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    Chipotle Mexican Grill

    1.7 (52 reviews)
    Closed 10:45 am - 11:00 pm
    Updated 2 months ago

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    They are so greedy and unprofessional. They all seem so blank minded. The girl was super slow and didn't even ask about my drink. Another girl had to tell her I was still at window. My food was supposed to be done by 3:20. I didn't leave till about 3:40. This chipotle needs new people and new managers. They always suck. The one in Fulshear is way better. The one in Lubbock Texas is way better. Rosenberg always know how to mess up things.

    "Cheese" quesadillas

    I ordered 3 items from This store today and got a cheese quesadilla for kids that you see in the photo. Only all I got was a folded up tortilla with about as much cheese as you can fit in a half ounce ramekin container as you can see. Ridiculous that they even charged me fo

    They need to clean the counter.  This is pure laziness or they just don't care.

    Clean the counters. Not very friendly. Food droppings all over the counter. There needs to be training on how to be courteous to customers.

    Chipoutweigh
    Fox E.

    Should be renamed Skip-otle, because it's one location you should skip, even if you love this chain. It just doesn't get it done, by any stretch of the imagination. Always tastes old, portion sizes aren't huge, often even less friendly than the one in Sugar Land which I don't like.

    2 flies (circled in red)
    Alona W.

    I would have taken more photos but I didn't want to be obvious! My husband and I wanted to sit and eat but every available table was disgusting! The top of the tables were all covered in food and the floor under each table was also covered in food. Like no one had swept or mopped in days! While we waited in line I noticed several flies in the store, a used bandaid by the counter, and that the tall guy making the bowls and burritos was not wiping down his work station. Just letting food and crumbs build up on the table. My husband wanted a burrito but he said there was so much food on the counter he didn't want his burrito wrapped on top of it so he just switched to a bowl. Then when the tall guy ask what meat I wanted I said chicken and he went back to grab new chicken and instead of switching out the tubs he poured fresh chicken on top of old chicken that had been sitting out! The drink machine was full of ice and had straw wrappers thrown all over the floor. We will definitely not be coming back because that place is really gross!!!

    Tofu veggie
    Brandye C.

    I asked for cauliflower rice and they gave me old rice. Then I asked for a little salsa and they dumped a ton of it on there. Smh I cant even eat it cause it's too spicy

    Guacamole
    Susan H.

    It's been awhile since I have been to a Chipotle and thought we give it a try since they had the 'BOGO Friends' deal and sad to say that the food quality has gone way down. We were getting food to go. Started out waiting because they were out of white rice. The gentleman doing the serving seemed very impatient as a young man behind the counter was working on getting the rice ready. The server guy went up to the young guy working on rice and must had said something to him when he grabbed the rice from him and I don't think it was something nice. That shouldn't have happened. The rest of the experience was rushed, rushed, rushed... As you can see what my tortilla was not wrapped completely and set on counter. Rice ended up being undercooked and chicken was not the greatest either. Guacamole was not as good as it used to be and queso was no bueno. They seemed fully staffed and feel like they should have been more prepared knowing that they were probably going to be busier than usual. Their phone recording also says that their dining room is not opened.‍

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    Chipotle Mexican Grill

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    4 years ago

    walked in at 9:54 and they said they're already closed although hours of operation are till 10.

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