I had a wonderful experience with Ethan from Garden State Chimney. He was extremely professional,…read morecourteous, and thorough from start to finish. He took the time to carefully inspect everything, explain what he found, and provide photos so I could clearly understand the situation. I really appreciated his honesty and attention to detail, and he did an excellent job. I would definitely recommend Ethan and Garden State Chimney to anyone looking for reliable and professional chimney service.

Requested to find source of mice in my gas fireplace. Ethan was sent to investigate the issue…read more None was found in the fireplaces which he cleaned and plugged an opening in a vent. He went on to check every room in my house for openings and found none. The outside vent was secured with a metal mesh to catch any unwanted animals from entering. He also went upstairs to my attic and found nothing there. The source of the occasional mice visitor is still a mystery but I feel so much better and recommend GARDEN STATE CHIMNEY highly. Excellent service ethic. And even better excellent tech. I highly recommend this company for all your chimney and fireplace needs. VERY FAIRLY PRICED

The tech showed up on time. He was skilled, polite and he took the time to go over ball 3 flues…read morethat I needed to have cleaned and explain what he was going to do. He also took before and after pictures of each flue to show what he"d done. Prices were fair, and he did exactly what I requested without trying to sell me on anything extra. Excellent service.

do not use them. Their vacuum that sucked up the soot blew up when we moved in trashing our…read morefurniture and walls. we had three estimates on the damage to repaint the ceiling and walls impacted, plus the furniture, and they NEVER paid us. please feel free to reach out if you have any questions

If you are going to install anything yourself or have someone other than their installer do this…read moreAVOID these people. We bought a ventless gas log set from them. I wanted to support a local business and had naïvely felt that they would stand behind what they sold so I did not mind paying the extra money. I would have been way better off buying it on Amazon or another site online! I already had the gas line so I just needed to replace the old log set. First of all, when my wife picked it up you must sign a waiver that says you have a total of 24 hours to inspect everything. Then they have a clause in the waiver that states it may need "FINE" tuning. They also claim they do not do the installation and support they have contractors that do it, but their website clearly states they do installs and service. I installed the unit and it would run for a minute and turn off. I went to the manufactures website and found out you cannot contact them or get support; you must contact the dealer you bought it from. I called to find out how to get it fixed under warranty. Now even though the website is covered with service and support options I was told they don't do the service or support I needed to call their contractor and schedule a service call. When you call the contractor it sends you back to Albers to schedule the service call ?????? Oh, and that is $300. The tech came out and found out the thermocouple was not near the pilot light, and he needed to take it all apart then move the pilot light and the thermocouple, so they got next to each other and aligned. I have a checkout sheet with the unit that states who built it and tested it, it all says it was all tested and passed. So, I called back again to see how I could get credit for the fixing the manufactures defect. I was now told that since they did not have to replace any parts it was not a manufactures defect in workmanship it was a "FINE TUNING" and therefore it was not covered, and I had to pay the $300 myself. So, I should not expect to pay over $2000 for a gas log set and then expect it to work out of the box. Imagine if you bought a fancy gas stove and one of the burns did not light so you called Maytag and they fixed it and handed you a bill for $300 tow day safter you bought it. Albers sees no problem with this. If I had just bought it from Amazon or another online vendor I could have packed it up and got another one that was manufactured correctly. Instead, it cost me extra to by it and then $300 extra to get it to work.

Written off as an "impossible" situation or a very expensive option for an electric fireplace…read moreinsert..... Debbie Scognamiglio listened, looked, asked questions and delivered a perfect AND very affordable solution! Debbie also offered an idea for design which was perfect!) I am actually blown away!! The nicest and most customer focused people with whom I've ever had the pleasure of working! I am SO happy I wandered into Alber's this morning! I will find more reasons to work with Alber's. They truly know their stuff!!

Nice people but filling orders was way too slow. We ordered a new cast iron fireplace in October-…read moreit came in May. It was hooked up wrong and propane flames were too high and did not adjust as they should. They returned with a sort of "oops, sorry" response. It was fixed- just in time for Summer.

I purchased & installed a fireplace insert through Gardens To Grow. The whole process was smooth…read morefrom start to finish. Great communication & they showed up on time as scheduled. I love it! I'm so happy with the purchase.

Eli is a master mason and does incredible work of all kinds. But no job is too big or too small. He…read morekindly finished a step repair on my rental property when I didn't have time to properly do it myself. He did a super-nice job and the price was extremely fair. Also, he's very communicative and a very nice guy. I highly recommend him for any masonry work you might need.

We would definitely recommend Elias for any masonry work. We had a back porch replaced and he did…read morea fantastic job. His price was reasonable and you can see he takes pride in his work.

The installation went very smoothly. When we didn't love the way it looked they replaced it with a…read moredifferent set at no cost . Incredibly accommodating

We've being using KJB for our fireplace needs for about 10 years. Just recently did our 2nd…read moreinstall. They've been nothing short of prompt & courteous. Incredibly tidy during install. Great company.

Doesn't want to get back to us. Seems like a nice guy but has to be more responsive to potential…read morecustomers.

They did well. I needed a step replaced that had cracked. The replacement was perfect and blended…read morewell with the existing masonry.

Wonderful customer service. I needed to replace my vent free gas fireplace and Frank helped me with…read moresize and selection, gave an accurate estimate and timeline for installation. The install was done quickly and fit to my wall space. The fireplace is the perfect complement to my family room.

We bought a gas log set for our fireplace about 5 years ago. They were extremely helpful and the…read moreinstallation looks absolutely beautiful and very realistic. So, recently we went back to buy a bigger log set for a different fireplace, and again they were extremely friendly and helpful. Not sure what the negative reviews are about, as we have only had great experiences with this store.

Horrible service , bad workmanship! I spent a fortune having repairs done to correct the bad job…read moreJohn did. Please stay away!

This place is extremely frustrating. Not many places near me to get this done so I went for it…read more Started off great, in store service was good and we found an insert for a reasonable price. They quickly got there the next day for measure and prepwork and that's went it started going down hill. First, John was nice enough to go get sample of the stones we potentially wanted to be installed as well. However, he decided to slam them down no more than 20 feet from a sleeping baby which he knew was there. He then promptly took his deposit which was 2/3rds of the total price, pretty ridiculous if you ask me. Then the fun started. They said they'd apply for the permits, which they did, and they'd call me when the heard from the town. That was a Friday. I called the town the next Friday to find out the status and they said they called A and J on Monday to tell them the permits were ready and they never heard back, so I had to go pick them up myself and tell A and J the were ready. Off to a bad start and it gets worse. I had to call non-stop for four days just to get a scheduled date they could come. They kept saying they needed John to call back and somehow he was missing for that entire time and his schedule wasn't written down anywhere. It wasn't until I threatened to take my business else where in the middle of a very angry message I had to leave in order for John to finally get in touch with me. Fast forward to the day they are scheduled to come. They are right on time, but guess who's not there...John!! Why was I waiting for his schedule when its two other guys that are doing the job? Anyway, they did a good job, covered all my furniture to keep dust off and were done in a few hours....mostly. I had been told it was a one day job and that they would take care of the inspections too....Nope again. John came later on and said they would have to come back because I was supposed to schedule the inspections. I scheduled the inspections for the next day and called to tell him he could come and he said to wait until afterwards, they only reason to do that if he was expecting a failure. Well, they didn't fail, but they stalled again on coming.I got them to come a day or two later and they finished the rest in about half an hour. The fireplace does look good, but I have yet to use it yet. I would imagine if it passed inspection, it should work properly, but if it doesn't my guess is I'll have to go somewhere else since A and J might have the worst customer service I've ever come across. My thoughts would be only to come here if you really really have to.

This was my first time using Mountain Chimney Sweep for our non-functioning Pelpro 130-B stove, and…read moreI couldn't be more impressed! Matthew showed up ready, willing, and absolutely able to get the job done right. He's not only knowledgeable and skilled, but also polite, professional, and patiently informative. He even allowed my husband to look over his shoulder while troubleshooting--explaining each step and why he was doing it. In the end, Matthew discovered that we didn't need a new auger motor at all--just a thorough, professional cleaning. He gave our stove an excellent deep clean inside and out, then walked us through how to maintain it properly to prevent the same problem in the future. After reassembling everything, he refilled the pellets, started the stove, and carefully observed the auger's movements until it was running smoothly again. Within minutes, we were back in business and warm once more! It's rare to find a technician with this level of honesty, craftsmanship, and customer care. I'd highly recommend Mountain Chimney Sweep--and especially Matt--to anyone who wants quality service done right the first time.

Excellent service and price we've used them for three years now and always happy with the job they…read moredo.