CDS Plumbing is a nightmare. Be ready to manage your own project, check their progress, and call…read moremany times wondering why they are destroying your house. While they replaced our sewage line and it works, everything else was disastrous.
What they did right:
- Replaced the entire sewage line at a fair price.
- Plumbing has worked so far.
What went wrong:
- Workers left doors/windows open with the A/C running.
- Trash and debris were left everywhere; we had to clean it ourselves.
- Cracked bathroom tiles.
- Dirt and debris from floor work piled onto living room floors with no protection.
- Concrete splattered on baseboards and flooring, causing permanent damage.
The concrete work after plumbing was done by a different company. It was so uneven that floors and laundry room couldn't be finished. CDS "fixed" it by bringing the same company back, who sanded everything with zero protection. Our entire home was coated in concrete dust on ALL surfaces--furniture, vents, cabinets, clothes, dishes, pantry items, you name it.
Cleanup was brutal. Six family members spent four full days moving out our home, cleaning everything off-site, laundering clothes and bedding, and washing dishes elsewhere. CDS only sent 4-5 cleaners who were reluctant and limited; the cleaning company confirmed CDS minimized staff and refused additional help.
After moving back in, concrete dust continued to come through our air vents and settle on our belongings. Given that I have two children, I requested professional air duct cleaning due to health concerns. The owner was again rude and reluctant.
We never asked for reimbursement for housing, utility costs, or the extra week displaced. Even so, CDS resisted. Dust continued to come through vents, forcing professional air duct cleaning for health reasons. The owner was rude, dismissive, and at one point said he would "not spend another penny," showing zero concern for our safety or family.
Additional issues:
- A worker failed to reconnect a pipe, flooding our laundry room.
- Bathroom vanity measured incorrectly and is off-center.
- Laundry room vanity installed at an angle; sink leans forward and won't drain.
- I repeatedly had to inspect the home and property to find unfinished work and leftover debris, requiring multiple return visits.
- Workers smoked marijuana in our backyard twice.
Final thoughts:
Plumbing works, but everything else was handled with zero professionalism. Damage to our home, unsafe conditions, poor workmanship, and dismissive ownership made this extremely stressful. Avoid CDS Plumbing if you value your home, health, or peace of mind.
Pic 1: Bathroom vanity crooked and off the wall due to bad measurements. Last item left incomplete.
Pic 2: Concrete spot in front yard left behind.
Pic 3: Computer covered in dust after unprotected sanding.
Pic 4: Bathroom items coated in dust.
Pic 5: Bedroom floor left unprotected.
Pic 6: Portion of kitchen/household items removed for cleaning; clothing laundered elsewhere.
Pic 7: Cracked bathroom tile.
Pic 8: Living room floor left uncovered, causing damage.
Pic 9: Dust everywhere throughout the home.
Pic 10: Pantry emptied and cleaned.
Pic 11: Closet dust; workers questioned if cleaning was needed.
Pic 12: Mattresses and large items removed; workers resisted sending help.
Pic 13: Yard debris left; I had to call them back.
Pic 14: Bags and children's shoes coated in dust.
