Terrible service! Our table was greasy and the food not so good. The bathrooms are in terrible shape and filthy. The family next to us had a hair in their food I can only imagine what shape the kitchen is in. read more

I went there with my boyfriend and let's just say, we won't be going back. Our order was taken and drinks were brought out. My boyfriend's tea was nasty so he requested a Coke instead which was brought out in a cup that wasn't properly cleaned. Then we sat and waited what seemed like a longer time than normal for our food. The ribs I ordered were so hard that I had to hope and pray for a tender spot and the amount of pepper on it literally made my scalp tingle; I scraped the pepper and already barely there sauce off and ate what tender spots I did find. We were checked on only once by a manager I guess was her position, I honestly don't know but when she got the request from my boyfriend for a Coke, you could tell she was irritated (I hope they didn't spit in his cup). We NEVER got checked on by our server, so there were NO drink refills or asking if we needed or wanted anything else. When it came time to pay there was a mix up on my behalf but my boyfriend called the manager over anyway, this time a guy, so I could tap on my hard overcooked ribs to show him the problem, he rolled his eyes and said, "I'll take the ribs off I guess." Proper attitudes and proper service starts from the head so if the managers have poor attitudes and mentalities, you can't truly expect the rest of the staff to do or be any better. GET IT TOGETHER people or your reviews will remain less than positive and yours business as a whole WILL fail!! read more

We had a large party of 12 passing thru on our way home and stopped for dinner. Service was horrible - four of us got margaritas . . . each one filled to the rim and brought to the table one at a time. As the servers handed the drinks to us each one was spilled . . . . not totally . . . . just enough to get on everyone . . . table and floor. These were served in Martini glasses and not a proper glass for a Margarita. We ordered our meals and each plate was brought out separate for all 12 of us with diner number twelve not getting his food. By the time he got his food everyone was finished - so we asked that the dish be removed from the ticket . . . . we were not paying for it. The Manager had some words with us - he ran our credit cards thru and of course there machine would not work. Was denying all charges. . . . . we made a trip to the bar and they had a machine that worked. About as bad an experience at a restaurant we've ever had. I don't remember anyone apologizing. Chili's is one of our favorite restaurants - always good food and service but not here. read more

After an 8 hour road trip, we stopped here for dinner. Our waitress was PHENOMENAL. Eve was funny, kind, attentive, and never missed a beat. That's where the good ends. The food was just ok. Then, when it came time to pay out, their computer system was down. Somehow, other tables were paying out and leaving, but we got completely ignored. Our waitress apologized two different times for the extremely long wait and tried to get the manager to come speak to us. It was kinda like being held hostage, we couldn't leave until we paid but we couldn't pay because their computers were down and not a soul cared to try to help. That manager is an absolute coward and wouldn't come to the table, and when I went to tried to talk to him, he took off to the kitchen. I had an employee get him out for me and after chewing him out, he finally comped our meal. That should have been done half an hour before I had to chase this man down. He's genuinely a terrible manager and this place is awful. Eve is the only reason they got a second star, she's worth it, we really liked her. read more

Worst Chili's meal ever. Waitress was inattentive at best, and had her mask below her nose the entire night. Tortilla chips were stale. Burger was so over cooked that it was inedible, and the steak was even worse. The management should be fired. We ate here post quarantine so the restaurant was at half capacity. No excuse for this. read more

On a road trip back from being dropping our daughter in college and made the massive mistake of eating here. Understandably it was a busy time and we were very patient since the service was slow. Food was fine for Sysco-ish quality. It's been at least a decade since I had been in a chili so of course the menu had changed and not for the positive. We went because my husband had loved their almost tempura like chicken fingers but it wasn't anything like the past with their standard chicken fingers. Got the brisket, fries, fingers and Mexican corn. The Mexican corn was slathered in BBQ sauce, meh. Also got the cheese curds and they were fine. I ended up paying for my bill via the tabletop kiosk. What completely irked me about my entire visit was not the slow service or horrible food quality but the fact that I paid via the kiosk and our waitress KEE took the machine when it came to the survey!! Grant it, I had all the Intentions to give her a fair review because they may have been short staffed but to take the tabletop kiosk and take it upon herself to fill it out for me, was shady. That's what made me angry. God bless her, she is a hard working person but to do something like that was just absolutely wrong. For that, I would never recommend eating at this location ever again. read more

Great service and Food! Our server was extremely nice. Very helpful and high spirited which we enjoyed from being on the road for so long. It gave us a pick me up. Food was delish and we did not have to wait. read more

This place continues to go downhill. Service was slow, rude, and the order was incorrect. We explained that one of our party was gluten intolerant and asked for a corn tortilla instead of a flour one. As predicted (since nothing was written down) and the server was more concerned about the amount of salsa and chips we had, the order was wrong. This is not the first time this Chili's location has been lackadaisical in their service. read more

This visit started out slow but got better as time went by. They have one server call in so we went in knowing that they were short on servers. We were lucky and got Amber as our server she is fantastic. She helped us with our menu selections made sure that we all had our drinks and helped each of us get every little thing that we needed. I really enjoyed the baked potato soup it was very good. For an appetizer we got the guacamole chips and salsa with your always fantastic. My daughter Rachel had a steak and it was cooked to Perfection she really liked the broccoli and side salad but when she saw the grilled asparagus on another table she wished she had gotten that instead of the broccoli. Suzette had the grilled chicken and it was very good and healthy we will be back and we will ask for Amber our next trip. read more

Chili's - Tex-Mex Near Me - Meridian, Mississippi

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Service was lousy and we had to wait for over an hour. The servers also don't give you a lot of attention and food was below average for the time we waited. Never stopping here again!!! read more

Been here a couple times and every time I've been here I've had to wait Atleast 30 OR MORE MINS #dontrecommend because they didn't give me the food I ordered THEN when I did get the food I deserved it was dry and cold so Please don't go here read more

Bartenders are great. They recognize me when I come in and know what I'd like to drink. Food is what I expect from a Chili's. The manager does not appear to be very personable and seems to treat the staff poorly. The AC has been broken for over a month! They have gotten smart and put a tub of ice and a fan in the bar to cut the heat read more

Chili's - Air Conditioning - Tex-Mex Near Me - Meridian, Mississippi

Service was awful, our server didn't even speak to us but to ask what we wanted. the food took forever for just a party of 4. Price doesn't add up either how does the 2 for 25 with no substitute end up being 36$. Will never eat here again. 75$ for 4 people to eat lunch was ridiculous especially when the food was awful. read more

Terrible! Don't go! We love Chili's but this one is awful. It wasn't very clean. The service was slow, we got our appetizer when we were more than halfway done with our entree. The steak was medium rare and was supposed to be medium. The mashed potatoes were ok'd and then they must've put the cheese on top and nuked them. The broccoli was Luke warm. Just a terrible experience. read more

Horrible horrible service. Extremely slow. Took forever to get our food and then our ticket. We had to go ask for someone to cash out the ticket. Server was unfriendly and never smiled. Not helpful. Crappy attitude. Dropped a knife on the floor and just kicked it to the side. Never picked it up. The knife was still laying there 30 minutes later when we left. Corporate management needs to step in and take this place over. Don't go here. You will regret it. read more

Chili's is chili's what can I say? It's good! Some of the staff is super nice here, one gal seen me and my kids come in and she waited tables made drinks at the bar and totally Had us waiting 25 mins before sitting us down and it was mid day restraint wasn't even that packed. That's the only down fall I had at this chili's. She made eye contact with us as soon as we came in and then she sat us down rudely. read more

Do Not Go Here To Eat! We were greeted five minutes after we arrived, our server was slow in getting our orders, our server was also switched halfway through the meal, the food was salty, salad gritty, and they didn't bring out part of our order. It's really sad when a franchise ruins the name of a great restaurant. And this one almost made me never want to go to Chili's again. read more

Chili's - Chilis - Tex-Mex Near Me - Meridian, Mississippi

Pass on it. I wanted a burger, and had the following: a greeter who seemed annoyed I was there, slow service, and ok food. Added avocado, and got two small lumps(the manager did fix this) It wasn't worth it for me. They need some serious training. read more

Chili's - Tex-Mex Near Me - Meridian, Mississippi

Terrible! Don't waste your time with this place! Bathroom was disgusting and all food was ice cold and still mooing! Mac and cheese was disgusting. How can you mess up mac and cheese? My husband got his food 30 minutes after my family. I guess they had to go Kill the cow! Forgot the bacon on the burger and brought out raw bacon dipped in grease! Do t waste your time! read more

It's chili's. The food is going to be the same pretty much at each location. This particular chili's wasn't quite on point. Maybe it was a bad day, but for sure the tables were sticky and the floor was not clean. The food was typical chili's fair. I'd go back only if it was a choice between chili's and McDonald's. read more

Horrible food and horrible service! Chili's in meridian needs to be boycotted! Worst experience ever! I won't be going back if my life depended on it read more

I placed a to go order at this location. It took the lady 5+ minutes to get in our two item order. I then arrived to retrieve my order and I received my queso refrigerated. I call and ask if I could get warm queso (since I am staying in a hotel with no microwave) and the girl asks if I can hold. After 15 minutes of being on hold I arrived back to the store. I explained I was staying in a hotel abd no way to heat it or I wouldn't have even complained. ThE girl was very rude, unprofessional, and did not care. This makes me sad. Everything else was ok. read more

I used to think Chili's was a top notch American-style restaraunt that was fast growing and only served quality, delicious food; I have no idea why I thought that. I myself have grown to continuously dislike these sort of locations with the same basic menu, small portions, and poor quality, but in all honesty, there is something about Chili's that is more attractive than its similar counterparts. For one, this spot always has pretty fast service, with very engaged and curteous waiters. Along with that, the ambience is well-done, and it never seems too crowded or empty. That being said, the appetizers and entrees are nothing spectacular, and tend to be bland and unsatisfying. read more

Of the many Chili's experiences I've had over the years across the nation, this one was the worst. The service was slow, the food came out cold, and even getting the check was slow. And, the waitress knew it because she kept apologizing for everything being slow. Ironically, one of the other reviews said the same thing. So, I'm beginning to think this location consistently runs slow. Thank goodness the food tasted okay. read more

Ordered curbside, that doesn't exist! When I called was put on hold for 10 minutes, finally went into restaurant, workers standing around on their phones, I had to wave someone down to get my order. Salads were hot and lettuce withered, ice cream completely melted, coleslaw was hot. Spoke with the manager, he apologized. read more

Took my mom out for lunch today and cringed when she said she wanted to go to Chili's (she had never been before). Chili's has always been notorious for bad service, but I had hope that things had improved. Well, once again they let me down! And it's not the food! The food is good! Today the hostess seated us and we waited on our server...and waited...and waited... Finally told mom that if someone didn't come by and at least take our drink order soon, we were leaving. When she finally shows up, we put in our entire order. She comes back with Mom's tea and my water with just a couple of pieces of ice. When she brings the food, Mom asks for ice since her tea was hot, the girl then informs us that the ice machine is broken and she can't give out anymore. Ummmm there are multiple convenience stores around. Go buy some ice!!! The food was really good but I'm hoping mom doesn't ask to go back. read more

Me and my family ate there last night and i ordered a sirloin cooked medium and i got it well done n my mash potatoes were luke warm. I had to find someone to tell about my food due to the fact my waitress was no where to be found. I finally went to kitchen entrance found someone and told them about my food. 20 minutes or more my food came back and my steak was med well and potatoes still barely warm. My husband ordered chilli and it was barely warm itself. It honestly the worse experience ive had there and I stopped going to Applebees for this same type of service. The last time i ate here the service was slow but after this I wont be returning. The meridian MS store read more

The service was deplorable, the food even worse! If you like rude people and ridiculously horrible food then this is the place for you! This place doesn't just give Chili's a bad name it might totally destroy the Chili's brand for me completely! They should have never open this place after lock down! read more

It was very good service, really great burgers I would recommend going to this chili's to most people don't pay any attention to the reviews that we're posted over a year ago because those are all bogus. They have gotten new service sense then. read more

Hostess did not smile at all but did not growl. Waitress compensated for the former employee by giving the greatest smile and welcome I have seen to date. Food order was painless. Ordered the Oldtimer with cheese. I was asked several times for refills. Burger was very good and being a first timer to this resturant. Now to the bathroom. I would give bathrooms each a 'B'. I am trusting my wife for ladies. read more

Went to pick up takeout-no curbside pick up. Waitresses weren't wearing masks. People standing at bar maskless. Then saw back in kitchen where they were preparing my food and one girl I'd mask around chin, the other didn't have one on. Canceled order and left. Beware if you are concerned about health safety. read more

The worst excuse for food on the planet. Can it get any worse than salty rubber chicken? Save your money and your stomach.

It's almost worth going just to witness the legendary bad service. Bring your own food, drinks and seat yourself, because the staff seems to struggle with all three things I just mentioned. read more

Worst ever!! Stopped on our way down I-20 for lunch. The place is sooooo dirty, don't even want to mention the nasty restrooms with no TP or soap. The food was even worse. The buffalo chicken sandwich was dried up shriveled piece of leather. The sauce was on it but totally dried. Everything looked and tasted dry and prepared hours before. Save yourself and pic somewhere else to eat. read more

Worst Chilis I have ever been to. I would not recommend this place to anyone. The place wasnt even full amd we waited forever for everything... awful read more

Place was dirty. Food was sub par. Tasted like chemicals and preservatives. Server was nice but very slow. Won't be going back.

I do like the food here but it is impossible to enjoy it. The last two visits the orders have been wrong and taken an hour or more to receive. The last visit took 30 minutes to receive chips and salsa and an order of wings. It was over an hour for the food to get there and then it was cold. The waitress we have had both times is clueless. Maybe it is just her. I just do not see myself going back. Besides the delay the place was dirty. Just an overall bad experience. read more

Despite the reviews, we had a good experience at this Chili's location today. The one in Jackson,MS is terrible - so I was hoping this location would be better and it was. We had friendly service, good food and the restaurant was clean. Our entree was a tad slow, but nothing worth complaining about. read more

The only reason we came back here again was because someone had given us a gift card. Service still slow and horrible, seemed like it was the kitchen staff having issues. Our waitress was trying her best and mentioned that she had to " fight and beg" to get our food. We had fried pickles for an appetizer, the pickles were floppy, mushy, and downright gross. We also had the Chipotle chicken tenders with corn and fries. The chicken was hard and tasted old, fries and corn were cold. The constant arguing and cussing coming from the kitchen was loud and annoying (I have small kids). Will not be back. read more

Two stars for my waitress who was really sweet. My order was wrong twice and I heard them yelling in the kitchen...time for some new management. read more