Had the Cajun pasta with grilled shrimp. Also had the chips & salsa as an appetizer. Love their salsa. Always have loved it. Once my pasta dish came it was time to dive in. First bite of shrimp cool to the taste. Not good. I was disappointed that the shrimp tasted to the touch cool versus warm like they have been sitting around versus just grilled. So that was disappointing to start with. Then the pasta was steaming hot as I stirred it. Which was great. So I was confused why the shrimp was cool and pasta was steaming hot. That has to get fixed!!!! Service was good. They were slammed with folks this specific evening. So I figured kitchen was backed up. But still. Shrimp cool and pasta hot. Not good. Flavors though were ok. Not really strong Cajun spice though. Yes it is Chili's but still could have had some boldness to this dish in flavor. read more

The food was well prepared. The staff was attentive. Chili's was "Chili's you will probably enjoy your meal.

The Chicken Bacon Ranch Quesadillas can give you food poisoning. Be careful when you order it.

Had lunch at the Chili's in Spring Hill. We had the luncheon special of cobb salad with Southwestern Salad Dressing. After talking with our server we decided to split the salad. That was a great suggestion as it was the perfect size for each of us to get enough to eat. The salad was fresh and the dressing was perfect for the salad. We enjoyed our lunch a thanks to the friendly and attentive service of the staff. Gr3qt Job Chili's! read more

The food was good but our orders hit a few snafu's. However, the manager - David - who took over for the waitress was fabulous. He went above and beyond to make up for the problems. We go to Chili's frequently and have not had any issues until tonight. read more

I am absolutely appalled by the "service" our group received tonight. We arrived two hours before closing with a party of 10, only to be met with blatant hostility and a staff that clearly had no intention of actually working. It was painfully obvious they had already checked out for the night. Half the dining room was already broken down with chairs flipped, and instead of seating us, the staff did everything in their power to make us leave. They refused to seat our group together and insisted we use high-top stools--despite the fact that we had infants with us. It was a transparent, lazy attempt to deter us because they didn't want to bother with a section they had already prematurely "cleaned." If you're going to keep your doors open until a certain hour, then actually serve your customers. Forcing families with small children onto stools while half the restaurant sits empty is a joke. This level of unprofessionalism is a total middle finger to anyone expecting basic hospitality. We won't be back, and I'd suggest others take their business to a place that actually values its patrons. read more

Came in the other day and received the absolute BEST service from a young man on July 23rd around 3:00pm. Unfortunately, we did not get his name! His service alone is worth 5 stars. He was a tall slender gentleman, super attentive, and just overall excellent! The Nashville hot mozzarella sticks are delicious and tasty! The cheese pull on these are insane! Not too spicy, delicious, and a great appetizer. We had honey chipotle crispers, fries, and the bacon ranch quesadillas. We came on a good day, it was quiet and clean. Overall, we were very impressed with this location and the service. We will be back!! read more

Chili's - Chicken Bacon Ranch Quesadillas - Tex-Mex Near Me - Spring Hill, Tennessee

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The food was good. It seems to me that Chilis like many other businesses in this day in time will be its own undoing. Changing the chicken crispers recipe is a huge mistake. But the thing that sticks out to me is the price of a single slice of pie. I can't imagine that anyone is buying pie at more than $10 for a single piece. I didn't go over anything else I was to stunned by the pie. read more

I work with a church group of senior adults, and we have been on a monthly quest to find the best burger in the greater Spring Hill area. Chili's was our destination this month. Surprisingly, their service began hours before our dinner, when I dropped in earlier in the day to alert them to a group of 25 coming that night. My car would not start, and the restaurant staff were all about coming to my rescue, and so very kind to me throughout. Dinner that night, after all individual ratings were collected (we have a form!), resulted in this report: A highly qualified panel of seniors convened this week for an official review session, held over hamburgers at Chili's. After exhaustive research (and a side of fries), the following conclusions were reached: Burgers: Declared "top-notch" and "worth writing home about." One reviewer suggested they might even be better than homemade--though quickly added, "don't tell my spouse." Average rating of 97.6 Of the 23 responses, 15 rated 100! Service: Rated "faster than we can tell our best stories." Our server kept drinks filled before anyone could even think about being parched. Atmosphere: Lively enough to make us feel young, quiet enough that we didn't have to say "what?" more than three times. (Some thought it was noisy... well, yes WE WERE) Overall Verdict: Five stars, two thumbs up, and unanimous agreement that we'll "need to do more research here soon." The meeting adjourned only after dessert was politely but firmly declined... by almost everyone. read more

Chili's - WellSpring's Prime senior adult group rating burgers at Chili's of Spring Hill TN - Tex-Mex Near Me - Spring Hill, Tennessee

Good food with awesome waiters and waitresses! Reasonably good menu With good margaritas ! read more

Got take out tonight. Ordered four meals 2 burgers with fries a 2 kids meals with fries. The portions of fries was tiny for the kids and adult platters, also very cold and hard. The chicken sandwiches from the kids meal looked like they were tossed frozen in a microwave. Totally grossed out and will never eat Chilis again in Spring Hill. read more

Chili's - Oldtimer w/Cheese* Oldtimer w/Cheese* - Tex-Mex Near Me - Spring Hill, Tennessee

Just ordered from Just Wings. It's out of this Chilis. They shorted us 12 wings on a 24 wing order. They actually did us a favor. The wings tasted like hot garbage. read more

My husband and I wanted to dine at the Chilis in Spring Hill, TN. We dine at the Crossings very often being empty nesters. After both of us ordering a couple of draft beers we were carded, which I completely understand and agree with. I worked my way through college and so is my daughter serving at restaurants. The bartender looks at my husband and my license and questions the authenticity because they feel thin and grimy plus we don't have the star on our license. My husband works outside so due to the physical stress on his wallet and the grime of the job maybe it is a little thin ( he was just issued this license a couple of months ago so maybe take it up with the gov on why they feel that way) but obviously we're not 20 years old. We waited for the manager over five minutes to approve our license so we could drink. Finally the manager on duty shows up to explain they have to question things but let me give you some advice don't question your customers who are willing to show their ID, come in weekly, tip very well, and want to support your company. After a sorry excuse explanation we walked out! read more

Amazing service and staff was great! My server Alexis and Dorian were amazing! They are both super sweet and took great care of us! Do your self a favor and Ask for them! read more

Ordered bone in wings. They arrived well over done, practically ash. Kitchen should be ashamed let food out looking like that.

Thanks to Dylan for such a fun experience at chilis. We are new here from San Diego and he made us feel right back at home. He was super helpful and nice and we will be coming back! read more

Tabitha and Shane gave us amazing service. Slight mix up with our bill that was handled perfectly. Food was great. read more

It's hard to write much of a review when the staff doesn't want to work. I love the Southwest egg rolls at Chili's. Thought I'd stop in the Spring Hill location for an order while I finished up some work. Sat at the bar, two behind it, neither acknowledged at all. They disappeared into the back. A couple came in and sat down at a table near me. The bartender shuffled past me and took their order. She then went into the back again, not even stopping to see if perhaps I might want something. After 10 minutes i left. I don't understand why people that clearly have zero interest in serving customers take jobs like this. But, I don't blame them, I blame the management of this location. They allow people like this to take a paycheck for nothing. I will be sending a copy of this review to Chili's corporate. This location gives the whole chain a bad rep. read more

I'm not a fan of big chain restaurants, but it was mid-afternoon and we were starving so just stopped in for some chips/salsa/guacamole. Location itself, very clean! Looked updated inside (well, from the last time I was in a Chili's... over 15 years ago). Chips came out hot! But stale... Salsa had zero flavor. Guac was good, but was not freshly made. It was slightly brown on the top when they brought it out, indicating it was scooped from a container that has been sitting awhile allowing it to get brown. I had to ask for hot sauce to help give both a little spice as so bland. Server, nice and attentive. I don't live in or near Spring Hill, and will not go out of my way to come back to this one. Perhaps other menu items are more noteworthy. read more

Awful! No one at the front to seat us should have been a warning. The food: the only good thing was my soda water and lime. Quesadillas were terrible; I make them better. My grandsons nachos were ridiculously awful. And the potato soup? Yuck. Please... close this place! read more

My waitress Lauryn was very attentive and friendly. Taylor was also very good. Great time and quick service.

We just had a great experience at Spring Hill Chili's. We were greeted at the door. Got a table right away. Our server came over right away. Our entrees were hot and well prepared. Glad to find familiar restaurant here. Server was kind enough to adjust my entree ingredients so I could eat it. Such a friendly atmosphere. New items on menu. Yum read more

Pretty good food. Kinda slow service, which seems to be the norm. Cold beer. Good slider burgers. But the manager Shannon was so nice, very cordial and welcoming with casual conversation. She is the reason we will return. A good experience. read more

The food was very good, came out hot and fresh. The service was very good. The restaurant's interior was very beautiful. I got the 6oz sirloin with asparagus and loaded baked potato soup. It was very good and I will get it again. read more

Ask for Anthony. Was a great experience the food was really good very fast and the place was clean will be back.

I honestly don't think we've ever had a single issue at this location. I don't understand all the low reviews but maybe we just know when to go. We dine in and sometimes do pick up. Always great food and service! read more

Food was ok, it's the buy 1 get 1 which was ridiculous. Frozen sangria at the b1g1 was way overpriced! According to the manager the servers were informed to let the customer know that price. B1g1 is way over the original price. Lesson learnt. read more

This is my first time at this chilis and I will never go back. From the moment we arrived to the moment we left we saw our waitress twice and we were there for two hours. I got my food which was the chicken enchilada soup, chips and salad. The salad was slimy and bad. The soup was disgusting, I wanted to see if the waitress would trade the soup out considering I took one bite and hated it. She said she would, then never returned. Once reminding her about this after waiting thirty minutes, she charged me for the other soup. We payed $35 for my meal which I had two bites of, my fiancés meal which he only ate the brisket quesadilla while the sausage tasted like plastic. Lastly, to top it off there was no apologies about the lack of attention to the table, the bad food, and forgetfulness. The waitress even when asking which soup to replace it with WARNED me about the other ones describing them as GROSS. I am disgusted with this experience and will not be returning. Please save yourself the wasted time by choosing this place. read more

Chili's - Chicken enchilada soup - Tex-Mex Near Me - Spring Hill, Tennessee

Stay away until they figure out staffing issues. Went in between lunch and dinner. Despite a 25% full location... we had to wait for a table. Took about an hour before we had our food. The worst part is their kitchen staff doesn't seem to have time to practice clean kitchen habits. Three if us went for a late lunch. I won't go into detail but we expelled our food rather quickly a few hours later. read more

ordered takeout chips n salsa + queso with chips - charged full price for both and received 1 bag of chips - ???? This is why restaurants are in trouble - not providing what has been paid for and tripling prices! read more

Came in for the first time yesterday and ordered the $9 Double Burger Lunch Special. The restaurant was friendly, lively, and clean. The food was hot, fresh, and wonderful. It was delivered promptly and everything was correct--just as I ordered it. Lorene is a rockstar! She was tending bar and waiting on several tables in the area as well. She has a lovely customer-focused demeanor that radiates how good she is at her job and with people in general. Even though she was so busy, she made sure to make me feel like I was her only customer and concern. Great food, service, and atmosphere. I will definitely come back. read more

The food was great but the service was not. We waited on refills and were constantly looking for our server.

Dining room is open for service. Staff are practicing safe health precautions. The menu is amazingly robust with a wide range of options including many combo choices. I ordered the Southwest Egg Rolls -- very tasty and the Spicy Shrimp Tacos -- very good. Staff service was good. Wait time for food was minimal. Fairly new venue for this shopping center. Located just off Main Street | Highway US 31 near the Saturn Parkway exit ramp. read more

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I remember the service being really bad for awhile. That was NOT the case tonight. We got here about 6:15 on a Friday night. We were immediately seated. Within a very short period of time, Judson introduced himself. He was nice, attentive, and I saw him busting his butt all over his section of the restaurant. Our food came out hot and in a timely fashion. Our meals were tasty and what we expected. The few dietary requests we had were all correct with our order as well. We will be back,,,and will probably request Judson's area if he is here. You should too! read more

The host was awful rude but the food was good the service was ok for the most part . Pick 3 was good

Horrible service the last 2 times we visited. Bartender disappeared for 20 minutes and never came back the first time. Hosted had to get us what we needed. Complained to management only for her to say, she is all we have. Then today sat us down and 10 minutes later we were still waiting. Asked for a manager which never came. Use to love chilis but they need to reevaluate there staff and management at this location. We will never be back read more

I'll be the first to review this place. Amid the pandemic I'm not about to "go out" to eat and jump into a COVID Crockpot but I'm not opposed to take out. Checked this place out and curbside delivery was an option. I was surprised by how pleased I was with the food. I know this is a chain but I feel it is good to give it props when props are due. The mix (shrimp chicken steak) fajitas were really good, better then traditional mex place actually. The smokehouse platter was huge- big enough for two people really. They recently opened so I figured some kinks in the Armor but actually no, they had it together. So two forks up for this place folks. Support restaurants and the workers amid this crazy time- BUT Be smart when you dine out. read more

Done curb side 3 times now and unfortunately the same results each time. I doubt there will be a 4th. Here is what is consistent with the 3 for $10. There is more food then you need in one sitting, but more isn't better if it's not good. All 3 times the food was cold. I live 7 mins away, food should not need reheating.. why do you ask me how I want my burger cooked if you're going to cook it well +? Staff seems friendly, but food is below par read more

...the service continues to be sporadic due to staffing issues...the quality of the food also suffers due to staffing...

I ordered the ultimate smokehouse dinner. It was absolutely awesome. My wife had the honey chipotle chicken crisps and she was very happy. The portions were huge and the flavors were out of this world. I would order from them again seven days a week if I could. read more