The service was amazing I give a 10/10 I will definitely return back the food was delicious

Chilis is one of my favorite places to eat. The big smasher burger is my new favorite hamburger here. The burgers always taste juicy and are very big. The chicken sandwich is another close favorite. The chicken tasted juicy and tender. The servers are super nice here and are understanding. The food is always delicious and the deals are pretty good. The environment is always clean and welcoming. The food is value for your dollar. I will keep coming back! read more

I'm not sure who took my order today but if you don't wanna work in the food industry just go apply somewhere else , to begin with I ordered over the phone and when I show up you only had HALF my order correct, I still had to wait for my fries then I get home and I asked for no pico on my pasta that doesn't mean I want chicken bland as hell, honestly I love chilis and this is the worst service I have received and for it to not even be busy and still mess up I don't think he was paying attention.. shows you really care about the customer read more

Chili's - Look how bland this chicken is - Bars Near Me - El Centro, California

Best place to have drinks and a meal friends on a Friday or Saturday night. Prices reasonable compared to others

Servers were wonderful but i received chicken which appeared to be raw. It seems from previous reviews this is not the first time it's happened. Unfortunately, I paid for the meal I could not eat comfortably. Very disappointing. read more

I wish I could say this place was great, but no! Average and mediocre quality of food. Absolutely no bang or excitement in any of this. Service was fine and as expected. Ambience was the usual local crowd nothing but disappointment. Probably won't go here again. Even the best service can't help the food taste better! read more

The wait was not too bad but we opt to sit in the bar area. Our waitress was very attentive at the beginning and accommodating to gma. We had ordered drinks at the bar while waiting... then we were sat and this is one of the biggest bar areas for a Chilis, I have been in. They played the 1st SF Giants and Dodgers game on most every TV in the bar. We ordered our food, shrimp fajitas, boneless wings and a burger with sliced avocado. I would say 9 out of 10 times I ask for "extra ranch" I never get it... so I half expect it (happened this time 10/8/21) but also the burger didn't come with avocado. Knowing they were busy, we just waited to be checked on... after a good 5-8 minutes of not seeing our server in sight, I checked the computer to see if there was a "call waiter " button... then got up and asked the host to track down our waitress. I forget what the upcharge is for avocado, but once she arrived at our table and we informed her about avocado she came back with 3 little slices. My wings were very saucy and cooked perfectly. GMA loved her shrimp fajitas and was able to take the rest as left overs. Not sure if i would.come back to this location by myself. I mean I love the Chilis franchise but it seemed like service was a bit all over the place. The bathroom was completely empty of supplies... it is amazing that as busy as they were that should be a consistent check... GMA informed the server and the next visit had toilet paper stocked. It is just unacceptable to let it get that bad... especially in a bigger busy Chilis location. read more

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Food was good and prepared quickly. The pizza is really oily but it's pizza so you're asking for it lol. Loved the salad!

was there for twenty minutes the only person to say hello to me was the manger who took my order after I was upset. no one brought me anything because no one asked if I needed anything. I finally received my drink and I needed a straw so I waited and tried to wave to three rmployees who all convientaly didn't help me. and finally to get the bartenders attention off his phone and the convo with his friend also working I had to shout excuse me. i had to ask three separate times and make a hand gesture for them to hand me a straw. no silverware no napkins. wasnt busy it's 1:20 on a Sunday afternoon. read more

Excellent dining today. From the hostess to the waiter everyone was very welcoming. Our drink order taking and drinks arrived in less than 2 minutes. Food arrived promptly, my dinner salad came out first like it should . Steak cooked correct. Very enjoyable lunch . read more

Haven't ate here in a while, usually lunch. We opted for the 2 for 25 deal and it was filling and delicious. We had the mango grill chicken and sirloin steak with mashed potatoes and broccoli. The chicken had rice and broccoli . The waiter and bus boy were excellent and very courteous! We complimented our dinner with Pinot noir...not bad for a very select list of wines. Carlos was our magnificent waiter! read more

The bar top was sticky and they ran out of the happy hour beer after 2 pints :-( The manager "Hector" came around to see if "everything was ok" and then walked away as we voiced our concern with how they ran out of a happy hour drink. He stated, "everyone is drinking too much"! We looked around the bar and counted only two of us Maybe the restaurant as a whole was ordering but it seems to me that if you have a "happy hour item" then the management makes sure they stock the demand. The bar tender "Cindy" was awesome! She was very nice, helpful and service was top notch!! Way to go Cindy! I wish your manager took some tips from you. Oh and, the temperature was down right hot! We saw a party of 8 leave due to the heat. Bad management ‍ read more

I felt God in this Chilis! I've only had bad service one time but it was a busy night. Everyone in the Valley loves this place! The staff is always super friendly and hard working. The food is consistently satisfying! I'll definitely be back! read more

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I feel God in this Chili's tonight. That's what I said when took a bite out of my honey Chipotle chicken crispers. If you've been to a Chili's before then you already know what it is when coming here. This particular location is always packed. It has to be one of the most packed restaurants in the valley, yet the service is always excellent. I heard rumors that it may close down soon which I hope isn't true because it's the only chili's in the valley. Closing the location down would lower the value of el centro. If you are coming here to eat I highly suggest getting it to go because sometimes you can wait 30+ minutes or more waiting for a table. The to go is much faster. If you're craving something other than Mexican food in the valley I suggest you come here. It won't disappoint! read more

I had a good experience at this Chili's. I went to get one drink and dinner. I ordered the chicken and steak fajitas with chips and salsa. The drink I ordered was the montly margarita for $5 and was way bigger than I expected. The chicken was very tender and the steal was good. Next time I'll probably just get the steak. I would return to this location. read more

Chili's - Margarita - Bars Near Me - El Centro, California

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Their service was quick! I placed an order 10 minutes before closing time for a pick up. Shrimp fajita and their amazing salsa with chips. I ordered with Presidente margarita to go but doesn't taste the same as having it in a shaker. They should provide that. It may sell better and taste better with it. It is very close to the hotels down the street. read more

We enjoy Chili's, and this was no exception. Jocelyn, our server, took excellent care of us, and delivered our dishes exactly as requested, which were special, unique personalized variations of the standard menu. And, she did this without writing it down! She certainly is destined for greater things! Our food was delicious, and presented beautifully (see photos). This location is a tribute to the chain. read more

Chili's - Mixed green salad with grilled chicken. - Bars Near Me - El Centro, California

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Several month's ago I placed a order to be delivered. The order was for two sirloin steak dinners with drinks. The delivery was fine, however the drinks were missing. My wife opened the bag, the dinners were not there. The bag contained two cheese fries that looked old and nasty. I called Chilis and spoke a gentleman who said he gave the delivery driver the wrong order. The gentleman said he would redo the order but I would have to pick it up. I told the gentleman I had no way to pick up the order and requested a refund. I was told to go into Chilis and speak to a manager. My wife and I did so. The manager said she would forward the paperwork to the corporate office. We have not heard a word since. I am out the price for two sirloin dinners and drinks, Shameful. *we threw the nasty fries away. read more

The service here is horrible host at front tell us 15 minute wait then turns to 30, finally we go to get seats and they give our seats to the wrong people and say they can't do anything about it and now we have to wait for other hour. As we're leaving a manager comes running out and gives us 30 dollars in 6 different gift cards. What a waste of time, money, and gas. What kind of business doesn't ask for names when it's a busy Friday night if I could give 0 stars I would. Moms birthday ruined. read more

Probably the last time eating at Chili's for my family and I. The temperature was extremely high when we walked in from the start. You would think that with it being over 115 degrees outside the central air would be circulating but that was not the case. Secondly, our toddler's food didn't come out for another ten minutes after my wife and I had received ours and the worst part about it was that our son's food was cold. So with that being said I gave my son my food since we did not eat until he received his and asked for a new dish. From beginning to end this experience was terrible. Lastly, the chicken tenders were rock hard and my son could not even bite them in half. Maybe I am being over the top, but my wife and I received ice for our water, but our son was just given room temperature with his? The whole experience there seemed careless. read more

I sat in the bar area, service was good food was mediocre. I really don't expect alot when i go to Chilies so i won't go overboard on the disappointment. read more

Chili's - Bars Near Me - El Centro, California

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Tasted like any other chilis anywhere. It's a chilis...some of these reviews need to chill lol. Part of my steak had some random mashed potatoes on the side...told the server and they cleaned it up and brought it back. It was fine. The gf got a chicken fajita and it was cooked well. Would come here again. Server was great! read more

This place was open spaces when my friend and I came in. We enjoyed the happy hour and chips. We ordered guac and salsa. The place did get crowded when we were half way done. The bar has wall to wall monitors so I'd say it was a good place to watch a game and would if it was the Superbowl. read more

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The burger I ordered was raw and I specifically asked for NO PINK. fries are nothing special. only good thing was they were quick with the to go service but for what if the burger was pink. the secret sauce sucked too. kraft thousand island was better than the sauce. read more

Chili's - NO PINK - Bars Near Me - El Centro, California

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I've never had a bad experience at chili's until today. I ordered for my family today around 4:30pm for my food to be ready by 5:15pm through the website and chose the delivery option. I live a few hours away so my parents went to go pick it up and when they went to talk to a worker they took my name but there was no response after. I ended up calling the restaurant and was told that the website was lagging so it was giving customers the wrong wait time. I understand we are in a pandemic and it's a busy weekend, but if this was an occurring issue shouldn't they try to fix there isn't any misinformation for both the workers and customers? Anyway, after waiting about an hour and a half, my parents call me to tell me they finally got their order, but that the worker didn't even know the name for my order and ended up giving the wrong order. It upsets me because I paid extra to receive certain items, but ended up getting a completely different order. Again, I understand it is chaotic out there but at least try to get the orders right? Or try to be more communicative to customers too so there is no mix-up on both ends. I've used online delivery for a different chili's and this has never happened so I'm not sure if it's only El Centro's branch, but I just hope you guys can really step it up so other customers will not be faced with this issue. read more

I ordered the mango habanero crispers and bit into this! This is completely raw chicken!!! COMPLETELY UNACCEPTABLE! I will be reporting this to the health department! The to-go workers were very rude and unhelpful. This was a terrible experience! read more

Chili's - Mango-Habanero Chicken Crispers - Bars Near Me - El Centro, California

I ordered the Alex's Santa Fe burger because of the picture on the menu and this is what I got. Plus you could tell the burger had been sitting for awhile because it was almost cold when I bit into it. read more

Chili's - Bars Near Me - El Centro, California

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Wow, just wow!! This has been the first Chili's restaurant with the best customer service from beginning to end. Super great experience and great tasting food. Saul, the bartender was on point of all drinks ordered from my husband and I. Every other chili's we've been too seemed like they wanted to get us drunk with the first drink. Let me tell you, NOT HERE! Food was very delicious and exceeded our previous experiences. We will definitely be visiting and recommending this place to our friends and family when we're on another road trip. read more

Chili's is probably my favorite corporate casual dining spot. This location has great service and super friendly bartenders. Carlos makes great Chavelas. read more

Chilis food is always consistently delicious. Our waiter was prompt, sweet and attentive .the Quesadilla Explosion salad was awesome as always. Strawberry lemonade was delicious! The hubs had a turkey club sandwich. It was gone in a flash! Thank You! Chilis! Great job Janelle! Actually the whole staff was great!!! read more

Chili's - Quesadilla Explosion Salad! Delicious! - Bars Near Me - El Centro, California

Brought us out drinks that had lipstick from the previous customer on it. Flagged down a waitress to get a clean glass and she gave us attitude about it. Wings were cold....not quite frozen but cold to touch. We come to this place about once a year because we forget why we don't like coming to this one. Don't get me wrong, I like Chili's but this one always had a problem. Didn't bother asking the server or manager to reheat the cold food. Paid and left. 2 stars is because the Texas Cheese Fries we good. read more

This place has improved the last few times always was good now very good. The ribs have always been good, now the have the extra meaty ribs they are very good. service good , refills are kept up . The dinner for 2 is excellent value. read more

Had a really good experience today when we went here for lunch. The waiter was so friendly and accommodating. (I forgot his name, but he had a ponytail). We were shocked at how good the service was. Our foodo was perfect. Everything was freshly made and hot. The meals came out at the perfect time. My family and I were quiet almost through the whole meal which proved that we were enjoying the food. Definitely had a good time eating there. read more

Two stars only because of the friendly, prompt, to-go service. No stars for the chilli powdered chicken pasta I received, instead of cajun chicken pasta. The flavor was terrible, I couldn't finish it. If you don't have the proper seasoning, either go to the grocery store to buy it or let the customer know that you don't have it . Do not improvise the seasoning! read more

In addition to some more training for the cooks on the dangers of undercooking food, please add some training for managers on customer service. It wasn't very busy and I ordered a salad with shrimp... the shrimp was clearly raw and gray. When I sent it back I didn't want anything else because honestly, I was a little grossed out considering I was already trying to ignore how I had to wipe off the sticky table with chunks of hair on it when I sat down. When the manager came to apologize, she kept insisting that I order something else and I said no thanks and that I was a little concerned of getting sick. She said "oh nothing bad happens." Aside from the fact that I'm obviously pregnant, there are some issues with undercooked meat. Instead of bringing my check right away as requested, I had to tell two more people I didn't want more food and wait for my check--- which I think the $17 tab that was left should've been comp'd read more

Went to chilis tonight , our server was extremely rude and didn't really care about us. it took 20 minutes to get a beer and the beer was hot and tasted old. They didn't have root beer . Anytime we asked for a refill it would take over 10 minutes. We had to ask a manager to take our order because the server wouldn't come back for a while. we got chips and salsa and the chips were way under cooked. When we got our food it was cold and tasted disgusting. If I could give it negative stars I would , we'll never be back . read more

You can go to any restuarant in El Centro and I guarantee you won't get as good of service as at this Chili's. To be honest there is not much to compete with in terms of service here in the Imperial Valley, but at least this Chili's is keeping their standard. Thank you Chili's for the good food and exceptional service every time I've been in! I'll keep my check-ins often here....... read more

Ok, I know this is just Chili's but I have to give a shout out to some of the best service I have ever had. Karla, my server/bartender was kind, attentive, and gave some of the best service ever. I love the crispy chicken tacos, which are no longer on the menu. When I asked her about them, she went out of her way to ask the cook if he could make them... And they did! Not only did she check back to make sure everything was ok, she was so friendly! It's hard to find good service these days, especially somewhere like Chili's. Karla deserves to be recognized for her awesome attitude and people skills. She rocks! read more

Chili's is a great place to enjoy a nice meal or drink with friends or family the food is basically the same if you have ever been to Chili's elsewhere but the service is grade A. My drink always gets refilled without asking food comes out nice and hot in a timely manner and I am always greeted with a smile. You can also get the 2 for 20$ deal and get an appetizer and two entrees which in my opinion is a sweet deal for anyone. They have a nice bar selection also with beers wines ect... read more

When I was in living in the valley this was one of my favorite location's to go. The only downside is the service and setting the make you wait for ever! read more

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