Purchased a jacket online, it was on sale and not refundable. I communicated via email a number of…read moretimes and never received a response. The jacket I ordered is a men's size medium. It arrive today and there's absolutely no way it's a medium--I couldn't get my arms through it. I asked someone who wears a small to try it on and they couldn't either. It has to be women's sizing. Finally, it was advertised with a full price of $800, making the discount I received seem sizable. The full price on the garment tag shows it as $500, not $800. Just incredibly disappointed with my whole experience and will never shop here again.

Terrible customer service…read more Provided wrong stock counts on website for recent collection release. Refunded without warning or explanation after a considerable amount of time. For the stock that was available - waited over a month with no arrival, contacted the carrier but was referred to the 'sender' as the shipping label was created but the item was still awaiting. Meaning the stock was potentially lost sometime in-between leaving the store and arriving at the post office. Tried to avoid leaving a review but am receiving minimal clarity in their email responses. Slowly accepting will probably have to accept the loss. 10/10 will never shop here again. Hopefully Quiet Mountain Cafe will choose an alternative store to release through next time. Appalling.

What a great place to find one of a kind clothing as well as popular items …read more Once I discovered this treasure chest of a find it has quickly become a place that I go to first for my little ones wardrobe . A local business with a unique style that will not break the bank.

An eclectic mix of items for kids and adults. It was fun to browse through the store…read more What really stole the show for me was the owner and her son. I was only there for like ten minutes but they just seem like really lovely people.

This is my all time favorite boutique in bay ridge! The ladies working are always so kind and…read morehelpful! I am so happy they moved to a bigger location... bigger location means more selections!!! I will always find something I love! The quality is always amazing! They really do have something for everyone here! This store is literally my happy place!

So pretty and organized! They have a rack outside and a sale rack inside. They have a lot of cute…read moreapparel, shoes, and accessories. They have clean fitting rooms and the music is chill! The ladies there working were so friendly! I like this boutique!

I saw this line of clothing recommended by Summer Rayne Oakes on her YouTube channel. I actually…read moretrusted her opinion and decided to order a dress from them online. I received an email from FedEx confirming delivery on a Wednesday that included a photo of the package. The package was laying on a bare stone floor in a building lobby. Unfortunately the building in the photo is not mine. My building has a 24 hour/7 day doorman that receives all packages, logs them into a database that alerts the residents. My building lobby also is completely carpeted. There are no bare floors in our lobby as shown in the picture. I called Faherty the same day at (877) 745-8994. There is a recording that loops over and over stating all agents are busy helping others and simply directs callers to use the chat feature on the website. The chat feature simply asks you for your email and advises you that an agent will be in touch shortly.  I continued to call multiple times, hoping to reach an agent but no one ever picks up, regardless of of the time I called.  I spoke to a FedEx rep who stated that due to the type of Fedex service Faherty uses, she cannot assist me. She states that I cannot submit a claim on my own behalf, despite having a photo the clearly shows the package was not left in my building. She advised me that I need to notify Faherty immediately, or at least within 24 hours so they could submit an expedited claim and have the driver investigate. It is now 48 hours, multiple calls, chats with a useless AI bot, and I have not been contacted yet. To have a company that cannot provide adequate, or in Fahertys' case, any customer service at all, is ludicrous.  My recommendation to Faherty: Your customer service is nonexistent. Customers that visit your store and customers that visit your website deserve customer service. When customers seek help, forcing them to communicate with an AI chat bot that cannot assist  is not helpful. It only causes frustration. Hire live people to address customer concerns. At this point, I'm so disgusted by Fahertys' lack of response that I don't even want the dress anymore. What if something is wrong with it? Then I will have another hassle trying to reach people in customer service that don't exist. I will be contacting my bank for a chargeback.

I'd recommend to go to this store. most of the items are still at this location…read more West Village store is Worse, you can't even shop there when a young woman is working, she'll began to talk x10, annoyingly Plus Very, very Sarcastic! I feel more comfortable with super Relaxed Vibe. Summer closes are available. They carry kids items too. B32 bus is in front of the store - take you to JMZ Marcy ave station easy access to Manhattan or Ferry is also about 5blocks away. It goes to 34st midtown Manhattan.

This is my husband's favorite men's shop from New Zealand & they finally opened a shop in Brooklyn…read more Beautiful things, helpful staff and a sale on summer items. The store is meticulous and very easy to navigate with a huge stock in varied colors and sizes. The quality is excellent and detail is evident in every item. It's just the way he dresses in Florida now casual & comfortable.

Their clothes are casual and exceptional. Tend to be a size larger than usual and real good…read morequality. A staff that knows their product. A little pricy but you're getting what you pay for. Highly recommend whether going here or if not near hear ordering online. May be my favorite brand of men's clothing

Put a ton of clothes on consignment from my grandkids. And bought the cutest things from there. I…read moretook bags of things, what they don't sell, they donated! Win-Win! Highly recommend them in New York!

I'm a big fan of shopping and consigning here. I've bought high end items still brand new for…read moremuch less than in the stores. It's also saved me from running around last minute for clutch items (e.g.,bought an LL bean snowsuit here the day before a last minute trip to VT). I find consigning to be transparent and fair. I appreciate the feedback when dropping off -- and being able to take the items they don't want. I normally go drop off at Goodwill or Out if Closet after.

I love this store - their clothing and jewelry choices are beautiful! And the staff is lovely -…read morehelpful and welcoming - zero pretension. However, I bought something for $175- when I went online, I saw that the same item costs $120 of purchased through the designer. I want to support local businesses, so I will shop here again, but the up charge was excessive imo.

Went in a tried a few dresses on (there are no mirrors inside the dressing rooms, by the way)…read more Nothing fit great, and when I came out the associate asked how it went. Not great, I said but I mentioned that I had grabbed the biggest sizes out on the racks so it was no worries - I didn't need further assistance. Yeah, she said, our biggest size we carry is an 8. For reference, i'm anywhere from an 8-14 (depends on dresses, pants, etc. and sizing in the US isn't standardized at all). Needless to say, I won't be coming back here 1. because I guess they don't carry any clothes that would fit my body and 2. I don't support elitist businesses that choose to encourage unrealistic standards of beauty on regular people.

Adorable shop! Wish I hadn't waited so long to finally visit. Amazing selection and the best…read morecandles around.

Love this wonderful gifts store. Merchandise selected with care for beautiful materials and…read more company values you're happy to support. If you think items lean to pricey side remember quality costs a bit more and small, local shopkeepers are paying high rents like everyone else. The woman owner/ operator is a generous, patient person passionate about giving customers a quality experience.