Food came out at a decent time, thought I'd try out the "New" chicken sandwhich, I don't know what sauce they used but it tasted very weird. Really ruined the sandwhich for me, I couldn't even finished it. I have never tasted anything like this, was very bitter tasting, I sure won't be trying it again, could have been a fluke but I don't recommend this . Everything else was pretty great though. read more

Chili's - Big Mouth Crispy Chicken Sandwich - American Near Me - Morrow, Georgia

Very rude and not prepared or able to take orders at noontime.. cmon Chile's, get it together.

In over thirty years of dining experiences, our recent dinner at this Chili's location was the worst encounter we have ever had. Upon our arrival, the restaurant was not busy but had multiple customers. We waited roughly five minutes and a very gracious hostess seated us in the bar area at a booth. We were told our waitresses name and that she would be with us shortly. Roughly twenty minutes passed, and the hostess once again stopped and asked if we had been waited on. When we said no the hostess took our orders and brought our drinks to the table. We waited and never did see the hostess or our waitress come by our table. Other tables were seated and served, but we sat unattended. Finally, one hour and twenty-nine minutes after placing our order and over two hours after our arrival our food was rudely placed on the table without a word being uttered or eye contact being made. Honestly, at this point despite trying to get a server's attention, we would have left but did not want to go without paying for our drink order. Our food was dry, cold and stale tasting. I ordered the Buffalo Blue Chicken Crispers while my wife ordered the Margarita Chicken. My order was served with two orders of fries but was supposed to come with fries and corn on the cob. Again, we could not seem to get the attention of any of the servers working the area tables to ask or to request a refill of our drinks or to get napkins and service items like silverware. Our table was dirty when we sat down but was never cleaned or wiped off after our arrival. We had no silverware, and even the menu and salt shaker were sticky and messy. I got up and walked to the men's bathroom to grab paper towels so we could wipe our hands and then grabbed my own drink refills of water and iced tea. Not a single server seemed to mind or ask if we needed assistance. We paid our check on the table kiosk, and as I entered their survey questions, a female employee slapped our receipt onto our table. She commented on the fact that I had not included any tip amount while making a racial animadversion. It, unfortunately, was very evident from the moment we entered this establishment that we were not welcomed or wanted. Regrettably, while we have always enjoyed dining at Chili's around the country the actions, and the loud message sent by this restaurant was received loud and clear. We will no longer patronize any Chili's establishment in the future. While Chili's is free to refuse service to anybody they choose their actions here were indefensible in a diverse society. read more

Chili's - Buffalo and Blue Chicken Crispers served cold, dry and stale an hour and half after we placed our order. - American Near Me - Morrow, Georgia

The alcoholic beverages were good but the ribs didn't taste like they use too and my onions and peppers with my fajita were spoiled...

First off our waitress was extremely friendly and provided excellent service. We were placed in our own section away from everyone else, which helped make me feel significantly safer. Our order was taken immediately and our appetizers were brought out super fast. The chips & salsa tasted super fresh and delicious. My loaded potato soup was what I expected. It was pretty good overall. My burger tasted very fresh, and met my expectations as well. I was not a huge fan of the checkout kiosks at the end, as I am skeptic they are that sanitary. I wish there was a sign or something that they are wiped down in between customers for some extra re-assurance. The 3 for $10 is such a great deal for the amount of food. read more

The staff was great. They was very professional and friendly. I would recommend my friends and family to stop by.

I've tried twice ordered from DoorDash. I called the restaurant they do not answer the phone. The food is always cold and horribly made. They won't get me a 3rd time read more

Came in for dinner on a weeknight. Our server was Cierra. She greeted us quickly after we were seated and took our drink orders. Our drinks came quickly. I ordered the Tito's punch, big mouth burgers, and side salad with vinaigrette dressing. Everything was perfect. The burgers were medium well, not over cooked. I asked for bbq sauce instead of the ranch and everything came out the way it was requested. Prices are reasonable, good food, friendly service. Cierra was great and attentive. read more

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Love Chili's because of my favorite entree (Bacon Ranch Quesadillas), but I never thought that I would also meet the sweetest and BEST server in the world. If you ever visit this location on Mondays, please ask for Ms. Anne. She was attentive, helped us order so we get the specials and save money, and overall just provided the absolute best customer service. Will definitely be back on Mondays to sit at Ms. Anne's table. 10/10 for customer service. read more

Chili's - Bacon Ranch Quesadillas - American Near Me - Morrow, Georgia

Best Chilis in the area to grab a drink for happy hour. I usually come with my wife to get the 2 for $25. One app + 2 entrees + dessert. You can't beat that. They also have a hidden menu with the 2 for $25. You can ask for egg rolls as an app with a 50¢ upgrade. Ask for the waitress/bartender from the Caribbean Islands, shes genuine and very friendly!! read more

If I rate this place zero stars, I WOULD! My boyfriend and I come here time to time and this time it was worse then other times. I ordered a medium Ribeye steak with mash potatoes and street corn, however when I got my ribeye it was over cooked. I asked if they could remake it and they did, but it was raw the second time. The manager came over and took away my plate and put it on the grill for a few more seconds. At this rate I lost my appetite and the manager said he would take it off our tab. After all the waiting I ended up filling up on soda and a few fries I took from my boyfriend. Worst part is when we got our tab they made it seem like they had taken off the ribeyes. Once my boyfriend checked his card, he was charged with the full amount! read more

Chili's - American Near Me - Morrow, Georgia

I love me some chili's sadly the one in Morrow just isn't it! I'm not sure what has happened over the past few months but their quality of food has declined! I ordered lunch today, steak was over cooked, presentation and taste was horrible! Service was fast and everyone inside was friendly... food not good though read more

Chili's - Presentation is horrible, steaks taste worse! Paid for 6 Shrimp only got three - American Near Me - Morrow, Georgia

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So, I wanted to stop in and place an order to go apparently the hostess says you can't do that anymore. But maybe if I go to the bar they can help me out. So I go stand at the bar for 8 minutes. Someone finally comes and sees me to give me a menu. Then she leaves. 10 minutes later so did I. It was not that busy and you'd think with restaurants struggling they'd be more interested in getting the business they can. Guess not. Won't try this location again. read more

I've been coming to chili's for many years. Enjoy the great customer service. Sat in the bar area and Cabrisha was very attentive and friendly. She has a great personality. Exactly what you want for a bar tender! read more

We had the sweetest, most attentive server in Ms. Anne. We felt like guests in her home rather than patrons at a restaurant. Make sure you ask to be seated in her section when you go. Due to COVID the patrons were socially distanced. Packaged plastic utensils were used in place of silverware. The food didn't disappoint. My baby back ribs were fall off the bone good! There are also $5 drink specials on margaritas. read more

I have really enjoyed my meal here. The staff are overly kind and the food is absolutely exceptional. Parking is easy to find and the prices for things are just right. read more

We ordered Chili's sliders for my daughter's Housewarming and it was a hot mess. We'll unless you enjoy burnt cardboard tasting burgers. Everything that was supposed to go on the sliders must have been invisible and tasteless. I highly recommend you go here if you want to waste your money. First and last time at this location. read more

I always get the dry rub ribs. 9 times out of 10 they're perfect. Whoever cooks them does a great job.

This the worst service at a Chili's restaurant ever. They need to hire robots for this location. At least then we won't expect personality from payed employees. Who is responsible for wiping down the bar for the next quest? Because no one ever wiped it down while we were here. I totally blame management for this poor customer service. These employees need training and so does management. The worst part was ....... watching one of the cooks come out to sit down and chat with another employee while we are waiting on out food. Where do they do that at?!?!? Last but not least. Yes I sent my food back, when you order a meal.... please bring out the whole meal. read more

Ordered Doordash from here . I had boneless wings and big mouth bites. The boneless wings were cold and the big mouth bites patties were very over cooked so much that they were hard and burnt. No plate should leave your kitchen that way. And my Dasher came straight to my house so there was no reason for my food to be cold. Do better. I love my county and want to patronize were I live and the restaurants around it. Y'all can do better. The southwest rolls were the only good thing on that plate. And staple my bag next time . read more

I ordered using Door Dash pickup. It took over an hour to get my food. There was not a system in place to give out orders. The kitchen floor leader came to help and the young ladies that was there disappeared read more

I love it here the employees are very kinda and generous and the food is delicious. I highly recommend this chili's! :)

Went in on a Sunday nite about 8:30 and didn`t get seated til almost 8:50, so we basically order our food and before she could bring it back to the table, we told her that we were going to get the food to go. Our server, Kimberly seemed glad that all she really was going to have to do was pack our food up to go and she wasn`t going to have to keep running back and forth for close to an hour asking if we needed or wanted anything else. I was really impressed with my chicken Smoked Chicken Quesadillas. I asked for all the sauces to be on the side and they were, although after she bought us the food, I did have to ask for sour cream since it had been left out. It comes with what the menu calls a fresco salad....maybe that french for nothing but lettuce, but it came in handy the next day when I made myself a salad for lunch. My dining companion went with the Sweet and Smokey burger with no bacon. It came back out to the table as requested. He even liked the mango-bbq and was happy to find it in the bag. I think he swallowed the entire burger down in about 5 bites. I`m not a big fan of the applebees, chilis, tgif etc of this world, but overall, I had a good experience at this one. Now if you want to discuss that an alcohol free Arnold Palmer and a double shot of Hennesy cost the same, well...that`s how you know you`ve visited a chain restaurant that up-charges on drinks of any sort. read more

Last night my husband and I went to eat here I asked for the southwestern egg rolls and the waitress Navette, that they assigned to us didn't say sorry we don't have those these are her words "we ain't serving egg rolls for the rest of the night" she was the worst ever. I was not pleased with how unprofessional she was. She came to our table and proceeded to place her butt on our table in my husbands face, then she didn't write down our order which was forgotten right after placing it. When the order did come out she had someone else bring it and my husbands burger was raw in the middle. I had to go locate her and she leaned over the chair instead of coming to the table and was like "what do you want, you want another or what" I will return but I will not be served by her. read more

Chili's - Raw burger - American Near Me - Morrow, Georgia

This place is the worse. The waitress barely checked on my husband and I. The bathrooms are dirty. And our food was over cooked. I wouldn't return to this location. read more

This place was amazing! Every bit of food and the drinks were brought out with lightning speed. Furthermore, they cooked my chicken tenders properly instead of overdoing it, which seems so rare these days!! All of it was delicious! The customer service was friendly and fantastic. I would highly recommend eating there. read more

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What an experience. The food was hit and very good but the best part was our waitress, Miss Ann!! She was a joy to talk with and she gave exemplary customer service. If this were my restaurant, I would give her a raise!!! read more

got food poisoning and they took no accountability and wouldn't give me a refund.

This location has really gone down over the years. There's plenty of parking this particular time we went on a Thursday night. My friend got chicken and cheese nachos which he said was OK. But he had to return his steak because on his six bite he bit into nothing but fat they didn't even trim the fat. I had the five dollar margarita and the buffalo chicken salad it was OK. It's really not hard to please me. But this visit was just mediocre at best. Wasn't even worth taking pictures read more

They have a 87 B health score 11/2017 The take out process isn't clear. After getting someone's attention (because no one acknowledged us) we picked up our food and paid for our meal. The counter of the bar was sticky. Overall it wasn't horrible but it wasn't excellent either. read more

First off no awesome blossom not even blossom petals anymore on the menu... called this location twice, system hung up on me twice after waiting 10 minutes. Who is running this company?? read more

The food is amazing but the service is horrible! This waitress acts how he is dressed, horrible. My wine glass had someone else's lips on them, everything that could possibly go wrong is wrong. The manager is apologizing but not so Sincere! read more

THE STAFF SUCKS!!! As much as I enjoy the food at this restaurant, the service is absolutely the worst!! Sitting in the foyer/waiting area, no hostess was there to greet us. I had to call while waiting for someone to acknowledge they had guests waiting to be seated. Of course the person on the phone made up some excuse about the hostess was busy...THERE WERE A TOTAL OF 8 PEOPLE IN THE PLACE!!! No more!!! read more

Slow slow slow, order curb side to go had to come around to the bar to pick it up. Fretting was horrible no hello how are you or nothing just "let me get you to go to the bar". Then I stood at the bar for another 15 minutes waiting on my food. Then another 10 minutes for them to bring out honey mustard that should have been in the bag already. Meanwhile back at the ranch my food is getting cold. read more

Waited over an hour to be seated when people came in after my family and got seated before us. Still at this time we have not been seated.

It was cold where we were sat at but they did move us and the table they moved is to was a little better but hey I understand its Saturday and packed but the waitress that attended us was A1 she was on top of everything.. didn't get her name but by far everything was good but the cold seating that's all that's why I gave 3 stars. Would've gave more star if it wasn't cold in the restaurant! read more

Words can't describe how terrible this food was. I should've known something wasn't right about this place when I went here on a Saturday afternoon and it was pretty much empty. I wish that once I had seen no one was there, that I would've just said forget the to-go order and go somewhere else since I hadn't paid for it anyway. My mom and I both got the nachos. The shredded cheese on the nachos was oily and translucent and the dish itself looked like it had been sitting for a while. They were also missing the mashed black beans and queso. I literally went back and forth with the girl at the to-go counter about the queso not being on the nachos and she claimed they don't put queso on any of their nacho dishes, even though the description on their website says otherwise. So, there was only "meat", "cheese" and tortilla chips (quotes are because I don't know if that's actually what those items were). I had the smoked wings which were decent and I say decent for lack of a more mediocre word. We had a couple of other items and honestly I don't even feel like wasting any more of my time trying to describe the atrocity it was. Seriously the manager has given up here. read more

In 2019 customer service is really lost but if evening customer service he had fantastic. Heaven (our server) was just that. The food was delicious. The cocktails was only$5.00 Hennessy margaritas was surprisingly good. We had two each. We will be back! read more

Came in to to the establishment and they stated that it will be an hour wait wait and sit down and then someone else came in behind me they took their name and then they seated them before us they need to teach them good customer service at the front I shouldn't have had to say hey I was here first then call back and they said our table was ready get in the little girl say hey love your table is not ready that's inappropriate you should want some young kid you should say excuse me ma'am your table is still not ready but we will see to as quickly asFirst impressions are everything when it comes to customer service please correct these issues teach them how to do good customer service at the front when someone is coming in to be seated I was very disappointing this was my first time at the establishment I don't know if I will die here again the waitress were very appropriate they got your food in the ass and your order in fast so no problems there but I felt really out of place at first when I first came in there was no greeting from either of your customer service as well read more

We walked out without even ordering.. we chose to sit at bar instead waiting an hour to be seated. The bartender took awhile just to say she'd be right with us, she was helping a couple try to pay their bill to the right of us then went past us to chat with her friends sitting to the left of us after which she just walked right past us with no comment at all, went to the other end of the bar and started making drinks.... at that point at looked at the other person I was with & made the comment that coming to this location seems to be a mistake so he chose to get up and we walked out. While driving to a different place to get food I called to speak with the manger. I asked for Trevor (the manager name on the sign) was told he wasn't in the manager on duty was Elijah and asked to speak with him. Expressed the disappointment in the lack of service and that we probably won't be back in. He never asked for my name or a way that he could reach back to me after he was going to have a talk with the bartender. My thoughts are he wasn't even gonna talk to them. He was just saying that to get me off the phone. read more