This use to be my spot for years!! Regular wait staff that know you by face. Now it's under new ownership and management and it's complete garbage. I have gone twice within the last two months and today let me know I'll never return. Wait staff are all young and incompetent. Service fee is added (their tip). This place won't last long it can't compete with the drinks that they use to serve. I ordered a spicy margarita it was 17.99. It didn't have any taste of what was supposed to be in it nor did it have a tajin rim. Adios El Ranchero!!! read more

It's been over a year since I've visited, and was so disappointed. The margaritas were weak, watery and they only had on the rocks. The food was mediocre, and service was not great either. We had a party of 2, and they added a tip onto the bill!!!! That was the lowest. So, don't go and you won't be disappointed. Hopefully, they will get new staff, manager, etc and it will get back to the way it used to be. But for now, NO WAY. read more

My very first time here. I was looking for good spot to eat. It was a warm welcome. The drinks were amazing. Definitely felt a little tipsy lol. The lady behind the bar was so sweet. Yes some of the workers still wear their mask and that's just fine with me! I had the Texas Burrito with no beans. The food was AMAZING! I dang near cleaned my plate okaaay! Def will be back read more

El Ranchero - Salsa, fresh guacamole and good frozen peach Margarita - Mexican Near Me - Jonesboro, Georgia

The food was amazing. I never tasted anything like it. great service. would come here again.

Stopped by this Mexican spot on a Thursday afternoon. It was during Happy Hour so I took advantage of the $2.50 margarita special. Food was good, nothing really stood out though. I ordered a combo of refried beans, rice + taco and steak and shrimp over rice. Hibachi style. The food was good for the price; my only gripe is that gratuity is automatically included, but I did not receive quick service at all. I would maybe come here again for the margaritas only. read more

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Laziest waitresses in the world my waitress had her son there as she was SUPPOSED to be working she spent more time with him then decided to leave and go to the store leaving us at the table forat least 15 mins. upon returning sheNEVER came to check on us. I kept looking down the aisle and the other waitress made contact with me and then told our waitress to probably come check on us. I will never go back. And I also took a picture of the beautiful view from the windows. But who cares because it's on Tara Blvd! Right! read more

El Ranchero - Mexican Near Me - Jonesboro, Georgia

I ordered 2 shredded chicken chimichanga meal and 1 beef chimichanga. They gave me a grilled chicken and a shredded chicken, that was dry. Then the only way to get a refund was to bring the order back. I was really hungry, going through chemotherapy is no joke. I used to eat in all the time. They have lost my business. read more

The place looks amazing! It's been under new management recently and so far they're doing a really good job the food is delicious and the service is great too. Everything here is good because I had the enchiladas and they were really good and rice and beans that were on the side too. read more

We walked in expecting a good time. There is a sign that says seat yourself. We chose a booth and the young lady cleaned the table and brought chip's and salsa. We never saw her again. Never came for drink orders or to bring a menu. After 30 minutes. We left. read more

My 1st experience here and I like the food but the server was not polite. I asked her to remove dirty dishes from the table and she declined. The $3 margaritas are on point though. read more

El Ranchero - Veggie quesadilla with chicken - Mexican Near Me - Jonesboro, Georgia

Food was great, service not so much. You have to get up and pay at the bar for food, which is completely fine. But we were never told and mostly ignored after our dishes were brought out. So, if you plan to go and don't want to sit waiting on a bill that never comes, just go to the bar. read more

The food is always great at any of the El Ranchero restaurants in the Atlanta area! We've been going to these for well over 30 years now and they never disappoint. read more

Classic Tex mex that tastes truly authentic, the steak and carnitas are amazing. Service isn't the warmest but I like that, don't get the house margs get the Texas, much better. They've got a huge burrito for like $8 that's an unbelievable deal, the meat is cooked and flavored perfectly. We drive 30 min from ITP for this place and it's always worth it. read more

The service is terrible took over an hour and still didn't get our food and the waitress didn't even check up on us the whole time. They also got my order wrong which lead me to believe that the waitress didn't even take our order to the kitchen. read more

This place sucks, wake up America! The service is bad and the food should be thrown in the garbage......if you want garbage than this is the place for you read more

El Ranchero - Chips and salsa - Mexican Near Me - Jonesboro, Georgia

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Great food. Great service. Authentic atmosphere. Quick service. I go here for lunch and dinner. No complaints.

El Ranchero exceeded my expectations. As an avid Mexican restaurant eater, I'm used to good service but this place delivered EXCELLENT service. Coco and Israel took great care of us. The vibes and food were top notch. I will definitely be back. read more

El Ranchero - The table. Our food was SO good that I ate so fast that I forgot to snap a picture. - Mexican Near Me - Jonesboro, Georgia

We went to El Ranchero at noon on a Saturday to have lunch for my birthday and we're told that the rice was not done and there were other items that weren't done and we would have to leave even though it was 12 and that's when it was supposed to open. The poorest customer service I've ever witnessed!!! there was nobody in the restaurant at all so apparently they don't need any business don't go. Then when I tried to call to make a formal complaint it went to a voicemail so apparently they aren't taking to-go orders either . read more

Food was pretty good I had the veggie nachos, the only thing I didn't like was that they put nachos way at the bottom so the chips was super soggy. They did give us extra chips though. The service was ehh....don't bring cash use a card to be quicker. They have like a iPad or something for the card so it's faster, took the lady at the front desk like 5 min to get our change. She was nice though, just seemed a bit overwhelmed to say it was slow. The drink were kinda weak , we had a margarita while we waited. I'm from New Orleans so maybe I have a high tolerance...lol...overall good menu, good prices , clean....I would go back again. read more

The food sucks. The service sucks. We ordered the Pollo el ranchero. Chicken was tasteless except for the "chef sauce" that was too hot to enjoy. The pineapple slices were pieces. We got the wrong order to begin with and ended up waiting over 30 mins and the place was empty. We were the only customers there. Even the cheese dip was tasteless. read more

Decent food at a good price. Lunch specials are really great. I come here often it's a nice spot for locals. I usually get the texas fajita nachos it's my favorite from any Mexican spot. Not much to say. It's not amazing but it doesnt suck. The prices is what makes it my go to spot read more

I went here for a working lunch with my managers and received the worst service ever!!! I should've just served myself considering the nonchalant attitudes of the waitresses. I LOVE MEXICAN and this WAS NOT IT!!!! I wouldn't recommend this location to anyone. The sketchy shopping center that it's located in should have been a clear indication of what to expect inside but I never Judge a book by its cover.... but I should've in this instance. read more

This place used to be really good a few years ago, but not anymore. I was really craving their fajita chicken quesadilla. The 1st time I wanted to get it to go but because I stood a the counter for 10 minutes and no one ever came to take my order I left. The 2nd time I waited for about 5 minutes before the waitress came to take my order. The biggest problem for me was that she was sitting at the table right in front of where you place your order but she was sitting down talking so I guess she wanted to finish before her conversation before she got up to do her job. When I realized she was the waitress & that she had been sitting right in front of me running her mouth instead of doing her job I just walked out. So today was my last try, I didn't wait long at all today & I finally got my quesadilla. However it was terrible greasy, every time I picked it up I had a handful of grease. It really ended up being a big ass taco because the cook didn't even bother to cut it. I asked the waitress for some sour cream she told me it doesn't come with the quesadilla & it cost .55....ok. She went to the back & never came back. Which is what I'm gonna do to....NEVER COME BACK! The customer service is terrible & so is the food. I DO NOT recommend this place! Keep driving! read more

When you make a bad house margarita, I should've known better than to stay. It was so bad. I wish I could be more creative rn but it was just so very bad. The caldo de pollo was salty and oily AF, the taquitos were bland. I literally left and went somewhere else for lunch. Run away read more

The salsa and chips are good. We got cheese dip and asked for jalapeños in it. It was the best! However, my entree was a disappointment. I got a vegetarian plate that came with one cheese enchilada, a bean taco and rice. I asked for spinach to be added to the enchilada as well. I only ate two bites of my enchilada because it was extremely salty! The taco and rice were good. We ordered two desserts- churros with ice cream and flan of course. The flan had an odd taste to it but I liked the churros. The dessert took a very long time to arrive which had us constantly looking for our waitress. Basically, the best part was the jalapeño cheese dip. read more

El Ranchero - Flan and churros with ice cream dessert - Mexican Near Me - Jonesboro, Georgia

This place literally sucks! I called to ask a question and before I could ask it the guy hung up on me. I called back thinking it was a mistake, or maybe we had gotten disconnected. This time "someone" picked up the phone and let the phone just lay there without saying anything. I believe the man did this to tie up the phone lines so no one could call in. I guess he didn't want to do his job. I suggest to everyone reading this to find another place to get your Mexican cuisine!!!! read more

OK YOU KNOW I LOVE A CHEEEEEEEEEEEEEEEEEAP DRINK they have 1.50 lunch Margaritas. I enjoyed 3 Margaritas and a lunch fajita with real guacamole for 10 bucks. Come on people! This is totally awesome! I am really proud of this accomplishment. I think I need a cheap eats and swallows blog! HMMMM that sounds splendid. The place was not packed, but try the margaritas, they are prettttty great! read more

The food was alright took a while to get it. My family and I were disturbed when we saw a roach on the wall... read more

So far i have been there twice and this is my second go to. I live right behind the plaza so this Is a plus. There food is so good. Customer service is great. Food nice and hot. On top of that the PRICES are worth it. Very affordable read more

Trying the Mexican burger, believe it or not it was really good. Even though it was a party , all the toppings made it good . read more

El Ranchero - Mexican Near Me - Jonesboro, Georgia

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The food is very good. The only reason I didn't give it 5 stars is because I had to go back up there after my order came to my house incorrectly. However they fixed it. read more

Food can be good at times. Been coming here since a child I'm 24 now. The older Hispanic lady has been there forever and now I'm sure she doesn't remember me but I remember her and she has given me horrible service twice. Snatched my bill from my hand because they brought me a dirty cup with lip prints on it so I asked her to remove the drink and that was her response along with speaking Spanish under her breath saying God knows what. Also received awful service two weekends on Saturday nights where the young Hispanic ladies were getting high or drunk and neglecting tables for extensive periods of time with fleeting and crappie waitress ing I do NOT RECOMMEND the place has potential buy not with old and incoherent family and friend employees read more

El Ranchero - Trash - Mexican Near Me - Jonesboro, Georgia

I had to wait roughly 10 minutes for our server to come to our table and ask about drinks. When I ordered food there were several items incorrect once my food came out. Very slow service and not friendly at all. Do NOT recommend. read more

Let me start by saying that I am an avid Mexican food eater so quality and authenticity is big for me. I used Door Dash to order food from this restaurant twice (I believe in second chances) and that has led me to this review. My biggest problem is the lack of ingredients and meats despite what's displayed on the menu. If I order something, there's no reason why you should have to call me to make several changes to my order because of unavailability. How are you a Mexican restaurant if the only meat options available are grilled chicken and carne asada? Al Pastor (marinated pork) is never available but is an option on the menu. Also when it comes to drinks, I favor horchata a lot. I paid for a horchata but because it was unavailable, I had to settle for lemonade (which was more like stale lemon water) so I was very disappointed at that. Again I emphasize this, don't have people pay for items on your menu if they aren't actually available. Portion size is a problem as well. I ordered a quesadilla and paid a little extra since they offered a large sized quesadilla option (I was hungry). Now all of you that are reading this, already know what a quesadilla should look like (especially a "large" one). So picture that in your head. Now picture a single burrito-sized tortilla, folded over like a taco, with meat and cheese on the inside and there's the so called "large quesadilla" they will serve you. The only positive thing I can say is that the food itself is pretty tasty but it would be a lot better if you were served the food you originally wanted. read more

Worst service I have ever experienced. The only good person was the chip lady. She ruled. Food was good but honestly don't even bother dinning in. read more

I went for dinner and the server brought me some chips with dip but no water. She never came back over there when it was slow. Will not go there again due to that!!! read more

Don't go here if you want to be treated with respect. They have the upmost ignorant, terrible customer service I have ever experienced in my life. I came in to order food at 10pm as it states they close at 11 only for a guy to come to me not greet me and say they are closed at ten, then proceed to rudely runaway from me as i asked why they were closed at ten if they close at eleven. He then proceeds to tell me they close at eleven tonight on a Friday, however the time on the door says eleven. Just rude, lazy , unprofessional people don't give your money to this restaurant. read more

Never again....never EVER again....the food was nasty, service waa awful, and some customers were cursing kind of loud to say children were present. Staff was rude. Never again. read more

To be honest I've gone here a few times but this visit was crazy. I took a friend with me and besides the food not being all that good, they overcharged us and was beyond rude. The server, a female, was talking us and had perfect English; but when she and my friend got into it, she went off in Spanish. read more

Lovely and very much a family spot. I come here for many reasons. Drink specials with Texas ritas, even on Sundays! Great service also.