They were not only the most expensive option, but also incredibly unprofessional throughout the entire process. For the price they charge, I expected far better professionalism and accountability. read more

Initially a little leery because they were not the lowest estimate but the difference wasn't all that much and now I'm confident that I did the right thing. Theron Allen of Allen Chimneys came and and gave me a complete explanation of what needed to be done. The men came out last week and did the job efficiently and completely. I've got photos of my refurbished chimney and am ready for the rain and wind! read more

I had Allen chimney do an inspection for our new home. The owner was thorough and the report was received in a timely manner it is a highly professional company and strongly recommend using them! read more

Allen Chimneys did a fantastic job on re-lining our chimney. We live in a 120 year old house where the interior of the chimney was in dire need of repair. I interviewed over 8 companies and many turned out to be wildly overpriced, unprofessional, unknowledgeable, and in one case even a scam. Theron was the only one who was punctual, friendly, extremely knowledgeable, and although the cost was high I felt was priced fairly to the large amount of work that needed to get done. The crew that did the work was polite and did great quick work, communicated well, and cleaned up the house perfectly just like they left it. Theron even fixed my log lighter for free to help me out, which was not even part of his scoped work. I would highly recommend their service to anyone needing any work done on their chimney. Thank you for the great service! read more

Called Theron to come out and take a look at our chimney liner and the chimney structure itself. We did need a new liner insert in the chimney and repointing of the mortar. He provided the estimate to us and didn't pressure us at all. I wanted to have it done before we got our new roof and was able to fit us into his busy schedule. Eric and his workers showed up and did the necessary work. They were extremely clean and laid down tarps everywhere they were going to walk. Once they were completed, they left the work areas immaculate (possibly cleaner than they found it)! I highly recommend Allen Chimney! read more

Meh. I wasn't clear on the services provided. I called to get this clarified. I was spoken over a couple of times and asked the person to let me make my point. I requested a chimney cleaning. I ended up with an inspection and large estimate for repair. I wasn't connecting the dots on that so I wanted clarity. I had to end the phone call after realizing this was going to be a one way conversation. I'm sure they do great service for most. I just didn't walk away feeling like I had an understanding of what I was getting into. I thought most folks do free estimates and inspections. Maybe not here or maybe it's a minimum charge because the chimney was already clean? Not what I would have expected afterwards. UPDATE - This guy sent me a screen shot of the definition of defamation and the following text: "I advise you to delete all & any negative reviews. Theron Allen Allen Chimneys,LLC" read more

These guys replaced my chimney lining & fixed the stack on my roof after I moved into my house in summer of 2016. The work was good. The company was professional. Price was decent with respect to the market. I am now continuing to use them for my annual sweep. Theron, the owner, is a trust-worthy individual which is quite important in this field. I would absolutely recommend Allen Chimneys. read more

We had an issue with our home heating system and needed to get someone in to look at our chimney before PSEG would turn things back on for us. Allen Chimneys was out the same day and within 5 minutes of being int he house knew what the issue was and turned things around for us immediately. I can't say enough about how timely they were as I am still waiting for a call back from another chimney service that was rate high on Yelp 5 days later! Will be bringing Allen Chimneys back again for a chimney cleaning and any other needs we have in the future! read more

A little over a year ago, Theron Allen installed our gas logs with efficiency and extremely good humor. When he noted that he had packed the wrong log set, he immediately jumped into his truck, drove all the way home, and returned with the correct logs even though it meant working into the evening hours. Just yesterday, he returned to solve a problem--a simple one. A bit of dust was blocking the pilot light. He fixed the problem, and he showed me what to do if it happened again. He did so with good cheer not making me feel for a second that I had inconvenienced him. Allen Chimneys is one of those rare companies that provide excellent service at a fair price and really do put the customer first. (My wife also said I should mention just how neat Mr. Allen is.) Well done!! read more

Allen chimneys came this morning and inspected my gas fireplace. He re started my fireplace and instructed me on how to light the pilot light and the up keep. Theron was great and would highly recommend them . Thank you again great service. Tom and Karen Lamken read more

Very professional and extremely friendly. I just had my chimney inspected, and they walked mw through the entire process of what they were looking for and what would need to be fixed. I will more than likely use them to do the work thats required once i get the price quote. Update to follow ince i get quote and the work done. read more

Great service! They were able to respond before 24 hours and came to my home to take care of a chimney issue the same day! The guys who came were extremely professional and pleasant. I wish I could get service like this all the time! Thumbs up! read more

Wonderful people to deal with. The owner Theron Allen contacted me that he was going to be thirty minutes late. I found that to be very considerate. He installed a stainless damper for me for a very good price. Theron entered my house wearing protective outer shoes and laid down clean runners to my fireplace. A truly clean job. I'll be using him next year to sweep my chimney as he said it wasn't necessary this time. This company is honest and professional. read more

Allen chimneys was by far the most professional company I have ever used. They were very reasonable and beat every competitor price. I would recommend them without a doubt. Many of my family and friends have used there service and they came highly recommended to me. Thanks for a great service. read more

I set up an appointment to have service on my wood stove. At that time, I was very clear that I needed to leave work to be at this appointment. They assured me they would be there and send me a confirmation note. I did not receive a confirmation and when I called and emailed to confirm, it was one hour before the appointment when they told me I was not on their schedule. No, I will not reschedule. My time is precious and obviously they do not agree. read more

Had a local guy come check my chimney, see if any work needed to be done. He said about two thousand dollars worth of stuff needs to be done. When Allen's Chimneys came they said all that was really needed was a cleaning. I won't call anyone else now. They are very honest read more

I literally just had a job done by Allen Chimneys. These guys did an amazing job! I had a damaged chimney that needed to be rebuilt. Theron came did a estimate that was a price way lower than anyone else I spoke to. They were able to start the job quickly and it came out amazing ! I would recommend them to anyone. Really great company. read more

Sorry to all of the other 5 stars out there. Buyer beware. Called them to have my chimney swept. They told me that I needed to have my firebox re-porridged. He explained that he needed to remove bricks from the back of the chimney to perform the service and it was going to cost about $1,700. Feeling concerned I called another chimney vendor for an inspection. I was told by them that removing bricks to access the firebox would compromise the integrity of the entire chimney. They also said that there was absolutely no need re-porridged the chimney and overall it was in great shape. Since the incident I have used a couple different vendors to sweep my chimney and none of those vendors said anything about the firebox either. Always get a 2nd opinion with fireplace repairs. There are many chimney sweeps that will come for a free inspection. read more

Great group of guys. Worked with me on determining the right insert for my fireplace, answered all my little questions to coordinate the delivery with installation. I ordered a poor flue (my own fault) and they accepted it as a trade in at my cost for their much better flue. The work is well done. read more

I first used this company for a chimney cleaning early in the year. After that I used them for a bigger job to repoint my chimney, add a cap and more. Since the job was done I have been contacting the company and owner numerous times regarding their workers getting cement spots all over my new steps. We just put in new limestone last year and they are damaged because of this companies sloppy clean up. Every time the steps get wet they show hundreds of cement spots that weren't cleaned up from the work they did on the roof. Their clean up was done sloppily and for weeks after the job was done I even had cement coming out of my gutters after rainfall! I have sent numerous pictures to the owner who apologized on several occasions it would be fixed but never did. I have numerous texts, email and showing the promises and to this day it hasn't been done. I have been more than patient with the owner who has told 3 times via text and on the phone he would personally come and fix the steps. Since then he never showed after numerous promises and ignores my calls and texts now. On top of spending over one thousand dollars with this company this year, waiting 2 months for them to fix an error that shouldn't have happened in the first place is adding insult to injury. Now I have to take time out of my day to file a complaint with the BBB and continue to spend my own personal time on an issue that should have been resolved months ago. I already had to replace the mulch in the front because they swept the debris into it when the job was performed. I even tried to clean off the steps on my own (which I shouldn't have to) and it didnt work. Now I'm seeking compensation to hire a trustworthy professional who can power wash and clean the steps. If that doesn't work then I will move forward with replacing the steps at this companies cost. read more

Highly recommend these guys. Theron came by for fireplace clean out and also quoted work to be done on chimney, as well as interior and gas conversion. Great work on the cleanout and provided a well written and prepared estimate for the additional work. Good experience, very reliable and fair. Very knowledgable and professional team. read more

Allen Chimneys cleaned my chimney today and did a wonderful job. They were on time, SO nice, very professional and kept the chimney surrounding area very clean even though there was 20+ years of soot, etc., they managed to clean out. I did my research and believe their rate is very reasonable. I also have to repeat: these guys were so nice. I'd give them more stars if I could! read more

Bought a house that needed extensive chimney work. Allen did great job with quick and fair estimate, on time repair work with a competent, pleasant staff.'Theron is a responsive, professional contractor. read more

We'll see if he comes back and makes it right??? 15 years of no issue's and fires every year, then they come for a cleaning and a new damper and some work and my fire smokes out my house every time...... Totally screwed it up.... read more

Allen Chimneys did wrong by me. I hired them way back in 2012 to replace my chimney flue. they came, reviewed the site and said the job was bigger than I thought. the chimney needed to be opened up, with all new ductwork needed, besides a new flue. Allen Chimneys, LLC completed the job in 2012 and then my problems began. when the heating season of 2102-13 started, I experienced a problem with back-drafting, meaning specifically that my furnace was covered with scorch marks from the fire inside the boiler. NOT a good situation!! I call Allen and they said the problem certainly had nothing to do with them. I then contacted THREE (3) HVAC companies to look at the situation, with the result being that EACH ONE said my flue was under-sized. I called Allen again; they repeated, the problem absolutely had nothing to do with them. finally I called the town fire inspector. he visited me property and pronounced the flue undersized, with that action occurring in 2014. Between August 2014 and now, April 2015, Allen has not responded, with certified letters and emails to document their non response. Finally, to bring the situation to a close, the town inspector failed me for an under sized flue with Allen Chimneys present for the inspection. I am proceeding to sue Allen Chimneys, LLC. for details, don636@Yahoo.com read more