I downloaded yelp just to leave this review. My boyfriend and I waited at our table for 20+ minutes after we were sat, and our "server" never came to our table. So we left and decided to place a togo order online since we're desperately trying to get rid of a few gift cards. Of course the website wasn't working and kept saying there was an "issue." I received a text saying that one of the orders went through, so I called the togo counter to make sure because the website said it failed. Whoever picked up the phone said he'd go "check" if the order went through and then left me on hold for over 10 minutes. Bottom line, don't go here if you're looking for good service. I hope the homeless man on the corner puts those gift cards to good use. read more

food was amazing!!! store was clean and inviting.. service was extraordinar. Darnell was our waiter very attentive friendly and made our experience an A+ read more

This was the worst dining experience of my life. From someone who has been apart of the serving industry and has a mom who was been a server her whole life, I am appalled by the service my friends and I got tonight. From the moment we sat down we were dismissed by our server as she made many rude remarks. The service was poor as she forgot many drinks, food items, & humiliated a member of my party by yelling on her speaker/mic about the food being incorrect... blaming the customer (for context: my friend ordered a medium rare steak and it came out RARE..... when she asked for the steak to be cooked a bit longer our server went on her speaker and said "make it medium well even tho she asked for medium rare, apparently it's too rare for her") When we confronted the manager about how we were treated, the server then avoided us for 30 minutes only to come back and say "uh my manager told me to offer free desert what do you want?". The manager was an angel and took off menu items that were messed up or took too long. We also witnessed absurd behavior from our server to her coworkers. Slamming plates infront of buss boys and barking at them for "being in her way" when they were cleaning a table...However our server was atrocious and just ruined our desire to ever come back to this location. read more

Free delivery from chili's! I signed up for the text messaging on promotions awhile back and Happy I did. I've been getting information regarding their services during the Covid-19 pandemic. From the text promotion I get one free desert! Perfect timing to end my birthday month. Yes, I said birthday month! Ha, I'm that girl. Fun fact: I'm sure you know but Margaritas can not be ordered to go... haha. I'll be missing those. Fav chili's food: Southwestern egg rolls: yum yum crispy tortilla shells with black beans and more. Dip that roll in some avocado ranch and your in bliss. Chili's chips and salsa: chip brat alert: freshly made chips! Thanks to my cousin I get ranch on the side as well to dip my chips into the salsa and ranch together. Note: my cousin is a ranch lover and swears by chili's ranch. Chili's chicken enchilada soup: I get this soup without the tortillas on top. It's a creamy base full of Flavor of cheese, cilantro, and a little kick. Big mouth bites: my cousin turned me onto these. And because of her I dip them in ranch... Funny thing is... I dont really like ranch but the ranch at chili's is tasty!!! These are four mini burgers made with bacon and cheese. Need I say more ? ;) I do.. cause they are served with fries! Paradise pie: Chocolate syrup and Carmel syrup glazed over a thick buttery, buttery, warm chocolate chip cookie. Enjoy the sunshine, Jennah read more

Stopped in after a local football game one cold wet Friday evening. Little did my family know that not only where we to be greeted with a warm interior but also by warm service. I can't recall if I've ever been to a Chili's but I didn't have my expectations set that high. I assumed it would par food served by a weary waiter/waitress. Surprised was I to say the least when the food was prompt, quick, and fresh. Nothing to rave about but good substance none the less. What was much more impressive was our waiter, Isaac. Not only was he helpful and nice but also funny, charming and made warmed all of our hearts. He seemed to genuinely enjoy his job and that is a rarity these days. Bravo good sir, bravo. read more

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Another great lunch! My tacos were perfect and so was my husbands burger - cooked to his specifications. Our server,Elsbeth, was the best!!! read more

Years ago this place was a decent place that put out a consistent meal. Now, not so much. I have lowered my expectations for all restaurants the last few years and this place is still terrible. The inside smells like a dirty mop bucket and the food delivery is laughable. I would rather share a meal with the homeless guy sitting out front near 54th street than eat here again. read more

Had a great lunch with my good friend. We sat at the bar had good service and the food was delicious read more

Chili's - My soda - American Near Me - Wyoming, Michigan

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Where do I begin!!! Before I begin, let me first say that I usually love Chili's, from the food to the workers. Unfortunately, this is the second time that I have ran into an issue at this location. So, I decided to take my 2 girls on a lunch date and this is where they decided to go. Upon arrival, I came In behind a family of 4, the hostess was prompt in getting them seated and then us right after. They were seated in one section and my girls and I were seated in a different section. The first issue, is that the hostess did not ask if I needed any kids menus. My youngest is 5 and my oldest is 11. So I assume that maybe they have the kids menus as the table like they do the regular menus, but no. So Usually, upon being seated your server comes over within a few minutes of the hostess let's you know that the server will be there shortly. Neither happened. My girls and I say there for 25 minutes before I had to walk up to the hostess station and let them know that we've been sitting there almost 30 minutes and no one had taken our order. The lady had on a blue shirt so I'm guessing she was the manager, I'm not sure. So as she follows me to my seat, she says " oh we don't even have anyone assigned to this area". Like are you f****king kidding me!!!! Like how does the hostess not know this!! This will be my last time coming to this location!!! This is unacceptable!!! read more

Terrible chip to dip ratio and we had an entire basket of chips before we even got our dip! Layered with a thin bed of 7 leaves of spinach. Although this is the cheesiest spinach dip to date, it is the least spinachy to date as well. Correction! This is actually the second least spinachy spinach dip to date. Our rating: 2.3/7 read more

I love Chili's, just not this location. I used to get carside to go but the food was usually cold and the servers were usually rude. My husband and I have been eating there at least 2x a week and even though we arrive 10+ minutes early, the food is still usually cold and never the same. Our last visit will be our last. Our fries were cold and we ordered the "Chipolte Chicken Fresh Mex Bowl" and over half the ingredients were missing! There was no cilantro, tortilla chips, avocado, ranch, chipolte pesto, or lime...it was dry tasted like dirt. We tried to call to get the missing ingredients, but no one answered the phone. I also tried to email the restaurant and received no response. Chili's has a great menu, too bad they can't follow their recipes to make the food great or even good all the time. Dining at Chili's is like playing roulette with both food and service! read more

Cancelled an $80 door dash order at 6pm on Sunday night. No reason given. Nothing else to say really. Total bull.

Ahhh... Chili's! Baby Back Ribs (are you singing?) and Big Mouth Burgers! Actually my very favorite thing here is the fajitas! Without the Tortilla! I know... but just dump everything (including the carbs) and it's a fantastic meal. The onions are cooked seperately here (which means no tiny, burnt chunks stuck to your plate).... but they are cooked in an "au jus" which has kind of a BBQ/Steak Sauce flavor to it. However, what I like about Chili's is exactly what you are supposed to like about Chili's... it's the same wherever you go! Decent Food, Decent Prices, and good service! 4 Solid Stars! read more

I ordered Chili's delivery (Door Dash) and couldn't be more disappointed. Got the "Triple Dipper" appetizer; wings, chix strips & eggrolls. Missing items & NO sauces. How ironic the chef prepared and packaged the Triple DIPPER with NO DIPS. Thanks Chili's, you suck. read more

Great service, really good food. Staff was attentive and manager involved. One of the few places that has consistently good food. Thanks!

It was very good! I had the chicken fajitas. I love the chips and salsa. Bryce is becoming a VERY GOOD waiter! I enjoy having him as my server! read more

I came in with my 2 yr old daughter and we were greeted and seated right away. We ordered the cheddar bites and chips/guac and that came over in a matter of minutes. Our waiter was very attentive and checked on us frequently. Granted it was a Thursday night, but either way, I was impressed with the speedy service! Will be back! read more

Chili's - Cheddar bites! These were sooo good! - American Near Me - Wyoming, Michigan

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Went for dinner with my boyfriend. Haven't been to a Chili's in years. Great price on the 3 for 10. He had the steak and i had crispers. We will be back in the future read more

First off, our service was amazing. The people who work here are super nice. The food is super gross though. Everything was extremely under-seasoned. The guac was like eating a plain avocado. It needs more salt and more lime. The French fries were not seasoned, either. It was like chewing on a soggy potato. The chicken was CLEARLY from frozen. It was soggy and had a weird texture. The chips has no salt on them but the salsa was flavorful. Chili's needs to get their business together because that food was gross. read more

I haven't went since Covid shut the state down and had fair service then. When I came back after it opened. The waitress was rude when I arrived. Didn't even acknowledge me until 5 minutes later. It was not busy even at half capacity. My meal was fine, but I had to continually ask for things..silverware, refills, condiments, and such. Then she disappeared. When it was time to pay she took the auto pay machine out of my hands and didn't even ask to help..but took my card and swiped it. Then told me to pay her cash for her tip. Needless to say, she did not get a tip. I haven't went back since and I don't plan to. read more

Host and staff were not welcoming. Nobody was attending to-go orders. Additionally, my food was cold and a mess.

Several empty booths but they weren't willing to seat our party of six. We had a 25 minute wait for a half full restaurant.

I'm waitress was really great but the food not so good my steak was not how I asked for it to be my other steak was cold an took over 30 min to be returned read more

The service we received wasn't the best. We were seated at a dirty table. When the server was asked for things they were either out of it, or it took it her a while to get it. What I mean a while is after asking for let's say avocado ranch or the strawberry margarita she would then go and keep on cleaning the Ziosk, and then come back about 10 minutes later. One thing that still baffles me is that we ordered the bottomless chips and salsa, but I think she misunderstood and brought us the bottom of the chip basket. We literally had to dip crumbs in the salsa. Another thing, if only the server could pick up her feet when she walks. From the moment we walked in she just shuffled her feet. It's just as annoying as someone who blows their nose while your eating. This isn't a location I plan on returning to. read more

Chili's - American Near Me - Wyoming, Michigan

Yes, it's just another Chili's, but its a good value and food is consistently tasty. Our family of five got a double-sized booth, which is way better than getting crammed in a four-person booth. The current 2 for $20 deal is a great value, and a good selection...my daughter and I got salads, while the boys had MEAT- half-rack of ribs & country-fried steak. Mom got shrimp tacos. For those a bit sensitive, smoke can waft from the bar, and my daughter thought the pico-de-gallo on her salad was a bit spicy. And I suffered dry-mouth later at home from the high salt content. Oh, and service wasn't a problem. Matt was helpful. read more

This looks like any other Chili's and was clean and presentable. The staff was very friendly. My husband's food was good, and my children enjoyed theirs. I ordered the Honey-Chipotle Crispers, which I have always loved at other Chili's locations. They were awful - the breading was gummy and the chicken inside was cold. The staff took care of it right away and replaced my meal with fajitas. They came on a sizzling platter but the chicken was clearly microwaved (based on taste, texture, and appearance.) I stirred them around and discovered that the onions and peppers were refrigerator cold, except for where they were touching the platter. I asked a server if the chicken was microwaved. She said no, but it was cooked the day before. I will not be going back to this restaurant. Although the staff was friendly and attentive, the food was not worth the money and I will choose a different Chili's location next time. read more

This is my local Chili's, or actually the only one on this side of town since the one in Rivertown closed a few years back. I've always had quick service and quality food at this location. read more

Chili's - American Near Me - Wyoming, Michigan

Either this location, or the chain as a whole seems to be loosing it's appeal. The service here was mediocre at best, but at least it matched the food. With so many food options around, I'd skip this one. read more

the food takes forever to cook and come out, managers take no responsibility. had to ask for refills on our beverages

Checked in for a quick lunch here, as we were on a group business trip visit to the Grand Rapids area. We were 8 but were seated quickly. Service was good for a chain restaurant. Tried the Fresco Salad, since it looked new. It was OK.but healthy :) Had the Avocado chicken sandwich, tasted fine,more of a half sandwich. Liked the fries, nice and thick although I felt there were too few. read more

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Great food- every plate that was served was delicious, there were 10 of us ( at two tables) and we all enjoyed our food, the waitress was really good, She was very efficient, read more

Worst Chili's I've ever been to. The food was gross. The chicken strips had such a weird texture and they were so greasy. Their cheese curds were gross too and tasted nothing like the Chilis in Traverse City. It was so expensive for overly greasy food. I won't be going back to this location. read more

Arrived at 7:30 on a Saturday evening. Okay not the best time for a chain resturant but whatcha gonna do when you've got Grandma (who was itching for a Chilli's), the two kids, the wife and your brother-in-law with his wife? Party of 7 with no boosters or highchairs. Our little one sits like a big girl now (she's 3). At first they offered to put two tables together and we were fine. Then they changed their minds and put all 7 of us at a table for 6 with one of us sitting in the walk way. Then in the middle of the table is this MASSIVE electronic device. Okay. Fine, we'll pull a Tim Gunn and make it work. Service? Spot on. Our server was timely, checked in regularly, and did her best to manage all the tables she had. Food? Amazingly good. It was my second burger of the day (it's a long story) and it was perfect from start to finish. Space to fit 7 meals, drinks, and this wacky "Ziosk"? No. Not happening. I felt like at any moment someone was going to sneeze and I was going to be wearing my Old Fashioned in my lap. Oh, and of course this Ziosk is flashing for the 3 yo a list of games to play. Good! Swipe your credit card for $1.99 to get access. Not so good.... plus we could purchase half the games they had available on our phones for $.99 or for free and have them forever. So asside from taking up the space of a dinner plate, blocking view, and just being there, it was also a useless distraction. Going back? Probably because the best part of a chain is you know what to expect. But we could totally do better if we're feeling adventurous. read more

The food we ordered seemed half prepared. The bone in wings were dry and cold. You just lost a customer.

I live close and come to this location quite a bit. I use (To Go) all of the time. The last 3 times I've used (To Go) my order has messed up. The first time I let go, the second time I called. And was told I could drive back to get it fixed. This time I wanted to write something. I ordered the shrimp tacos the last two times. Both times, simply asked for no Pico. It was on both meals. If you order (To Go) check ALL of your boxes before you leave..... read more

The service is superb!! Food is great!! The price is awesome!! Can't wait to go again!!? I'll try something different so I can say even more!! Even the man was happy too.. that's saying alot lol read more

Chili's - American Near Me - Wyoming, Michigan

I'm going to start out with saying we've given this restaurant several tries but each time they can't get the order right I don't know what's going on with these people but it's like the blind leading the blind today we gave him another shot and spent about $60 and the order was completely wrong we even had the young lady read it back to us over the phone and yet the order was wrong needless to say this will be the last time we visit this establishment also Will make sure to tell our experience to all our friends so they don't visit and have a terrible experience read more

Nothing I ordered was correct. $40 worth of food and not One napkin or piece of silverware? (i.e The lettuce/tomato/pickle I asked for "on the side" were cooked between bun and bread and beyond saving.) I loved be Chili's but I won't be coming back to this one. read more

food was trash, tenders tough to eat, put a slice of cheese on burger and didn't melt it?, asparagus was soft.. fries were very little seasoned AND tasted as if they were sitting out. and finally, the sprite i ordered tasted like shreks ass.. should've gone to chick-fil-a read more

Came here on a Monday night, so it was dead. Service was good. Food came out fast, was hot, and tasted great. Great happy hour prices. Their southwestern egg rolls are my favorite! read more