Ernie English from Alligator Mortgage has been a blessing to us throughout the loan process. This…read moreis my fourth mortgage, so I have a little experience in this arena. In fact, I tried to refinance my home through my existing mortgage company (a big bank), and they drug out the process for two months before we gave up on them. We were definitely a complicated case, and Ernie worked hard to make it happen. He answered all our questions and communicated with us every step of the way. We are so grateful for all of his tireless work for our family. Best of all, he got us a great rate and saved us thousands of dollars over the big bank. Definitely deserving of a 5-star review.

Ernie at Alligator Mortgage made my first home purchase very smooth! As a first time buyer I was…read morevery nervous and he answered ALL my calls, even after normal working hours and made sure everything was under control! My closing agents also even noted that Alligator montage saved me a lot of money. 10/10 highly recommend!

BEST HOME MORTGAGE TEAM for he purchase of our "forever home." Waldemar was our loan officer, and…read morehe had done our home refinance on our old home years ago, so I know that I could fully trust him. From our very first meeting, he talked us through the process, gave us some advice and made us think of some helpful questions when purchasing our forever home. Waldemar was very thorough, organized, and fully prepared so that we had all what we needed, always a step ahead. His dedication to our home mortgage showed that he is fully capable and ready to tackle any hurdles (if there were any). As the buyer of our forever home, anxiety comes with the territory, so we always appreciated his voice of reason and calm. We also appreciated the friendly & entertaining video emails for every updates & milestones met. That was a really nice touch to their customer service. THANK YOU so much Waldemar for your hard work in every step of the process and Union Home Mortgage team for having us close "on time" and helping us purchase our "forever home."

From the owner: First Time Homebuyers, Construction Lending, FHA, VA, USDA, Jumbo, Bridge Loans, Mobile Home Loans,…read moreand Non QM Loans. We offer the widest range of mortgage options in Gainesville! Call us today and make an appointment!

Charles at 352-377-4141 was fantastic to work with when helping us refinance our auto loan. He was…read morevery knowledgeable, explained everything clearly, and made the entire process quick and easy. He helped us secure a better rate while requiring very little time from us, which we really appreciated. Great customer service like this is hard to find these days. If you're looking to refinance an auto loan or lower your car payment, I would definitely recommend contacting Charles. He did an excellent job for us.

I applied for a mortgage refinance with Florida Credit Union and worked with loan officer Patricia…read moreNartuzzi. During the process, I was asked to provide multiple documents, including my homeowners insurance declaration, pay stubs, and other items. I was also required to find a title company and to pay for an appraisal, a survey, and flood insurance. I provided every item requested. Ms. Nartuzzi informed me that my homeowners insurance policy (H08) might not be accepted and stated she would check with her supervisor and get back to me. Despite this uncertainty, we continued with the refinance process. At no point did Ms. Nartuzzi tell me that the H08 policy was not acceptable. I later learned from her supervisor, Marcy Kautz, that I needed an H03 policy, not from Ms. Nartuzzi. Throughout the process, Ms. Nartuzzi acted without my knowledge or consent. She contacted my insurance company and the land surveyor directly and was rude and unprofessional when speaking with the insurance company. She instructed them on what they needed to do without informing me. She also contacted the surveyor and changed the type of survey I had originally requested, which increased the cost. She did not notify me of this change, and I am the person responsible for paying all of these expenses. After all of this, Ms. Nartuzzi told me I needed a roof estimate, which made me question the entire process. Then she stated that I needed a 4 point inspection, which would cost even more money with no guarantee of approval. She also stated that I would need to replace the roof, water heater, and HVAC unit, which would increase the loan amount. This was unacceptable to me, as my intention was to consolidate debt--not take on more debt. I expressed from the beginning that I did not have a lot of money to spend and needed to know whether the refinance could move forward before incurring all of these costs. That concern did not seem to matter to Ms. Nartuzzi. My experience with this loan officer was extremely disappointing. I have been a member of Florida Credit Union for nearly 30 years and have never received service like this. I am filing this complaint because I believe the communication, professionalism, and handling of my refinance process were unacceptable, costly, and not reflective of the standards I expected from the credit union.

I will be glad when all these branches are closed down. People working at these bank branches are…read morereally unprofessional. Especially Alexandria at this location.

Does anyone know if bankers are commission-based?…read more I came in to open a checking account and was encouraged to open a checking and savings account and to get their credit card. The minimum for a savings account without a monthly fee is $300. The minimum for a checking account without a monthly fee is $1500. The credit card has a $39 monthly fee for the first year. The banker insisted on automatic savings deposits. I spent about an hour opening a checking account. It seems absurd. In order to deposit into my account right then and there, I had to either wait again in line or "go outside to the atm." Not a very pleasant experience, Bank of America.

I would recommend Andrew to ANYONE looking to close on a home…read more What started off as a textbook process/relationship with another company, ended in disaster just 3 weeks prior to my closing date because of horrible customer service. After switching companies on an already tight deadline, I was informed the second company couldn't help because the first company threatened to sue! (seriously!) With just 2 weeks to close, Andrew was recommended to me. I was told if anyone could close this deal, he could. And he did. He was available anytime I had a question, calmed my nerves in an extremely stressful situation, and made the impossible possible (he informed me I now hold the record for the fastest close!). He was extremely professional, genuine, friendly and wonderful to work with. If you're not working with him, you should. And to his boss, give this man a raise! Cheers, M

Yes! Today I have purchased my second home. It took me only a month to get it. Andrew and his team…read morewere very quick and responsive. Andrew's guidance helped me to save some money on my mortgage payments as well. Thank you. Larisa

Carmen is great! I have referred her many times to clients and they are always happy. Carmen is…read moreboth knowledgeable and very friendly. She is great at explaining everything to a buyer. I would strongly suggest giving Carmen a call if you are looking for a mortgage.

Carmen and her team did a fantastic job on our recent refinance! we got a great rate and were able…read moreto close earlier than anticipated. She was available around the clock for questions and clarifications. Carmen made the process seamless. Thanks Carmen!!

We were given a list of recommendations for mortgage brokers from Wemert Group Realty. (Sarah &…read moreTony from Wemert are amazing) I did some research on all the companies provided on the list. After seeing the bountiful positive reviews on multiple sites for Home 1st Lending, we decided to go with this mortgage broker and boy am I glad I did! Caleb and the team have done a marvelous job. They are extremely knowledgeable and super responsive. They were always on top of anything and was there for any questions that we had. We were able to not only get a competitive APR but also a very low PMI. In the beginning I was super worried about the PMI since we didn't have the affordablility for 20% down but Caleb was able to find the perfect loan that fit our needs. I stress out very easily but Home1st Lending, LLC made this process easy and stressfree for me. This is the second time purchasing a property but I wish I had known about this mortgage broker for when we first purchased a home. I highly recommend them to anyone needing a reliable, friendly, and efficient mortgage broker. - S&C

One of the best companies in Central Florida. If you're looking at buying a home this is the place…read moreto go to for great rates. They're with you every set of the way and help you close on time. You can always expect excellent service. I highly recommend them.

I just closed on my 1st home! Kitty and her team are very professional and understanding. The…read morewhole process started as a Meetups class for 1st time homebuyers and ended with that task accomplished. Kitty was a great resource to have on my side. Can't vouch for her and her team enough. Thanks so much!

From the owner: I help Gen X women and families build wealth through real estate with smart, strategic mortgage…read moresolutions. With 23 years of underwriting experience, I know how to make loans work—not just quote rates. Whether you’re buying your first home, investing, or refinancing, I’ll guide you every step with clarity and care.