I took my boat trailer in to have the bearings re-packed and brakes checked (Surge/Drum) around the…read more4th of July weekend. I called around Ocean Shores but all the auto places shyed away. I called this place as a "last resort" before checking in Aberdeen or Hoquiam (long drive from Ocean Shores where I was). Not only did they get me in right away, but they had 5 star customer service. From the time I got in to the time I picked up, I was very impressed!

Helped with recommendation... thank you! Your guidance made our emergency issues less stressfulread more

While I was visiting Aberdeen area from California, my power steering sprouted a leak on Dodge Ram…read moreCummins 4x4. Crowell Bros, came highly recommended by the locals, they attended to my repair immediately, repair was done next day, under the quoted cost, and I drove home almost thousand miles without any more leak. Lisa at front desk was friendly, very knowledgeable mechanically, and directed me to great sandwich shop, then provided comfortable customer sitting area for me to rest while my truck was getting repaired. Crowell Bros were heaven sent mechanic shop for me as a retired out of state Asian man stranded in rural town. Thank you, Crowell Bros!

Crowell Bros was fantastic! Everyone there is so nice! The quote they gave me was right on the…read moreend cost and it was done in the exact amount of time they said. I will be taking my car to Crowells from now on! 10/10 would recommend :)

I had my transmission in my F150 replaced by OFA. I dealt with Paul. The cost was around $6k which…read moreI found reasonable when comparing the cost. I was also in Iowa at the time. Once repaired it set at my house for 5 months. When it was finally driven the tranny slipped. I called Paul, I was still in Iowa. There was a leak in the fluid. He came over the next day. Had it picked up. Repair it at NO additional cost and returned it. I'm very happy with the communication. Standing behind the work and professionalism. I will recommend them and if I need service I will use them.

Every time I've needed repairs done they have been honest, fair, and helpful. Not to mention…read moreworking quickly and effectively. Very grateful for their assistance!

We had a screw in our tire. They were a bit busy but once they were able to get to us, it was fast…read moreand easy! $30 for the fix. Malachi (Malaki?) was very nice!

Service was awesome, they were nice and got me in and out quickly without an appointment, which is…read morewhy they're not getting 1 star... I'm not sure what the hell they're using to put the tires back on the vehicles but when it came time to replace my brakes a little less then a year after getting my tires done at Jeff's; The Hulk himself could not have taken my cars lug nuts off. I had to drop my car off at a completely different shop, to which they had my car for 3 days attempting to take the lug nuts off. Extremely frustrating and stress inducing; not to mention the $300 I spent paying the shop who took them off!

Went here for my first time to get my oil changed and will not go anywhere else after this. Colin…read morewas incredibly helpful with explaining an assortment of other issues I've been having with my truck that I was aware of but didn't know the exact nature of it. I feel it's hard to find a reliable and trustworthy shop and this place is it. Fantastic customer service and great work done. 10/10 would recommend this place to any and everyone!

Very friendly, genuine people! I stopped by to get a minor repair and they were accommodating and…read morequick. Seems like an honest and hardworking place. I don't normally leave reviews, but I'd highly recommend this place!

had a great experience with Five Star Toyota in Aberdeen, Washington, and wanted to share a quick…read morereview. My salesman, Gary, was courteous, polite, and clearly worked hard to get me the best deal possible. The pricing in Aberdeen seems very competitive--honestly some of the best I've seen. They made a real effort to put together a deal, and although we ultimately didn't come to an agreement, that was more on me for aiming a bit higher than they could go. Their offer was already quite strong, so I have no complaints there. Throughout the entire process, I was treated with respect and professionalism. I'd definitely recommend giving them a try if you're in the market--they're a dealership that genuinely works to earn your business.

Buyer Beware - Disappointed Long-Time Toyota Owner…read more I have driven Toyota vehicles my entire life. Every Toyota I've owned has lasted over 300,000 miles. I trust the Toyota brand deeply, which is why this experience with Five Star Toyota in Aberdeen has been so disappointing. We needed a reliable vehicle for farmers markets and decided to purchase a used 2015 Toyota Sienna from Five Star Toyota. The van had been their dealership service vehicle. They had two 2015 Siennas--one still in use and one that had been parked on their lot for about three years. Before purchasing, I specifically asked for maintenance records and was provided them. The battery had died due to sitting unused and was replaced. Most importantly, Service Manager Jayson Lockett told us there were "absolutely no leaks." That assurance was critical in our decision. In hindsight, there were warning signs. The salesperson even said that if he were me, he wouldn't buy this vehicle. I assumed he was referring to cosmetic issues (scratched hood paint, cracked leather seats, peeling rubber trim, etc.). I trusted the dealership's reputation, awards on the wall, and what I believed was the integrity of a large, established business. Shortly after driving the van home (a 3-hour drive), I discovered oil leaking onto my driveway. Two independent shops confirmed two separate leaks: * Axle seal * Timing cover gasket I made multiple 6-hour round trips back to Aberdeen. They repaired the axle seal after negotiation. For the timing cover gasket, dye was added. Later I was told the leak was just a loose drain bolt from an oil change elsewhere and that it had been "fixed." I was told it only counts as a leak if oil drips to the ground -- yet when I placed cardboard under the van, it continued to drip. After three long trips and extensive communication, I negotiated directly with the owner, Allen Erickson. He agreed in writing to reimburse $1,000 as goodwill if I completed repairs locally and signed a release. After I requested the goodwill release for signature, communication stopped and I have not received the reimbursement. The timing cover gasket repair estimate is over $4,000 at the dealer and about $2,800 at an independent shop, meaning I still need to invest a significant amount out of pocket. I understand used vehicles are sold as-is, and I accept that I cannot prove the leaks existed before purchase. However, it is difficult to understand how a vehicle described as having "absolutely no leaks" developed two separate leaks immediately after I drove it home. After multiple 6-hour drives and months of communication, I no longer wish to spend more time pursuing this. I am writing this review so others in the Aberdeen community can make fully informed decisions. I trusted the dealership's reputation and assurances. Unfortunately, my experience did not reflect that reputation. I hope future buyers carefully inspect any vehicle and obtain an independent inspection before purchase.

Tripled the cost of a window motor. Enough said!! Won't use him…read moreagain!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Finn Electric Auto Aberdeen WA Very rude service my car has…read morebeen sitting outside the place for couple of weeks the staff told me they have no answer as to when Alex will be able to work on it should of told me that before towing my car there. No paper work No office desk No customers always told Alex is out test driving a car every car that is there has not moved since the day my car was dropped off there DO NOT TAKE YOUR VEHICLE TO FINN ELECTRIC 2024.

Class A Company & Service. I live 75 miles away, when my…read moretruck started making some troubling noises I did some brief internet research on B&B and decided I would go ahead & trust them to diagnose & repair my truck instead of spending $800.00 to have it towed home. Everyone was very friendly & professional, work was performed timely and I was on my way! Unfortunately we experienced some parts failures. I was able to make it home safely and when I contacted B&B they referred me to a local shop that I could take it to in order to evaluate my concerns. When they discovered that my bearings had failed, they towed my truck back to Aberdeen went through replaced all damaged items and personally delivered my truck back to my home the next day before 5 PM. B&B warranties their work for 3 years or 36,000 miles They don't just say it they mean it! I'm very satisfied with their work, their service and would recommend them. No one is perfect, vehicles are mechanical and they can fail at any given time, but a company who stands by their work and takes responsibility when things go south is very rare these days!

First time customer and I was very impressed. Staff was friendly and professional. Costs were…read morereasonable. Car wash was a nice bonus. I'll definitely be a regular. Thanks to everyone at B&B.