I have nothing but great things to say about WRC Roofing (Will and his team). They were responsive…read moreand quick to act. I had an emergency roof situation where a huge tornado-like window caused my over 100lb chimney cap to blow off. Unfortunately for me, I live in a rowhouse in Boston where I literally do not have any roof access at all, let alone the reach to adjust and fix a chimney cap that is an extra 30 feet high away from the nearest sky light. I could see the damage but I certainly couldn't reach it. And to be clear, this is not the type of roof that is eagerly serviced by many due to the height, difficult access and complexity. I emailed out to 15 different yelp roofers, of the few that responded with an ability to service (or at least look), only WRC roofing was understanding of the situation and agreed to act as quickly as possible. Even though it happened mid-afternoon and they were far away, they were willing to come asap and arrived within the hour to assess the situation. We discussed and agreed on an action plan. Will really took the time to explain everything and truly look at the issue without being dismissive or patronizing. He is friendly and super approachable and the consummate professional. His and his wife's entire calm and patient demeanor put me at ease that they both knew what they were doing and were empathetic to our panic at the entire situation. Due to insurance reasons, I could only hire him initially for emergency services to quickly patch and prevent more harm/damage while the insurance adjuster was being assigned to my claim and performed their assessment. He went to prepare right away, we got a quote pretty quickly and accepted his help. The weather kept him from actually doing any work that same day (started raining and lightning) so he offered to comeback the next day to fix the issue. He arrived on time with all his equipment. He was respectful of the entire property he was in and working on. He talk through all the safety precautions he would take without any hesitation when I asked him, demonstrating his experience and knowledge of these types of roofs (think steep slope and slippery slate). The patch repairs looked clean and presentable even though it was just meant to be temporary. I thought they charged a fair price/hour for the emergency service as well as for the transport. I never felt bullied, pushed over, or upsold on anything. He gave us copies of his workman's comp and insurance prior to starting. He communicated so well throughout the ENTIRE experience. His team was quick to provide contracts and invoices. He took lots of pictures throughout his work and sent them to me afterwards. He even went above and beyond his responsibilities because while he was up there, helped me get rid of a piece of slate in my gutter I just happened to mention off hand that was bothering me when we assess the roof. He just offered and did it! As for the actual repair, he fixed some areas of broken slate shingles, put a nice new metal cap on top of the (out of use) chimney, and installed a brand new copper gutter for me. The metal cap was secured fully with bolts and it looked extremely neat and tidy. He took plenty of before and after photographs for me so I could see the progress and the changes. This was important to me so that I could follow along. Along that line, his communication was just superb. He was immensely polite and professional. He made sure to notify me when he was on the way and also at the end of the day when he was done. He updated me frequently on progress and next steps and he listened to my concerns and we had a discussion about the roof repair instead of him just doing whatever he wanted. My only critique was that overall, it took him longer than he originally stated. However, he did a fantastic job and everything looked really nicely done. I am extremely happy with the outcome. I wholeheartedly recommend him to others and would be thrilled to see his business grow.

I have the worst experience with this company. They did a hack job putting back together my roof…read moredeck after replacing the roof on my building. They also cut the refrigeration line to my air conditioner unit which I had to pay $2000 to get it fixed. I've been patient and given them plenty of time to address this and they'd come up with one excuse after another. It's been a waste of time and effort dealing with them. My next step is to take them to court. This is insanely annoying! I'm also surprised they showed pics of my roof on here. It's a Mickey Mouse job. The whole deck is crooked and was not done correctly. They obviously did not use any form of measurements when cutting the wood!

Had a great experience with Flynn Roofing !! The owner , Stephen is great. Roof and gutters done in…read morea weeks time.. no BS. Price was also great.. highly recommend.

Stay away they bait and switch! Day one price then double it ! Worst customer service everread more

They replaced my roof, and I couldn't be happier with the end result. They care about the customer…read moreexperience just as much as the quality of their work, and they offer a great financing option as well.

Responsive to my request and clear on what would be done…read more Small job to clean a shed. Shed roof had thick moss grown on it due to growing tree growth producing too much shade to area. Jason and coworker power washed the roof taking off the moss, washed the sides and it is sparkling. Will get the tree cover cut back and get some sunlight into the area.

Absolutely the best! I've been lucky to have Joe and his team doing my gutters for many years…read more Salt-of-the-earth, old-school (even down to Joe's Boston accent!). Professional, reliable, honest, fair, and most of all they do a great job.

Joe and his crew were paid to fix a roof leak. 3 months later I discovered evidence of a leak in…read morethe same area. He avoided responsibility and insisted it was fine. 6 months later the leak was more obvious and broke through my ceiling. When I showed him evidence of this he evaded responsibility again. When I questioned him about it some more that's when he totally changed face and was mean, inappropriate, hostile and unprofessional. Another company came out and confirmed the work he did has to be redone. He is deceitful and the work incompetent. I would avoid this company at all cost as I now have to pay for someone else to fix the roof again, my ceiling thats damaged from it and mold remediation due to a year of moisture build up due to his delayed response and evasion.​

If I could give 10 stars I would. Excellent communication, friendly, helpful, and trustworthy…read more Would highly recommend!

I asked Boston Exterior remodeling to replace 22 windows and replace siding on my house in…read moreSouthborough MA. The work was done in a timely fashion-with frequent requests for payment-Cash only- at every step. The house looks great-on the outside! I was informed after the work was already underway that they wouldn't be doing the inside of windows. They also used windows not Energy Star rated for MA. So the interior of my house is a mess with unfinished windows- multiple plaster walls crumbling! They also replaced only two of the three outside lamps that were agreed upon-placed the storm doors back incorrectly and put molding over a couple of doors that was never requested. There was never a final walk through- and there were three screens placed which already had holes in them. My ignorance is the reason for most of these issues-I assumed the windows would have correct energy rating-I never knew that windows could be unfinished when you pay for replacement windows. I also got the impression that the final walk through by the Contractor would also finalize some of the "slush fund" money that was made available for any unexpected expenses. I did mention the defective screens and the missing lamp to site supervisor 'Luis". The owner of company never came out to check on work-Oh-just one more thing-the dumpster that I had to pay for? his guys brought trash from other work sites to fill it up! This all occurred summer 2024-I have been too occupied with medical issues to take any action on this -but really?! I just want others to be more cautious!

Jay was great from the start. Honest. Explain everything. Excellent job. Great price.read more

I originally reached out to Able Roofing to primarily quote me for a fix on my slate roof that I'd…read morebeen quoted about $4k by other roofers for. Turns out, those roofers were calling a substance rust that wasn't rust and I didn't need a fix at all! Jay Jr literally saved me $4k on the spot (with photo evidence and all) by pointing that out. I learned so much about our gutters and roofs from that first meeting, he was a wealth of knowledge. Right there, I knew he was our guy. I didn't need Jay to fix the slate anymore but since I was so impressed I happily hired him to do some gutter fixes we needed done and painting a small portion of flat rubber roof white. He did a fantastic job with both. Jay was also the person in charge of our project and doing the work himself. He texted to give me a heads-up before he arrived each day and gave me a recap after each day to share progress and findings (with photos). Over several days of work he found a bunch of previously undiscovered but significant problems that he fixed without charging me more. Jay's integrity is unmatched - he knows that by working on your roof/gutters that his name is forever on that roof/gutter and he takes that very seriously. He came as a referral and I'll hire him again in a heartbeat. He'll surely be the only roofer I refer to others and my first call in the future. THANK YOU JAY!

Had a roof leak two years ago. The guy (Bob) came out promptly, promised that the fix would last…read moreforever. Two years later, had an ice dam that broke his fix and the roof is worse than ever. Charged me $3.5k for emergency ice removal, then promised the moon and "doing things right" and "we wont leave you hanging" for months. Every time it was waiting for the weather to get better, being out of town, etc. I have texts from him going for months of trying to get him to come out and fix the situation until eventually he just ghosted me. Do not work with these guys. They promise the moon, and do not deliver.

We contracted with Recon Roofing and Gutters to replace the flat rubber roof on our condo, and they…read moredid a fantastic job all around. They were extremely responsive and communicative throughout the whole process. Unlike other contractors, Recon Roofing and Gutters leverages technologies like drones and satellites to map the size of the roof instead of traditional measurements. We were able to finalize the contract, check references, and start the roofing work within one week based on their fair assessment and responsiveness. Frank also went above and beyond to fix a leak with the central AC unit and replaced some lead panels on the chimney during the new rubber roof installation. I would highly recommend them if you are looking for a responsive and reliable contractor in this space.

had a business relationship this company going back to the mid-80s…read more (still would, if we hadn't moved into a condo). truly professional, and never made us wait when we needed help. i highly recommend Willard.

They did a great job on the gutter install as well as their office and whole team were very easy to…read morework with.