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Safelite AutoGlass

2.6 (39 reviews)
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Services - Safelite AutoGlass

Auto mirror repair

Auto mirror replacement

Auto window repair

3 More Services

Auto window replacement

Auto windshield repair

Auto windshield replacement

Safelite AutoGlass Photos

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Reviews With Photos

Alex R.

3rd visit to repair same window. Rear panels inside vehicle not installed properly with broken clips and scratches all over. Went to Toyota dealer to get new clips and fixed scratches with a heat gun. I do not want to deal with this shop. Vehicle paint scratches all around the window area. Shop manager did not do anything to buffer out any of this. Will go to body shop for an estimate and repair it on my own. Will go to court to retrieve my expense.

Size of the chip.
Tina D.

So safelite has worked on my vehicles three separate times the first one was great no issues you could barely see the chip that was repaired. That was about 4 years ago. More recently, I had to have an entire windshield replaced because of the size of the crack and now you can hear the wind once I get on the highway. Today, they worked on a small chip and they did a horrible job; please see enclosed pictures. It's was a very small chip as you can see by the size of a key tip. Previous work was this small and barely visible when complete. You can still feel the crack and whatever they filled it is coming off so an insurance adjuster is going to come out to evaluate their work. Luckily, my deductible may be waived if I have to and get the entire windshield replaced. I do not recommend this location, I feel that they're not doing the work properly the first time, causing it to need a full replacement because a chip can't be filled twice. I recommend going to a different place that is going to get it done right the first time to alleviate any issues with insurance companies for subsequent visits due to poor work.

The chip my windshield started out with

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Photo of Marie G.
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3 years ago

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Customer Service

Thank you, Marie! Happy to hear our team took good care of you.

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3 days ago

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16 days ago

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We're sorry for the delay in your service, Chelan.

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1 year ago

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1 month ago

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2 years ago

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2 years ago

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1 year ago

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7 months ago

Loved the service , and had no issues when it came to picking my vehicle up upon completion. Great customer service

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Great! Thank you for choosing Safelite, Christopher.

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2 years ago

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Hi there, we're sorry to hear that we didn't meet your expectations.

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1 year ago

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1 year ago

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1 year ago

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2 years ago

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1 year ago

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4 years ago

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2 years ago

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2 years ago

Quick service. Did a great job replacing my windshield and realigning the camera....no wait....started on time.

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Piece of cake! Thanks for being a valued Safelite customer, Ron.

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7 years ago

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3 years ago

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3 years ago

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We aim to please! Thanks for choosing Safelite, Alma!

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2 years ago

Had an appointment for 4 days . Supposed to be here Thursday between 8 and 5. No call no show!!! I would not recommend this company.

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We apologize for your experience, David.

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2 years ago

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5 years ago

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4 years ago

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We're proud to have your business, Charles! Thank you for your review.

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2 years ago

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5 years ago

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4 years ago

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6 years ago

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6 years ago

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6 years ago

These guys rock. To your house, install your glass in less than an hour, on their way. Used their service more than once.

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7 years ago

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3 years ago

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5 years ago

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6 years ago

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5 years ago

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8 years ago

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5 years ago

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5 years ago

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Ask the Community - Safelite AutoGlass

Review Highlights - Safelite AutoGlass

The team at Safelite were excellent and provided me with prompt, courteous, and professional service.

Mentioned in 2 reviews

Read more highlights

Mayo's Auto Glass and Repair

Mayo's Auto Glass and Repair

(9 reviews)

The lady up front doesn't know what she's talking about. They charge way too much. They said it…read morewould cost $1900 to replace the air compressor in my car according to their diagnostic (which didn't need to be replaced at all I came to find out). That's almost $2000. They said their was a blockage in my air compressor. This didn't sound right so I went to another car place to get a second opinion, they said that's impossible because a blockage would have cause the air compressor to blow up by now. It cost $118 for them to top off the freon. After we payed the money and waited for about 15 minutes, I asked what exactly they did. They're response was "you have enough freon we just topped it off". She really couldn't explain to me what they did and it was definitely a waste of money. I recommend going to the Precision Tunes in Killeen. They offered me correct information and the same deal for more parts and a third of the price.

By far exceptional customer service received by these men when it came to my car, especially Lugo…read more(he's usually at the front desk). After doing thorough research, I came across Mayo's Auto for an oil change, front two tires needed to be replaced, and inspection of my vehicle. I was attended very well, offered bottles of water, seated in a great, air-conditioned comfortable area while they fixed my tires. However, after a few days I had a problem with my right tire. When I went back and explained my situation, Lugo took care of me right away and acknowledged the problem happened here and was going to fix it immediately. It's honest and respectful employees like him that make their business a better place. Definitely returning along with my husband.

Safelite AutoGlass - autoglass - Updated May 2026

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