I found these amazing folks after looking at the reviews on here of many other lenders. It appeared…read morethat some of the most advertised companies on TV had the worst reviews and horror stories. I quickly realized that Brent's 5 star review history is a real rarity in this type of business. Brent's team worked hard to make us feel like we were buying the most expensive house on the planet. Anytime we had a question no matter how big or small we got an almost immediate response. They gave us all our options in financing our new home and took the time to explain to us the pros/cons of each of them. I have zero hesitation in recommending them to anyone looking to purchase a new property. When the time comes (many, many years from now) that we are looking to purchase another home we will definitely give Brent a call.

Well I will be brief, I don't write reviews alot on loan officers but Brent and his team deserve a…read morespecial thanks from the James family. I have had more than 10 mortgages and this has been the best experience by far! They did not stop after closing...still in touch and lending a valued hand. Thank you and your team for exceptional service!

We got our dream house! This was our second home purchase, first in Dallas. GP and his team made a…read morevery challenging situation easy. We were under a tight timeline and getting hammered by rising rates, but we locked a fantastic loan and we're able to close in the time dictated by the seller. Would absolutely recommend.

Would highly recommend GP as a great source of knowledge and expertise. He provided fast and…read moreaccurate information and frankly is a very enjoyable person to work with. Hire these guys if you want the real Dallas knowledge

Tim was great. Out of 5 lenders I was a taking a look at he's the only one who asked to discuss…read moreover the phone first instead of just sending a loan estimate. We discussed my situation, what my plan was, next few steps in home buying process. Very easy to secure a mortgage, great service, and great rates.

Tim and his team saved our loan. We were thrown to the side by our initial lender and The West…read moreGroup stepped in and helped us close on our home. This was our second time working with Tim and we wish we would have gone to him first with our second home. But we made it to him in the end and he made us feel so comfortable and never stopped working with us. His team answered every crazy question we had and helped us work through scenarios for our crazy setup. Such a great experience with The West Group!

For more than 15+ years, we have loved working with Jeff and his excellent team! Using them to sell…read moreand buy multiple homes. Jeff and his team make the buying/selling experience easy and always go the extra mile! They are extremely knowledgeable, courteous, true real estate experts... and Jeff is a really great friendly guy, too! From them, you will receive thorough trend analysis, detail marketing plan, access to the best service providers, assist with preparing your home to sell, outstanding home photo shoot, web presentation and sales brochure. We have dealt with a lot of real estate agents in life our lifetime, but have always been extremely satisfied Jeff and his team... and will never use anyone else for any of our real estate needs. We believe you cannot find a better agency than Jeff Brand & Associates!

My wife and I worked with Jeff Brand, he had a great presentation along with a first and second…read moremeeting. After that he lacked Customer Service, Customer Empathy, professionalism and responsiveness. First off, when you are moving, leaving one job and starting a new one in another state, you need lots of help and support from your Realtor. You pay them to constantly be in contact with you, go over many times the key cost of selling your house outside commission. Jeff handed us off many times to his "team" and wasn't readily available. We often had to leave messages or talk to his staff which didn't have all the answers we wanted. He is out of town often and it's his time off. We had a medium to high end home in Bridlewood, Flower Mound, TX and felt very under represented. From the lack of response, to the non-professional photos, to not reviewing our closing statement with us before we signed, just bad customer service. I also told him many times I didn't want to pay for a home warranty for the buyer but it was put inside an addendum I didn't thoroughly read. So regardless of me telling him I didn't want it, he knew I was so busy so he just put it in the addendum and knew we would sign. I also had to ask him to check in with my wife often, which he didn't, maybe he had an office staff person call her, but not him. I told him I felt like he didn't represent me well against what he stated was a less experienced realtor as I feel they got more than needed. I asked Jeff for a refund of some of the commission because he didn't perform well, his response was I don't owe you anything and you signed everything. He doesn't care about the service he provided, he measures customer service by you signing the documents and moving along. So, therefore I give him a bad review. If he would have refunded some money and covered for his lack of negotiating skills on my house and for the poor customer service, I would have felt much better. Also, our first buyer was a cash offer that dropped out. it turns out they rented a home that Jeff is representing, he didn't even have the professionalism to tell us, he just stated they weren't interested in our house anymore. A neighbor informed us. He stated he didn't make any money, not one penny, but I know who rented the house he represented and they are wealth clients who he would like in the future.

My real estate agent recommended Holden Thomas and Summit Funding. Holden is a very nice guy who…read moreis great at answering your questions. However, after speaking with a different lender, we discovered that Holden's offered interest rate was 0.5% higher (which he had, at the time, told us was a great rate for us). Given we were first time borrowers and home buyers, we did not know what was standard. Additionally, there was an added pressure to quickly close. When we went back to Holden to tell him we had gotten a lower rate, he quickly said he could match no problem - which begs the question why this rate wasn't an option before. Always check several lenders to get competitive rates, and new home owners/ first time borrowers, be aware that your lack of knowledge is obvious to lenders (and can be taken advantage of).

Holden was recommended to me by a friend. The initial interaction was great, solid communication,…read moreand Holden was great at answering questions and finding the right product for us. This all went down the drain at closing. The estimates that he provided was way off. The follow-up was terrible a communication was completely lacking. No solutions have been followed through on.

TLDR: The Tuttle Group utterly astounded us with an effortless, friendly, speedy, and (believe it…read moreor not) FUN refinance as self-employed individuals when no one else wanted to help. We decided to refinance our home to make some improvements and clear out some high-interest debt. We assumed (erroneously) that our credit union, which had held the current mortgage for 15 years plus our bank accounts and car notes, and a flawless history of payments with them, would have no trouble refinancing us, even though we are now self-employed, and making 3x what we made when they initially approved us. ***WRONG!!!*** After literally MONTHS of asking for documents, changing rates, long delays waiting for info from underwriting, and unanswered questions, we finally abandoned them in search of unconventional financing routes. We looked specifically for brokers in the area who specialize in self-employed people, and found a few. Some seemed a bit "green," some sounded less than friendly or just weren't interested in a smaller refi. But Tatiana with the Tuttle Group was super friendly when she reached out, and helped us arrange a video consultation with Andy Tuttle, the wizard of the Tuttle Group. During the 30 minutes that Andy spoke with us, it was like a crash course in financial planning. Everything he said made so much sense, and we learned more about mortgage refinancing than MONTHS of online research and questions we had asked to our credit union. Andy was up-front and told us that our best option might, indeed, be to go with the offer our credit union had finally extended, and that he might not be able to beat it. Still, he took the time to explain how refinancing in this "terrible Fed-rate" era could be financially advantageous to us, and told us to check once more with our credit union to see their final terms and if they were still locked in. I was astounded that he would take that kind of time to talk to a customer he likely wouldn't get any money from. We decided to proceed with the Tuttle Group, even if they couldn't offer us a better rate, simply because it was a PLEASURE dealing with them, they treated us like family, and everything Andy said made such good sense. Throughout the 2-ish weeks that ensued, their awesome mortgage gal Annie checked in with us regularly to make sure all our questions were answered. They seemingly required FAR less documentation than anyone else. But their stated tactic was to present a perfect, iron-clad package to underwriting up-front, so that there would be an instant approval and there wouldn't be a need for further questions or documentation. (Imagine that???) In what seemed like the blink of an eye, we were approved and ushered through closing. We simply could not be more impressed with the Tuttle Group. We've helped numerous friends and family through the mortgage process, and it's always like being put through a medieval torture device. This is the first time getting approved and closing was a PLEASURE. We NEVER had to contact them for questions, because they were always checking in to make sure all ours were answered. They were super friendly, familiar, informal-yet-professional, and we always felt like they had our backs and had everything under control. We actually looked forward to their calls and emails...imagine that??? Even though were were looking for a silly, small refinance and shouldn't have been worth their time, we felt like we had called up a dear family member who gave us the "hook up" our situation clearly didn't warrant. Astounded. Impressed. Thrilled. Grateful. These are some of the things we feel after our experience with the Tuttle Group. And I have absolutely no doubt your experience will leave you feeling the same.

I was referred to The Tuttle group by my friend and realtor that also had a good experience…read more Everyone at the Tuttle group made me feel comfortable and put my mind at ease. They made this experience less stressful and was very informative. They were so kind always checking on me via email or phone during the whole process. Even after I've purchased my home they have still called to see how the move went and if there was anything they could help me with. Thanks to all the staff at The Tuttle group I really appreciate you all. Many blessings :-)

Keith and Kiley are hands down the best in the loan business! I've worked with them on several…read morepersonal home loans and you won't find anyone better. Keith has delivered on every loan that he said he could at or better than the terms he quoted me. I have a complicated income stream, but through both of their efforts they package my situation in a way that the underwriters accept. They provide letters of explanation for me to sign and they work their magic. During my most recent purchase we found that Freddie/ Fannie had flagged the community as restricted. He petitioned them and fought to remove the restriction. I think he and Kiley were more motivated than I would have been. They got it done! They understand the process so well, they will do everything possible to get you a loan you feel good about. Keith communicated with everyone involved throughout the process. The realtors both said they planned to use Spec home loans themselves in the future. Keith is a stand up person, he won't let you down, and I can't say enough things about his integrity and character.

Two-year update!…read more It's been two years since we purchased our home, and time sure does fly! Keith reached out to us and helped us get out of a pickle that my husband and I found ourselves in. He was able to find a solution, and the refinance process went smoothly. Thank you for not forgetting about us over the years. We truly appreciate you staying in touch and helping us find a solution when we needed it most! We are so grateful for all of your help.

Excellent Service. Professional, Knowledgeable and I am very thankful Demond made it a very smooth…read moretransaction. Definitely recommend Gentec for any Mortgage services.

I don't know how easy of a client I would be considered. I asked a bajillion questions, and Demond…read morehad answers to all of them and even some I wouldn't have ever thought to ask. I don't know if he wants me to even tell people this, but he answered calls and eased my mind at the most random times (like Sunday evenings, when people should be off-- sorry about that!). He kept everyone involved in the loop weekly, from myself to my realtor to the builder to the lenders. After hearing so many horror stories from friends and relatives, I was worried that my closing was going TOO well! I closed in less than 4 weeks, and Demond kept me informed every step of the way. This was my first home buying experience, and Demond ensured it was a smooth one, and for that, I'm forever grateful!