We just wrapped up our fourth mortgage with Mark Raskin and his team. Zero complaints and you won't…read morefind anyone that won't work harder than they will.

I worked directly with Mark Raskin as a first-time homebuyer, and unfortunately my experience was…read morevery disappointing. The most frustrating part was not my credit score itself, but the lack of proactive guidance. Before my mortgage application, I believed my credit score was much higher than it actually was. Once my credit was pulled, it became clear that there was a significant gap between my expectations and reality. However, I was never proactively informed about the situation, its impact on my mortgage options, or potential remedies that might have been available. I later learned about rapid rescore through my own research rather than from my lender. Given my credit profile, this was something I believe should at least have been discussed. Instead, I remained unaware of important information that could have affected my decisions during a very time-sensitive period. When I later reached out with questions, I did not feel supported or educated as a first-time borrower. Conversations often felt rushed and dismissive, and I was repeatedly told that I could simply refinance later. While refinancing may be an option in the future, it is not free, effortless, or a substitute for helping borrowers understand all available options before closing. As a first-time homebuyer, I expected more proactive communication, guidance, and attention to detail. Unfortunately, that was not my experience.

Jeannie Smith is as good as it gets! I was referred over to Jeannie by my dad who had an excellent…read moreexperience after being run through the mill by the big banks (the bank which has much of his deposits). He has a low tolerance for nonsense and decided to take his business elsewhere and was recommended to Guardian by one of his trusted colleagues. Jeannie is among the most responsive, personable and attentive professionals I have encountered in any discipline! Since this is our first purchase, we had an endless list of questions which Jeannie thoroughly and patiently answered, in detail. As a person afflicted with a mild case of OCD, l require lots of detail! I give her my highest recommendation and look forward to the closing (11.14.13)! I'm sure it will be as seamless as the process has been thus far.

They generally don't sell your mortgage and they have been very easy to work with over the last 13…read moreyears.

Wrayanne made the lender process, smooth and stress-free. She demonstrated professionalism,…read moreefficiency, and dedication. Wrayanne kept me in the loop as she communicated with me through every step of the process. She was there to answer ANY questions or concerns that arised. It was well known she has my best interest in mind. I truly appreciate all her hard work on helping me obtain my home. I have and will continue to recommend her to friends and family! It is clear she will continue to prioritize her clients needs and will go above and beyond to ensure their satisfaction. Thank you!

Wrayanne knows her stuff and can navigate the mortgage world with ease. She returns calls, she…read morekeeps up with the paperwork flow. She's tops.

We have used Cory Neal and team for a mortgage when we purchased a new house and then later to…read morereduce the rate with a refinance. The process was as painless as possible and we got a great rate each time. Cory was always available to answer our questions and made us feel like he really cared. We have referred countless friends and family to him for mortgages.

Awesome group! They did my home loan and it was quick and efficient. They didn't play around they…read morewere upfront about everything and the group works wonderfully together!

Great customer service!! Everyone is so friendly and…read morehelpful!! This credit Union knows you by your first name rather than an account number like most banks.

Terrrrrrrible service today and discriminatory behavior toward our elderly friend who we took to…read morerun an errand today. They did not complete his transaction and when they called later to validate what he had wanted they did not ask any cpni validation information to ensure they were speaking with the right person. So transaction was not completed, our friend now will face a penalty from the institution he was trying to send wire to and now we have to deal with RBFCU again. Terrible bank...can't wait to leave and go to SWACU.

I can't praise Hussain of Dream Home Mortgage enough. He helped us with out first home purchase and…read morewas guiding us every step of the way. At one point we were considering going with the builder recommended mortgage company and even then Hussain continued to help us. We have found a trusted partner in DHM and we have recommended him to all our family and friends. Thanks DHM for being awesome!

Critical: Professionalism, Quality, Responsiveness Few weeks…read moreback had asked a doctor client to get in touch with this company for a refinance loan, Hussein and his assistant and responded after few days giving a rate and the cost of refinancing along with asking for additional information. Prior to disclosing personal information we asked Hussien to confirm the quoted rate and th expenses stated in a quote. There was no response for at least more than three weeks even after sending repeated emails. Finally after trying few more times did get hold of hussien and upon asking for update on our rates and cost he came back with higher rates and cost. He had no explanation on lack of response for all those weeks.

Daniel was EXTREMELY helpful to us--we are/were first time home buyers and had tons of questions!…read moreEveryone warned us "how stressful" the house buying process is, but fortunately, because of Daniel, we did not experience stress. He is very knowledgeable and straightforward. He is explained the process in depth to us and was looking out for us. We trust him! We look forward to working with him again in the future and recommending him to others. Thank you Daniel!!

Dave and Katelyn are the best to work with. I just closed a loan with them and they made it so…read moreeasy. They truly look out for the customer's best interests and are great at communicating quickly. My loan closed very quick too.

My husband and I recently closed on a home in San Antonio thanks to the help of David and Katelyn…read more The process was seamless and we couldn't have asked for a better team to help us get into our home. They are were VERY responsive and on top of it the entire time. Highly recommend!

Dustin Schwartz was a pleasure to work with. It was my first time applying for a home loan and he…read moremade me feel comfortable with the whole process. His ability to explain the loan process in simple terms was extremely helpful. Dustin answered all my e-mails and calls in a timely manner and never once made me feel silly for asking a question. He was extremely professional and went above and beyond to make me feel at ease. Because of my experience with Dustin on my home loan I have decided to move all of my bank accounts to Bank of Texas. I would recommend Bank Of Texas and Dustin Schwartz to anyone who is looking for a Bank to trust with their accounts.

From the owner: We're so much more than a bank. We're a financial services partner for consumers, businesses and…read morewealth clients. While our origins are humble, we've grown alongside our clients for over a century. We do business one client at a time, focused on delivering thoughtful expertise and tailored advice because we know that when our clients succeed, we succeed. We have unwavering confidence in our ability to build strong relationships, provide diverse expertise and services, and invest in the communities we serve. We go above. So you can go beyond.

I've been with Team Wally for 15 years--from when I originally bought my home. I will never go…read moreanywhere else! From amazing communication and taking time with me to understand certain things to quick responses and a super easy process... Love these folks!!

Can't say enough great things about CJ and Team Wally. I just finished refinancing with them after…read morestarting the refi process with my old mortgage company. The difference was night & day. Not only was Team Wally much quicker to get me through the process, but they were also very courteous, transparent, and refinancing was $ thousands less expensive than if I stuck with my old company. Lucky to know I'm in great hands with a team that I trust.