Avoid at all costs - if you get a working machine great, if you don't you're out of luck and money…read morewith this company. Long story short - they delivered 2 "brand new" washers with huge holes in the drum and are taking no responsibility and we have yet to receive a refund or confirmation of a refund and it's been almost 3 weeks since our order. We bought a brand new Whirlpool washer/dryer set on 4/26/25. All seemed well and John Hartley the salesman seemed helpful and kind. We ended up buying brand new (instead of scratch and dent) to avoid any possible issues down the road. Delivery was 4/29/25 and within 20 minutes of the washer being installed and running the test cycle, water was leaking all over the floor. The delivery people refused to come back and check their own installation. We called the store and was told that we needed to call Whirlpool to get a technician out to look at the machine. The technician arrived on Thursday (5/1/25) and the moment he took the cover off the machine he noticed a huge hole right in the drum which was the source of the leak. He actually told us that this was caused by either the delivery team dropping the unit or someone mishandling and dropping it at the Appliance Factory warehouse or somewhere along the line from the manufacturer. We called Appliance Factory back and asked them to send out a new machine - we were extremely patient with them but frustrated since this was brand new, but mistakes happen right? They delivered another brand new machine on 5/8/25 and I personally went out to meet the drivers and had them open the cover on the driveway and it revealed another even bigger hole in the drum. I rejected the delivery and they took the machine away and since we still had the old broken machine in our basement I demanded that they take that one as well since what were we going to do with a broken washer? We decided we no longer wanted the dryer either since it was clear to us they are selling defective machinery and have no integrity behind the products they are selling. We have talked with management (Doug) and John 5+ times since this entire situation and they do not stand behind the products they are selling and are quick to throw the manufacturer under the bus. If you encounter an issue with anything you buy from them, they have no repair team or refund process that doesn't involve them getting a credit from the manufacturer before releasing your money back to you. They will continue to hold your money hostage and claim that everything is "above their paygrade" and "out of their control". They also told us that they found 14 units with holes in the drum that were supposedly "new" so who knows what they are actually selling to you. Doug (the manager of this store who avoids getting on the phone and prefers his salespeople be the buffer between him and customers unless you call the president's hotline) has no integrity, compassion, or thought behind his actions. I have attached pictures of the drum holes as evidence. Save yourself the trouble and buy from a big box store that is easier to work with and doesn't hold your money hostage.

We came in with our family of five ready to buy a dishwasher that day. We spent 30 minutes without…read moreanybody offering to help us and had people come behind us get helped before us. We went across the street to Home Depot right away and bought our dishwasher the same day.

I am so delighted with high end new appliances purchased and installed through sales rep Steve…read moreGrandbois at Specialty Appliance in Fort Collins. I researched to the nth degree for years before custom building our new home. Decided on Wolf for our double griddle cooktop, Vent-a-Hood, Sub Zero, and mostly Miele appliances due to the fact that Miele lets you plumb your combination steam oven (my favorite appliance by far), 30" wall oven, and then their superb coffee maker, while Wolf does not. Our 2 Miele dishwashers are the best in the industry. Steve is the perfect appliance design pro, methodically working with our custom cabinet maker to ensure rough installation was a snap with super smart pro installer Victor and crew, and it was. Don't know who these miserable reviewers are here... We had an outstanding purchase and install experience with Specialty Appliances. I just wanted to say so. Thanks guys!

Horrible scheduling. Dysfunctional system. They don't call you back. I had set aside a day for a…read moreinstall. Had to call to confirm since they didn't as they said the would. Was told l would get a call back that day and then they didnt. They don't seem to care about your time. Asked for a refund as again today told they can't help me with the scheduling Now l can't even get the refund and need to get a call back which they don't call you. Incompetent and stressful being a customer. So wouldn't use especially if you need an install as it just doesn't happen with them. Had used them before and took 3 times to get the dishwasher installed as first two times the dishwashers were damaged. Tried again with a microwave but after this will not use as wanting to also get a friddge and new washer/dryer. When being a customer is this stressful its just not worth repeat business.

The folks at GASS were both friendly and helpful, and they got me the C25 (75% Argon, 25% CO2, for…read moreMIG welding) I came for. Great! So, um, why only 3 stars? Glad you asked. The fill (exchange) of a 125 cubic foot cylinder cost $127. I thought that was kind of high, but we've had severe inflation since my last fill, so I didn't think too much about it. But just to mix things up, when I needed another refill I went to Wagner Welding Supply in Longmont. Got the same exact gas in the same exact amount, and it was $67. That's right - half price! I live in Loveland, but even if I called Fort Collins home, I'd go to Longmont for my next cylinder exchange.

What a friendly group of people. They were willing to work with me and my needs. Price point was…read morevery fair.

Nice selection of appliances with affordable and competitive prices. The display room is easy to…read more maneuver.

Terrible experience. The salesperson was a jerk, he was snooty, not friendly at all. It was like I…read morewas putting him out when I asked questions, even though I was the only person in the store. Sales person not interested in making a sale. Not helpful or forthcoming with information. High prices on older appliances. The freezer on one floor unit was not even working. I left and bought elsewhere the same afternoon. I will not go back to Affordable Appliances.

I tried ordering a part from big box stores and they did not know what they were doing. A close…read morefriend told me to call Don Laurey at Appliance Factory Parts. I did and he didn't disappoint. He was very knowledgeable and had the parts shipped to me at a reasonable price too. I will shop there again and I recommend them for parts and good prices! Item arrived when he said it would too. Thx!!

I'm writing this review because Don didn't sell me any parts to fix a water leak problem with my…read morefridge. Instead, he told me that I simply had a clogged drain and to go on Youtube to find a video on fixing it. I was able to fix the drain at no cost. His advice shows that he really knows his business and is more concerned with getting it done right than selling parts.

Purchased a home in Weld County with big picture windows and needed blinds for privacy as there…read morewere no window treatments. Called Budget for an estimate since my home has custom windows. Worked with Todd who used a laser guided measurement tool to get accurate sizing of the windows. Was able to give me pricing on multiple blind options: all faux wood, all cellulose, and combination faux wood/cellulose. Went with the combo bid as the price was competitive with other companies and was also given a new homeowner discount. After four weeks the blinds were delivered and installed by Andrew. Andrew worked quickly and efficiently, was professional, and showed me how to install and uninstall the blinds as I am also getting new windows. I will definitely use Budget again for my other blinds needs. Price was competitive and the experience was exactly what was stated at the outset.

Just moved into a brand new house and needed blinds. I yelped the top rated blind places in my…read morearea and came across budget blinds. Making an appointment was easy and availability was great! Joel came over and discussed some options with me and gave me a quote. I was supposed to get another quote, but was so comfortable with Joel that I called him 10 minutes after he left to place the order. He even drove back to drop off some temporary blinds. Making an appointment for installation was just as easy. Joe cam over to install my blinds. He was SO nice, accommodating, and professional. If I ever move out of this house and need blinds I will also come back to this budget blinds.

Josiah was filling in for the Longmont Sherwin Williams and I want to leave a note about him. I…read moredon't know which Loveland location is his home store but he was very helpful and friendly. He knows the products and the sale items. I just wanted to say that I was impressed with his professionalism and great manners. Really nice guy and great representative for your company.

The clerk with the surfer hair do should not be working with the public. Rudely told us "no one in…read morestore" then slammed the doors shut. Home Depot here we come. Won't be coming back when you "re-open". Btw, said clerk was waiting on a customer outside the store with no ppe.

This place always does an amazing job. They are quick, reliable and honest. Love my thirty year old…read moreKirby. This place keeps it running beautifully.

Took my Kiry in for service on 1/15/2022 to the Kirby on S College ave. in Fort Collins ,CO. A…read moremachine I had bought brand new that got light service around the home. I just started to really use it again and the power switch has failed. I also discovered after looking closer, this is NOT my machine. I have the original warranty card with the serial number, it does not match! Time to call the police and the layers? First, I will be paying them a visit.