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    Choice Appliance

    2.1 (9 reviews)
    ModerateAppliances
    Closed 10:00 am - 2:00 pm

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    Brand Source TV and Appliance

    Brand Source TV and Appliance

    (8 reviews)

    $$

    I am having a lot of trouble with the service department in handling issues ( not cleaning dishes,…read moresoap dispenser not opening, and water leaking on to the floor during a cycle) with the dishwasher ( under warranty still )I purchased two years ago. They sent out a technician last Tuesday 7-2-24 who according to my ring camera and my son was only there 10-15 minutes to assess the dishwasher. He made two recommendations( purge hot water and raise the drain hose) which I have corrected, but I still have the dirty dishes problems. I can't seem to get anyone to follow through and solve this problem other than suggest they can send out another technician and I would owe another 95$. Not GOOD AT ALL

    I called to find out a price of a refrigerator. The person I spoke with told me he could not give…read morethat information over the phone. I gave him some of the prices that had been quoted to me and he finally did give me a price. He also quoted me the sales tax and the delivery charge. The next day my husband went to the store to look at the refrigerator which was actually higher in cost then at Best Buy, Home Depot and Lowe's. They were not willing to meet the price of the competitor which was okay but also quoted the sales tax would be for their area (higher then ours) and the quoted delivery charge was $10.00 more then the phone quote I got the previous day. BTW-Home Depot, Lowe's and Best Buy do not charge a delivery charge. Sorry, I will not buy at a store that changes their quoted prices within a day. There are other options.

    Appliance Factory - Drum Hole 1

    Appliance Factory

    (50 reviews)

    $$

    Our experience at Appliance Factory was efficient and highly satisfactory. My parents were visiting…read moreand wanted to give us a housewarming gift in the form of a new dishwasher and microwave. After some online research, Appliance Factory looked really promising. We were greeted at the door by a salesperson named Cory, who walked us through the store and gave us the highlights of each dishwasher based on our needs. Unfortunately, the brand of dishwasher we wanted was significantly back-ordered due to nationwide supply chain issues (not Appliance Factory's fault); however, Cory helped us find the next best thing and the decision was super easy. We're really satisfied with our fancy new dishwasher and our dishes are so clean! My only complaint is the communication. The microwave we ordered was on backorder, and I was told it would be about two weeks before it came in. I called recently and was told it wouldn't be in until end of December. The supply chain is out of their control, but I would appreciate updates when my order gets pushed back. Additionally, I was given a delivery date for our dishwasher and was told I would get a call from the delivery person to set up a specific time. No call came, so I stayed home waiting for him to show up whenever (Disclaimer: the delivery service is contracted out and they are not Appliance Factory employees). He did show up on the right day and did a great job installing.

    Finally, finally a couple of things have been done to, from Appliance Factory's point of view,…read morecorrect the problem. But when you buy a brand new washer and dryer and one will not start immediately upon delivery, that's problematic. This mother wanted for her child to have a perfect washer and dryer. Otherwise I could have saved a fortune by going on FB marketplace. But instead I purchased "brand new" at Appliance Factory and got something that did not work AT ALL. Ya, somebody came to fix it the next week but that's not what I had in mind. How long before it breaks again, or the brand-new dryer goes? So they did throw in a warranty, which at least if we have junky appliances that will come in handy. Also a small amount was returned to us but for Heavens sake, what I wanted was appliances in perfect, brand-new condition. I do appreciate that AF did something but it took ALOT to get these concessions mentioned above. They promised the refund and the warranty and I can't tell you how many times we had to call and continue to beg for it. Bottom line- a person buys brand new for a reason. It did not come to fruition in this scenario and I would never advise shopping here unless you have an aggravation meter that goes for a long way.

    Choice Appliance - appliances - Updated May 2026

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