Deb is wonderful and knowledgeable! Always a helping hand and has tons of product recommendations…read morefor your babies!

I love this pet store. They offer a lot, including knowledge and help. I'm getting a new puppy…read more Deb the owner offered her expertise and guided me in what to get and what is best. I had what I wanted but she gave the pros and cons of the product I wanted and what she also suggested and picked from there. I would do business again.

Customer service seems to be a rarity these days, but Cheshire Cat and Dog, Too seem to have it…read moredown. I bought my dog from a breeder, and they used a specific brand of dog food that's difficult to find. I looked online and found that they carried this brand, so I went there. Unfortunately, they had every other type but the puppy kind. The owner said they could order it, and it would take two days to get there. Two days later, I went back and for some reason the company didn't ship it to them. They were extremely apologetic, and said they would call around a few stores to get it for me. An hour later, they got the food and offered to deliver it to my house! 20 minutes later they had the food at my door. I've gone there ever since, and they go out of their way to make you feel welcome. Plus, they give my dog a free treat every time. I'm happy I found a great pet store only a few miles down the road.

Knodgable and very helpful with general concerns regarding your pets…read more The variety of pet food and treats leave no reason to go elsewhere

I have been favoring this family business for a few years now and am very pleased!! Cindy and…read moreLauren are very knowledgeable about both dog and cat breeds and their needs and offer wonderful customer service!! I wouldn't go anywhere else with my pets!!

Cindy, owner of Paws and Claws, is one of the most knowledgeable and nicest owner when it comes to…read morepets and their dietary needs. She is beyond kind and has recommended the best dog food for my teacup Yorkie who has since thrived. My go to place for all my dogs dietary needs.

We had always fed Iams or purina to my dogs and they always constantly smelled bad. Their teeth…read morewere bad, their skin and coat smelled. Like Fritos! And just smelly dog. My dogs also had an anal gland problem. My vet didn't see an issue. Because smelly dog and anal gland problems aren't serious health issues. But it was an annoyance in my life. Someone told me about Thomaston feed and how I might want to switch foods. So I went over to Cheshire one day and Nicci switched me to different brand of food called natures variety. She said because it's a richer food, I don't have to feed as much. My dog was overweight at the time so she told me to feed him a little less. Which is perfect because I have dachshunds and it is dangerous for them to be over weight because they are prone to back problems. Within a week of them being in the new food, they stopped smelling. I couldn't believe it. When we ran out of the Natures Variety, my father started feeding them pedigree without my knowledge and I noticed them smelling again!! And sure enough I found out they had been eating something different. There is no denying that there are good and bad foods out there for your dog. And Nicci is very passionate and will take the time to explain the difference between the different foods. And it turned out she was right! My dogs are older now. I have a 10 year old and a 14 year old and they are now extremely healthy and active!

I am going to say I have never been to a better place, Savannah was very informative and helped me…read morefind the right food for my Great Dane. She was very enthusiastic about helping me you can tell she genuinely wanted to help and is very passionate. She also helped me find a supplement to help with his watery stools from being stressed. 100% recommended

Not only do they carry an amazing inventory, they also really understand them, and make great…read morerecommendations!

Clean, well organized, always friendly…read more I get rabbit food, treat and Timothy hay here. Never had an issue.

Petco is another stop I shop at for my pets. Decent selection and variety of food, accessories, and…read moreall things pets for your furry, or scaly, friends I wish their points didn't expire and earned more for shopping as a frequent customer, It would really keep me coming back as compared to perks at other places

Worst customer service! I need cat supplements that they keep in the back. I asked the two people…read morestanding at the register if someone could get them for me. One person asked what type I needed. I told them but they continue to talk as I stood there. I pointed out that I was the customer and I would never be back to this store. They are very disrespectful which might explain why the store is always empty.

Always come here for my pets needs. The perks on the app are by far better than any other pet store…read moreI have been too Price match online and always have what I need in stock

They canceled my dog's grooming appointment last minute just because I asked if I could bring her…read morein earlier--they assumed that meant I was canceling. Good thing my dog didn't end up going. The dogs there did not seem like they were having a great time or experience. Customer support is horrible, and they clearly have no idea what's going on. They don't care about your dog's well-being--just about how many customers they can squeeze in a day. I would never recommend this place to anyone.

First time coming to this location but I usually don't come here due to the membership pricing and…read moreprice differences Although we were suckered into getting the yearly membership, it was only $10 for the yearly promo and we saved a little bit of money by doing so. But, Tyler was very friendly and helped us pick out some new food for our pooch who is starting to show signs of licking and allergies. We stated that our dog was starting to show signs of licking and hotspots and wanted to get the sour apple spray to deter for now. However, we know that this is a microbiome issue and needs to start from the gut. He offered the "Zignature" Kangaroo flavor and stated that no American dog is born allergic to kangaroo, but can only develop them due to North American dogs not being exposed to it as chicken, beef and pork. (I did some research and it's partially accurate) Although prices for buying dogs is outrageous. Almost $4k for a dog. I'd rather go to a kill shelter and save a life. I didn't bother looking at the other mammal prices to compare other pet-stores.

Typically, it is preferable and really important to support your local animal shelter or dog pound…read more However, since a pet store was right next to a restaurant we had just had our lunch at, we decided to stop in. The store was well stocked with all kinds of remarkable pet supplies from floor to ceiling but the awesome, adorable puppies in particular caught our eye. One group of dogs were very active while the others were sound asleep. Unfortunately, the prices were astonishing and far exceeded our budget. As you can see from the picture, there was one puppy in particular that looked really disappointed as we left without him.

I luckily stumbled upon this awesome shop while my newly adopted puppy was at the groomers. I met…read moreDeb and she was not only friendly, a wealth of information, and totally unique, but also a pleasure to get acquainted with! My experience was genuine and I felt really customer service and care from her through each section of the store; much better than at the big stores like Petco or pet smart. I stocked up on toys, healthy chews and snacks for my furbabies. I truly recommend stopping here for a personalized touch and someone who really cares about your pets as much as you do. I'll be back and only there moving forward!

From the owner: Pet Play House has the largest selection of raw diets in Plantsville, CT with a strong emphasis on…read moreholistic natural care. Homeopathic and herbal remedies. Strong expertise in both dogs and cats. Special emphasis on nutritional support. You will only find the best in customer service and pet care at Pet Play House. All of our pet experts are here to help you and your pets in every way we can. Types of Pets Pet Play House Carries Food and Supplies for: Dogs - Cats - Fish - Birds - Reptiles - Small Pets Pet Services We Offer: Pet Store -Adoptions -Local Delivery -Nutritional Counseling Service Areas: Plantsville, CT

ive always loved stopping in at lockstock. horse & chicken supply's!! friendly girls up front…read more fresh hay always!!

I HAD been a customer for years. Recently, I was contacted by the store about their staff making a…read moreclerical error on an order charged on my debit card two weeks prior. They were looking to recoup the deficit as the employee undercharged me. The owner basically accused me of trying to get something for free even though I agreed to pay for the EMPLOYEES MISTAKE . If I had been a cash paying customer, they would have had no recourse. Very disappointing that I was treated so rudely. They make supporting local businesses difficult.