fr Vn Dsse
    Englewood Hospital & Medicl Cntrthe Ctr Fr Vn Dsse - A model of my replacement valve.

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    A model of my replacement valve.

    Christopher L Petti, MD - radiologists - Updated May 2026

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