My car situation was that my 2012 BMW SUV passenger mirror fell off the side mirror mount. For 2 days I checked online and also I visited a few auto stores and auto shops to see if I could purchase some glue or tape to remount my mirror. Online I could order 1 new mirror with adhesive tape between $25-$50. Finally "Complete Paint & Body Shop" in Killeen,TX referred me to "Chip Control Glass" in Copperas Cove, TX. Chrissy, who greeted me in the office, told me that their shop would reinstall the mirror for free. I thought maybe they would have to charge me for at least labor. Less than 5 minutes after talking to Chrissy, Andrew came out to check out my vehicle situation, and he told me how he planned on reinstalling my mirror, then drove it into the work bay. Less than 30 minutes later Andrew returned my vehicle with the mirror reinstalled. Andrew told me it was a simple little job so no charge, but to please remember "Chip Control Class" in Copperas Cove, TX for any future automobile glass work. Chrissy and Andrew were very polite and knowledgeable, and I will return if I need their service in the future. read more

I cannot say enough about the service of this company. I took a cracked glass table top to their business and basically "begged" for help in fixing it. He told me he didn't think there was anyway to fix it....but he would try. I figured that it was already ruined, so why not try. He absolutely worked a miracle! Can you still see the crack...yes. But if you just walk by the table, you really wouldn't notice it. I am so appreciative of the fact that he actually took the time to help me in a way that he absolutely said was not in his field. THANKS!!!! read more

I needed to have a few chips in my windshield repaired and didn't want the hassle of filing an insurance claim. I drove to the shop as a walk-in and was greeted by Bri with a huge, friendly and warm smile. She immediately understood what my needs were. Brittney explained the potential risks associated and completed the repairs in an extremely timely manner. Both Bri and Brittney made the experience painless and worth returning as needed. Great customer service representatives. Thank you Bri and Brittney read more

I noticed a crack in my windshield from a chip I received last week. Yeah, it happens that fast! Everyone I dealt with, Karina, Lexi and Al, were all so personable and friendly. They were able to order a windshield for me and install it that day! Excellent service, good price for the new windshield and they lived up to their motto, "Experience the D.P.S. difference, Dependable, Professional Service." The best folks you hope you never have to see! Thank you Chip Control Auto Glass! read more

I had to have two windshield replacements for two separate vehicles done in the same week. Needless to say, I wasn't super happy about it, but the outstanding customer service I received from Andrew and his team left me smiling about the situation. Not only did they do an excellent job on both vehicles, they completed the work at a price much lower than I expected. They were kind and professional and I would recommend Chip Control Glass to anyone! read more

I had my windshield replaced about a year ago. They were about $500 less than SafeLite and did an outstanding job. I caught a rock recently. When I went in, not only did they fix that chip but another smaller one down by my wipers that I hadn't even mentioned/forgot about. Their forever chip repair is great. This business has integrity and does right by the customer, something that is increasingly rare in today's world. I am grateful for them! read more

I highly recommend this place! I called about a crack in my windshield and Melanie gave me a quote over the phone and was very informative. I was quoted $210 which is significantly less than Safelite wanted (after they caused the crack in the first place since it started it as a chip, Safelite wanted $385). Andre worked worked on my windshield in a timely manner. Everyone here was very friendly and professional. read more

I had several chips and cracks in my Jeep windshield. Called Andrew and he told me all about a special windshield called Gorilla glass. He was very knowledgeable and showed me several online resources to learn about the glass. The installer came to me and installed. He replaced quickly and was just as helpful with questions and information! If you own a Jeep I highly recommend the upgrade!! read more

Thanks so much to Andrew & Halie & Melanie. They installed 2 windshields for us in less than 3 hours. Also cleaned all our mirrors and side windows. The price is remarkable especially for my Escalade, Thanks I now have lifetime chip protection & feel very Secure to go there even if my husband can't go with me. That means a lot to most women so Thank You all again , Bill & Lane Carr read more

I took my car in to get a chip in the windshield fixed and received the best customer service I've gotten in many years. It would do good for other businesses to stop by and see what good manners and customer service should be. Many businesses do alot of the same things, but how you treat the customer gets you repeat business. Plus Brittany did an excellent job. read more

Had a turkey shatter my windshield. They were able to send a tech out 24 hours later and it was fixed in less than 2 hours. Think the techs name was Cody and he was very professional, friendly and did great work. Ended up being charged less than what was originally quoted on the phone. (It was like ten bucks less but still a nice surprise) read more

I had a pretty bad chip in my windshield that I thought would be hard to conceal. It was beginning to crack slightly, and it was close to the defrost vent. Byran was very kind and respectful. He did an outstanding repair job! I can barely see where the chip was! Thanks to Byran! And thanks to Chip Control! read more

I had loose glass in my side mirror. I had been told that I had to replace the whole assembly AND get it painted at a body shop. Estimates ranged from $350. Andrew was able to fix it in 30 minutes at no charge. These are my go-to auto-glass people from now on! Highly recommend! read more

Jordan was awesome right away she recognized my issue and recommended the lifetime plan which ideally suits my need perfectly. what a pro! and brit who did the repairs was very professional. overall friendly staff! would recommend to all my friends!! great job guys! read more

Absolutely the best company to do business with! Fair price, customer friendly and they put the customer first. I will be using them in the future all my auto glass needs. A special thank you to Andrew and Jennifer for all of your assistance! read more

My wife brought her car here about a year ago. I took mine today. Great service without a doubt. And you can't beat the free chip repair if you do a in shop service. My service tool a little over an hour to do. read more

Had a chip with a slight star in the window that I got driving from Az. Fortunately I purchased a "Forever Chip repair membership" after my last chip. Thom did an excellent job repairing my window. read more

Very professional. Customer service is great. Very reliable. When I come back to Texas hopefully I don't have another chipped windshield but if I do they will be the ones I call. read more

Had my windshield replaced in my Jeep gladiator today service was very fast very thorough and professional. Awesome group of people to deal with and their prices very competitive. read more