We recently went to do our usual visit and I've to say we were in receipt of great service, except services are beginning to fail, all over again. I thought it was the end of bad reviews for this place. We order the same thing, few times per week, this is pricey order for us, as well. This most recent order, came home with incorrect order and it came with lettuce, no queso and we pay extra for queso. It is truly sad. My husband loves to eat here, my daughter came home to visit over Mother's Day weekend and we ordered Chipotle. We never eat at the restaurant, we always order online and come to pickup to bring home. Chipotle is a delicacy for us, we spend a good amount of our money budgeted for week to get so-so food. We are at least in receipt of enough food. In the past, we'd be missing entree(s) and one or some of us, would end up not eating. I would suggest visiting a different Chipotle. We only go there, because I'm disabled and it's closest to home. I am in receipt of medical treatments at home, anything close to home is bonus. As far, as quality, service, etc., I want to say good things, unfortunately I cannot. read more

I frequent this location, and unfortunately I'm no longer surprised by how dirty it often is. The floors rarely seem swept, food that falls off other orders is still pushed through the line, and the overall operation feels disorganized. It often seems like a group of undertrained teens are left trying to run the business without enough support or supervision. This location really needs stronger management, better training, and a renewed focus on cleanliness and food handling standards. I'd love to see someone step in and bring this store back to a reasonable standard because it has a lot more potential than what customers are currently experiencing. read more

Dirtiest Chipotle we've ever been inside of. We struggled to find a table that was clean, trash overflowing, bathroom was worse. It wasn't busy, just a bunch of teens working that did not seem to clean any portion of the restaurant. Food, used napkins, and more was all over the floor. Ride service too. The girl making our food didn't say hi or anything. Just stared at us blankly until we started our order. read more

Frozen!! What is up with frozen salsa and frozen lettuce at this location? Really knocks down the quality of the food. Bad location

Shoutout to the 3pm crew on 6/13 for the BOGO entrees! I learned from social media that if we showed our tattoos- real or fake- on Friday the 13th, that we could score 2 burrito bowls for the price of 1. My 7-year-old flashed his flexed bicep and applied tat and had agreed to steak as his meat of choice. Turns out this is a week that he only likes chicken, and with tears in his eyes, he refused to eat. When I explained the situation to the employees in the line, they agreed to bring me a side of chicken that we could add, which was on the final stages of preparation. Served hot, fresh chicken to our table along with 2 foil-wrapped tortillas and lunch was served. Really went above and beyond on a day where they were already swamped with the promo, and it did not go unnoticed. Thank you, Coalton Chipotle! read more

We stopped in on a Thursday evening and they were a little slow but friendly. We watched the staff fill the burrito bowls generously. Everyone's bowl in front of us were packed to the top. I was a little excited because Chipotle's portions are always so disappointing. We had great portion bowls and they were enjoyable. My only complaint was the sour cream was for some reason ICE cold. But I can't say anything bad about my one experience at this Chipotle. I honestly expected the worst from the rating, but it wasn't bad at all. read more

Chipotle Mexican Grill - Fast Food Near Me - Superior, Colorado

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The guac on the bowls we ordered is brown and disgusting. The bowls are half full. This is the worst chipotle I have ever got. Nasty read more

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First time here. Restaurant is clean and seems recently remodeled. Fresh interior with outside seating and a drive though. The person served me well and efficiently. The quantity of food was great. I ordered two taco and there was plenty of ingredients. No skimping observed today. Guacamole was fresh and tasty as always. I looked at all the other food portions other people received and they seemed generous. I noticed all of the negative 1-star reviews are from Yelpers with suspicious profiles. No photos. No friends. Low or one review. These are not reviews that can be trusted. I'd say this seems fine. Lots of take out orders. Didn't observe any food delivery orders. Manager was training new hires and no shortage of customers. read more

What in the chipotle is this? There were 5 people back there but only 1 working the line. Another guy seemed to think that dinner rush hour was the appropriate time to clean. He cleaned close to the food with the dirtiest towel I've ever seen. He then proceeded to throw food bits back in those containers... the atmosphere is grey, the food looked very unappetizing, and service horrendous. If this is the future of our workforce we are totally screwed. Where is the manager?!? read more

The dining room is clean and the portions are fine. I've eaten here three times in the last couple months and have been happy with the food. The meats our little on the overcook side, but overall good. There's always Tabasco when you need it, and the location is convenient to Flat Irons Crossing mall. read more

Ordered a veggie bowl for pickup at the window. Got home to this message on the top of the bowl (pictured) - no one bothered to say anything while I was there. This is the same as ordering a chicken bowl and not getting chicken. Even worse it was for my sick daughter who had not eaten anything all day. read more

Chipotle Mexican Grill - Fast Food Near Me - Superior, Colorado

I was more of a fan of Chipotle in the past. Now, not so much. I am pretty sure that the portions have gotten smaller than before. If you're really hungry, this will satisfy you. The flavors all seem to mesh together. The servings don't look appetizing to me anymore. it's ok for when you're in a hurry and starving. read more

Chipotle dont do that!!! Sent my daughter to get two bowls... Got home and the portions were pathetically small. Dont take advantage of a young customer. You have now lost a young customer. (NOT THat you care or it materially affects your stock price) but will not visit this location again... read more

This chipotle *used* to be alright. People left and things went down the drain. Poor customer service, which to a certain extent can only be put on the management and their lack of skill development. Portion sizes are terrible, frequent missing ingredients. I put up with it quietly until today... I ordered a bowl with a side tortilla and got a bowl, with missing ingredients, and 75% of a tortilla! The tears present should not have made any staff member go "ok let me wrap this up for a customer". Unacceptable. Also, their help line is completely useless as well. I had to try multiple times to reach out about today's issue and still had no luck. Just a stupid automated system that has no answers or willingness to push you through to a real person. read more

Chipotle Mexican Grill - Fast Food Near Me - Superior, Colorado

Don't usually review fast food places but honestly not sure how someone can forget one out of three things. I ordered chips and paid for them and the girl just didn't give them to me. Good job girl, I'll go to the further location when I want chipotle now bc people here can't give you the chips you buy. Get a brain and give people what you charge them for. Judging by all the other reviews... yeah, don't go to this one. Not sure how you can make a Chipotle trash, but great job accomplishing that. read more

This chipotle used to be good. Now they don't even fill your bowl full. Paid $15 for this and it's supposed to be double chicken. This is the 3rd time this has happened so I guess this is the norm now. This is so unacceptable. I get my order through the drive up so I never know what my bowl is going to look like till I am home. What a joke! Definitely not worth the money. read more

Chipotle Mexican Grill - High protein bowl - Fast Food Near Me - Superior, Colorado

I get home after buying expensive chips and they are STALE! They're not even edible they're so stale. The verde salsa wasn't green so I asked what salsa is this and the female stared at me blankly. I finally live near chipotle again and I was so excited but I think I will be going to Qdoba instead where you get free guacamole and queso plus chips that aren't stale ! read more

This is by and large quite possibly the worst chipotle in Colorado. This locations portion sizes are absolutely pathetic and far smaller than even the most skimpy of chipotle chains. Go to the Qdoba down the road or one of the many other great restaurants in the area and skip this one. You will regret stopping here. And this is coming from a huge Chipotle fan. read more

This is the worst Chipotle I've ever been too. The staff was rude, rushed us through without our order being ready, and seemed bothered that we were even here. The bathrooms, floors, and tables were filthy. I hope we don't get ill. read more

I just got home from picking up an online order at this Coalton Road in Superior location. Silly me had never gone through the drive-thru at any Chipotles. When I got to the window, I asked the very nice young man if I could add a fountain Sprite. He kind of hesitated and said he'd need to go ask his manager. He came right back, filled up a cup and handed it to me. I tried to pay for it and he said no, you don't have to pay. Then I realized it wasn't a real drive-thru so I asked him if I wasn't supposed to do that and he shyly said no but with a smile on his face. Then he wished me a great evening and told me to enjoy the weekend. Awesome manners, pleasant, and friendly. I've lived in the neighborhood for 15 years and unfortunately, I've seen businesses open and close) - Jack-In-The-Box, Burger King (in a matter of months) at that exact location. When Burger King opened there, I truly felt sorry for the franchise owner because I didn't know people even ate that and I sadly knew it was not going to succeed. But this is a review for this Chipotle franchise. I truly hope it succeeds. This neighborhood is limited in options of where to eat. If you're in the area, consider eating here. The food is fresh and delish. We can help support this business owner in a time when so many places are closing shop. read more

They don't have enough staff so you wait in line for 20+ mins. I feel really bad for the employees they're doing the best they can. I missed my entire lunch due to sitting in line. If they don't have enough people close the location ‍ read more

Chipotle's burrito bowl this evening was a complete flop. The food came home with 20 minutes of placing the online order, and this bowl was completely cold. Ice cold. Like it had been placed in a refrigerator. I don't understand how that can happen. I had chicken, lettuce, fajita veggies, rice/beans, cheese and tomato salsa. Never going back to this establishment again - unfortunately since it's rather new and close to our house. read more

Chipotle Mexican Grill - Chicken Burrito Bowl - Fast Food Near Me - Superior, Colorado

I order Chipotlane here all the time during lunch. It's usually done when I arrive a couple of minutes early. They gave me the wrong bag one time, but with 20+ visits that is the only issue I've had. I'm shocked the reviews here are so awful and am definitely rooting for my Chipotle. read more

Food quality is Bk at best. This location used to be a Burger King and well the standards still haunt this place. Only have myself to blame for the second chance I gave them. read more

Love chipotle. But this chipotle has been awful. It's a shame because it's the closest to where we live. I have been patient in giving it multiple chances but it continues to disappoint. Chips are always stale. Guac is hardly fresh. Portions are well under what they should be. I will drive the extra 5 miles to the one off 88th and wads. Great customer service. But portions and quality not the best. read more

The service and food is great, love this place! The staff are always trying to make their customers feel welcome and the manager is really nice. read more

I usually love chipotle, but as doordash we this place sucks balls. The wait is usually 30 minutes after I am told to arrive, so I always have to wait the extra time. I would rather take a bath with a toaster then go back here. read more

The food here is very good. Servers are very kind and considerate. And the ambiance here is as good as it can be, at any of the chain restaurants. read more

Poorly run store. They dont bother making salad dressing - like ever. It is too much work. It has happened countless times. When I have done online ordering, the portions are small when you're not standing there watching them make the food. Too many disappointing visits...and it all could be avoided if they cared more. read more

its sucks because i was so excited when i seen a chipotle opening up by my house, simply to find out that every time i go there i purchase double meat and the portions are very undersized compared to any other location ive been to also this was the second time i have found hair in my food here! I will definitely drive to the next chipotle before coming back! If i could id give 0 stars read more

Chipotle Mexican Grill - Hair in my fiancé's bowl! Last time it was in my bowl!! Two times back to back!!! - Fast Food Near Me - Superior, Colorado

Chicken was super salty - burrito maestro had their mask under their chin - bathroom was dirty - all of it just seemed sketchy

You specialize in burritos etc. but you can't roll a burrito. The times I've ordered from here including today, my burrito wasn't wrapped and completely fell apart. I'm sorry to say, but get it together, literally, or your store is not going to survive. read more

I HATE this Chipotle location. They are always late in mobile orders, and they never so much as apologize. Now, they completely messed up my order, and I drove all the way home to bite into a burrito with the wrong stuff in it. I tried to eat it just to avoid driving back, but couldn't. I drove back up, explained what happened, and again, not so much as an apology for the inconvenience. I'm done. read more

We used the app to be "efficient," for restaurant pick-up. My hubby arrived at 6:30, the time they said the food would be ready. He watched drive thru orders and orders placed in the restaurant get made, but pick-ups were taking forever. Finally, after waiting 20 minutes, he got into the regular line, to ask if they could please make our pending pick-up order. He was told they'd "just started it in back." It was finished at 6:55, 25 minutes later than it was supposed to be done. Ironically, we chose to order and pay via the app, pick-up, and eat at home because we're bring careful during Covid, but my husband spent 25 minutes indoors, in relatively close contact with several other people also waiting for their pick-up orders, because this location can't seem to figure out how to make orders in the order they're received, regardless of how (app, drive thru, in person) the order was placed. Pick-up orders seem to have the lowest priority. We love Chipotle, and were thrilled when one opened so close by. I hope they can fix this issue. For now, we'll be going to the McCaslin location instead. Even though it's further away, they've always had our food ready when they said it would be ready. read more