Maggie destroyed my Babylock 10 thread embroidery machine because she was too cheap to train her repair person. He was not experienced on 10 needle embroidery machines because he did not know how to calibrate the machine on different hoops. I called BabyLock and they referred me to another dealer who told me what happened. The machine has never been the same. She would only text not respond to calls like a 12 year old. She tried to get my husband to buy another $20,000 machine after they broke mine!!! I have never experienced such incompetence in my life. DO NOT buy a machine from her. I wish I could destroy something of hers that costs $20,000.!
She's very unprofessional. I would not have put a 1 star on the review but they would not except less I'd say a negative 10 is sufficient! read more