Pretty good chipotle! This is quite a large restaurant, and it has plenty of seating inside. Our food was ready for pick up on time and it came neatly packed. I do think the portions were a little smaller than usual, but it tasted really good! read more

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Please do better. It's worse and worse. The restaurant is in shambles every time we visit. The food used to be fantastic, but lately it has left a lot to be desired. read more

I just ate there yesterday. First time getting their lettuce and ive been stuck throwing up all day. Be careful!

The restaurant is dirty. Doors, windows, tables and floor. Poor management that they ran out of steak and the rude employee said it would take at least 20 minutes until they had it. How can you be out of steak? . Who is keeping tabs with what needs refilled? Obviously no one! This is the worst Chipotle I've ever been in. They lost my business! read more

If i could leave less than 1 star i would. I have never argued about food in my life this is the first time. I'm a chef and people usually leave bs reviews. I paid 27 dollars for a burrito bowl with half carnival and half Barbados. It had no meat at all. The bowl was barely filled to the rim. The didnt give us our soda. My wife ordered a chicken burrito. It had 3 cubes of chicken and was so spicy I couldn't eat it. I drink Sriracha like it's water. ​ read more

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This location is a disgrace! I tried to eat here on my lunch break. At 1pm on a Thursday they had no steak. Instead I opted for chicken which was cold and chewy. (the whole 6 pieces they gave me) The store was filthy. It's really too bad this location is such a wreck. I typically love Chipotle. Not to mention the service these workers provide is really shitty. The workers are rude and act like it's such an inconvenience that you want to purchase something. But honestly if you really have a craving for chipotle drive the extra miles and go to another location read more

Stopped by here for dinner around 530 and got it to go. I got a chicken bowl with rice, tomatoes, and corn salsa. I got MAYBE 8 small chunks of chicken and the chicken was COLD. The only thing partially warm was the rice. The chips were also horribly stale. Very disappointing. I won't stop at this location again. read more

Why is there always only ONE person doing everything out front ? We wait in line longer than a sit down restaurant. You seriously need to bite the bullet and schedule one more person to work serving and preparing for in-house customers. The line shouldn't be out the door at 11:30. read more

Poor food options. Told there were no peppers and onions. Nothing cooking on stove but I could see huge baskets of onions sitting beside the door. Chipotles is consistently inconsistent. Never used to be read more

I love Chipotle...but my hometown location is SO bad! It's always filthy - dirty tables, food all over the floor...just nasty. The employees are not friendly - matter of fact, the last time I was there, the cashier got into an argument with a customer who was paying (to be fair, he was not nice, either). It was a screamfest and ended up with the cashier throwing the customer's money at him and screaming at him to get out. Very unprofessional and total lack of people skills. I know that they get very busy and, like most places, they are "employee challenged"...but sending someone out to the dining area to wipe down tables etc every hour or so would make a huge difference! read more

Hours of operation begin at 10:45 a.m. Arrived at 10:50 a.m. Door was locked. Employees inside. Took my business somewhere else.

Restaurant is filthy. Looks like they never wipe the tables or chairs down and this is ALL the time. I ordered a chicken salad and barely got any food. Disappointed to say the least. This place has gone extremely downhill. Not to mention the soda machine is never working properly or is out of service ‍ read more

I recently moved to the Altoona area and I love Chipotle so I tried the Altoona location and I cannot say how disappointed I was with everything. I am not sure if there is a store manager but its the most disorganized location I have ever been to. I was there around 7 pm, when you would think they are all stocked up with toppings. But to my surprise they were out of peppers, low on corn, low on lettuce, dried up and nasty looking mild sauce and the kids serving the food didn't seem to care or run behind to get more and make sure the customer gets what they want. The portion size has gone down so much that you have to ask for extra for everything when you are not even getting the normal portion... I am never going there again. The place is filthy and it was clear nobody cleans the tables after customers leave.. Save your money! For 10 bucks there are plenty of decent fast food options. read more

This location is very busy in Altoona - in a busier part of town with a variety of restaurants and stores. The food is the usual but it can be really hot and miss with portions and how much you get. Not sure about how or if it's just sleight of hand with the portions. Usually the burritos are filling but last two times into this one I left still hungry. Oh well- still will come here, but would just like to have more in the tortilla read more

Chipotle Mexican Grill - Mexican Near Me - Altoona, Pennsylvania

Stopped by this location while driving through PA. Chose chipotle because it's a National brand you can count on... or so I thought. We ordered ahead for pick up so we could get on with the trip. Decided to go with chipotle classics. Tried and true steak burrito and the ever popular steak burrito bowl. The burrito was the size of a tennis ball and there was more lettuce than beans and rice combined. The steak was tough. Should I go on? Ok. This little pocket sized burrito was seriously the size of a tennis ball. Zoolander said it best "what is this a burrito for ants?" $9 for what? Let's jump into this very empty container they call a burrito bowl. Lettuce must be chipotle's new favorite ingredient as it's pretty much the only thing on this bad boy. There were only a few pieces of steak and some crumbles. Unlike chipotle, I'll be generous and call it 10 pieces. $3 for guac here will get you less than the amount that comes out of your mouth if you sneeze with your mouthful. $14 for what? I couldn't be more disappointed, really. I'm not sure how I feel about $24 to learn a lesson that this location sucks. read more

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today when I order my food they missed most of my ingredients and then when I eating my food a long piece of fucking hair came fucking throat. read more

Came back here after almost 2 months since my last visit. Still pretty shitty. Got a bowl, asked for extra rice and corn salsa and still only got one half scoop. Asked again for extra sour cream and got a little dash. Might as well not even ask for extra if they don't give any. But can't complain because at least my rice was cooked almost all the way this time. I've never ate an entire bowl in one sitting until today. Usually it's 2 or even 3 separate meals at any other chipotle. My boyfriend got a burrito and it was half the size of any other chipotles burritos. So sad. Wasted my time and energy trying to give this place a third or fourth chance. Ha what a joke. This place needs to be shut down, employees are such a joke. Almost forgot, I got a bag of chips as well and there was like maybe 15 chips if im lucky. Seriously paid for a paper bag full of air. read more

Chipotle Mexican Grill - My joke of a bowl - Mexican Near Me - Altoona, Pennsylvania

What an interesting dining experience. First, the employee who was serving us was in such a hurry to " slop" the food on our plate he was throwing food on our plate before we told him what we wanted, then he would scrape off what we didn't order, yummy. After we sat down to eat we could hear him shouting the entire time we were there. The ambiance left a little to be desired. We sat in a "booth" near the front that was absolutely filthy. The table was not cleaned nor sanitized. Food and garbage was everywhere and it was so dirty that you could see a handprint on the seat that looked as if it was there for a long time. The manager should be ashamed! read more

Hey Chipotle, how about some chips with half pound of salt you sold me? Geez, next time my blood pressure is low I'll just lick a Chipotle chip. I get leg cramps just looking at this. After spitting out the first salt block of a chip I had, I took a bite into my second chip and it was soaked in lime juice - I guess it's good the first chip burned my taste buds off so I could only slightly taste the pleasant sensation of a straight citrus on my raw tongue. Also next time- when someone stresses "just a little bit of mild" and gestures a very small portion with their hand, it doesn't mean a heaping ladle size amount of tomatoes that covers the half tong of pork you placed on my plate. Thanks. read more

Chipotle Mexican Grill - Mexican Near Me - Altoona, Pennsylvania

very small, uneven, and unfair portion sizes they never have the vinnagrette and also took it off their online orders i don't even know how this place is still open. they also for some reason start closing and putting ingredients away at 9:45 when they don't close until 11 it doesnt make sense. the owner of this location needs to read his reviews because it's nothing but one stars and you'd think after a year they would switch something up and do better but it's apparent he gives generic responses and doesn't really care STAY AWAY FROM THIS CHIPOTLE read more

Have had so many issues with food. Either chips too salty and stale and today my food was cold cold. Had 3 bites and couldn't enjoy because it was so cold read more

We had a *terrible* experience with their new online ordering (You cannot order in-store anymore). A quick trip to Chipotle was nearly a 40-minute wait. We will not be coming back. read more

I wouldn't recommend this place to work for to my little sister lmao. They will leave you on the front line ALL BY YOURSELF and on the grill AND leave you to do the cash register while you're on line. They don't care about nobody but the money they making of course . They run everything you got outta you and act like you ain't shit. My fiancé also found a dead fly in her food a couple months back but I never said anything. It's sad really this is not out of anger this is the truth I wish the owner would tell me how I felt lmao. You need to come by and see how they treat your employees. They like to leave everyone new especially in the line of fire and didn't give them one bit of training. (y'all should be careful), and they definitely can't keep anyone to save their lives. I know what I did but do they know that the entire store breaks rules daily? Lmao Chipotle is a joke to work for and eat at. DONT DO IT if you wanna save ya money and the trip of disappointment lmao. I says wtf I said read more

Insulting portion sizes. The last three times I've been there they didn't have fajita veggies. Don't bother with this place, they literally do the bare minimum and charge you a premium for it. read more

Very poor experience today. Order #P8P7AH, June 12th, 2022. We ordered a bowl and a quesadilla meal. I ordered extra meat and definitely didn't get anything extra, but that's what we've come to expect from chipotle. Half spoons of meat even when you pay for extra. Second, no cheese on my bowl when it clearly states cheese on the lid label. Then my daughters quesadilla meal. She's about half way into it and finds a dead ladybug in her corn. For a 16 year old girl, she freaked and will probably never eat chipotle again. Very dissatisfied and an overall poor customer experience. What a shame. read more

Chipotle Mexican Grill - Corn with a dead ladybug. Yum! - Mexican Near Me - Altoona, Pennsylvania

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Miss managed. As a customer and as a door dash driver, it's easy to see. But, when it boils down to it, the food makes i up for it.

This restaurant lives up to the typical Chipotle hype. The food is consistently delicious compared to other locations I've visited and the staff was friendly. I arrived at the peak of lunchtime on a workday at the staff did a great job of keeping the line moving along. My only criticism is that this location could be kept cleaner. Food and paper wrappers were left on tables and visible on floors. This location isn't as nice appearance-wise as some of the other locations I've been to, but it checks the box for your chipotle craving. read more

Ordered a chicken SALAD. They didn't put lettuce on it. Wanted dressing, they didn't put it in the bag. read more

Chipotle Mexican Grill - Salad with no lettuce... - Mexican Near Me - Altoona, Pennsylvania

Do Better Chipotle Management! While visiting chipotle for a fundraiser on April 14th. I noticed that the line was very very long. I understand that this is because there were a lot of things going on within the dinner rush hour but the service was a lot different and honestly it was sad because it has never been like this before when I visit this location. Normally this is my normal Chipotle location but, the next time I might choose a different one. The cashier was in a really really unstable state. They were very snippy with the comments and I had to keep repeating what was going on with my order. When I ordered my drink, he put the large drink on the counter and then walked away from the register saying "let me go get that large drink". The drink was right in front of me. All I wanted to do was pay and leave. The energy in Chipotle was more chaotic than New York rush hour. He proceeded to have an attitude with the other workers as well as the person behind me in line. This was very disappointing because the service was really really poor, it never is like this. I hope that Chipotle isn't treating its employees with disrespect because I know that if the employer was making the environment stressful, the employees are going to be stressed and not want to work to the best of their ability. At any time that the employee was looking stressed the manager should have changed the person on the register. This should really be something that more employers should check up on their employees about. I am placing the blame on the management, not the employee. Check-in with your employees and make sure that they aren't overworked in one position. Treating your employees with more respect will help them treat you with more respect. read more

Don't go here on a Friday night for take out. Not busy but poor food prep. Salty cauliflower rice & practically no chicken. During the week the crew is better. read more

The rice always tastes like it has bits of plastic. The service sucks, cashier with dimple piercings is always rude and too lazy to do her job. read more

Absolute shit show when I walked in on 2/19/23. Customers mad only taking online orders everyone confused! I've tried coming here and the last 3 times I walked out. Save yourself time and money and don't go here! read more

for some reason, this chipotle thinks closing at 10 means to pack everything up at 9:15. i walk in and there's no chips, sour cream, or guacamole. not happy. read more

For the past year I have not had an experience with Chipotle that didn't make me want to pull my hair out. Between the rude employees or the system failures this place is a true disaster. The food is good, but it is not worth the chaos of this establishment. This chipotle needs to reconsider management and their staff. I have not heard anything positive about this chipotle in a long time and it is getting old. Do better chipotle. read more

Food was good. Service wasn't, the mad preparing our food had an attitude with multiple customers including my self. Other than that food was great, lots of seating options. read more

Worst experience. First I went in there and all of these teenagers that are working are absolutely ignorant. We were just standing at the front waiting for someone to come over and start getting our order, meanwhile this young lady was cleaning the burrito heater, she never said a thing to us. Quite literally ignored us. Then we get our food and we go down to pay. We ordered a large drink. The ignorant cashier informs us that there drink machine is down. Which whatever. Not their fault, I completely understand that. But no need to give attitude. So we pay for our food and now we go over to have a seat and as we were sitting down the cashier comes over to us and informs us that we can't sit here because they are sweeping for when they close. Mind you- it's 8:30pm. They don't close until 11pm! I just feel extremely disrespected and ended up leaving and eating in the car. I felt like I was rushed out. read more

More expensive now, same fatty grisly steak, with "garlic". Double meat is laughable. I'm only writing this because this was the fifth time they've cheated us out of a good meal. read more

Everyone I talk to says that I have to try Chipotle. So when I took a little motorcycle trip down to Altoona I thought I would stop by and see if they could live up to the hype. I ended up visiting around early dinner time and had a chicken burrito. While the food was good and filling it was expecting a bit more. The menu is very straight forward and was very no nonsense. I was expecting a little bit more. If they threw in a few chips with every meal or something I would be a little happier. My biggest complaint was the cleanliness of the eating area. There were only about 6 people eating when I came in and about 4 or 5 people behind the counter. None of the people behind the counter had enough time to come out and wipe down any of the tables. I would say that 90% of the seating areas had some degree of food remains on them. I don't think I would return to Chiplotles when there are so many other great eateries in the area. I could just be my taste, but in my opinion it didn't live up to all the hype. read more

Chipotle Mexican Grill - Store Front - Mexican Near Me - Altoona, Pennsylvania

This Chipotle location used to be the best back in 2016-2017 when my fiancee worked there! The last time I was at this location, there were 2 employees on the front line actually working. I placed a mobile order to be ready by 11:30 but it was not ready until 12. I understand busy lunch times but the manager was playing on her phone as well as a couple of other employees were playing on their phones not even doing their jobs!! The girl covered in tattoos came up to the register with visible hickies on her neck! This location could be better - hire people that actually want to work!! Or better yet, find the employees from 2016-2017 and ask for them back!!! This place is an absolute shit show anymore. PLEASE CHIPOTLE OWNERS, Make our Chipotle GREAT again!!!! read more

I literally never get on the internet & complain but what I just experienced is ridiculous. I'm gonna warn y'all that this is going to be a LONG POST. I went to the Chipotle Mexican Grill in Altoona to get lunch. It was busy so I waited patiently for 10-15 mins before I could order. Once it's my turn I go to order a quesadilla & the employee tells me that I can only order them online. I step out of line, download the app, & order. After another 10-15 mins a girl comes out & says "anyone who ordered between 11:30-12:10 (I don't actually know what times she said) needs to put there order in again we lost all our orders" at this point people are pissed, walking out, screaming, and such because they've been waiting 40mins or so for food. I walked up to her & said hey is my order in there or should I reorder. She tells me my order is next so don't worry about reordering. As this point I hand her $10 & just reassure her that everything will be okay, don't let people stress you out, take a deep breathe, etc. the normal things that a SERVER would say to someone in this situation. I sit back down & im waiting, I'm seeing orders go out left & right for another good 10mins. A second person comes out (I'm assuming a manger) & says "Our internet is down we can't make orders for another 10mins. At this point it's been almost an hour, I have to go to work, & I'm STARVING. So I walk to her & I'm like listen I gotta go back to work, I've been here for 40-45 mins & I already paid for my food, I'm on lunch & don't have time to go anywhere else are you not able to make food without the internet. She tells me no she can't because then I'll call the 1800 number & get a refund & which I replied I don't want a refund I just want my food. She's catching a huge attitude with me & says she's gonna go make my food. I'm talking to the cashier & telling her like that women is a being a bitch to me for no reason & then we move on with just sitting there chit chatting, laughing, and she's telling me about her life. Another 5-7 mins go by & a random women comes out & tell me that I have to call & get a refund & that I have to leave. This "manger" is 20 weeks pregnant & she said that she didn't need that, I'm stressing her out, etc. I'm literally in shock standing there & im so pissed & HUNGRY that I'm in tears because A that's embarrassing & B I've been nothing but nice to everyone there. She's continuing to argue with me & so I grab my $10 back & leave. Anyone who knows me knows how hard I go to servers & people in the service industry. Anyone who knows me knows that I would never treat a service worker poorly. I always am patient, I'm always understanding, always tip, & I understand that nothing is that serious. What bothers me is I watched MULTIPLE PEOPLE make a scene & none of them were kicked out & then this women tries to make me out to be some mad black women in front of all these people. I've never been more HUMILIATED IN MY LIFE. I'm going to call the GM & whoever else I need to in order to make a formal complaint because that's ridiculous. To make matters worse I didn't get anything to eat so I'm just sitting at work hungry. read more