I am so happy that Victor came to my house and got my refrigerator up and going. He leveled my…read morefridge which the delivery guys could not due. He showed me the switch for the ice maker. It was hidden behind the ice cube door, in a weird spot. I was fit to be tied until Victor. He's a great selection for service. He's honest, nice and cares about his client. If I have any more appliance problems I will definitely call for Victoria. Thank you, Cris Wilkinson

We had an easy and efficient process getting a new washer. Bruce and Brandon were incredibly…read morehelpful and polite during the delivery! Thank you so much!

We have bought a Washing Machine and Dryer, Microwave, and Dishwasher over the last 9 years. All…read moreSamsung products. Several other top name brands, along with lesser-known brands, and a lot of options to pick from. Absofrekintootly fantastic experience each time. Great service each time. Helped with financing. Great prices. I even bought a part for a different product from the onsite repair department. He was very helpful finding the part for a good price. We are going to buy a Refrigerator this Black Friday from them. 11/20/2025

Recently purchased a washer and dryer combo here. The dryer looked like it was dropped off of a…read moretruck onto its side. It did not work. I've tried to get ahold of someone for 4 days with out any response back. Stay away from this place.

If only I could give zero stars…read more... The service technician, Nick, has been to my house three times to fix my ice maker. Not only is it not fixed, but he never contacts me, like he says he will, to set up a follow-up appointment. After contacting the company by email and phone, they've dropped me and will not be providing follow-up service. Wow.

Al the owner is a total jerk. He advertised a fridge on Craigslist that said "like new" and only…read moreshowed photos of the inside and front. He did not show the sides. The fridge was delivered without any padding or protection and so the side that was lying on the truck bed was completely scratched and dented and covered with dirt and dead flies. I told him he did not have full disclosure in the ad if the dents had been there beforehand. When I complained he told me I shouldn't have signed for it if I didn't like it and offered no refund or compensation. STAY AWAY!

I am having a lot of trouble with the service department in handling issues ( not cleaning dishes,…read moresoap dispenser not opening, and water leaking on to the floor during a cycle) with the dishwasher ( under warranty still )I purchased two years ago. They sent out a technician last Tuesday 7-2-24 who according to my ring camera and my son was only there 10-15 minutes to assess the dishwasher. He made two recommendations( purge hot water and raise the drain hose) which I have corrected, but I still have the dirty dishes problems. I can't seem to get anyone to follow through and solve this problem other than suggest they can send out another technician and I would owe another 95$. Not GOOD AT ALL

I called to find out a price of a refrigerator. The person I spoke with told me he could not give…read morethat information over the phone. I gave him some of the prices that had been quoted to me and he finally did give me a price. He also quoted me the sales tax and the delivery charge. The next day my husband went to the store to look at the refrigerator which was actually higher in cost then at Best Buy, Home Depot and Lowe's. They were not willing to meet the price of the competitor which was okay but also quoted the sales tax would be for their area (higher then ours) and the quoted delivery charge was $10.00 more then the phone quote I got the previous day. BTW-Home Depot, Lowe's and Best Buy do not charge a delivery charge. Sorry, I will not buy at a store that changes their quoted prices within a day. There are other options.

Was there just looking around and Tati was extremely helpful and personable. It's hard to find good…read morehelp these days and she's a step above the normal human interaction.

Best Buy has one of the worst apps for any account management I've ever seen. They make it…read moreincredibly hard to pay bills and do anything through your account portal. It's unfortunate there isn't a lot of other electronic stores around. If there was I wouldn't go to Best Buy ever again.

This is the second time we have purchased an appliance from Mountain High Appliance. With…read moreoutstanding sales and delivery service, I'm looking forward to purchasing my next new induction stove from them. The sales staff, Scott outdid himself in assisting us in purchasing our new frig. The delivery staff was outstanding in removing and delivering our new frig. The sales center can be a little tricky to find but if you use Google Maps, it will lead you right to the front door. So, if you are looking to purchase an appliance, this is the right company.

Checked out their Black Friday deals, and actually found the exact appliances for a few hundred…read moredollars less at Lowe's. Staff was very welcoming and friendly. Gave us time to shop without hovering like a lot of business do. They have a large selection, just wish their deals were better than the big box stores.

Seamless. Bruce came in the morning to inspect the furnace. He noticed a couple of problems and…read morealso showed us a big issue with the water heater. He gave us a reasonable quote and Luis & Luis (father & son!) installed a new water heater and did other repairs before 4 pm. Problems solved by very pleasant and respectful professionals. Awesome! Thanks, all!

I had this company come out to my home to work on a whole house fan that stopped working. The…read morefirst tech was totally confused so a more senior tech came out ($$$). I supplied original documents to make the troubleshooting easier. They finally performed a basic test to prove the motor was ok and the remote had failed (I already knew that). End result was a $300 bill with nothing to show for it! I asked them to give a quote to eliminate the remote. Another $880!?!? No friggin way. Never use them again!

Home depot in greeley colorado staff dont have a clue about wood flooring. I was given the run…read morearound. Went to customer service to see if they had a professional who knew about wood flooring. A thin tall guy who didnt know anything was called. I gave up and left. Bad service, no clue what a customer wants. Dorothy

Thank you for your service and expertise. We purchased a new dryer from Lynette, who took…read moreextraordinary time answering questions. I am currently drying my first load of laundry in the new dryer. Lynette, thank you for all of your help. Juan and his coworker arrived exactly when they said they would, were very professional and quick. Thank you both for making the delivery experience so positive. I did attempt to utilize the Home Depot Survey site...to express our gratitude for all the Home Depot employees who created a positive experience. The survey site is the only experience with Home Depot that is less than user friendly. To all the humans, Thank you.

Our experience at Appliance Factory was efficient and highly satisfactory. My parents were visiting…read moreand wanted to give us a housewarming gift in the form of a new dishwasher and microwave. After some online research, Appliance Factory looked really promising. We were greeted at the door by a salesperson named Cory, who walked us through the store and gave us the highlights of each dishwasher based on our needs. Unfortunately, the brand of dishwasher we wanted was significantly back-ordered due to nationwide supply chain issues (not Appliance Factory's fault); however, Cory helped us find the next best thing and the decision was super easy. We're really satisfied with our fancy new dishwasher and our dishes are so clean! My only complaint is the communication. The microwave we ordered was on backorder, and I was told it would be about two weeks before it came in. I called recently and was told it wouldn't be in until end of December. The supply chain is out of their control, but I would appreciate updates when my order gets pushed back. Additionally, I was given a delivery date for our dishwasher and was told I would get a call from the delivery person to set up a specific time. No call came, so I stayed home waiting for him to show up whenever (Disclaimer: the delivery service is contracted out and they are not Appliance Factory employees). He did show up on the right day and did a great job installing.

Finally, finally a couple of things have been done to, from Appliance Factory's point of view,…read morecorrect the problem. But when you buy a brand new washer and dryer and one will not start immediately upon delivery, that's problematic. This mother wanted for her child to have a perfect washer and dryer. Otherwise I could have saved a fortune by going on FB marketplace. But instead I purchased "brand new" at Appliance Factory and got something that did not work AT ALL. Ya, somebody came to fix it the next week but that's not what I had in mind. How long before it breaks again, or the brand-new dryer goes? So they did throw in a warranty, which at least if we have junky appliances that will come in handy. Also a small amount was returned to us but for Heavens sake, what I wanted was appliances in perfect, brand-new condition. I do appreciate that AF did something but it took ALOT to get these concessions mentioned above. They promised the refund and the warranty and I can't tell you how many times we had to call and continue to beg for it. Bottom line- a person buys brand new for a reason. It did not come to fruition in this scenario and I would never advise shopping here unless you have an aggravation meter that goes for a long way.

I could spend an insane amount of money here! The greenhouse is huge and you can find nearly every…read moreflower, tree, bush, vegetable, garden ornament, etc. known to man here. They also sell amended top soil and mulch by the cubic yard at a good price. I got two cubic yards of soil for my garden and it was $23/yd. Not a bad deal considering the bagged topsoil at Lowes or Home Depot is about $4 per cubic foot. The staff here is also super helpful and they will often come around to see if you need help with anything. One of the ladies recommended a really good Howard Johnson tomato plant food that works very well. I was really surprised to see how many people they have working there! If you need help, it is very easy to find an employee close by. I will definitely be shopping here again next year.

Great service and products. Happy to support this hometown business. Owner is great to work with…read moreand responds to calls.