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Christmas Store At Splash

3.5 (2 reviews)
Open • 10:00 am - 6:00 pm

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7 years ago

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10 years ago

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Outdoor Dream

Outdoor Dream

1.0(8 reviews)
0.3 mi•Southside

More Like Outdoor Nightmare. I met this group at the Jax Outdoor Show in March. The slimy sales…read moreguy, Marc tried to pressure sell me the floor unit then continuously bugged me with texts and calls for three months. I went in and made a deal predicated on getting the kitchen in two weeks. Seven weeks later no kitchen, no call backs, oh and guess what? Marc no longer works there. The only person whoever picks of the phone is the highly apologetic and completely ineffectual receptionist. I want my kitchen or I want my money back. The excuse caboose has left the station. I recommend customers avoid this contractor.

Outdoor Dream Company Why is it so hard to get a service…read moretechnician to call us back? Do you actually have a technician to service south east Georgia? Is the only option to have a service technician come to our house has to be from Jacksonville Florida? Why is it an 1175 service call? 800 dollars for travel BEFORE a diagnosis is made. Really??!! I deeply regret buying from your company. Your company has zero intentions on honoring the warranty you offered. The template your invoice billed me on was for a vehicle NOT a spa. We asked for the chemicals promised, never got them. We asked for a service call technician to call us and never got that either. How can you claim to be a reputable company with such poor customer service? Your company is under investigation and I can clearly see why. Hopefully the BBB and Florida attorney general will stop your shady business practices.

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Outdoor Dream
Outdoor Dream
Outdoor Dream

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Kerry Martin Pool Builders

Kerry Martin Pool Builders

3.3(23 reviews)
2.5 mi•Southside

Kerry Martin Pools (KMP) provided a good design but the operational execution of our 2025 pool…read morebuild was poor, causing months of avoidable disruption and extra expense. For a six-figure project, we expected significantly better-quality control and communication. What went wrong: * Utility damage handled negligently: During trenching, sprinkler lines were broken. Instead of temporarily capping/taping and repairing while exposed, crews backfilled over the damaged lines. That decision contaminated the irrigation with sand and buried the break, forcing us to locate and repair the line later at additional cost and time. Broken sprinkler are unavoidable during a pool construction but backfilling the trench with sand before repairs are made is a 100% preventable action. * Pool finish (marcite/plaster) was substandard: Initial plaster work showed uneven corners, rough surfaces, and irregular coloring. After plastering, the pool was filled and turned over as "complete" without the proper representative present to inspect and/or get homeowner sign-off. After extensive complaining, KMP agreed to redo the finish -- the pool was drained and refinished, but discoloration remained in one area and required a second drain/refinish. Multiple re-dos created unnecessary delays and inconvenience. Lawn was extensively damaged from acid wash dump. * Communication & scheduling failures: Crews often arrived without notice, and we received little or no scheduling updates. Homeowners should not have to wonder who will be in their yard or when work will occur. * Project timeline and value: The build stretched many months due to rework and preventable mistakes. For $100K+, the workmanship, oversight, and customer care were substandard. What they did right: * Sales/design team created a good design based on what we wanted. If KMP only provided designs, we would have rated them much higher. What KMP should improve: * Implement on-site protocols to protect, flag, and temporarily isolate damaged utilities during excavation. * Require mandatory quality inspections and homeowner sign-off prior to completing work and filling a pool. * Improve scheduling proactive communications for all activities (including the many subcontractors involved). Set expectations for what will be done and when. * Strengthen plaster/finish quality control and oversight of subcontractors. Bottom line: We would not hire Kerry Martin Pools again based on our experience. While the sales and design team performed well, the operational shortcomings -- preventable utility damage left unrepaired, sloppy plaster work requiring multiple re-dos, and inconsistent communication -- turned what should have been an exciting home upgrade into months of disruption and expense. There are reputable pool builders available in northeast Florida; we recommend researching alternatives carefully.

I gotta say Mike did an excellent job with helping us select what looks best for our pool and spa…read more We just had the pool finished and everything looks amazing! The quality is top-notch would definitely recommend if you're looking to get a pool!

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Kerry Martin Pool Builders
Kerry Martin Pool Builders
Kerry Martin Pool Builders

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Blue Haven Pools & Spas - Pool

Blue Haven Pools & Spas

3.5(24 reviews)
6.7 mi•Greater Arlington

We could not be happier with our experience with Blue Haven and our project manager, Jake. From the…read morevery beginning with the design of the pool with Mitch to the end with Jake , everything felt seamless, professional, and genuinely exciting--and the end result completely exceeded anything we imagined. Mitch designed the pool we envisioned in our head and Jake was absolutely phenomenal. He was attentive, detail-oriented, and truly cared about bringing our vision to life. Every single detail was executed to perfection. He kept us informed throughout the entire process, made sure timelines stayed on track, and handled everything with a level of professionalism that is incredibly rare to find. The pool itself looks like something out of a luxury resort. It is stunning. The design, the finishes, the layout--every aspect feels high-end and thoughtfully done. We added both a heater and a chiller, and it has completely elevated the experience, making the pool enjoyable year-round. It honestly looks so expensive and custom that guests are constantly blown away when they see it. What impressed us just as much as the final product was how clean and organized everything was. At the end of each phase--and especially upon completion--the area was spotless. There was no mess, no stress, just a beautiful finished product ready to enjoy. If you are considering building a pool, do yourself a favor and go with Blue Haven--and ask for Jake. This was hands down one of the best decisions we've made for our home. The quality, the service, the attention to detail--everything was top-tier. Nic at the very end teaching us about our equipment and who is still available months later for questions is an absolute cherry on top as well ! We HIGHLY recommend them... in fact we already have !!! This wasn't just a pool project--it was an experience, and it turned out better than we ever dreamed possible.

It's been almost a year now with our pool and my family and I are happy with everything. They came…read moreout quoted us and the build was very smooth. They kept in communication through the builder app, letting us know each step of the process. I waited a year, to see how their warranty worked and they've been spot on. When ever we had issues they came right out and addressed any and everything. I don't usually leave reviews, but I live off them, so I have to give them their flowers. Gary From Florida

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Blue Haven Pools & Spas
Blue Haven Pools & Spas
Blue Haven Pools & Spas - So frustrated. 5 weeks in, nothing done since Day 4. 
 This is not Blue Haven, it is Blue Hell! 
 Call someone else to build your pool!!!

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So frustrated. 5 weeks in, nothing done since Day 4. This is not Blue Haven, it is Blue Hell! Call someone else to build your pool!!!

Christmas Store At Splash - holidaydecorations - Updated May 2026

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