Not only did I have a terrible experience with Chris's... not only was I left with a shoddy installation... not only did we have to have the Sheriff's deputy out to resolve the issue... now these guys have the gall to call me today since I was a past customer and let me know about their HVAC service!! You've got to be kidding me. Save your time... save your money... and never call call Chris's Plumbing. read more

They came out fast, gave me an honest and transparent price, and solved the problem with my water softener. This was not a one off, I had heard some bad things originally but apparently they have new ownership and had assisted friends and colleagues of mine that raved about them. They were right! read more

The service all the way around was outstanding! Our service Technician Joe Martinez did a great job replacing our water heater. He was knowledgable, professional, and very neat. He arrived in a timely manner and took the time to answer our questions and made sure we knew how to safely operate our new equipment! So glad we called Chris's Plumbing Riverview. We paid a fair price for the quality work and product we received. read more

We had them out several years ago. They charged us over $3000 and never did repair the issue. We had to hire Quality Septic which did not charge even near the price Chris's did and they resolved the issue. BBB.org had Chris's plumbing at an F- tool read more

I used Chris's Plumbing 4 years ago and they did an excellent job then which is why when I had an issue this time, they were the first people I thought to call. On January 1st (at night) all my toilets started to overflow. I was initially told someone would come that night, then later as it was almost 11 pm, I was told the plumber was sent on another call by the owner and the person I spoke to said he would call me back soon to let me know if the plumber would still be coming. I never got that call, but 7:45 the next morning I did. I was then told that the plumber was able to come now, did I still want him to come. I said yes. He came and fixed the problem in 20 minutes, which was a clog of toilet paper. He then charged me for a 2 hour 15 minute job. When I questioned him about the charges, he said I was being charged from the time called I was called at 7:45 to the time he finished typing up the charges. When they came 4 years ago, that was a large job requiring the guy to go through concrete, do the repair and mix and pour more concrete. That job cost me $293.74, this job cost me $268.60. This is a lesson learned. I will in the future ask any company I deal with how they charge before the job is done. This seems a little excessive to me, so I wanted to give a heads up to my community. I think they should tell their customers how they bill before the job. They did not do this 4 years ago. Apparently there has been a change. I won't be calling them again. read more

Perfect! No hot water . Unit was only 4 years old. Carlos came out promptly in 20min. Inspected everything and replaced our hot water heater under warranty. Have you Chris's before and always appreciate their work. read more

Great and fast service. Replaced all my outdoor faucets. I really appreciate your quick response.

Chris's Plumbing sent a crew (Wayne,Rob,Jacob, and Gabriel) out to run a new 1 inch water main from the street to the house. They also ran new water and drain lines for a washer, kitchen sink, and added studer vents. They arrived on time, worked efficiently, were respectful, and answered any questions that I had. The cost was reasonable for the work that I had done, and I am extremely happy with the job they did. I will definitely use them for any future needs, and would recommend them to anyone needing plumbing work done. read more

Chris's used to be owned by different people so I think thats why some people aren't familiar with who they are now, we absolutely love Cathy and the team. They do phenomenal work and you won't regret calling them! read more

Reliable, reasonable and dependable. I have had Chris's Plumbing do all kinds of work for me personally and for my customers. Highly recommended! read more

We are very happy with the services and professionalism. All the crew were friendly and knowledgeable. Our two story home was re-piped. Our crew consisting of Monty, Wayne, Chaz, Rob, Jakeb, Gabe and Jose were fantastic. We recommend using Chris's Plumbing for all your plumbing needs. read more

Had a sewer blockage contacted Chris's explained to me their minimum charge. showed up, me for twice the labor time that they were here noted on the ticket. They pulled the toilet and replaced the wax ring. They did not had to call their to get the hourly rate fixed a week later had a blockage again Not satisfied service. read more

Prices are way too high for an estimate and to pay for trip time is a joke very poor rating

If I could give them a 10 star rating I would. I bought a septic control panel from Chris's yesterday and went to install it today and realized the control panel was bad. Took it back and talked with Tony at the counter who does not even deal with this type of product and he called multiple people just to make sure that I was doing everything correctly. We determined that it was indeed the control panel. They did not have another one so he called around until he found one and sent one of his guys to get it for me. Took an hour to get it but went home and installed it in 10 minutes and it works great. Best customer service I have had in years. Will definitely recommend and use for future septic needs. Great job team Chris's Plumbing. read more

I came on to let everyone know that I don't know why they only have two stars! Let me fill you in on my experiences with two company's! So we always use Chris's Plumbing and we pay $127 or so for 2 hrs and one of last times it messed up within a week so I emailed them and they came out again for FREE! But when it happened again a month or so later I decided to try someone else (not because of Chris's work at all) our plumbing is just not good! But we just couldn't afford it anymore so I looked up cheaper companies. We found $33 pipe cleaning with Rooter Rangers and I got so excited! Guy on the phone said at the most it could be $100 and I was like well let's hope not! We were desperate though! So they came! And the guy stands around for 20 min talking and told my husband it would be $300 JUST TO GET ON THE ROOF!!! REALLY? CHRIS'S PLUMBING GETS ON OUR ROOF FOR A BETTER PRICE! AND WILL STAY FOR 2 HRS FOR WAAAAAY CHEAPER THAN THAT! I told my husband to send him away but he was tired of it so he signed it. After he was done he charged us almost $500 and let me tell you!!! Chris's Plumbing now has permanent customer's! I will NEVER USE SOMEONE ELSE. JUST remember when they come. After they fix your problem if it's only been 20 min. Check other stuff. We have a lot of leaks we probably could've gotten fixed too but I didn't think about it. MORAL OF THIS STORY IS... THEY GO ABOVE AND BEYOND TO MAKE SURE YOUR PROBLEMS ARE FIXED. AND THEY COME OUT FOR FREE IF IT ISN'T! THAT RIGHT THERE SAYS A LOT ABOUT A COMPANY!!! FOR everyone that put a bad review... maybe if you try another place you'll see that this company is one of the very best out there! And I should've reviewed them a long time ago! I just wanted to sincerely thank you guys for not taking advantage of us in our time of stress and need! You are #1 and everyone should call you for their plumbing needs! read more

Greg Stewart was professional and got right to work. He answered my many questions and explained things I didn't understand.! I recommend this plumbing service! The price was fair. Greg is a true professional and has a passion for what he does. Thank you Greg!!! read more

Chris's septic pumped the septic tank at my property in March, and was paid $350. The said they pumped both the solid and liquid sides and cleaned the filter. However, in May - 2 months later the drains were backing up into the house again. I called Chris's septic to come out again and paid them a second $350 to pumped the tank again. Septic tanks should not need pumping after 2 months, more like every two years. What did Chris's septic not do correctly. After several conversations, and blame thrown everywhere but to them. I can say that I am very disappointed in the service provided by Chris's septic and will not use them again. read more

We had a leaky pipe and had a plumber here the next day to fix. He needed a new trap to repair it and also said the sink and faucets were leaking and should be replaced. He got the sink and faucets and returned next to day to install in what seemed like seconds. His name was Daniel and he could not have been more courteous, knowledgeable or helpful. Highly recommend the whole company. read more

$140 per hour and you pay for them to travel to your home!! Charged us 4 hours for a 1 hour repair. Didn't bring the parts to do the job, and double billed us and the HOA for part of the repair. Be aware!! Choose a different company if you want to be treated fairly. read more

My first experience was with their on-call service. Since their website said 24-hour emergency service I was thinking that they would at least call me back and say we cannot come out until tomorrow. Called their service twice. Did not get a call from someone until the next day, nor did they tell me we would not hear from them until regular business hours. Secondly, The amount of time spent at my home to complete the repairs and the actual "Hourly" charge did not sync up. I called their office a couple of days later to question the hourly charge and Joann told me she could get the GPS information and call me back. I never got that call back. In addition to questioning the time spent working on my repair, the person performing the repairs busted the neighbors water line as well which means he had to repair his line as well as mine. That took additional time. Needless to say, I will not be using them again. read more

Do not use Chris' Plumbing Service in Riverview, FL... unless you want to be lied to and criticized by how you're dressed. I had an appointment with them at 8 am. At 8:15 I called to see where the tech was (I really needed them to be prompt because I was going into work late due to the appointment) and the gentleman told me that the tech would be there in 15 minutes. I had a problem with that because their place of business is only a few minutes from my house. A lady got on the phone and said that the tech is stuck in traffic due to the 3 schools between their location and my house. I told her that there is no way it can take 45 minutes to get from there to my house (assuming he left at 7:45 for his 8 am appointment). She offered to send me a picture of the traffic in front of their place of business. I told her there was no need.... I'm coming up there. I threw on a T-shirt and sweats and drove up there in 7 minutes. There was traffic going the opposite direction however, I checked maps once I arrived and it gave me an estimated arrival back at my house in 11 minutes including the absolute awful traffic they spoke of. When I walked in an older man asked me if I have been helped and I told him no and the reason I was there. I told him that the fact they were late wasn't convenient for me but I do not like to be lied to; the lady could have just said that he was running late or needed to get gas... not lie. The man repeated back to me my reasons "he was running late, he needed to get gas" - as if he was giving me the actual reason he was late, blowing me off. He said we're just a small business doing what we can. He then asked what my reaction would have been if Tampa Electric Company would have been late to an appointment. I told him that I'm dealing with him not Tampa Electric Company. Since you are a small business shouldn't you take care of your customers? I went on to tell him that I read bad reviews and should have went with my gut but they seemed so nice on the phone when I called with questions. He asked if I read the good reviews as well. Hello!! I scheduled an appointment and was going to use your services... Yes, I took the good ones into consideration as well. In the meantime an older lady came out and asked in a demanding voice why I didn't answer my phone when she called at 7:50 to confirm my appointment. I said, you called at 7:43, I was downstairs making coffee and I called you back at 7:46. I told them that I will be sure to write a review. The old lady said "we're going to write a review on your personality". The old man said "we can't because she doesn't have one". This is verbatim the words that came out of their mouths and they both thought it was hysterical. LOL how old are you two?? Very immature comments and surely unprofessional. Then, THEN in a very sarcastic tone, the lady asked me if I was dressed for work. I'm guessing sweats and a t-shirt wasn't work appropriate for me to go to work in HOWEVER, she was wearing yoga pants and a shirt that didn't match. These people are a joke!! Yes, they were going to replace two sinks at a better price than I could find elsewhere but at what expense?!?! How would they have treated me once I was a paying customer? How would have they treated my home? How would have they have treated me if there was an issue after the install? read more

I am a DYI, and Chris's plumbing counter staff is very knowledgeable and they carry in stock a lot of parts.

Called Chris's Plumbing on a Sunday due to a sink leak. Although the technician (Carlos) was great, the initial person I spoke totally misquoted their travel time charge. I was caught off guard with the final bill. When calling back to speak to a manager, the same person (Jennifer) was rude and treated me as though she could care a less. I have since left a message THREE times to speak to the manager (Jason) who either does not return calls, doesn't care or is not getting the messages. I would highly recommend finding a different company for your plumbing needs. Given my poor experience, I am not surprised that their overall rating is a 2. read more

Chris' Plumbing (they bought out Leto and kept the same crew) did a whole house re-pipe for us. It's so rare to get the kind of attention to detail and excellent workmanship like these guys provided us. The price was fair, and there were no deviations from the estimate which was provided to us by Jason, the owner. I highly recommend them for re-pipe jobs. read more

They responded quick, we're professional and friendly, with a very reasonable price. I had a leak behind my refrigerator and they came in and got us fixed up. They also provided us with some recommendations on our configuration to limit future leaks and they went ahead and did that for us too. I also had a bad water spicket on the outside of the house and they quickly took care of that as well. They also helped us with a water shut off valve issue that had been plaguing us for some time. Wish I would of called them sooner and I'll certainly call them again in the future. Friendly gents who were in and out. Couldn't of asked for a better experience. read more

The number of bad reviews here surprises me. I have had nothing but good experiences with the people who work at Chris's Plumbing Service. I have only ever used them. Since buying my current home, they have been out 3 times. Twice for pipes that ruptured under my slab, and the third time to document that Hillsborough County Water has the pressure to my neighborhood set well above the UPC maximum of 80psi (110psi) and that is why so many people in my neighborhood have plumbing problems. read more

My boyfriend used Chris's plumbing to pump out and complete a septic inspection at his home! their prices were reasonable for the quality job they did. The driver was very professional and did a great job! We had such a good experience that we used them again to pump out my boyfriend's rental property as well as complete a few small plumbing task around the home before we put the home on the market! The plumber informed us about the job and educated us on what needed to be done which was very helpful because I was worried about paying a lot of money. I highly recommend this company to anyone looking for a quality job performed by a licensed and insured company. You definitely get your moneys worth with this company! read more

WE have used this company in the past and had good service. However, this call went well until they decided not to show in the window of time they stated. When I called them back, they said that the prior job caused more work and more trips out to the location and will be well after their work hours. so they will not be coming today. Well, they NEVER called to say there was a problem. And they didn't state they would come after hours to fix my problem; I would need to wait until Monday. Then, I was told that "Chris" had sold the company and now they don't work past Friday and would not be out until Monday. VERY DISAPPOINTED AND DISCOURAGED. I went to find a new plumber and never to call Chris' again. read more

If I could give a negative 5 star to Chris's plumbing I would do so. We were told they would be out between 8:30 AM and noon. We waited eight hours for them to show up. Two plumbers of which one was extremely rude. They left at approximately 8 PM that evening. They were to install new shower fixtures and A faucet in the master bedroom and a new faucet in the guest bathroom . When they finished with the shower faucet I told him it was unacceptable and I was going to have it inspected. At that point they took it back apart and fixed it the right way. The mounting plate for the handle was approximately 1/2 inch out from the tile. The backside where the valve was installed had a chunk of PVC pipe used as a shim to hold the front mounting plate in tighter to the tile.The rude plumber installed the faucet in the master and moved onto the guest bathroom. There instead of checking to see if the faucet would fit he tore out the old faucet and destroyed it then took out the drain and destroyed that. Then informed us that the one we bought would not fit. I told him you will have to put the one that you took out of the master in here so we use the sink. He said I think I destroyed that one too. He had to use the drain from the new faucet ( so now I can't return that set) so we could use the sink. When we told them we were not going to pay until we had someone from Chris's plumbing come out to look at the mess that they made and did not want to pay for the extra hour it took for them to correct the shower valve and faucet handle the rude one got mad. The next day we called Chris's plumbing and spoke to Chris Hoffman the owner. When my husband asked if they were licensed plumbers he got mad and started screaming at him. Never did answer whether or not they are licensed plumbers. I'm guessing NOT since he got so mad. We ask him if he would come out and look and he SCREAMED I'm not coming out And I will take you to small claims court. At this point he said "this is how it will go down 1. We will both show up, and have to go to court the second time. At this point I will fain stomach flu. Which means you will have to show up the third time. It sure sounds like this man has been in small claims court several times to know how to use the system so well. By now we have him on speaker phone. I told him I have pictures I can send him so that he can see what they did in the shower. He insulted me at this point and my husband hung up on him. Then he called us back and asked my husband if we got disconnected. My husband said no I hung up on you and he said well let me do the same to you and then he hung up. I have never worked with a more unprofessional company. All we wanted was for him to see firsthand what was done. We did not want to pay for the hour it took for them to correct their own mistake. I will be talking to BBB and also to Angie's list when I am finished here. Do yourself a favor and scroll down through the reviews and you will see that this is typical of Chris's plumbing. I should have read those reviews before we ever hired them. I hope this review will keep someone else from going through the misery we went through with Chris's Plumbing. read more

I wish I could give negative stars! Do not EVER call Chris's Plumbing! They are complete and utter idiots! We called and told them LAST NIGHT our bathtub and toilets were backed up and flooded. We were told someone would be out here first thing in the morning. Then we get a call around 9am saying someone would be here before noon. 1pm rolls around, still nobody showed up. So we call and they say he's headed to the dump station to dump and then will be to our house in an hour. Two hours later, still nobody, so we call again. Oh he's finishing up at the dump station and will be to your house within 30 minutes. Another hour and a half and I get a call saying he went to lunch and it'll be another 40 minutes. That was at 330pm. The guy finally shows up at 4:30, nearly 8 hours later. The guy never even comes in the house to look at or diagnose anything. He hooks the pump up for about 20 minutes, tells me to flush the toilet to make sure everything is OK, I do it, he takes my $250 and he leaves. An hour later, it's all backed up and flooded again. WORSE THAN BEFORE THEY SAME. I just called them back to tell them what happened, the guy says that he can send another plumber out for $175 an hour plus cost of travel. I told him I don't think i should have to pay cost of travel when they already had someone out here. He said "you didn't call a plumber, you called a pump truck" . I said "I called CHRIS'S PLUMBING, expecting a plumber". He says "we don't have a crystal ball, we can't diagnose something over the phone" . No shit Sherlock, that's why I called for A PLUMBER. To come figure out the problem. Not just assume and leave. Now I'm under the impression that my tank wasn't even full and they just stole my money. He says I'll send someone out there over the assumption it's going to be a charge. Ok whatever, I just need this fixed. I asked how long because the guy who was here earlier was 6 hours late. He said "I don't know how he could have been late because we don't give time frames". Wow. Your dispatcher gave me 5 different time frames throughout the day and he was late for every single one of them. His response "well someone didn't do their job right because they shouldn't have given you a time". Clearly NONE of you can do your jobs right. This is completely and ridiculously unacceptable. read more

I had a neighbor recommend this outfit for basic work on my home. 6+ months later, one of the 2 bathrooms worked on had same problem. I called and asked for them to waive trip charge and also said if it was something else would obviously pay for repair. Lady put me on hold to ask manager she returned saying out or warranty window . Not that is should matter but I'm 15 min from them ... clearly being a new customer gets you no additional customer service! Would never use them again. read more

I called Chris's Plumbing because my tub and shower, we're draining very slow. The plumber came out and immediately snaked my main line and dug up my septic tank. An hour and a half later he came in and tried snaking my shower and tub with no luck. He was not able to fix the issue, said his manager would get with me on an estimate to get into the wall, since he thought that was the issue. $350 later my slow drains were not fixed. I waited a week and called another plumber, who came in snaked my shower and tub and had it unclogged within 5 minutes. I've tried calling Chris's to get some monetary resolution, since they did not fix the issue and never got back with me. And of course they have not returned my call. I do not recommend Chris's Plumbing for anything. read more

I had multiple projects that I did not have time to do, so I called Chris's b/c they have helped me snake out the drain a couple of times and did a good job. The tech, Greg, knocked out reseating a toilet, replaced a tub spout and replacing a fill valve in a toilet. Best of all, my disposal did not need replacing as the noise was just the blades touching rust and crud on the sides. I was "this close" to buying a new one and installing it myself. So glad I called the pros at Chris's Plumbing. read more

I wF rating on BBB for good reason. They charge by the hour and don't mind taking their time (and your money!). They even charge you for the time it takes to write the invoice, which wouldn't be a big deal except even that took 15 minutes. Not to mention, they don't tell you until the end that you have to pay an additional half hour (@ $85/hr) for their drive back to the office. To top it all off, the work he did do was bad. Had a mixer valve replaced and my husband had to fix it last night because he put it in backwards. This was one of their more experienced "senior" plumbers. Stay away. read more

Sally by far has been zero help to anyone...I had a simple toliet install and it ended up flooding and leaking onto my new floors...they sent 5 techs out to figure out the problem and ended up not fixing it. Took them 4 days to put the toliet on right without a leak cost me two days of being out of work to fix the issue... the tech cause more damage they turned on my irrigation for whatever reason and now I have huge puddles of water all around my yard...that they say they are not liable for...wouldn't use this company for anything 1 * service read more

STAY AWAY from this company and DO NOT give them a "credit card to hold on file." My hot water heater was not heating, so they came out to take a look at it. The plumber was there less than 5 minutes. He disconnected the electric to the water heater and informed me it was an electrical issue and he couldn't do anything. There was no work done, no material used, and 3 days later they charged my credit card for $143 without even notifying me! I immediately filed a dispute with a my credit card company and a couple days later they emailed me a paid in full invoice that I did not authorize and was never talked about! There are many other highly qualified companies to use that will not rip you off like Chris' plumbing. STAY AWAY! read more

Stay away from this company the staff is very rude, they did not fixed the problem they came to set the toilet and they did not fixed them I called the office and the very rude lady who answers the phone told me that they would charge me again for a job that never was done correctly.....they don't even deserve 1 stat what a shame!!! read more

They gave a quote and the manager will not honor it after I bought all of the parts they told me to buy. Price increase of $25/hour which is a 26% increase. Manager Joy was rude and attempted to bully me on the phone. They just lost a loyal customer. read more

If I could give this company NEGATIVE STARS I would. On a scale from 1 being not so bad to 10 being the worst ever it would be a 10 across the board! We called this company because a close family friend referred us (we will never be asking him for that again). YELP will not let me write all the problems because it is to long, So I will just say that they caused a DANGEROUS SITUATION and DID NOT FIX THE ACTUAL PROBLEM we asked them to find and fix the leak and they found the first thing they saw and said that was the problem and said that was what was causing the leak. It was not the problem and after having Dangerous gas fill the house and rude and unprofessional plumbers we never got the real problem found and fixed. We had to call another company out ( Shout out to CHUCK'S PLUMBING for finding and fixing the problem quickly and with great manners and high professionalism!!!!) If you want RUDE,UNPROFESSIONAL,AND DANGEROUS SERVICE call Chris's Plumbing. ALSO JOANN THE OFFICE MNGR IS HIGLY RUDE AND UNPROFESSIONAL, SHOULD NOT BE WORKING IN CUSTOMER SERICE AT ALL!!! We will be speaking wth the BBB about the detailed problems with this company! read more

I used Chris's Plumbing for a plumbing backup issue I was having at my house. I was told by the plumber who came out that my drain field needed to be replaced. Since this is somewhat of an expensive repair, I asked the plumber to please have my septic pumped in order to buy my family and I some time to plan and get this problem resolved. The pumping took place the same day. Within a couple of days, I had several companies come out to give me an estimate on my drain field replacement, and upon these other companies inspecting the drain field, they made me aware that my septic tank was never pumped out completely. When Chris's Plumbing pumped the septic tank, I was not aware of it only getting partially pumped out, and was made to believe it was fully pumped out. This is highly frustrating as we paid $372 that day. My wife was the only one at home at the time and I'm completely disgusted with how we were taken advantage of. I have attempted to call Chris's Plumbing multiple times over the past month and I have yet for anybody to give me an answer what happened. I spoke with office manager and owner, both have promised to call me back within 24 hours after speaking with driver, but it has now been 30+ days and I have yet to speak with them. I assure you I will never do business with Chris's Plumbing again, but would still like somebody to call me ASAP for an explanation at minimum. read more