Just wanted to say thank you to the, I believe manager with the mustache, and rest of the staff for their excellent customer service. I wish I got their names! There was a technical issue on the app, where I thought I had placed my office order, but it did not go through. They were so nice and took care of it so quickly. Saved the office lunch! Thanks Somers Point Chipotle. read more

Food was cold and inedible. The kid at the drive-thru window was rude and incompetent telling us that it's "not our problem" we didn't order from that location. This was all after waiting some 30 minutes driving circles. I showed him the screenshot of the order from my phone but he wanted to hold my phone which I wouldn't allow. Turns out the food was just sitting on the shelf for 30 minutes. We asked for it to be remade and it was refused. We asked to cancel the order and they refused. Brought it home and ate what we could. We asked to speak to a manager, however, he "wasn't there". We usually love our experiences at Chipotle, however, this was one of the worst experiences, not at just Chipotle, but ever. We will not be back to Somers Point and may take a break from Chipotle altogether. read more

The ice machine RARELY works here which is annoying. They never tell you it doesn't work BEFORE you buy your drink. Very annoying.

have had Cold food from this location numerous times. there's never a line therefore I'm not sure what the issue use. Often receive incredibly small scoops of rice, extremely large chunks of chicken, a ton of fatty chicken pieces that are inedible, and chicken that is cold. this is single handily the worst chipotle location I have ever been to I have never had issues at any other location. I'll be trying to contact the regional director of the location to make them aware. read more

I just had the worst experience at Chipotle. I paid for a full bowl and got what felt like 5 bites of food -- barely any rice, barely any meat, and they acted like giving an actual portion would hurt them personally. And to make it even worse, I found a HAIR in my food. Like seriously?? That's beyond disgusting. If I'm paying full price, I expect a full meal -- not scraps and definitely not someone's hair mixed in. Do better. read more

I had a very disappointing experience at Chipotle. The service was poor, and the staff seemed uninterested in helping customers. What frustrated me the most was the portion size. I paid extra for additional meat, yet I received less than what is usually given in a regular serving. It's unacceptable to charge customers more while giving them less. For the prices Chipotle charges, I expect consistent portions and better customer service. I won't be returning unless these issues are addressed. read more

Got very small proportion sizes and they were out of a lot of items. There was one good employee who actually cared. I asked for double chicken and they gave me less than single chicken. The Blasphemy. read more

Never have anything prepared small portions. There is only one employee who is actually nice and cares about giving good service and good portions. If you do not get him, you will most likely be getting scammed. read more

This location is an utter disaster to the point that I went out of my way to download yelp to write this review. Corporate needs to 100% step in here. I've been to so many chipotle locations over my life and this is by far these worst I've ever experience. I keep giving this place a chance and my experience somehow ends up being worse and worse. Not sure if the staff is under trained or totally incompetent. They look at you like you have 5 heads when you ask for a larger portion size and have no urgency. You would think we are in the middle of a world war or famine the way these workers portion out "rations" of rice, chicken, etc. Food quality is never good either. There's never anyone in there and yet it takes forever to move down the line. There is also no ice and/or napkins utensils etc at the end after completing your order. It's honestly such a shame because the location of this restaurant has the potential of being a gold mine with its close proximity to shore towns. Never going here again. Honestly has tarnished the taste of chipotle bowls for me for awhile. I usually get chipotle every other week, but won't be getting food from here any time soon. This location is in dire need for new training and employees. Consider this 1 start review a 0. read more

Has something changed? I don't remember it's being this bad. The place was filthy. They didn't have most food items available. The things they did have were cold. There was plenty of people working, so I am not sure why any of this was an issue. I am not going back until it improves. read more

Pretty frustrating to see my "fastest pickup option" listed as 25 minutes (1:30), only to arrive and still end up waiting well past that time while multiple employees stood around on their phones. I completely understand that restaurants like this can get busy, and I'm not expecting food to be ready instantly. However, when I first walked in there was only one customer being helped, while four other team members were either idle or watching videos at the counter. My order was placed around 1:08 with an estimated pickup of 1:30. By 1:29, my order hadn't even been marked as "preparing," and I didn't actually receive my food until 1:41. In that time, several walk-in customers placed their orders, ate, and left before mine was ready. This experience makes it feel like mobile orders are completely deprioritized, which defeats the purpose of ordering ahead, especially for those on a limited break from work. It would go a long way if mobile orders were prioritized during slower moments so customers aren't left waiting unnecessarily. read more

I give a -NEGATIVE 1 STAR! They replaced spoiled, rotten, stinky, slimy cilantro with another spoiled rotten, stinky, slimy cilantro!!!! The rice tasted bad too. I guess they used the same rotten spoiled cilantro in the rice. Nasty! It looks worse in person. The photo isn't picking up all of the black slimy rotted cilantro. How do they serve this to people? Twice!! And the manager seems to care less. Won't be back! The young lady didn't fill the wells of the sides, up to the top. I had about 6 bites of rice. And there was barely any meat in the quesadilla. Not worth the money. Not worth the money. And hands down none of it tasted any good. Beans have an odd taste to them. Maybe they are flavored beans? The queso tastes gritty & has a flour like taste to it. Not cheesy. Also not good. The guacamole was decent. The mild salsa didn't have much flavor to it. The music is a bit too loud. I couldn't hear the counter person taking my order. Also can't have a conversation over the meal without yelling to hear each other. It went from Mexican music to some type of rave music. And now it's elevator music. read more

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yummies in my tummies mmm yes chipotle chicky and steak and yummmmm ahhh delishy in my bishy (belly) good service nice friendly ladies read more

Let me start off by saying I love this location. The employees are friendly, and the food is always hitting. I could not fathom going to another Chipotle location. The tables are clean and there's good music playing. If it was a little cheaper I would be there every day. read more

Nice employees, good service, clean building. But like every coldpoltle the food is cold or luke warm.

staff was unprofessional, had an attitude, threw my food in the bag. I'm on vacation and I get better portions and experience at home I definitely give this a one star. read more

Understaffed, dry, stale, tasteless food. Parts of the order missing. Beef that was so cold, dry & tough you couldn't chew it along with stale chips, stale taco shells & a teaspoon of vinaigrette for a salad that was pretty much 98% oil. Returned ALL food for a full refund. Good luck and I really hope you can turn things around. read more

Every time we order for pickup, our order has been wrong. Today there was barely any meat on my bowl and it was dried up and nasty. I keep trying to order from here thinking it'll be better next time but it is disappointing every single time. read more

Let me spare you the time and expense of this particular Chipotle. My 2nd time there. Salad came on spinach because they are out of lettuce. How is a Mexican place out of lettuce? Run across the street to shoprite and grab a few heads. Guacamole is old and discolored. No vegatables were put on the salad either. 10.00 plus tax for nothing. I'll go to wawa and get a much fresher salad from 7 bucks. read more

Chipotle Mexican Grill - This is a 10.00 salad. No thank you. - Fast Food Near Me - Somers Point, New Jersey

I always heard about chipotle & food poisoning. Last night it was confirmed for our family. Wondering about the rest of the people who were there. read more

The staff here works really hard. Always get great sized portions. Never have to wait. The food is always fresh and good. Definitely the best chipotle in the area. read more

Service is always great however food has been on decline at each of my recent visits. Today the rice was crunchy/hard like it had been sitting a while. Guac was brown, no green in sight. Sodas 3/4 filled. Chips were so salty that were not edible. Chicken was fatty/chewy. Just gross. read more

Love this Chipotle! I have eaten at many Chipotle restaurants in Pennsylvania and New Jersey and this one is my favorite. Always a wonderful friendly atmosphere. The food is excellent. I love the chicken salad bowls I get. Always fresh and the hot food is hot. The crew members are friendly and most hospitable. The managers are always available if someone has any questions. I saw a manager run outside when a customer left her pocketbook at her table. He caught her as she was about to drive away. That is quality service inside and out! read more

Very poor service three out of three visits! We keep trying but this is the last time. Always overwhelmed, orders always wrong and served messy in bags. read more

So tired of getting COLD FOOD - how do you serve a burrito that is ICE COLD - I am eating it in e parking lot and the food is ICE COLD Never coming back this is the third time 2nd time I told them before ordering so it was like qarm read more

Why do we get the worse franchise owners in our area. Went here last week. Was 1 pm with not many people in front of me. Skimpy portions. Every item was in containers were "shallow" meaning their jargon for not much left in the container and needed replenishing. The guacamole, yeah I know it extra lol, was all brown. Couple friends orders take out a few times and was brown too. Disgustingly inedible. Food was very bland and I'm not going back. Chido Burrito is way better!!! I know this relatively just opened but, this can't be up to corporate standards. Needs new management. read more

Ordered on the app. It was ready in 3 minutes! We live just down the street so it's the perfect quick take out option that doesn't feel like junk food. Everything was great. Everything was fresh! read more

Never had such dried up steak chunks, beans did not fall off the serving spoon. This place is the worst Chipotle I have visited.

We walked in, looked at everything they had to offer, turned around and walked out and went to the new Taco Bell across the street to eat, which was actually far superior than Chipotle !!! - Overall rating:  1.5 stars out of 5 stars Visit Day/Time:  7 pm on a FRI. Wait for table time: No wait. Ambience:   Fully enclosed modern dining area. Menu Selections:  Average with something supposedly for everyone. Prices:   $8-14 average per person Food ordered and served: NONE Observations: 1.  We saw the diced chicken, it was mostly dark meat. Confirmed by server. 2.  We saw NO ground beef, just stringy, unappetizing pulled beef. Confirmed by server. 3. Everything else just looked so-so. Again.....unappetizing. Service:  Unknown Best bets:   Unknown Issues:   Unknown Avoids:   Unknown Would we go back ?:  Absolutely NOT ! Reason(s) to go there:  Only when all other fast food establishments are out of business. Follow-Ups, if any:  None at this time read more

We love chipotle, but this location is terrible. Meat is always overcooked and dry. Rice is always undercooked. They NEVER get the order right. Burritos are anemic. Constantly forgetting lettuce for the bowls. Seriously? Why can't they be like other chipotle's? We will be making the longer drive to Mays landing from now on. read more

Was surprisingly let down for the first time from Chipotle after stopping by after Drs... as other reviewers stated, rice was not fresh and beans were also not cooked properly. I can honestly say this is the first time Chipotle did not know how to cook their own food and I completely wasted my money. Seriously, stick to the original Chipotle in Mays landing, they actually know what they're doing... read more

It's a chipotle. Sure there was a little less lettuce than usual but you can always ask for more. Also the staff were super nice. Thank you!

Was wary about this Chipotle after seeing negative reviews but I had a great experience! My server put a decent amount of each filling onto my burrito and that's all I could ask for. Clean and servers were friendly. read more

Put in a mobile order for pickup. Order wasn't ready despite the long wait. Love the food- store service needs work.

This chipotle is awful. We were excited to get a chipotle closer to home but this is disgusting. The lettuce is brown, guacamole is not fresh. I understand that they might not get enough foot traffic because it isn't shoobie season yet but corporate really needs to step in. read more

Ordered a few times, convenient to order on the app and pickup, however they messed up the order twice, meat was tasteless and dry, and overall didn't seem as fresh as other Chipotle locations. I understand now why they are never busy at this location. Unless they turn things around they will be closing. read more