CHOMP Delivery makes so many amazing locally owned businesses available for delivery! I dig it. I adore that they're always trying to get more and more businesses. They truly have something for everyone. Want Asian? How about pizza? Maybe Italian? Coffee? Wings? Tacos? Soup, sandwich or salad? Tikka Masala? Falafel? -- you can easily sort by cuisine or even type in a keyword to find your item on a plethora of menus. The app is typically smooth sailing. It's not super glitchy, but it has its moments. My biggest knock is they took off the 'splitting the bill' function. Bring it back! read more

I have used Chomp countless times over the last year and the process has always been seamless. I'm so happy we have a local delivery service to help support the Iowa City area restaurant industry during these challenging times. My orders have always been on time, correct, and warm when they arrive. I have also used this service to send treats to local friends and gifted Chomp gift cards to folks when they're ill or going through a challenging time. The ordering platform is easy to use and there's no confusion about what businesses are open at the time of ordering. The step by step updates of your orders progress are also helpful so you can feel assured that your order is on its way. read more

CHOMP Delivery - Soseki Delivered - Food Delivery Services Near Me - North Liberty, Iowa

Customer service with Chomp has been more than impressive. Whether I have a problem with the restaurant or my fault with an order, they have been beyond accommodating! Last night I placed an order for 7:30 delivery. At 6:00 my guests arrived early! I Chatted with Chomp, she placed my order immediately and 1 hour later - food was here and everyone was happy! Another time the restaurant screwed up my order. Chomp acted immediately to gave me a refund. I'm loyal to Chomp! read more

I was initially dumbfounded by the low rating. However, if you look closely on when those ratings were provided, they were pre-pandemic. I have only ever used CHOMP post-pandemic, so maybe they didn't have their act together in the past, but I can affirmatively tell you that I have never been disappointed with the service I have received form CHOMP over the past several months. And trust me - they have delivered to our house A LOT. As a fellow Yelper mentioned, they have provided consistent, timely service with orders that never seem to be incorrect or incomplete. They provide opportunities for gift cards and discounts, and have an easy-to-navigate app from which to place orders. Most importantly, they are a local delivery service that seems to have the best interests of our local restaurants in mind as they try to create opportunities for them to stay relevant in a time when other large-scale, dominant delivery services try to move into our neighborhood to raise funds that won't go back to our direct community. Please support local businesses and be forgiving even if things don't go quite a smoothly as you may find ideal. Times are tough, and CHOMP is doing its part to try to enough our neighbors continue to have a voice. read more

They don't answer the phone. It's been 2.5 hours since I ordered. Left messages. They haven't responded. Restaurant won't answer their phone either. read more

I have used CHOMP a few times before so I was excited to see the Yelp promotion for free delivery! Our delivery was on time and our driver completed contactless delivery (an option in the app). I appreciated all the email updates (order placed, driver at restaurant, driver on the way, order delivered). Chomp has a great selection of local Iowa City area spots. I enjoy getting Chomp gift cards when I'm looking for a gift for someone since the app is easy to use and there are so many options to choose from. read more

Positives: This is definitely the most comprehensive food delivery service in the Iowa City area, especially since we do not have uber eats at this time. They are constantly adding new restaurants and at this point I can get almost anything I want using the app. Negatives: The delivery fees can be high--in some cases almost half the price of the food if you're ordering something that wasn't all too expensive to begin with. I guess the good part about this is that a couple of times it has stopped me from ordering unhealthy food I didn't need, but when you add delivery fee and tip for the driver expect to pay between $7 and $10 extra in a lot of cases. read more

Great service! I had an error on my order and CHOMP reps quickly fixed the error! I loved being able to schedule my delivery ahead of time - and the food came almost at that time (15minutes late), but food was still warm! I deducted a star as I wish on the CR area there were more establishments to choose from. Otherwise it was great! read more

In pandemic times, CHOMP is a welcome way to support local (twofold) on nights when I just don't have the energy to cook. I've used it now quite a few times, typically for Red Ginger sushi (I'll say that I feel like their strength, as with any food delivery service, is for colder meal options), and I've always been pleased with the ease of ordering and the extensive options. Why not five stars? As with any delivery service, I recognize that there is an upcharge to make it a functional business, which is why I don't mind paying the extra fees at checkout. However, the order I placed this week for Red Ginger totaled $70 on CHOMP, but the store receipt (still attached to the bag) was $12 cheaper. When I looked at the itemized receipt, I saw a pretty hefty increase for each item. So, if I'm placing a smaller order, I could see it still being worthwhile to prioritize convenience over cost, but on days I'm willing to drive or when I'm placing larger orders, I'd probably be inclined to pick up the food myself to avoid all of the extra fees. read more

. Second time I have gotten a terrible delivery from chomp. I should have know when the delivery took almost 1.5 hours that the food was going to be garbage. Pizza was ice cold, won't order from them again. read more

CHOMP Delivery - Had to reheat the pizza - Food Delivery Services Near Me - North Liberty, Iowa

I've been very pleased. Easy to order. Always on time. Courteous drivers. I use it three times a week.

Late. Wrong. Very late. Unreliable. Inconsistent. No show. Slow response. Try elsewhere. Several other delivery service options, thankfully. read more

I had countless problems with chomp. usually having food delivered over 30 mins late, sometimes ordering food and being called to tell me the restaurant was as closed and they didn't update their site. Tonight they did both, the first order I placed the restaurant was closed, despite it being available on the app, the second order was 35 mins late, fries soggy and burger room temp. Finally learned my lesson tonight and deleting the app. read more

Typical delivery scam lie about everything. All they want to do is skim profits off nationwide delivery apps. Food is cold and usually wrong. read more

Ordered a take-out order through CHOMP. The meal was cold when I picked it up less then 10 minutes after ordering. The soda was only 3/4 full and DIET. The kicker is that I was charged an additionally fee for "extra bbq sauce" only to find there was NO bbq sauce included when I got home. I would think the ordering company would be concerned about the accuracy of fulfilling their orders, but when I inquired w/ their representatives, a MANAGER told me I need to call the restaurant as this was a take-out order and therefore CHOMP wasn't responsible (even though I placed the order THROUGH CHOMP). Long story short: DON'T USE CHOMP FOR TAKE-OUT; You are not guaranteed any additional accuracy on your order and if it's screwed up, you'll have to call the restaurant anyway. Complete waste of time and money. read more

This evening was my first time ordering through chomp and I have no desire to do so again. The delivery fee price is absolutely ridiculous, but I figured I'd still give it a shot. My food took almost 30 minutes longer than the time it was quoted to arrive and my food was cold. I will definitely not be using this food delivery service again. read more

Have used it many times since they started. Rarely had issues, and get to support local business.

This is really really a bad delivery service. Once again, I was told that my food has been delivered but it was not. I called the Chomp number, no one answered and no one returned my call. The voicemail said I should call the restaurant directly which I did, and the people at the restaurant said they couldn't do anything about it, which is a bunch of crap. I never had this problem with GrubHub, so I suggest everyone NOT use Chomp but use another service read more

What a let down. We ordered our food and were tracking the progress of our delivery. After 15 minutes it was confirmed by Jean Claude. After an hour and 15 minutes it still had not been picked up by the driver. I called the restaurant. They assured me that my food had been ready to go for sometime. They said they were going to buzz the driver again to tell him it's ready. After another 20 minutes and no progress made by chomp delivery I called the restaurant back. Still no sign of the delivery driver so my wife went and picked it up. Food is of course cold and soggy. Chomp delivery should change their name to chimp delivery because that's about as competent as they are. Look else where folks. I have called the chomp number listed on their website to place a complaint and get my money back for the tip I preleft the driver and my delivery fee back. No response as of now. read more

Ordered food over an hour ago, still not delivered. Customer service is no help, they stopped responding to my emails. Estimated delivery time was only 20 minutes!! Would not recommend, very rude and incompetent. Very glad I was able to chargeback. read more

Placed an order earlier today, once it arrived and I was able to go through what was delivered, I discovered several aspects to my order were incorrect. I would have expected that one of the basic duties of the pick-up/deliver would be to ensure the order is correct. Very disappointed in this service. Beware - you are better off just going to get it yourself. read more

Made an order for Thai spice for 6:30PM. Food arrived 10 minutes early and hot! Order was correct. I was nervous because of all the negative reviews, but I had no problems at all. read more

It's really nice having a delivery service that can deliver some of my favorites to North Liberty but not when you're food shows up late and cold. I've ordered via chomp probably 3-4 times now and my food always comes soggy, cold, and really late. Chomp gives you an estimated time of delivery, usually a 20-25 minute window. My orders have always been at least 15 minutes late. Just a waste of money in my opinion. read more

Tonight I had a house full of guests for a pay per view event. I ordered pizzas 2 1/2 hours in advance. I received an email confirmation of my $72 order. The food never arrived. No communication from Chomp. I was left in a terrible position with a house full of guests and no food. No apology. No acknowledgment. read more

Worst delivery service I have ever used. Managed to screw up almost every order placed with them and then when the owner himself came to my house and promised me a $100 gift card which never came. These people are amateurs and don't care about their customers. Use grubhub. read more

Corporate travelers beware. This service refuses to provide you with the restaurant receipt. If you're in need of a standardized itemized receipt, you definitely won't find it here. When I contacted them about the receipt situation I was informed that all I would be receiving from them was an emailed typed document that looked like I created it myself. I will not be dumb enough to use this service again. read more

I like using Chomp because they have a great variety of restaurants that I can order from. However, when I use this delivery service, part of my order is always missing, for example a drink or dessert item. There is no way for me to contact anyone about my order once it is dropped off and the drivers no longer answer their phones as soon as their order is completed. I am not sure if this is something Chomp can change, but I do believe their driver's should be responsible for double checking the orders and making sure their customers are receiving what they paid for. read more

The guy only delivered half of my food and left the other half at the restaurant. Then when I called him back he refused to go pick up the other half and deliver it. The restaurant won't give me a refund stating I have to go through chomp for that. Def won't use this service again. read more

We were staying at UIHC and thought this might be a nice change from the hospital food. Food was late, but more importantly lukewarm at best. One order was from Carlos O' Kelleys and is placed in tin foil containers. Staying in the hospital I didn't have any way to reheat. I used the chat box on Chomp Delivery website. They offered to give me a $5 credit on a future order. What a joke. I tried calling the number, which just went to a full voicemail box. They suggested I call the restaurant, although Chomp is the business that charged my credit card. Carlos O' Kelleys did give me a refund, but I would never use Chomp again or recommend it to anyone. Just a serious pain in the butt. Not what I needed to have to deal with when a family member was in the hospital for a craniotomy. I would suggest using Lazy Boy Delivery Service in Iowa City. They don't charge you a delivery fee if you are with family at the UIHC. read more