Visited mid- afternoon Carnitas bowl- skimpy portion of carnitas, wilted lettuce Chips & salsa- stale chips, rubbery not crispy Fountain drink area was dirty with trash and wet from spills No napkins- all 3 dispensers were empty Tables were dirty inside the restaurant, and outside on the patio. Restroom was out of order. I didn't look at the reviews prior to eating here because I happened to be shopping next-door. Lesson learned! read more

The food is always tasty here and well seasoned. The service on the other hand; there's needs to be a training with the younger workers that they have. They are not attentive. They tried to charge me for queso and double protein when that was incorrect. When corrected the cashier wanted to argue with me about what I ordered bc of what was written on the top. He then went on to open the top of my order to see if there was queso- with NO gloves after I just wanted him handle cash from another customer. I insisted that he remade the order as that was unsanitary and unacceptable. Not once did he apologize. They then went on to try and charge me for the vingerette dressing when I've never in the past paid for this. read more

A reliable place for fast casual. I typically don't mind waiting in line to order from the counter, but food is ready on time when I order on the app. Staff will make it right if something is wrong. read more

The establishment is always unkempt, there's trash on the floor and the drink station is always a mess and never fully stocked. Proportions were half spooned and were rushed. Customer service was okay. read more

No complaints here. Service is quick. Food is always delicious. I tried the newest selection on the menu, Chipotle Honey Chicken. It was a hit. It was really delicious. Can't go wrong with Chipotle. read more

NEVER ORDER IN THE APP! Your order will always be wrong. Whenever I go to pick up my orders, I have to wait 5 to 10 minutes before I'm acknowledged. If you order in store, the line is always to the back of the restaurant. Workers are never friendly. I'm given them plenty of chances but today was the last day that I will patronize this location. read more

I have only been here once. When I was halfway through the line they announced they were out of lettuce, had no regular cups, and there was no ice for the drinks. I can live without lettuce, but I don't want a fountain drink of any size without some ice in it. Overall vibe was a little desperate and stressed. So I got out of line and left without ordering anything. I don't know if this is typical of this location or just a one-time thing. I'll give them a try some other time. read more

Came in for a pick up. Staff could do a little better by keeping the interior dining area "clean" and trash can from "overflowing". It does deters me from dining in. Let's keep Elmwood clean. read more

Everytime I come here after the gym whether it's in the early afternoon or late the meat is old crusty and not fresh. I keep coming here thinking I'll catch them on a good day but it never happens lol. If you want good fresh food just go to Byblos 2 mins away in the same parking lot. That's what we did. read more

Chipotle Mexican Grill - We spent the same money and got way better food lol - Mexican Near Me - Harahan, Louisiana

I crave Chipotle all the time since moving to New Orleans. I was excited to sit down and have some while out in the burbs shopping. Unfortunately, I walked in and could hardly breathe. There was no AC. The air was incredibly stuffy and hot. I glanced around at all the tables and they were filthy. All were covered in food even though no one was seated inside. The place turned my stomach. I left. I guess I can get by without Chipotle in my life. read more

Very good food, tad bit expensive, service is alright. They cheat you on the double chicken and steak, they charge for guacamole, queso etc.

When I walked in they literally sighed and said "I want to go home". The counter and tables were all dirty with food trash. The counter where they make the food was disgusting. The employees did not show any hospitality at all. When the Neanderthal monkey wrapped my burrito, it was the worst wrap I have ever seen. It clearly saw the contents of the burrito spill everywhere and wrapped it in the foil anyway, causing the whole thing to be a dripping mess. They also forgot to give me part of my order altogether. This place has steadily fallen deeper and deeper into the zoo. read more

This is the most inconsistent Chipotle I've ever been to. There has been times when I have received the wrong order or something is missing. On several occasions we've gotten veggie burritos that were sloppily made that we now ask for double wrap. I usually just opt for a bowl or tacos, which I get some of the items on the side because of the sloppy presentation.. Well tonight is the last straw! I received a lot of chicken in my child's black bean. We're vegetarians. Not sure how this happened but this is ridiculous. I know someone saw this before bagging this or even putting the lid on. Nope not even coming back. read more

Chipotle Mexican Grill - How does chicken get in the black beans? - Mexican Near Me - Harahan, Louisiana

They are stingy as hell, I mobile ordered and put extra of everything I wanted, and what I received is pitiful. I thought the chipotle on Veterans was bad, this one is horr read more

Chipotle Mexican Grill - Mexican Near Me - Harahan, Louisiana

The worst customer service ! The meat is not enough for my son's meal since there is a little bit left . I told they to add fresh meat. They ignored it. I don't ask extra, but at least put a normal standard amount food for a kid meal. The worst place, never come again. read more

Everything was awesome eveytime I went to Chipotle Mexican Grill. The atmosphere was great. The food was delicious. I will be going back again and again. read more

Fast efficient service. Always crowded because food is quality and at reasonable prices. Modern ambience and staff is constantly cleaning the inside. Outdoor is seating is nice however a few tables are wobbly but still all clean. Overall nice place to eat. However they never can seem to keep the sauces stocked and no one ever seems to know how to get a fresh supply. read more

Chipotle Mexican Grill - Always empty Tabasco Sauce. They never can find a refill for some reason or another. - Mexican Near Me - Harahan, Louisiana

This is easily the worst service I ever get at a chipotle. They are so slow. If there's a line of 5+ people you'll be there for 30 minutes minimum, guaranteed. I guess they never stock/prep enough as their line is always running out of something. The workers just do not care either, ranging from rude to apathetic to shallow. Avoid this location at all costs read more

Was great the staff very good class A spot, inside patio deck clean , the staff did all boxing up

So apparently portion control only for some customers. Literally just had two customers as for extra meat and not be charged. I asked for extra meat and they wanted to charge me for double. I expressed if you charge me make sure you charge everyone. Which they didn't so had to have them remake mine so I wouldn't be charged. Now I see why this location has such a low average score read more

Don't place a mobile order or delivery order from here. They won't get your order right or give you a normal portion. Go inside and talk really slow for them because I'm not sure what their disabilities are but I know they clearly can't ready the words on a mobile order. read more

Jan2021 update: I enjoyed yesterday's bowl with riced cauliflower with my carne asada so much that I ordered it again today with carnitas; however, I suspect that they ran out because my to-go order had a side of guacamole and no cauliflower rice. Maybe next week I'll try again. Although I don't like paying an extra $2, the cauliflower rice is worth it. Limited time only so treat yourself. read more

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Your average chipotle. I wish that they would give a bit more rice and beans when I ask for extra but that is the only complaint I have. Fast service, typical of what you would expect from chipotle n read more

I have visited the NOLA/Clearview area 4 times within the past few months. I have to confess... I love CAVA; however, my mother is cat over hills for "Chipotle" Lol . This was the worst experience ever, long lines, dirty tables and floors.xxxx Please, don't mentioned the restroom. The worst customer service ever!!! I will not, you can't convince me otherwise... It's sad and I'm sure it's not the owner's nor Chipotle mission and vision of the organization. Yes, I have visited several Chipotle up and down the United States--- always great and outstanding food, and service. This location needs a surprise visit from region as well A's headquarters. Need to Visit!! read more

I've been to this establishment a few different times. The food has always been good, although way overpriced. But this location is always disgusting! There is always food and trash all over the floor and tables, inside and outside. The drink station is never stocked even though they have people who could be doing these simple tasks The line to order is always long, although they have 10+ people working. The people working there don't seem to take much care or pride in their job either. No greeting, they appear as if they don't want to be there and are more interested in talking to each other or playing on their phones instead of doing the job they are getting paid to do. This last time the gentleman working the register was swearing and making fun of a customer as he left. Then when I paid he was texting on his phone and not paying any attention as I was trying to pay and leave. It's evident the days of people taking pride in their job is over. This place seriously needs new management or maybe the owner needs to actually visit this location and address the ongoing issues. read more

The food is pretty good at this Chipotle location. My only complaint is that most of the employees are stingy with how much they put on the soft tacos. If I'm paying the same price for the tacos as the burritos and burrito bowls, then I should be able to get an equivalent amount of meat. I always have to ask "Can you put some more meat on that please?" I also have to do the same with most of the toppings. I'll continue to visit this location, but it sucks having to do that in order to get my money's worth. read more

Chipotle Mexican Grill - 3 Soft Tacos - Mexican Near Me - Harahan, Louisiana

Arrived on 4/2/2025 for to go order. No brown beans. One older Hispanic ladies were arguing with an employee male because I got half steak and half Barbacoa for my bowl. I speak English but she was arguing with him in Spanish. I understood her when she said no half this and no half that to him. I asked for a receipt and they did not have receipt paper so they wanted me to walk around where the food was served and take a pic. I said that's ok and immediately she started speaking Spanish to all the other folks that was serving a backed up line of people. She was unprofessional and I'm pretty sure she cussed me out in Spanish. I just walked off and left. I never felt so down after leaving a place (chipotle) that is one of my favorite places to eat on top of that I'm standing my hard earned money to support a business and to turn around and treated badly all because I asked for half and half meat. I am new to this area. I will not be returning to that store ever. Some of the employees need etiquette, customer service, hygiene training. I seen one girl just come in off break and put on gloves without washing her hands. I've been to many chipotle stores and I have never felt or seen anything like this!!!! I am sooo disappointed!!! read more

1) food tastes great ! as always - barbacoa beef! 2) this location is BUSY yet friendly staff and they are quick! food always taste great!! -no drama -the line moves -BEST to 1st order food On-Line -it's always ready ! -nice ice tea/herbal tea selection !! -place is clean and outdoor seating area nice ! (just moved here 4 weeks ago - ate here several times now !) ZERO -no complaints read more

I frequent a Chipotle in Mandeville (about every week or two) and receive a military discount. The young lady asked me if I was a veteran and offered it to me. I went to the Harahan location and was told Chipotle doesn't give military discounts. I guess this location's owner doesn't respect Veterans and military service. The kid manager was like we never give military discounts. I won't be back. I know my one sale will not affect them but hopefully people who support our armed services will also follow suit. It's unfortunate because Chipotle has been one of my favorite places to go to. read more

I went here today and it was a line behind me explained what I wanted the guy made a mistake of put double meat on one of my orders he said I wouldn't be charged for that and it was charged left out pay for two blows 40 dollars without no drinks they rush your orders and over charge you pay attention!!!Oh and the chips were stale. read more

Would never go back. Tables dirty and all tea emptied. Asked 3 times to refill and they looked at us like we were asking for something out of the ordinary. If they are going to charge for a product they need to deliver . Also the beef in the burrito was tough. Horrible experience. read more

Imagine putting the wrong item on a burrito. Afterwards only saying sorry and moving me down the line without fixing the burrito after asked. The chips aren't fresh these days. All the drinks were flat. The workers were rude. I'm sorry you thought corn and sour cream and cheese were the same thing. read more

Was alright meat extremely salty but it's a burrito with ad one kinda expensive typical McDonald's corporate they will price themselves out 2 burritos 32$ 2 felony burritos with drinks and chips and queso 23$ at izzos read more

This Chipotle is the BEST one in New Orleans area by far. Always hooked up, take out or in person. Hefty bowls/servings every time. Staff have all been nice, never annoyed if you want extra of something or light of something. Nice outside eating area at this location too. Worth driving over here to this specific chipotle for sure read more

Chipotle Mexican Grill - Carnitas Burrito Bowl - Mexican Near Me - Harahan, Louisiana

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Customer Service was terrible and they didnt wanna switch out anything and they barely gave you any food

The hard tacos was NOT hard at all . I only stay 5 mins away from this location and everything was cold , soggy and just terrible. What a waste .. read more

Chipotle Mexican Grill - Order hard steak tacos and they were soggy , flipped and was just terrible . Not to mention cold . What a waste .. - Mexican Near Me - Harahan, Louisiana

The cashier Rachel, at the Elmwood store is rude and unprofessional. After I voiced my opinion to her about a concern I saw on the line, where the gloves should have been changed and weren't. She then shoved my money in my hand and the coins fell to the floor. I told her the coins would stay on the floor and that I would not be picking them up. She had a very nasty attitude. Only when I asked for the manger did she apologize. I told him about the issue, he asked what did I want him to do about it and blew me off. So here I am writing this review. read more

I have been coming here the past few weeks on my lunch break and after work and it has literally been horrible the first time I went I had a have chicken house steak bowl and I was charge as a steak bowl with chicken on the side so my price was ridiculous but I did not try to fight it because I have been craving chipotle all week however the steak was dry and the manager even told him that the steak was dry and still proceeded to serve the chicken off the line as it was almost empty. However I went there three weeks ago to get dinner and I was not welcome in the person fixing was very straight to smile anything. I decided to give another try today and i was again not welcomed however the line person was great.. I had a lot of side orders but he didnt not hesitate he was very helpful.. he was there at 3:40pm when i came in store on May28th I will most likely drive a distance to go to Vets try them out but Im not come back to elmwood for a long..This is crzy i need a free side or $5 coupon or something to return but I know michael (HR)would want this store to show me effort. Not to mention I received a bag of chips and bags are never empty but today I literally had maybe 10 chips the bag was tiny. to bad i didnt notice while i was close i would have TURNED AROUND read more

3rd time in a row worst customer service ever. charged me for double didn't get double rushed me out of there.

OK well again I had the pleasure of going in your store on Clearview and I'm being very sarcastic. I came to pick up an order we don't matter to your employees. The people that do orders don't matter to your employees. I take my job very seriously don't care what I'm doing. I walk in there's the three girls just standing back there talking away talking away hadn't even started my order now the order is already been sent into y'all. Why do we have to continuously put up with this why I don't understand they think it's a joke. I don't find it funny at all read more