I absolutely love going into the shop! The staff is very…read morehelpful , they have a huge selection of different types of gifts, I personally go there generally for the children and baby section. When you want some top quality items they definitely have what you're looking for . Some might consider it a little bit pricey, but the quality of the items that you receive are well worth what you pay. I will continue to go back to this shop over and over again :)

The owner was extremely rude and unkind to my 82 year old mother who came in to exchange a gift…read more She embarrassed her by reminding her multiple times that there were signs that said no returns but there was a sign that said you could exchange. Poor customer service is sad!

2nd time we've ordered a basket through Naples Gift Baskets and just as pleased as the first time!…read moreBasket came out great, recipient was thrilled, and the customer service was on point. When they ran out of one of the items supposed to be included, they texted me to ask if I had a back up choice. Then texted again to say it was delivered. Very happy and would highly recommend!

Beautiful presentation and excellent customized service…read more Very attentive to detail My Mom loved her Spa basket

My wife shopped here all 3 days we were here. A great shoppe and great owner. Even I found a…read morecouple of things. A definite stop.

So many different types of gift ideas. Beautiful jewelry! Great shopping experience! Found so much…read moreto choose from. Will keep it as a go to gift buy!

Our first visit to best of everything and we were overwhelmed with all the fun items to sort…read morethrough. This is definitely a place for retail therapy. From lots of jewelry to all sorts of clothing other fun gifts. There was only one small little table for men, but it was OK While the women shopped and shopped and shopped some more. If you're in need of a big hat for celebrating the Kentucky Derby the first weekend in May, you can't go wrong in finding one at the store.

This place is amazing, you name it, They got it! Great selection of jewelry and many other…read moreitems! It's worth the trip.

I ordered from them for baptism favors and when I had a question about my order no one can be…read morereached phone #'s don't work and email no one responds. they sent me a credit memo but money never came back to my bank. don't order from them I believe they are a scam.

The Personalized Glass Photo Frame Favors were included in the swag bag for the VIP guests for our…read morefoundation's fundraiser. It was a beautiful and classy addition to the other gifts. The VIP guests loved the frames and could not wait to insert their 4x6 photos before they even left the fundraiser. The quality is well worth the cost. The custom wording looked great and stood out on the frame. More importantly, I was impressed by the superb customer service provided by Kevin. He was very responsive, kind, professional, and answered all my questions. The frames arrived ahead of the guaranteed estimate delivery date and in perfect condition. I'm one happy and satisfied customer. I definitely recommend and would use Elegant Gift Gallery in the future.

Cute store in downtown Naples, they don't want you to take photos (not the ony store in the area…read morewith signs that doesn't allow photography) so I didn't! You have to trust my review and impressions. Regatta is hard to miss if you stroll in downtown Naples. It has a bit of everything: nice home decor, jewelry, purses, souvenirs, t-shirts. Prices are a tad higher, but the quality of the items is nice. We got a wallet to offer as a gift since it looked more unique to me. Nice displays, no one bothers you while you browse, they also play cool music, so it makes it for a fun shopping experience. Nice store in Naples!

Horribly unfriendly staff And way overpriced. Everything in store can be found elsewhere for much…read moreless

Worst experience ever! Ordered Birthday gift box 10 days ahead, with the delivery date specified…read more Did not get an order confirmation email until I emailed their customer service. The box was not delivered on the day specified. Instead it was delivered two days later, when it was too late for the Birthday greeting. During all that waiting time I was not able to track the order, and customer service was either unresponsive or not helpful if responded. Tried to cancel the order but got no response. Their web site is useless when it comes to order status info, refund request, or cancellation. You can only order and pay your money, and that's all you are allowed to do on their web site! Had to open a dispute with my credit card issuer. Never again I will be using this company!

I ordered a basket for Mother's Day which promised a delivery on the Friday before. Then the…read morepackage seemed to get lost through Mother's Day weekend as no one could tell me where it was or how it was being stored as it had food items. I contacted FedEx as well as Gift Tree and neither party would accept responsibility stating that "delivery dates are estimations and not promise of delivery" and I was denied any reimbursement. When the basket arrived the week after Mother's Day, the items were hot and the chocolate products were all melted and the expensive champagne was warm (Vueve) . If your business model is selling edible items in a basket, then your delivery dates are vital as you could be mailing out food that is no longer edible. I will never be ordering from this company again.

What a beautiful store, has something for every age and gender. Don't spend too much time at the…read moretowel rack, they are hilarious!

Go To place for gifts, all year 'round. Especially fun during holidays. Conveniently located on…read morethe south side of Venetian Bay, you will find items to remind you of Florida, and gifts to remind those you love about Florida. Owner Tom Lawson has a sense of whimsy along with a grip on artistic practicality. This time of year, there are Christmas ornaments and beautiful selections of glass and linen for the table. At lunch, I discovered his gyotaku ("fish rubbings") placemats which he gave to the Venetian Bay restaurant 'Fish." Hooked by the colorful fish designs on gleaming white foam, I trotted right over to the Horse of a Different Color and purchased a few for home.

General Info: Great selection to for beachy, traditional, or transitional decor. They carry very…read moresimilar items as HomeGoods but with a more wide variety and cost 20% or more higher. You do have to take your time in looking because they have a lot of for a store their size. Customer Service: Two of the older ladies were nice. The African American and younger Caucasian man weren't that friendly. They had a snobby countenance kinda like the sales woman in Pretty Woman (famous scene). Lol! If they didn't have nice things at reasonable prices, I wouldn't go back. Pricing: Moderate Overall, I would say check it out if you want nice decor at reasonable prices. Just don't expect genuine, friendly customer service.

I waited for my Order. 25 days later I called .they told me no free shipping on two items ? that it…read morewould cost me 176.00 to ship from fl. to NJ. I have a on line business .it is absurd the shipping cost. buyer beware !

Love this store! Was There today and bought a few gifts. So…read moreadorable. Jam packed with all kinds of fun stuff. Massive MacKenzie Childs collection. Different clothing and jewelry. Cannot wait to go back. Very cool place. Stop in. You will not be disappointed- and the sales girl was kind and bubbly.

Zazou had the largest amount of inventory of MacKenzie Childs products. I purchased several of…read morethem. The lady that waited on me was very knowledgeable of the product. I brought my girlfriend from NY in when she was visiting & she also purchased some items. Great store!