I'm not sure why I bother with this chain any more. The service continues to go down hill along with the food. It honestly goes along way to write the orders down instead of trying to memorize them. A lot of time is wasted to correct the orders and food is being tossed all because someone is to proud to carry a note pad and pen. read more

super disappointed. I've never had a bad experience here until the other day. I placed a online order for to go pickup. About 20 minutes later I got a text saying my order was ready, to head to the restaurant and to click on the link I was texted with my spot number. I did that, got the confirmation that my order would be right out. I sat in my vehicle for OVER 30 MINUTES waiting for my order. I finally went inside and was told no one was manning the counter and they were randomly checking. My name had been marked as picked up, my order placed on the door dash shelf. The associate told me that because of my issue I would be receiving a gift card over email, and yet I've yet to have that happen. Not only shouldn't I have gotten a text that it was ready but it wasn't, I shouldn't have been given false information. When I finally got it, it was cold, very cold. This shouldn't happen and I'm very disappointed. read more

Appetizer - dry and overcooked wings. Entrees - OK Burgers Service - slow and not real attentive Manager - Seemed to challenge that wings were overcooked - eventually offered to remake - second batch also dry and overcooked and not real hot - not sure if they really remade them or not. Bill - not what they said initially they - charged for the wings we could not eat. Server got bill fixed. We have ordered these wings many times in the past and these tonight were awful - earlier experience these wings were always very good. read more

This the worst chilis ever. The managers are so rude and disrespectful to their employees, as a customer that has been going for past couple of years I have quickly learned that the other customers are very rude to the servers and call the manager out for no reason. The managers allow the customers to be rude to the employees and they even encourage it! The past couple of times the managers have done nothing about the problems. The managers don't follow the health department rules regarding covid-19 regulations. The past couple of times I have been coming I have not felt comfortable about the situations around me. I will not be returning read more

My husband and a I went there for lunch today and it was horrible. My turkey, avocado bacon club had Dat under a heat lamp for so long that the lettuce was cooked. So I sent it back and waited for 20 minutes for them to make a new one. When it finally got to me the fries were not all the way done and they were greasy. My husband's flat bread pizza had a piece of black plastic on it. Plus our waitress was no where to be found. The last 3 times I have gone to Chili's it has been really bad, I will not eat there again. read more

Why a big restaurant does not have wifi is amazing..... I have always wondered why there is never the same servers... Good chips and salsa !

Takes forever 40 minutes to receive food. Staff are rude and will not answer any questions. Food came out cold and would not recommend going here. read more

Was expecting Chili's in Greeley Colorado to be the same as Chili's in Portland Oregon. Poor quality food, the wait was over an hour for a hamburger, coffee tasted like soap, bathroom was filthy, nacho's were soggy. Server was sorry, took off the price of one item. What happened to this great restaurant? Are they going under? read more

It doesn't matter if I go inside or order To Go, they ALWAYS mess up my order or are SUPER slow. Servers are friendly and food is mostly brought out warm but other than that i have been VERY disappointed with the service I have received. read more

Service was good but the food is not. For whatever reason they love dumping salt on everything. Also just feels dirty, a lot of stuff on the ground. read more

The service and food were awesome. All special requests made correct the first time and the speed was on point. Great place for lunch

I called first and the woman I saw at the bar later answered. I only said "I would like to.." and she said "Hold". I was on hold for over 20 min so I hung up. I thought they forgot about me. I called back and I only got out "I.." this time and she slammed me on hold without saying anything. I waited over 5 min. My daughter and her friends (upperclass UNC students) who were going to go with me decided to go elsewhere because we couldnt' reserve and they said the restaurant has a bad reputation. I decided to place my order online this time and go to pick it up. I walked in and went to the bar. She didn't speak to me but acted pissed off at me right away. Then she went on to cut a bunch of lemon slices and put them on drinks - over ten of them. No wait staff walked up to bring her bar orders. She had no way of knowing that a lot of people would suddenly order drinks that need a slice of lemon. I worked in a bar and few drinks do. After I'd been waiting patiently for about 5 min, without her ever speaking to me, she told her that I placed an order and it should be done. She walked away like a petulant child. Then came out to ask my name. I told her and she went back into the kitchen and came back with my order. I never once asked anyone to hurry. However, its incredibly rude to not greet guests and then to do it in that way. I took my hamburger home and took a bite. It was completely raw inside. I had to cook it myself. It was dark enough on the outside to appear cooked. When I ordered, there was a message that it would take 19 min. By then it had been 25 since I ordered, almost an hour since I first called. Apparently, the thin witch with the dirty-blond hair in the bar is not aware that it's the guests that make it possible for her to get a paycheck. I didn't deserve the VERY rude treatment. I won't be back! I will will be happy to warn others (I already told my daughter and her friends about my experience to which they replied "We warned you!"). But others need to know how bad the service is when she is working and how badly they are likely to be treated if they order for carryout or have use of the bar when she is working. read more

This Chili's was ok, but it wasn't the best, too much pepper on the corn, smoked ribs

We tried the pick 3 Mexican Plate .. rice was either undone or old - nutty consistency, we were surprised when we were informed after we ordered that Chili's does not have hard tacos on their menu. Out of four orders, two were incorrect. I did like the queso dip but ran out of chips before it was finished. My wife found the tea pitcher and poured our tea as the waitress was somewhere else. Loved the enchiladas - I had cheese - it may have been the hour we visited as normally Chili's restaurants are very good. read more

Had a wonderful lunch today with my husband. Food is great, service is even better. I watched them clean after people left...let me tell ya it wasn't no swip the table with a damp rag. They actually cleaned. I was so impressed. Let me just say thank you to Tiffany. Your awesome. read more

As generic as it may be, I can't get enough of the Chili's chips and salsa! Food and service is always good.

Don't eat here....ever! It was horrible all around. The queso was orange but tasted like 3 day old homel chilli. The chips were greasy and clumped together and the steak was so hard and rubbery we spit it out in our napkins. It was cold and dirty. The people working were cooking and running cash register. Not cool. I want our money and time back spent there. Gross!!! read more

I always enjoy coming here. Staff is Awsome, Food is good, Chips and Salsa with my Fav Margarita is the best.

Its been a few years since I have ate here. I have to say it was the worst food I've eaten. No flavor. No seasoning. Very bland food. Dry meat. I gave it one star for making my cherry coke. I'd choose Apple bee's over Chili's any day. They are not what they used to be. To bad because I used to love Chili's. read more

Manager on the night of Veterans day 2017. I decided to take out my father for a nice dinner since he is a United States Airforce Veteran. As soon as we walked in there were about 15 people waiting and no hostess in sight. So we patiently wait for her to finally appear and blatantly ignore us. Then we see the manager, she was wearing normal clothing(no uniform)in a dress up floral shirt, my father who has been patiently waiting to just put our name in politely walks up to her to give her our name only to have the MANAGER rudely put her finger in my fathers face and tell him to wait. Which we did, a little irritated at this point, we put our name in to find out the wait is 15-20min (no problem!) we sit down and wait our turn. After 20 min of waiting still with 2 parties ahead of us, a family of 8 walk in and put there name in to be seated.. Not even two minutes later she sits the table of 8 at 3 SEPERATE tables near each other and completely skips over the rest of us who have been waiting 20+min. So now we are upset and decide to ask the manager if this Chili's runs by first come first served... Only to have the MANAGER once again put her finger in my father's face and told him no. So we immediately left without hesitation! Go to loveland Chili's, it's worth the drive for quality customer service and no rude managers who don't even help there staff buss tables! read more

Chili's used to be a decent place to eat. Now the food quality is very low. We were there Sat night 12/7/13 and had the honey chipotle chicken strips, we used to get 4 large strips, not now, they give you 3 or 4 small 2 bite size pieces, and the fr fries used to be nice 4 inch frys....not now....they have cut back on the quantity and they are like 1 1/2in small frys. Needless to say they have lost a long time customer for good. read more

this is the worst place it took 50 min to get my food it's cold and i didn't get all my food that i need and once we were living we newded him to splut the bill and he split it in 3rds i'm so done and we come here all the time and never complained so i'm done and btw i'm going to love land read more

This place was terrible. I cannot determine what was worse; the service, the food, the loud music or the silverware. We will not be going back here. I decided to give this place a try as U have been to other locations and they were great. But here is a no no. Don't waste your time nor your money read more

For a national chain like so many others, it's OK. Cold beer, decent menu selection, not usually too loud, and pleasant decor. What more can or needs to be said? read more

I usually am okay with chain restaurants, I know what I'm getting. Sadly this location is different from other locations I've visited, this Chili's is horrible. Visited before lunch rush, so they were slow. Sat in a bar booth, bartender was very chatty with people at the bar about sports,but 10 minutes of sitting there listening I gave up, got up,went to the hostess to be seated in the restaurant side so I would be waited on. Sat at my table and finally got service, ordered and then noticed how filthy this Chili's is. As in, I don't think they even cleaned he night before or decided that morning to have a huge chip fight and leave all of the chips on he floor, along with other junk. Table wasn't clean. Floors were nasty, decided to avoid using the restroom to be safe. DO NOT go to this location. Dirty, rude, too busy chatting to wait on customers and he food wasn't even hot, not that my server ever checked up on me. Way too many other options near by to bother eating here. read more

Just went last night and had a great server. He took great care of us. Even offered us extra chips to take home, which was a hit with my son. Food was excellent as always!! read more

I ate at this location around a year and half ago not thinking much of it as the food was a bit cold and the waiting time for the food took a while. I decided to try it one more time with a couple of friends of mine back in December and I must say I was impressed. I ordered a guacamole burger and my friends ordered steaks. Unlike the time before we received our food in quickly and our waiter was an improvement compared to the time before. I had issues with this restaurant in the past but lately the past couple of times I have eaten here they seemed to have been pretty good. read more

I found the food to be pretty good even though I didn't get what I ordered. The first thing I noticed when I walked in the door was how filthy the floor was, looked like it hadn't been cleaned for a week. The lady's bathroom was also very dirty and there was food smeared on the wall next to my booth seat. My "cleaned off" table even had crumbs on it. It took forever to get our fried pickles and they were burnt so had to wait or another order. Then I got the 10 oz steak instead of the 6 oz that was supposed to come with salad. The 10 oz did not come with salad but with a veg that I don't like. Too bad, I would like to go there again but probably won't. read more

A sore disappointment. I know they are a chain but they don't all operate the same. Our family joke is at the Greeley Chilis, what Chilis will we get tonight, until last night. We are done! First off we walk in with a child and the girl directs us to the bar, no thank you can we have a table. Then without exaggeration it was easily 10 minutes before we even saw a server on the floor, let alone one to take our drink order. Must have had a group hug going on in the kitchen. Then when we got our "crap shoot" as we call it, we never know what queso & chips we will get, will it be the soup of the day, will it be almost set concrete, but no, we got.....drum roll.... Burnt tasting weird flavor, did this go thru the dishwasher before we got it queso. But wait, there is more. Next was my wife's chile chicken, that was stiffer than a woodpeckers lips because it was so overcooked, and they told us that the delay in our order was due to my prime rib tacos (which I wouldn't order again, 2 small pieces of prime and 5 buckets of picoDeGallo (?). But then we are half way thru our meal before they can get fries out to my daughter, apparently the prime rib tacos weren't the only issue and Boom! Hat trick, over cooked fries and so greasy that I took one with me out to my truck because I was a quart low in oil, but not any longer, thank you Chilis oil & lube! Maybe go to the Loveland location but we are for sure done here. PS, all of us when to bed with nausea, apparently the queso was a bad choice. read more