So I am the last person that wants to write a negative review and I hate to write a bad review because the people at this particular chilies are always nice And the only reason why I write these negative reviews is to educate?? I guess educate the restaurant on the mess up And today was not a real big royal mess up but The food today was not even seasoned as far as the ribs and we ordered three sets of ribs Actually I ordered two rib plates another rib plate and a fajita plate and an order of eggrolls which I always get because they're always bomb....so for $65 I would like the food to taste exceptional!!! So this is just a background my son is 18 so I have to get him two plates because he'll eat one now and then he'll eat one later probably in about three hours or so And as he's eating the ribs the first set of ribs he's like these ribs don't taste good like the last time and as I'm eating my ribs I'm thinking to myself he told me to get these ribs because they were bomb but they just taste like straight meat they don't even have any flavor to him and I couldn't figure out why So if anybody read this please Chili's I don't know who's cooking today but the ribs were not on point and they actually messed up on one of the orders because I said corn n coleslaw and they gave me fries and coleslaw and to be honest the phrase do not taste well so that's why I do not ever get them.......So I think next time I order and I'll probably be ordering in about two or three weeks again I'll just have to tell the person on the phone hey!, Can you guys please make the ribs Tasty or do something please!!!!!???? It's not like we've had that food before this is actually the second time??? And we must've come here probably at least 10 or 15 times because we live right around the corner and the crazy part is when we come for dine-in the food is always good???? read more

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Used curbside pickup. During the pandemic its was on point but now that everything has opened up, the service is lacking. Waited an extra 20 mins for my order past the ready time and missing some items. Disappointed. read more

Love chilis but maybe it was just this location. Waitress was nice enough but service was not good. Never offered refills, didn't bring extra napkins, did not let us know our order included desserts. When we did ask for something she never brought it. Our chicken fajitas looked boiled not grilled, the steamed broccoli was cold/raw and our table device to pay was not working so it took awhile to pay our bill. Think we'll stick to the Upland location. read more

Just picked up a to go order and the mini burger was barely cooked! My kid already finished one and I caught him on the second one. It is RAW meat. Nobody is answering the phone to even address the issue. I placed a to go order so I could bring it back home for my kids. It seems like unless I feel like driving back over they won't answer the phone to address the issue. read more

Put me on hold for 20 minutes for a to-go order at 4pm on a Tuesday. I hung up and called again and had to hold for another 10 minutes. Rude employees. The burger was fine but the sides were wayyyyy smaller than when you eat in the restaurant. I got 2 tablespoons of coleslaw. Waste of $ read more

This restaurant had everyone grouped together from the bar to regular seating. Our waitress told us to wait literally five minutes til she could sit us in a bigger booth for a party of five. We waited five minutes and she came back to ask could we keep waiting for our server to arrive. Now mind you another group walked in behind us and was seated immediately. I have no clue what was wrong with this Chili's service but we walked out to avoid the nonsense. I won't be dinning here ever. read more

Never fails everytime I come here I don't receive what I order and it is never on time. I am a easy person to deal with and I have worked for a restraunt for many years when I was younger but never have I given a Custer what they ordered or how they ordered it. Such a disappointment. read more

Service is shit. All employees lack basic customer service . Literally waited 5 mins to be acknowledged once I walked in, absolutely nobody in front of me so the worker didn't seem busy . Then got seat, waited 25 minutes and had the same employees walk past our table. Didn't even place an order for drinks . Would absolutely not recommend this place, even on a slow Tuesday night read more

Good option as always Tbis location is one of the best chilis around so def always come by here .. There always friendly and thank to yelp it cuts down the wait time so much read more

Disclaimer. I hate chain restaurants. They have boring food, most don't really care about their customers, and they are anything but appreciative like Mom and Pop restaurants are. Not exactly scratch cooking. Heat and serve. Now, I'm not reviewing the food here. It is what it is. I'm rating the team! The location (not other Chili's) has the most fantastic, outgoing, friendly and down right bad ass employees. We go back often to see our friends who work there. Pure and simple. I hope I don't miss anyone, but these are the reasons why we continue to visit this location. Angie - 12 plus years Julie - 20+ years Jennifer Nate Samantha Devan with an A Devon with an O Ariel Cameron Alexis Tera Judy Alma Tara Jaime Bob Joe And many other friends whose names I don't remember. I'm sorry for those I've missed. As long as these folks continue to be themselves, genuine and friendly, we will continue to share our hard earned dollars here. Thank you team Chili's Rancho! Mark (Jackson's Dad) read more

Very attentive and positive waiters .. it's good for a quick bite .. sitting at the bar is cool if you want to watch a game read more

Chili's - Mango chicken with brown rice and brocalli - American Near Me - Rancho Cucamonga, California

The team here is great! We had awesome service at the bar from Julie and another gentleman. We were celebrating me finding my wedding dress and Julie was very kind in congratulating me. Plus all day happy hour on Sunday! Overall great experience. Thank you! read more

I'm not a fan of chilis, but our server Ian made this trip to chilis the best we've ever had. He was so attentive, courteous, and welcoming. He went above and beyond unlike any other server at that Chili's has ever done and we greatly appreciate it. He is the reason Chili's has four stars if it wasn't for him i would have given them one star because the food was not good. thank you Ian, for your great hospitality, and attentiveness you're awesome and we greatly appreciate you. read more

I walked in to see how long is the wait. I seen there were 4 families waiting. Anyways so I'm waiting to be greeted, and no ones there to greet. I looked around and the floors were dirty. Trash everywhere. Yeah, so I walked out cause this place should be spotless. Came to Applebee's and it's better service and cleaner! Do better Chili's! read more

If I could give it 0 stars & Ieave a review I would ! After attempting this place twice after winning gift cards. Customer service is horrible they ignore you but are looking straight at you. There food if that's what you want to call it was not let's just say I'm grateful gift did't have to spend my own money. *Good luck read more

Went on Easter Sunday with my wife and we're immediately seated! The host was very kind and welcoming, shout out to that tall teenager! Whole experience was great. I've usually had mediocre experiences with this and every other chilis I've been to throughout my life. But on this day - they proved me otherwise! Appetizers and main course came quick, alcoholic drinks were strong but still tasty. We were so blown away at the juiciness of the steak and burger, all the food was freshly made! Server was great too though I have to stay, we did notice she was more chatty with others than us, not sure why! Regardless, everything was above and beyond - would love to see this experience every time I go, I am a new fan! read more

This place is racists 100% waited hour and half to seat 10 of us. As we get in in they want to separate us into groups and yet they had a group of 11 sitting together in the bat area. Said "cocid guidelines " and yet wasn't for the Hispanic family. That's 100% wrong and I can honestly say after going to chili's over 30 years this place lost our business for good. I know they don't care but I do and that's my opinion along with my family. read more

Honestly I just want to say thank you to our server- Where do i even begin- He was very attentive and friendly with us- and after we had an amazing meal unfortunately our keys got stuck in our car and we stood outside for hours trying to get the car to open up- Thankfully after They had closed our server approached us and asked if he could help us by calling AAA, He stayed with us until AAA came and was overall very friendly and helpful :)) read more

Our server was good and very apologetic, however whatever was happening in the prep / cook area was horrible! I don't know if they were short staffed , we were seated upon walk in so it was not busy. We did not get our chips and salsa nor side salad until our food came. Three other tables of customers left before their food also. One of our meals was dry and hard so we did not eat that meal. The food was blah, disappointing for a dinner night out. read more

The decision to come to Chilli's today was solely based on the fact that they have mini touch pads at the tables. My wife and I figured if the kids had something to keep them busy, her and I could enjoy our dinner, w/o too many distractions from the kids. The last time we came I didn't write a review and we had a great server named "Michael." I should have written a great review on his service that day, but didn't. I get a second chance on this visit because we were lucky enough to have Michael as our server again. He was very attentive to our needs and was fast and accurate with our orders. My wife ordered the chicken fajitas and I ordered their new Honey-Chipotle Shrimp & Sirloin. It comes with asparagus (tasty) and crispy fries. The steak was cooked to my perfection and was very easy to cut. The sauce they used had a nice sweet/spicy balance. The shrimp was also pretty good, my only complaint is I wish I would have gotten more shrimp. I believe it came with about six. For an $18.95 meal I might go with a different option next time I visit Chilli's. They have better food to offer at lower prices. read more

Chili's - Strawberry Margarita - American Near Me - Rancho Cucamonga, California

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My mom and I went out to eat and I try to always surprise her with a new eating place each time. So, off I go to take her to this place called On The Border. I pull up and walk in and wondered why the place had changed so much since the last time I was here. Then I look at the sign and it says Chili's. Hmmmm, I must be getting old. I didn't even know that this place was here and went by it hundreds of times. They sat us down by the window in a nice and quiet place. This wonderful waitress Rachel took our order. Our chili was good, coulda been hotter and the ribs for my mom were superb. My mom actually ate all of them. She never eats everything...she always gets some for takeout. Wow...mom...you did great and this time her food was great too. And, I had the Fajita Trio and that was superb. read more

Came to celebrate my son's promotion. We ordered two lunch fajitas and a kids chicken tenders. We all enjoyed our food but our server (name unknown) was not what we expected. I believe she had too many tables and wasn't able to keep up. We had the pleasure of meeting Peyton (a runner), who was bringing out drinks, food, etc. and whatever else any customers asked of her. We came during lunch and when we were seated it was empty. Within 30 minutes the lunch crowd came in. I watched the restaurant's occupancy nearly triple and she still continued to greet every one with a smile. Overall she was very polite and worked so fast and efficiently. This review is mostly based on the customer service we received and witnessed during our visit. Hopefully next time we return, she will be promoted to a server. read more

Went to chilis yesterday ... thought I was going to have a great time with friends but then I walk in to put my name down and the host...... wow really rude. He was very impatient I wish I got his name. I get it was a BIT busy I mean I could do that but he was really rude and huffing and puffing while rolling his eyes when I was just telling him my party number and phone number to wait smhh. I wouldn't go here just because of HIS service. read more

Horrible! This place was just so dirty. I killed 2 ants on the table, there was a spider hanging from there light on it's web. There was a cockroach on the lamp glass. Service was not very good had to ask multiple times to receive my items. Restrooms were decent but not too good. One of the waiters was somewhat rude he had a snobby attitude. When he called us up the first time he told me "Mark? I said no and then my name". He then proceeds to say "No, your table is not ready I never called your name when we call you when it's your turn" so I went to go sit down. The second time he tells us our table is ready again (I got the notification on my phone so me and my party went up again and nope got told the same thing. Very disappointed with the service and the way they keep the place up is horrible i will not be returning to a chili's for a long time especially this one. read more

My family and I have been coming here for years now. We really haven't had what you would call a favorite server, that is until we had the pleasure of getting seated in Wyatt's section. We have now known Wyatt for going on 4 years he is by far the best server we have ever had. We refer all our friends and family to ask for him if he is working. We have now just met the coolest and the most fun host Dominic!!! We really love coming here, we never feel like a coustomer we always feel like family!!! read more

Chili's - Dominic and myself an awesome and fun host!!! - American Near Me - Rancho Cucamonga, California

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Memphis ribs. Wow! Great service good prices always been a fan of chilies. No need for a big review show up get the ribs and enjoy.

So, everyone pretty much knows this is just your neighborhood restaurant found on almost any restaurant row or heavy populated outdoor mall, but nevertheless I think it was worthy of a review. We went into this restaurant on Tuesday in hopes of getting the all-you-can-eat enchiladas. We had seen the commercial advertisement the previous week and finally got a chance to drop in. Unfortunately by the time we made it in the advertisements had stopped and there was no mention of it when the server laid out the specials. We decided to take a chance and ask about it anyway. The server said he did not know if it was still available but he would check. When he returned we were told that although it it was no longer being advertised, his manager said they were still honoring the special until further notice. (Rancho Cucamonga location) We of course were extremely happy and ordered right away. I was glad we did. It was 3 enchiladas of your choice served with rice and black beans. The next round was 2 enchiladas minus the rice and beans. The taste was pretty good, not super special but definitely well worth the price of $9.99. While we waited for our main course we were served botomless hot crispy chips and salsa which were very good! I personally love the chips because they are super thin. If you get a chance stop in, ask for the special and if the server is not sure if it's still available, have him check with the manager. Enjoy! read more

Chili's - Chips and Salsa - American Near Me - Rancho Cucamonga, California

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I used to go to Chili's a lot when I was younger and I was pretty excited to go back since I hadn't been in awhile. My mistake...this place is a joke. It was me, my wife, our 14 year old son and year and a half old daughter. Check in and the wait were ok but the hostess wasn't being very honest. She told me "a couple minutes" but it was 20-25 at least. The couple next to us in the waiting area were told "just a few minutes" and were getting ready to leave after 20 minutes. So already I was thinking they must be a little disorganized but no big deal. Well after seating (by the to go door, which was cold but would end up being the least of my concerns) we wait about 5-7 minutes before our server comes and we order our drinks, an appetizer and my daughter's food so she doesn't get restless. Drinks took about 10 minutes to get to us and it was only water, iced tea and lemonade....but they didn't have lemonade so the server had to take even more time to get my son's drink. Hey, maybe if they used the lemon from tea that I specifically said I didn't want they could make lemonade. But anyway, 10 minutes for drinks was dumb but whatever. We order meals for myself, my wife and son. Meanwhile, the family next to us has chicken that isn't cooked properly so they tell the server. We wait... And wait....get our appetizer about 20 minutes after we order it and even though we asked for a full order it looks pretty light. And the presentation is awful since they spilled the ranch dressing all over the thing. Also, although we ordered first and asked it brought out sooner, no chicken pasta for my daughter yet so we give her some crackers and french fries to help keep her calm. The family next to us still hasn't gotten a replacement order for that uncooked chicken... Food comes out about 25 minutes after we ordered it. Not too bad except my wife's is cold and mine is both wrong and cold. I usually don't say much but I don't want wrong AND cold especially after what has already happened. We find the server and have him take my food back. For the next 35-40 minutes he proceeds to tell us every so often that it is "almost ready". I finally say I don't want it anymore and take it off the bill and just give me the check. He apologizes and leaves to go do that. Oh hey, remember the uncooked chicken for the family next to us? They got a re-cooked meal but it took so long they wanted it to go. Because they got a meal deal they wanted their desserts to go as well. Then they asked for some drinks to go. So one person takes the meal and goes to box it up, another brings desserts out unboxed and then has to take them back, another person brings out refills in regular cups. So now the family is annoyed and the wife is looking at the bill and it is wrong too. So she gets mad, takes the kid and goes to the car for the husband to figure out. He finally gets all the food to go and is waiting for the drinks but he is standing by the to go desk right next to where they were sitting. So someone comes with to go drinks, doesn't see him and then takes the drinks back and leaves them somewhere because, as the server explains, "she thought you left". Wonderful service here. So finally our guy comes with the check. He had taken my meal off but says it was done and he will have it boxed to go. That was a nice gesture by him but we were charged for lemonade, which they didn't have, so uh...what? But by now I just say I'll pay whatever. I'm annoyed enough with the whole thing I just don't care and even him throwing in the free food wasn't helping the case. I hand a gift card and my credit card to him and he leaves. He comes back and says my gift card wouldn't work so he had to type in the numbers. And? That sounded strangely like a complaint about something I have no control over from a dude working for a place that has done nothing but ruin my family's night out. So I pay and leave. I have a headache from not eating and dealing with this junk so I just want to go home. Oh and when I get to my car I check the to-go order he gave me....it was cold. read more

Chili's - Full order of fries? - American Near Me - Rancho Cucamonga, California

I came to this location with my husband the day after Xmas. The restaurant was full and busy, with a wait time of 30 to 45 minutes. We waited but then managed to snag 2 seats right at the bar. What a great choice we made. Both of the bartenders working at the bar were very attentive. We ordered a few drinks since it was happy hour and some appetizers. Our drinks came out promptly and our appetizers were awesome. Their boneless buffalo wings and fried pickles are so good! Afterwards, we decided to order a sandwich and the bartender offered to have it split for my hubby and I. The California turkey club sandwich was delicious and so were the fries it came with. We couldn't finish all of it but overall we encountered excellent service. I would rather go to this Chilis location than another local location because service has always been great here. read more

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We sat at the tables in the bar area and service was extremely slow. My husband asked for more water and she didn't come back for at least 20 mins without water so he had to go up to the bar to get his own water refilled. We also like to get extra sauce on the side so we made it a point to ask for them when she took our order but of course they didn't bring any of them so we had to ask every time they come by for extra sauce/dressing and they would take so long that our food was cold by then. The food is not the greatest but the service was even worse. read more

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We were told that we would have to wait an hour and 15 minutes We got notified within 20minutesbearly that our table was ready We were just at target walking around once we arrived they said we were past five minutes late so they gave up our seating and we would have to re-reserve it's bull crap they should've told us that in advance so we waited for nothing ridiculous read more

Great service and Fast curbside! We wanted to eat on the patio but there was an hour wait. We decided to just do curbside inside and only took 15 mins wow! Danielle was amazing and super friendly. Definitely will be back! thanks for the amazing service during covid (: read more

Seriously? It took nearly 45 mins (ten more mins than upper limit of "promised" time) for a simple order- one meal - a burger and onion petals. And I don't live more than 5 mins away. My order was cold! Condensation in the container meant the steam had long subsided. I wouldn't have been disappointed at the time had my food been warm, shoot even lukewarm. Interesting too that the label cut off the time. This isn't helping your two-star rating. read more

Food: 3/5 Service: 5/5 Cleanliness: 5/5 The food was good but the service very and staff were were friendly and professional. Even thought we came around closing time, we were treated with respect and care. They all even sang happy bday to my mom... at 10:30 pm read more

I just wanted to say thank you to the server tonight that went above and beyond he was so fast and beyond efficient! Not to mention friendly and helpful I wish we caught his name but hopefully we'll catch him again! read more

Received gift card from family. We walked in and placed to-go order. they have the 2 for $20 dinner special; ordered crispy onion ring (appt.) Burger and chicken. surprised that to-go is as good as eating in. Great Job. all the food were nicely packed and double checked at pickup. however the waiter missed one item; he fixed that quickly and we got our order. I looked into the dinning area; this place was packed. will def. go back for meal at a table. NICE! read more

There is not much to say about Chili's that will be profound. This used to be my favorite place to eat when I was in college. As I got older and paid closer attention to what I ate, the food became less appealing. We came here after a Sunday family bowl day and it was just fine. The place wasn't crowded at all and despite our party of 8, our service was fast and friendly. She stayed on top of everything and there was never an issue with empty cups. The only issue they kept having was something with one of the soda machines. I believe some folks from other tables complained as well but outside of that, everything was fine. Where else can 8 people eat for under $100 bucks?? read more

If I could give NEGATIVE stars, I would! Went here cause Applebees was packed. No wait (for a good reason) and it took almost 30 minutes for a server to even ask us if we want waters. My wife ordered a margarita and had hairs stuck in the sugar rim dip around the damn glass! We ordered the honey chipotle chicken crispers and literally only received breading and didn't get any chicken. The only thing they got right was the skillet cookie. But who can mess up a scoop of ice cream and warming up a pre made cookie? Lol. This location is pathetic. read more

Worst food I ever ate, never get take out, I ordered nachos, no jalapeño they were sloppy made, and the beef ones 'what was that' .... I had the spinach queso it was terrible $37.00 for the worst take out I have ever eaten!!! So disappointed I used to like Chili's what happened!!! read more

My experience here was pretty good, can't complain waited 20 min to get seated typical waiting time for any restaurant, Was serviced right away, super cool waiter n other staff as well, food was on point can't complain will b returning that's for sure !! read more

Chili's - Amazing burgers and fries - American Near Me - Rancho Cucamonga, California

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