The food was good and hot. The service was fast and friendly. The crowd was nice and reserved.

Chili's is one of our favorite restaurants. They have a diverse menu, are usually clean and friendly. Love their Chili queso and chips!

Waited 30 minutes at the door, nobody ever took our name. Kept getting "we'll be right with you" then they disappeared for 15minutes. Wasnt even busy read more

This time around I went to chillis I used the yelp reservation, which was perfect. It was 8 of us and we were seated as stated on the app time frame. We were greeted seated and the service was quick to my surprise for a packed night. The ambiance was chilled the kids ordered practically the same thing the triple dipper and I have broccoli, chips and salsa. read more

As a fan of Chili's, it pains me to write this review, but this location is at best a 2 star. First, the restaurant was dirty. And they must've had a leak or a water pipe break as there was a half inch of water over large portions of the floor. Our server was polite, but was not very attentive. Additionally, I ordered my regular... The honey, chipotle chicken strips, and I must've got the bottom of the barrel. They were thin, hard and not of the normal quality. To add injury to insult, my wife fell due to the wet floor. I asked to see a manager and all of a sudden the place became a ghost town. My wife was not seriously hurt, but the staff couldn't have cared less. Obviously will be back to Chili's - just not this location. read more

Chili's - Dining area - Bars Near Me - Memphis, Tennessee

I just won't be back. I have been on hold for almost 10 mins, the person who answered the phone took a long pause after I told her I was placing a Togo order and she hasn't come back to the phone. The last time I ate hear I got sick from under cooked burgers so it's probably best I stay away. read more

We came to eat. It was within Lunch menu hours.. It wasn't not crowded . The waitress was attentive and prompt. The environment was nice. The music was upbeat. Yet, low enough for me to hear my daughter at the table . The burger was cooked just right and savory. read more

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Garbage food. Like not even trying to provide decent food. GrubHub has destroyed decent food, these clowns aren't even trying at this point. No tortilla chips, guacamole slopped on the side...no attempt at serving decent food. read more

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So bad and terrible. It was awful. Bad service. They had no potatoes and the chocolate milk was ass. Everybody was mean and slow and cooked my steak bad I asked for medium rare and that shit was COOKED read more

food was cold, waiters have terrible customer service,waited over 30 minutes for chicken and i almost thought they were chicken nuggets I've never been to an establishment were the customer service was as poor as this one.Do better read more

We arrived and were seated immediately. We were greeted by Kelvin and he took our drink and ap order. He was very friendly. When he brought back our drinks. We ordered our meals. The food was very tasty and heat hot. Everything was great. The place was clean and very inviting. Thank you for the great evening. We will come back. read more

Food was delicious. Service was good. Didn't have to wait too long to be seated. Waitress was very nice and helpful.

Food and service were pretty good the last 3 times we have been to this location. As in any big restaurant, you can't control the crowd, but other than that I will keep going to this location. read more

Food quality and quantity was amazing. The service how fast everything come to the table was promptly.

My take out was undercooked,I won't be going back ! Makes no sense! Y'all need to do better or close down! read more

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The food was ok, though slightly cold. There were 6 servers standing around chatting but the bartender acted as server for our table. He was very busy! We waited 25 minutes for our food. We only got our chips and salsa after we received our entrees. The floors are filthy. The floor in the women's restroom is sticky and the whole restroom smells like a backed-up drain. read more

Had to finally get out the house during this snow week and chilis did not disappoint. The drinks were tasty. The food was good. Some items were a little cold but not like it's been sitting, just not piping hot. Service was slow a bit, but once help came it was good. One of my favorite chilis! read more

This was a great visit! When i walked in i was immediately greeted and seated! She then went on to briefly explain their holiday drink and menu! She wasn't my waitress but she def maid the service better! Our waitress came and she too was very polite. She took our drink order and later our food order. It began to get busy and our food did take some time but when we asked her how much longer it would be, our food then came out. So we waited about 30 mins for food! I won't complain, it was Friday night and the food was hot! Overall the visit was a great one and I'm glad this location has opened back up. Will def be back! read more

Chili's - Strawberry Lemonade - Bars Near Me - Memphis, Tennessee

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The food was not very good. The chicken on my fajita was barely above can chicken breasts and the Steak was ok but kind of like that from the Walmart freezer. Same chicken In her quesadillas so they were left behind also. Tired of paying a lot for good food and not getting it. The place seemed clean enough and everyone was friendly. read more

Chili's - Fajitas from hell - Bars Near Me - Memphis, Tennessee

Ordered take out. More than half of the order was wrong. Everything on receipt was right. How hard is it to follow instructions? Food was cold and inedible. Will not be going back to this location and suggest no one else does. read more

Absolutely unbelievable. This was hands-down the worst customer service experience I've ever encountered. If you enjoy being ignored, dismissed, and utterly baffled by how little someone can do to help, then by all means--place an order here. Anna managed to turn a simple issue into a masterclass in how not to handle customers. Zero resolution, zero accountability, and a level of unhelpfulness that was almost impressive in its consistency. Avoid at all costs. read more

POPLAR AVE, not FRESH...I preferred Chilis Wolfchase but according to my location, DOORDASH chose Poplar Ave location. And it took my DASH driver an hour just to get to location n pickup food and when she arrived to deliver my food, there were 6 small kids in the car n my food was retrieved from the trunk...not appealing! I ordered $100 worth of food on Wednesday, February 14th, VALENTINES' day. One would think the restaurant is ready for the heavy load that should be expected on this day. Out of 4 entrees the only thing worth buying was the chicken Alfredo pasta. I even ordered a side of broccoli to go with pasta for $4 and got 2 florets , not steamed. 3 plates had fries which was overly cold n limp. The 2 orders of chicken crispers looked a day old, dried n skinny, very little meat and small in size. The corn on cob was skimpy and missing lots of kernels each cob... the boneless wings were hard n not tender;the sauce was tasty tho. O AN, I doctored my own fries with cheese to try n add flavor MYSELF but to no avail....I payed for 2 extra honey mustard n got only 1 that came with meal n they gave me fries instead of white Mac n cheese. I lost my appetite n could not stomach the remainder..... OVERALL, a waste of my money, my time, and tastebuds. I was dissatisfied n disappointed. RESTAURANTS WHEN DELIVERING SHOULD USE FRESH, Cooked FOOD. read more

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The food and service were both very good. The 45min wait was a bummer but we didn't mind

love the food and vary fine people there to but next time I get a triple dipper for free pls and thank u

They were very busy but because of how GREAT our service was you'd never know it. Kevin was incredible. Seriously, he never let our drinks get empty, and he was on top of things when it came to getting our food out on time. He had plenty of tables he was working but he never got overwhelmed when it got crazy in there. Food was great too, kudos to the kitchen staff for keeping up with the business too. Better chilis experience we've ever had. read more

Food came out wrong and the waiter was barley around never got any refills just sad I won't be coming back to this location

Service was good and the food was excellent. We almost did not come because of the low ratings, but we are glad we did.

The service was the worst service I have EVER had in my ENTIRE life. Our waitress was horrid. She never checked on our table 1 time. It took 25 minutes just to get our drinks. Although the food was decent the service made this experience insufferable. read more

We walked to the entrance doors that were smeared with grease. Then we smelled the foul stench of nothing being cleaned ever. I went to the bathroom and it was so disgusting that I refused to use it. We left and did not eat here. read more

Experience was terrible this evening. Waited for almost 2 hours to be sat. Was dining in because it's my mother's 60th birthday and this is what she wanted. Joined the waitlist through the app. I understood there would be a wait with it being the weekend and we went about 5:30. I checked in with the host once we got there. Was told it would be another 10-15mins. There is no seating in the waiting area so I went back out to my car. Waited another 20 mins. Checked with the host again to see how much longer the wait would be. He said the server went down so he wasn't sure but about another 10-15mins. We continued to wait and check our place in line on the yelp and chilis app. After an hour and a half , the app stated I wasn't in line anymore. I never got a call or notification for a table or cancellation. Decided to order the food to go, got our food in less than 20 mins but didn't get a text that it was ready. I just happened to go in and wait on it and it was already sitting there. Food was good but lack of communication and how unorganized everything was just made the visit awful and I won't be back again. read more

There are no customers in the restaurant and customers are being told that there's a 15-20 minute wait due to a shift change! No complimentary water, chips, salsa.... Nothing!!! We're just standing here. read more

As you can tell by now, Chili's is one of my favorite eateries! I enjoy the family friendly atmosphere and the great food. Whether you are trying to eat healthy or if you want to just get your grub on, this is my go to spot. The prices are always reasonable and if you sign up on the email list they will send specials that they have throughout the week. They have a great happy hour, with 2 for 1 specials. The drinks are not that strong, but it is just right if you want to take the edge off from a long day of work. On this particular day, the wait time was longer than expected (which was a surprise) because it wasn't really busy. We also waited a long time for our beverages and the waitress barely checked in on us. This same issue seems to be an issue across the board with Chili's. Anyway, I enjoyed the time with family and my food! read more

Chili's - Bars Near Me - Memphis, Tennessee

waited for 26 minutes to get our drink order in and then waited 50 minutes on our food... not good especially when othered came and went while we waited read more

overall, service was good. other than our server. the food came out relatively quick, they were packed so i was expecting it to take a little longer. our server was rude, she treated us different than the other tables, and when the time came to fill out the survey on the tablet, she came up behind me and said "oh i busted you didn't i?" and clicked "strongly agree" for me on the server review question. while we were eating i asked for a dipping sauce and she went to the back, came back to our table without it, turned around, and walked back 5 seconds later and snatched the pepper shaker out of my hand to show me "how to properly do it". it was an awkward experience to say the least, but i love chilis so i will be returning. just hope she improves by then. read more

waitress is very nice, but took a while to get food and there was a hair in my food. it wasn't very busy either.

This Chili's restaurant, located across from Wolf Chase Mall, is the best I have been to in some time. I had almost given up on this chain from multiple bad experiences in other Chili's. My second visit this week. Service and food was top notch! Good job to the team! read more

I have tried to give this place chance after chance. The last time I ordered they left food out. Then the time before that I did a curbside order and had to go inside to get my food. This time I ordered a fajita and the cheese was molded. How can anybody give someone molded cheese? I will never go back now. I tried to get a close up of the cheese. read more

Chili's - Bars Near Me - Memphis, Tennessee

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0 stars. We orders chicken critters with fries and soup for the kids, Cajun chicken pasta, and a burger with "onion blossom". We ordered pick up.. and here starts our issues: our food was MORE than 30 minutes behind the quoted time and when we received it (we checked it in the car) it was already cold.... The tray our drinks came in was ripped in half and caused us to spill the drinks everywhere I ordered my burger with PINK in it (it's an option when ordering online), but received it EXTRA well done! The "onion blossom" is just cut in half frozen and thawed out onion rings I ordered a margarita, because who wouldn't need some alcohol after this nightmare, but received ALL sweet & sour... I honestly don't believe they put any alcohol in it. AND the worst part... after waiting for SO long, our waitress was VERY attentive to people of her own race and delivered their food ahead of us, but wouldn't barely look our way. There is no excuse for this type of behavior. Needless to say, I will NOT eat at chili's again... this was the absolute WORST dining experience I've ever had. I would rather skip a meal than eat here again. Sadly, due to the online ordering process, I gave them a tip... I wish I could get a refund for that! I won't ever tip ahead of time again... that was ridiculous and I feel as though I was completely ripped off. read more

Not a good location unfortunately. My DoorDash had several items missing so I just drove up there. It was bad y'all. I feel like they aren't properly staffed perhaps. It took three people to finally get the rest of my items and it was a mess of other people who had items missing from their own orders. Got what I needed finally...But I didn't realize my daughters LAVA cake was frozen until she went to eat her dessert. The lava was frozen lol. Yikes read more

My family and I ended up here on a whim and we weren't disappointed at all. The service was great. The food was yummy and everyone left happy and full. It was a Monday night so it wasn't as packed as it would normally be and we are glad. I ordered the sirloin with mashed potatoes and broccoli. I enjoyed it very much. We had guacamole and salsa for an appetizer. I really loved their guacamole. My sister ordered the loaded fries and she enjoyed it very much. Our server was sweet and friendly. No complaints. read more

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