Food was no different tasting than any of their other locations. It was certainly not clean. Floors covered and fallen food and napkins. A staff member was seen spraying the tables with cleaner and wiping them off...honestly a 3 year old could have cleaned them better. There was a very large collection of serving pans on the counter behind the serving trays. I seen no one wash their hands once. The staff member who put the queso cheese reached behind him and pulled a ladle out of an old pan and used it to put cheese on someone's order. I didn't get queso. This is the reasons I probably will not come back to this Chipotles. read more

Stingy, stingy, stingy. Nobody should be coming home with ball shaped burritos. Still as horrible portions as there were a year ago. Nothing has changed. Shouldn't have to fight the employees to get extra, when their extra at this location is normal sized portions at every other chipotle. I don't care how busy your business is, people are still paying 10+ dollars for a burrito/bowl and shouldn't have to fight to get 10+ dollars worth of food. Not to mention how high the music is in here so they can't even hear what you're asking for in the first place. Sensory hell. read more

Not sure why the overall low reviews here, but I had an average visit that fits A-OK 3 star. The business is located Uptown Oxford. Parking is off street by meter which take credit cards. The store was busy with Miami University Family weekend. It's small, but can hold a decent amount. They also have outdoor dining. I got a chicken burrito bowl and bottle of Coke. Service was fine. The bowl was ok, plenty of food for the money. Fun fact the current CEO for Chipotle is a Miami University Alum. read more

Chipotle Mexican Grill - Mexican Near Me - Oxford, Ohio

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If I could make it a zero star I would. I came in a little bit late about 45 minutes and I received the worst bowl ever crafted. I got the tiniest amount of steak, too much rice, light with the queso, and gave me 3 pieces of corn and then said they were out of water cups. Coming back to the corn I assumed they were out when I got 3 pieces of corn and then my friend got a new container of corn and got damn near got the whole container. I asked for more corn and they made a huge deal out of it. My bowl genuinely looks like prisoner of war food and I paid 14 dollars for it. I can damn near get better portions at bell tower and it will be free. I will never be going back. read more

Decided to try ordering Chipotle one more time through Door Dash. I got a chicken salad and hubby got a beef barbacoa salad. We both got chips with a side of guacamole and fresh salsa. Everything was actually really good. We got everything we ordered as well. Happy to see the turn around. read more

Chipotle Mexican Grill - Beef Barbacoa Salad - Mexican Near Me - Oxford, Ohio

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This chipotle never fails to disappoint me. The only difference between the two photos is I pushed all the contents of it to one side to see how bad it actually was. I honestly feel like it's not that hard to give decent portions especially knowing what it's like to get skimped. It is truly unacceptable. read more

Chipotle Mexican Grill - Mexican Near Me - Oxford, Ohio

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We arrived to find the place nearly empty and yet the entire restaurant was FILTHY! I mean every table with scraps of food, or even empty containers left on them. The floor was littered with food, napkins and food containers. My wife had to go get someone to come wipe our table off. She did apologize. The guy making our bowls was working at half effort and the food was edible but mediocre at best. Once again, not all chain stores are alike, the Richmond IN store is still THE best Chipotle we've frequented. We won't be back. read more

One of the worst experiences I've ever had at any type of establishment. I walk in and there's 3 people in line and i think to myself "oh great this will be fast" god was I fucking wrong. 20 minutes in line. Get the fuck out of here. We got the workers trying to be comedians holding up the line. Also trash portions. If a plane crashed into the his chipotle I would be doing back flips out of excitement. read more

lord knows this is chipotle! I swear the ingredients is spoilt and small scoopers.....always stressful and dirty. I'd rather cook hahah not really. Dont even think about ordering if you are not hungry because it is chipotle? If you are not not hungry visit the hamilton address for the keys to flavor town.....YEP! 2 stars for the plastic forks offered in a bun dance. read more

Out of water. Need i say more? I will. No forks, overflowing trash, and a disgrace to the Chipotle CEO's alma mater. I visited twice the past week and they were out of multiple ingredients each time Are the shipments are brought in on covered wagon? From Siberia? Has Chipotle not discovered God's gift that is electric refrigeration? I wouldn't put it past them at this point. If I were the owner and I stepped foot in that store I would look for the nearest cleaning fluid and drink it. Seriously. The restaurant is in a state of disrepair that is beyond the will of a loving God. One star. read more

Chipotle Mexican Grill - Disappointment - Mexican Near Me - Oxford, Ohio

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This Chipotle location is definitely the worst one I have ever ordered from and its been consistently bad. I've gone to school here for a year and a half. 60% of the time when I order from here, they are out of at least a few ingredients like queso, lettuce, rice, and beans. They are ALWAYS out of chips. How hard is it to increase the inventory? It's surprising because the FORMER CEO of Chipotle went to school here in Oxford and you'd think it would be great. I'm writing this mainly because of my order from today, but it's not the only time I was overly disappointed. I ordered a steak bowl with chips, queso, and a drink. Pretty simple order right? Well when I opened the bag, not a single thing I ordered was in there despite the sticker displaying my whole order on the side of the bag. The bag was missing every item and the only thing in there was a cold chicken quesadilla. No drink, chips, queso, or burrito bowl. This location needs new ownership and the employees need to figure it out. I love Chipotle but this location can never get it right. Rather it's portions, inventory, service, or gross food. Stop giving this location your money and go to Hamilton. read more

They were out of chips, chicken was fatty and gross. Based on the reviews I would be embarrassed to be a manager here. Wish I would have read the reviews before I came. read more

You're better off driving to the one in hamilton it'll probably be ready faster. They were ALWAYS out of ingredients and the wait time is brutal especially if you order online. read more

Stand in line for over 20m then told I cannot order a quesadilla unless I get out of line and order online. Okay so I say no problem am I get the kids taco meal to go. She then gives smallest portions ever and slops the sour cream all over the container and says something under her breath about me being annoying bc I asked her to wipe it off nicely bc I didn't want it all over my hands. She throws down my to go order and I ring up. I said "can I please have the chips that come with the kids meal ? She hatefully says we don't have any left. I said oh those above on the shelf arent for the kids meals and she says THEY ARE FOR ORDER AHEAD ONLY. I said so I cannot have the chips that come with my meal ? so my husband says can I please add a large chip to our offer and she says WE HAVE NO CHIPS FOR TAKÈ OUT YOU CAN GET OUT OF LINE AND ORDER ON THE APP. Unbelievable how we were treated and talked to by some snot nosed college kids. Chipotle better get this store together before they lose all their business. I won't be back ! read more

The services was ok but when I got to the register, the kid that cashed me out tried saying they don't have chips when there was a whole bin full of them behind him. And the girl that made my burrito just told me they had chips. I hate to complain but every time I come there, I'm treated like that. They will tell me they don't have chips but you see college kids with them at every other table. read more

Chipotle is chipotle it's good but this chipotle is stingy asf every time I don't get shit read more

Chipotle Mexican Grill - Mexican Near Me - Oxford, Ohio

I love the food here but after multiple order mistakes and rude line workers I think I might take a break for a while. Recently they flat out ignored me when I went to pick up my online order at the pick-up area even though I was first in the store. Apparently the two DoorDash drivers who rushed ahead of me one or two minutes afterwards were more important the last time I went there. My food wasn't ready due to a computer error which is fine but being flat out ignored, even when I tried to get their attention and several employees saw me, is unacceptable. I contacted customer service to make sure I was going to get my points due to the computer error and no one reached out to me even though they said they would. The time before this my food also wasn't ready until long after the pick-up time despite there being no computer error this time. I'll amend this review when they fix their attitude. read more

Every time I go in my order is not right. Went today with no one in there and I still did not get the correct items. Always the same guy working too, most of the time he is very rude. I will never be going going back to this Chipotle. read more

whoever just made my chipotle bowl u suck. missing several items, maybe 3 pieces of chicken. I put extra on everything knowing all the workers always skimp on portions even when ordering in store (specifically the one female ginger who used to work there and always looked so miserable at a job she applied for and would always get angry when you asked her for more rice when she was putting 1/4 of a scoop) and you guys still were skimpy. It doesn't pay any more or any less to give adequate portions. After a horrible day and 8 hours of working you have ruined my night. read more

Portions were very small and the customer service was absolutely terrible. I used my point for my free chips and queso and they were trying everything in their power not to give them to me even after showing my receipt... workers are very rude and mean. Ruined my whole day and also refused to give me my second queso that I PAID for for extra. Don't recommend at all. read more

Dear Chipotle, If your food gets any sloppier or wetter you're going to have to serve it with a straw. How about draining the gross amount of excess cooking liquids out of your beans and barbacoa. Just a suggestion. read more

They are super slow and they always give out very small portions that only fill up barely half the bowl

The last straw was picking up my order. Got a lot of attitude despite the fact that I was being polite (keep in mind even after i drove 10 hours from Charleston). Regardless, getting everything you want on your order is always a gamble. 8 times out of 10, you won't receive your order. Unfortunate. I have tried to give this food chain multiple opportunities, never ceases to fail me. read more

Worst experience at Chipotle. Ever. I came into this restaurant with All of the trash cans overflowing. Trash covering the floor. I kid you not, all of the tables had cups & trash on them. 2 barstools had BLOOD on them. Ran out of white rice. There was no water in the drink machine. No forks & no ice. Now with this being said, they were not low on staff. There were a good amount of employees. I could not wait to get out of there! read more

Chipotle Mexican Grill - Mexican Near Me - Oxford, Ohio

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I always try to give this Chipotle the benefit of the doubt because it's in a college town, but this time i cannot. The restaurant closes at 11 so they say- i walk in and the floors are disgusting, and it's 8 o clock and they already have the chairs up. Then i go up to the counter to order where i'm told that they are out of almost every ingredient i put in my bowl. Usually this doesn't surprise me but this time it was different because the students are away at spring break. The employees at this establishment are so rude and lazy that they want to close down the restaurant 3 hours before it's actually supposed to be. By far the WORST chipotle to ever exist. read more

this is probably the most unsatisfactory chipotle experience every time. order in store and your met with slow employees who think someone else will do their work and come take your order, order online and your not guaranteed to get what you're paying for! my order included a burrito and a bowl, extra sour cream on both, extra veggies on the bowl. mind you this order was made online so they're printing off the ticket and putting it in front of them while they make it, no room for fault in my opinion. burrito was literally NOT even rolled - they put my toppings in the burrito and left it open in a bowl lmao. looking back on my order and i did order a burrito not a burrito bowl. bowl had no extras on it whatsoever and was the skimpiest bowl i've seen. a burrito? not rolled? tortillas are cold like the didn't even warm on the press. i'm just in complete awe at the LACK of EFFORT and work ethic! do better ox chipotle. read more

This location is a dirty poop hole. I've only been disgusted each time I went and enough was enough. Avoid.

Yea this is a bowl with only rice, chicken, and cheese, because those are all of the ingredients chipotle in oxford Ohio serves. Had to pay full price too, what a lovely place. read more

Chipotle Mexican Grill - Said bowl - Mexican Near Me - Oxford, Ohio

So irritated. If you're not there to make sure they actually give you decent portions, they'll skimp on everything. Ordered online, asked for extra rice and extra cheese. I got tiny portions of both. Definitely not even close to extra on either. I used to work there, so I KNOW the employees intentionally skimp on servings on online orders. We were literally told to do so. I had hoped things had changed since then but obviously not. Oh, we also got two bowls and they were not marked in any way at all. Just do better guys. read more

Chipotle Mexican Grill - Does this look like EXTRA rice or cheese? Not at all. - Mexican Near Me - Oxford, Ohio

I walk in to go order a burrito after studying all day. I walk up to order one and they say they have no tortillas. Not sure how that works at a Mexican restaurant. I'm settle with a burrito bowl. I ask if I can have brown rice. To my surprise they were out of that too. They had no lettuce or guac either. I understand if it's like 9:40 and you don't want to make all of that before closing but this was at 9. There was a huge line and I guarantee I wasn't the last to ask for a burrito with brown rice. I've also ordered online a few times. Out of the 4 times I've ordered online they have gotten it correct 0 times. I vote this to be the #1 worst chipotle in all of America. read more

It's always hit and miss here... you never know if your going to get all the ingredients that you order. They seldom have the fajita veggies.. and for the past two years they've told me there's an onion shortage... come on... I was born on a sunday..Sunday... but it wasn't last sunday..Sunday... I'm ready to give up on them​​ read more

Ordered online and I got a bowl that was 50 percent sour cream with guacamole on top. Gross read more

Chipotle Mexican Grill - Chipotle bowl - Mexican Near Me - Oxford, Ohio

I will never go to this chipotle again! the restaurant was filthy. The workers were miserable, and the line took forever.

"This is the best-kept secret at Chipotle," said the man in front of me as he asked for a container of honey-chipotle salad dressing to accompany his burrito. (He called it the "secret sauce"). I was dubious, but I was in the mood for a salad anyway, and the dressing came alongside. The verdict: the dressing should probably stay a secret-- too sweet, too oily, too salty, with very little bite of spice or acid. On the other hand, substituting a bed of romaine lettuce for the rice and tortilla in your burrito is a great way to enjoy lunch at Chipotle without feeling sick afterward, and an extra container of hot salsa does amazing duty as a salad dressing. Moreover, this new location expands measurably the number of tasty restaurants in downtown Oxford. read more

Only have been to this location once while visiting this charming little town. The staff was nice in spite of them being super busy. Generous portions as usual. The tortilla was cold on the burrito we ordered and they were very nice to make a new one. read more

Quality is absolutely horrendous and they always are out of something. I refuse to eat at this location and I have emailed corporate several times. It's unacceptable that chipotle allows for a franchise to operate like this. If you agree please email corporate so they will do something about this. read more

Went into the store to pick up an online order. The restaurant was messy and dirty. The counters where the food is prepared had food all over it. There was also a female behind the counter, not in a uniform, talking to staff complaining loudly about people who order food 20 minutes before they close. When I got back to have my food, I had gotten a bowl, I opened it up and it wasn't even half way full. Also had a burrito and it was half the size of what other chipotle restaurants give. The rice was under cooked and the food was cold. The staff was rude and the fact that they aren't giving people full portions because they are mad about people ordering 30 minutes before they close on top of the restaurant looking a mess is absolutely the worst experience I have had at a chipotle ever. I took video of the counters and what it looked like. Very disappointed in this experience. read more

Chipotle Mexican Grill - The counter tops - Mexican Near Me - Oxford, Ohio

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I like the food but if you order online it will never be correct. Usually almost every ingredient is incorrect and it takes forever. I've ordered online five times and the order was never once even close to what I requested and paid for. If you go in however, they will be forced to get the order right. Unfortunately they do not like getting orders right so to get back at you they give you almost no food and if you ask for more you will either have to pay extra for what should be the normal amount or get ignored completely. read more

Not like your typical chipotle. The lines are extremely long, the wait is usually about 10-15 minutes long. I'm giving it 2 stars simply because it's always dirty, the napkins and forks are always empty. Along with the food service is poor. They are very skimpy on the amount they give. They do not give you a full spoon serving when i comes to all the items. So for the price of $6.85 you get very little food. The chips are also very undercooked and salty. There's nothing worse then that. This is by far one of the worst Chipotle's I've ever been to. Extremely disappointed by the store it's self. read more

The employees as well as the employers try their very best to serve the customers that frequent Chipotle. With the barrage of students that come through Chipotle during the school year, it is obvious how hard it can be to serve quality food consistently. However, even whilst serving the customers that vastly exceed the capacity of the restaurant during the school year, the staff has never taken any shortcut and has served great food. To the impatient and unkind, I would advise a little empathy from you. read more