This particular Chipotle Mexican Grill is located on Howland Boulevard in a small shopping plaza. It is also basically in the same shopping plaza as the Publix. Parking was a little tight, but it was just a bit past noon, so the lunch time rush was on. The staff was overall friendly enough and though the line was a bit long, it did move pretty quickly. Chipotle Mexican Grill is pretty much my go-to when it comes to fast-food. It is tasty and is also relatively healthy, especially when compared to those huge international burger chains. My go-to order is a burrito bowl and while I might mix-up the proteins, my usual order is either chicken or steak (or sometimes I get half of both). I have also lately been getting the carnitas (pork). All are good choices. I would definitely recommend this particular Chipotle Mexican Grill. For fast-food, it is a pretty solid choice. read more

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I just went into this location for the last time. The service interaction was horrible and the portion/quality of the food was almost as bad. The associate who assembled my burrito bowl treated me like she couldn't care less that I was there and I had to remind her that she was shorting me on the portions. Chipotle has had a bad reputation in the last few years with this and the Deland, FL location did not get the memo from the corporate office. Nothing seemed fresh, the rice, beans and steak were all dry. It is just not worth going back and I love Chipotle. I will be going to the Sanford, FL from now on. read more

So much for a little extra, half my steak fell off the spoon as the employee was putting it in my burrito, I said really he said "I'm sorry" like what you're sorry you just shortchanged me on my meal. Then we get to the condiments, I ask for just a little pick de gallo and I get, a absolutely massive spoonful. Worst burrito ever, so much for the customer mattering here. read more

Great location. Quick service. Love the bowls. Double meat no rice. Onions. Cheese. Salsa. Wish they did not charge for chips.

Rice is rock hard in my bowl. Ordered takeout and got home and this is what I got??? Quality control at this location is absolutely crap. Workers are rude and the tables are almost always dirty. They need to do better at this location! read more

The girl working the service line should not be and it was imperative I let her know, hoping to bring about a positive change; it didn't. She was unconcerned and unfazed. The way in which she's throwing the items together is appalling and sloppy, leaving me to question the taste. I have never had such lack of regard for compiling my bowl as I just did. read more

Chipotle Mexican Grill - Sloppy work area and their not busy - Mexican Near Me - Deland, Florida

third time in two weeks i have come here and they ate out of something. First it was black beans. Then it was Guacamole. Today was steak. I have been to this chain all over the country. I have never encountered ONE location so poorly prepared for not having a food item. and they never warn you walking through the door. I am never returning. I am not sure how they stay in business or why. For example there is a Publix supermarket behind them about .5 miles. They could not get Avocado from there to make Guacamole? The whole staff should be retrained and the owner should be ashamed. I am done.. they will never get a dime from me again. I will drive out of my way to give business to another Chipotle or go to another restaurant chain completely if this is a larger issue. read more

Update: I shared my concern via the website as advised by the comment to my original review. Unfortunately, the reply was a mere 'I'm sorry' and they they'll share the review with their team. They also said they wanted to get me the delicious meal I was craving- but didn't even offer a single chip to make things better. I visit this area to see family often, but I'll never be giving this location my business again. read more

I tried this Chipotle again. Im just disappointed again! The guy was rushing me through. Not sure why? Only had 2 people behind me. They forgot my cheese, lettuce and chips! Not cool! read more

If I could give a zero I would. I paid for extra chicken and didn't get it. Also look at what they gave me???? $28 for that? Are you kidding me? That crazy part is that nothing will come from this! This is the worst place on the earth and everyone should know it. read more

Chipotle Mexican Grill - Mexican Near Me - Deland, Florida

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Poor workers, no sense of urgency, no manners. If you go here expect to be waiting in line for at least 10 minutes for them to not even have portions of your bowl or burrito with no warning ahead. read more

By far the worst chipotle ive been to ever. The last few times ive gone they literally are out of chicken if not they are out of anything else there. Nothing against the crew working there but the store itself needs help. read more

Store on Archer Rd in Gainesville, FL was very dirty. The work area behind the counter was dirty and the sitting area

this is literally the worst chipotle or let alone restaurant I've been to! the last time I went there there was nothing left.. literally lettuce and really old sofrito, I let it go and didn't say anything... but today I went again and there was nothing again! they had chicken and a little bit of old white rice. what is going on? its awful. read more

We've been here many of many of times and always have had a good experience with the quality of food and service. This past visit we ordered pick up and when my husband unraveled his burrito out of the tin foil a baby German cockroach was on the burrito ALIVE. I can't even stomach eating the guacamole now. Hope this is a one time occurrence but makes you think... read more

Chipotle Mexican Grill - Burrito - Mexican Near Me - Deland, Florida

Employees are rude and condescending. ordered a salad to only be told at the register they don't have any of the vinaigrette made?! it's 1pm on a sunday. Terrible customer service. Awful quality control. read more

9 dollar cheese Quesadilla. Normally when I get a cheese at other locations it's better than this. read more

Chipotle Mexican Grill - Cheese quesadillas - Mexican Near Me - Deland, Florida

Sadly, I was reminded why I have not been back to Chipotle in DeLand in the past 12 months. "It's just dirty". Overall the food was as expected and fine, but the dining area was unkept. Tables were dirty, chairs scattered throughout and the kitchen staff looked as if they didn't care to be working. There was food remnants all over the kitchen floor. I honestly couldn't tell if there was even a manager on duty. Very sad. I will not return. read more

the food is fine, but i took my first bite and bit into a literal leaf. A LEAF. i dont get how but yeah read more

Chipotle Mexican Grill - Mexican Near Me - Deland, Florida

I just had the worst experience ever at your store. I ordered a beef barbacoa bowl. The employee preparing my food was totally careless and rushed. He put very little rice in my bowl a huge scoop of beans and a huge scoop of vegetables which is great who doesn't love vegetables, but when you do it with such carelessness and scoop the majority of it with broth it's not going to taste good. To make it worst he topped it off with very little beef. When he went to scoop the beef you can see that it was all broth in there. I didn't think it was gonna be as bad and because of the long line and my short break, I didn't make a big deal. But when I sat down to eat it the whole thing was like a soup at the bottom. I ate about a quarter of it and was so disappointed I had to go back and tell them about it. The employees said they would make it again. I said cool I'll take it and eat it later (I didn't want to be late from my lunch break) Then the manager Debra English comes out and starts barking at the employee making a scene. She addresses me with an attitude and scolds me about not saying anything when I got the order when she wasn't even on site during the chaos. The whole interaction was totally unprofessional on her behalf. She pulled the bowl out of the trash and accuses me of eating half the bowl and just trying to get free food. WTF! I don't know how you would hire someone like that! I kept my cool but I told her look, if that's the case and that's how you want to look at the situation keep your food and I'll never come back here again. She said "that's fine have a nice day sir" in a very sarcastic manner. I've been a manager for 15 years, I've visited Chipotle hundreds of times, love the food and never experienced or seen people treated that way. Taking the food out of the trash! I'm very disgusted and disappointed with to lack of professionalism and respect from the "GM" at this location. I will not be coming back to this location until Debra English is gone and replaced. read more

Chipotle Mexican Grill - Sorry Excuse for a "Manager" - Mexican Near Me - Deland, Florida

No vinaigrette at 8:10pm. Lost 2 customers.. unbelievable. Staff doesn't seem to care either. Sad to see the company go so downhill.

My husband ordered through grub hub. We ordered the steak and chicken bowls. The only thing in the bag was a container of beef and chicken. That's it! Just meat. Needless to say we won't order from Chipotle again. We called the "manger", first time she hung up on me, second time she offered to remake it. Well it was delivery, we ended up having hotdogs. read more

Chipotle Mexican Grill - Chicken bowl and steak bowl - Mexican Near Me - Deland, Florida

The food is good, but they are changing their prices constantly, that and they're making them smaller on the boards so you can't see them (some chipotle locations. It's very irritating and unflattering with their pricing. It's starting to cost too much nowadays to eat out. read more

Bad experience today, cashier had attitude. Never gave me the chips I ordered or guacamole. You shouldn't really be hiring people that don't know customer service. read more

Horrendous location. Today we went and they were out of forks and vinaigrette dressing, and the rice is hard. and it's only 2:30pm. I'm not sure if it's a corporate/ownership issue or staff related but something should change. Will gladly drive further to a different location, even tho I'm honestly so disappointed by Chipotle overall. If you like Mediterranean, Cava is incredibly superior. read more

Interesting experience. I've always wanted to try Chipotle and I'm a fan of Tex Mex style foods so I was pleased when a Chipotle opened up three miles from my house. Here are the basics... Pros: Very clean, polite staff, food was pretty tasty. Online ordering is available. Cons: It's kind of pricey compared to other Tex Mex style restaurants. You pay extra for chips and they aren't cheap. Fewer toppings are available than similar places. A few suggestions when you go.... 1. Order the burrito bowl with tortillas on the side. You'll get more food. 2. Don't buy the chips. They are over 5 dollars for a large bag and I kid you not, my bag had 38 chips. (Yes, I counted them.) Small chips too. Queso was fair. Had better, had worse. 3. Chorizo and steak were both good. Toppings were fresh and tasty. Try different items to see what you like. 4. You pay extra for salsa. I'd pass on that. Overall judgement. It's worth trying. I'll probably order online to avoid the line next time and take my meal to go. read more

Chipotle Mexican Grill - Chorizo burrito bowl. Very tasty and it was a good size portion of food. - Mexican Near Me - Deland, Florida

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New location so people definitely have to be somewhat lenient with the reviews. The food so far has been consistent with the chipotle brand. Personally the layout of this Chipotle reminds me of a cafeteria. Would have been nice if they broke up the space a little more like some other locations. The only con that I have experienced consistently so far is speed of service. They are still working out the kinks and need to figure out what employees are best for peak times and strong points on the line. Overall staff of very nice. read more

I've been to dozens and dozens of Chipotles and this is easily the worst in the nation. Awful customer service, dirty store, do NOT order for delivery because it'll be the smallest burrito possible with the wrong ingredients, the manager is too busy worrying about his makeup to care about running the store correctly, and the meat is too salty, too fatty/grizzley and not warm. The water side of the fountain machine hasn't worked in a year. They wrap burritos like they're folding a fitted sheet. And I'm sure I'm missing something. Obviously I've been here too many times in spite of these failures, but once they smash the new one into the parking lot of Planet Fitness, I'll never be back. read more

My team and I came as a team after a regatta so there was about 20 of us all getting food. They were extremely friendly and fast. Would definitely come back again if/when in the area. read more

First off, as soon as you walk in, it's super messy. Food and trash on the floor. I waited when the whole crew was chatting and laughing for about 3 minutes. Mind you there was no one in line at all. One employee was doing online orders and the lady that eventually took my order and was very rude and wanted me to hurry up with my order. As soon as she finished , she walked straight to the back. She put my bowl together with attitude. Other than that, the lady the rang me up was a nice lady and I left. I WOULD NOT RECOMMEND THIS CHIPOTLE. read more

Ordered a steak salad with fajitas.. white rice, black beans.. no queso.. took it to go. Had to stop to charge my car so ate while it charged (5 mins away).. I was throwing up the entire thing once I got home 10 mins later.. I got super sick.. the steak tasted funny (I always get the exact same thing so knew it was off).. I only ate 1/4 of it.. had to trash it once I got inside., super depressing read more

Literally the worst chipotle location on the planet. The employees do not care about your food. Truly a rarity that the meat is even warm. If you get something to go it looks like someone vomited in the foil and wrapped it up. If you are thinking of going here DO NOT. It is much better to eat nothing at all than to pay $10-15 just to throw it away because it's disgusting. read more

Turned away from Food as they are no longer aloud to sell quesadillas in the store but you can order them on the app. Plenty of options that aren't a chain. Change your menu on the website. read more

Do not waste your money at this chipotle location terrible food I love chipotle but this location floods there items with TONS of salt and other things I never seen in there burrito.. including a piece of hair unless your looking to bite into a Mountain of salt don't go to this location read more

Chipotle Mexican Grill - 99% salt 1% chipotle product - Mexican Near Me - Deland, Florida

Went here several times and the experience is alright. The only thing holding it back is the occasional slow employee. Beyond that, it's chipotle so you can expect good burritos at fair prices and the best guacamole in a fast casual Mexican restaurant. Oh and one time a woman had a lizard which was cool read more

Chipotle Mexican Grill - One iguana and a Geoffrey - Mexican Near Me - Deland, Florida

The seating area itself is usually in good condition, but there has been a common theme with all pick up orders there that the food is poorly made. We ordered two bowls for pick up and it barely had any chicken. I asked the lady nicely at the pickup station for some vinaigrette and she doesn't even register that she heard me before picking out a cup of vinaigrette covered in oil and hands it to me with no words and no acknowledgment. Love chipotle normally but that location is almost never outstanding with service. read more

The restaurant is extremely dirty. Counter, the dining room area, Cooking area. employees uniforms disgusting. They were holding the forks without gloves just turning them over and trying to organize area but still dirty. six employees are together, just chatting, restaurant had no clients, that they had a real good opportunity to clean. several flies read more

It was fresh, but portion was kind of small compared to other Chipotles I've been to. They were also out of vinaigrette so that was a little disappointing. read more

Definitely like this Chipotle location--food is good, prices are fine, service is generally fast. Would recommend.

Definitely the worst Chipotle ever. Employees are always the most uncaring, they put one person working on the line so it takes forever, they don't put salt on their chips, they run out of everything all the time. Sad, sad location and I've heard managers there talk and they don't care. People keep going there. Also they were out of chips even though the shelves behind them had a lot of bags. They said, sorry those are for digital (online) orders only. I guess those are more important. Screw this place, I'll go to Sanford instead. read more