Waited 20 minutes for a waiter, had to ask and continue to wait. Two tables that got their after us and got service. I told the family that we are leaving everybody agreed. Terrible service read more

Their food is fresh and they are always sure to right any wrongs. Friendly staff. Favorite place to eat when we visit

This is a solid Chili's as the chain goes. I have gone to this place for years when I lived in EC and have had only minor complaints that improved over time. I came back home this weekend and ate here with perfect service and perfect food. read more

See all

Since Chili's is a chain restaurant, you pretty much always know what to expect, food-wise. What is unexpected, especially here in El Centro, is the service. The hostess is on point every time we come to this location, the servers are friendly, the bartenders are quick, and the orders are accurate. Not a ton of dining choices in the Valley, but this is one of the best. Applebee's will ignore you and at Famoue Dave's, they may forget you for a little while, but we've never had a single problem at Chili's. They seem to have a staff that genuinely cares. read more

fries were subpar ordered the 6oz sirloin with fries medium rare but got full rare, dry portions are insane steak was charred on the outside as well waited for my food for 30 minutes not bad but dessert we waited longer than that, ok service ok food:/ will be coming back though read more

Chili's - rare steak - Bars Near Me - El Centro, California

Service was splendid, atmosphere too. Food was nice. Maybe it was just this one time, but the pasta was a bit undercooked. Would come back again though! NICE read more

Me and my husband came to this Chili's with an open mind after seeing all the reviews. We had a couple of gift cards they gifted him for his birthday so we thought to give this place a try. Upon entering the hostess seemed lost and a bit strange it took her about a minute to even say a word to us. She sat us down after we requested a booth, we were then greeted by our waiter who was not very polite, pretty dry and had poor customer service skills. We ordered our drinks and waited for him to return to order our food. My husband was pretty excited to get a steak which the waiter then stopped him before finishing his order since they were out of that particular steak... that was three negative points for them. Who doesn't prepare for the weekend and completely runs out of steaks for the customers? Moving along, he ordered a different steak and I ordered the Cajun pasta, we received our food pretty quickly. My pasta was okay, chicken was fairly good just a bit cold. He ordered a sirloin with corn and veggies. His sirloin looked more like a plastic piece of meat. We then followed with ordering dessert the only thing we actually were exciting for after the whole experience. The manager walked around and asked if we needed anything... we then asked for a dessert we saw and he then followed with "we actually ran out". Shaking my head! We were honestly so over it we asked for our tab and almost ran out of there. I usually do not leave this long of a review but honestly I rather someone read this than come to this place and waste their time. Will definitely not be returning! read more

Good environment, good food, & great bar. The staff is really friendly here. The Southwestern Egg Rolls are really good. read more

Chili's - Great Margarita's on a hot day. - Bars Near Me - El Centro, California

See all

Food was cold, person that answered the phone was rude. Not ordering again, overpriced and not good

Came here for a quick lunch when there were few customers and ordered a salad. After 25 minutes, a manager approached and asked if I was waiting for food. I repeated my order. Another ten minutes pass before I actually receive...the wrong order! I didn't have another 35 minutes for the correct meal, so I ate what was given to me. After waiting another ten minutes, I approached the waiter to get my check and from across the room he told me that it was comped. I would've settled for an apology, but it seems they don't give those out. This place is staffed by completely incompetent people with zero customer service skills. Don't waste your time. What a s#it show. read more

My parents really like this place, we used too go all the time. It's always fun to see a place serve everything from a bag or microwave and call it high-end! This place is fun for a flash in the pan experience, until you see the bill. But it works and people like going to Chili's. The burgers are good and I would recommend the fajitas as the freshest thing around besides the salads. The two for twenty is your best bet. The drinks are a little pricey, and the bartenders do not know what they are doing, an Orangutan could figure it out better. They don't even bother to fill up the glasses to the right level, hey it's not their 12 bucks! Karla was our server and she was very rude, I don't know how these people keep their jobs when they're rude and focused on their phones and personal conversations. Our cups and dishes were dirty and we had to keep sending them back, and our food was cold. They really could use a Chef back there as a manager who can run this thing right. The place really isn't the cleanest either, I'd hate to due an inspection on the kitchen, I bet I could find all kinds of problems. They must be focusing on the wrong things in El Centro, when I go out to eat I like to deal with people, not machines, I can eat in front of the computer at home if I want. I would call it laziness, our waitress was lazy and nonchalant and kept forcing this ziosk on us. How impersonal can you get, then you expect a tip...get real! This is another perfect example of small town mentality where it's more about who you know then what you know. You must have to drink the punch or something to fit in, because management doesn't care. The food is mediocre at best and the ice cream was like warm foam. Did the freezer break? WTF? How can you serve this madness? The flavor and texture was horrible...YUK! You can tell that there is no Chef on premises or else there would be quality control. My advice is to do yourself a favor and stay home unless you go for the two-for-twenty deal, or else you'll probably have some buyer remorse tomorrow! read more

This place is dirty! My boyfriend and I were traveling through el centro, and decided to stop to get some dinner. We were greeted, seated and informed on the new kiosk thingy they have on the tables! Our waitress came and we ordered our drinks, looked through the menu, and ordered a few minutes later when we were ready. Got our side salads with hardly any dressing to drizzle! My boyfriend finished his drink and never once got asked if he wanted a refill until he had already started on his entree. The waitress brings his food out, and says she will be right back with mine. Well 10 minutes later I get mine. Okay. I asked for no avocado on my entree. I ordered a chicken soft taco and a beef tostada. No big deal: why was there bacon on my plate?? Not that I don't like bacon because I do....BUT really?! There was avocado all over the bottom of my tortilla. But that's not all, I had someone else's hair stuck to my plate. Completely lost my appetite by now. The waitress walks by dis concerned a few times. Finally she stops after her fourth pass and we tell her. She seems displeased. Tells the manager...walks over....asks if I want another meal!! Umm no! I would rather not take the chance of eating more hair thanks :) didn't seem to happy. He took our plates and came back with a check saying the meal was on him tonight. All in all, the service sucks on Friday nights and hopefully you don't have any mishaps with your meal because the management doesn't seem to be bothered by your misfortune!! read more

Great place to have a few drinks. Good environment and the staff is cool. I love the Southwestern Egg rolls & Fajitas.

Horrible service,long wait for our food. Ordered a beer and was not cold enough and my food needed to hotter! Never visiting this location again as it was not that busy to have gone through this experience read more

The service was a complete disappointment. It took way too long to get our appetizer (chips, salsa, and queso). At least this part of the meal tasted good and was on happy hour, dining in the bar. My boyfriend and I ordered lunch combos. I got the Grilled Chicken Fajitas and he got the Bacon Ranch Chicken Quesadillas. We got to pick a side so we each got salads. The salads were okay, but I found multiple brown pieces that I had to pick out. My boyfriend said his meal was alright, but mine tasted slightly burnt. It didn't look burnt, just tasted that way (could have something to do with the grill, but I have no idea). The person that brought out the food (not our waitress) forgot to bring the tortillas...and silverware....and plates. Pretty sure our waitress should have been accountable for at least the silverware, but she was nowhere to be found. So, I asked the person who brought the food out for a side of regular sour cream instead of the lime sour cream, but she brought out more lime sour cream. I gave up. I even said to my boyfriend when she walked away to get the sour cream, "I bet she'll bring more lime sour cream" as I noticed she wasn't really listening to me. The waitresses were socializing and not really paying attention to us most of the time. I needed a box and kept trying to get their attention but they kept talking. We really wanted to get home as we had two more hours on the road (we had just come from Arizona). When I was packing up my food, I noticed that one of my tortillas was a little green on one part. I really think it was just from a lime or something but it was just another frustration to deal with. At least our bill was under $20. read more

Good for big groups and small parties. Usually have a good deal for happy hour. Bartender was friendly and made good drinks. No wait at the bar. Got prompt service. Pretty much like any other Chili's I've been to, which is a good thing. read more

Great place food friends to get together after a long day at work. Food is your average chain restaurant quality. But other than that good service. read more

Went here for a late night dinner. Had the burger bites. It was okay but kind of dry. Also had a strawberry lemonade with free refills but only upon request. Overall, it was an average experience. read more

I come here to have drinks in the bar area...Karla is the best bartender at this spot. I come and ask for the long Island iced tea...it's better than Carino's because they don't add tequila. They are open till midnight so it's the spot to go and pre-party. read more

This is a good place. Very nice service and the food is always great. Loved it. Drank my first legal drink here at chili's. It was a white Russian. Very nice. read more

Good service, fast and quick for a Saturday night. :) Located at the Mall, therefore you're going to experience a larger group of people. But, we were seated immediately and we got our food very fast. Got into a long conversation and they didn't try to rush us out to seat more people. Overall, a GREAT experience. Will go back again when I re-visit friends in the area. read more

Stopped here on our way to yuma and everything was good! Loved the table side guacamole and the had tablets on all table with the menu and fun trivia games! I definitely would stop here again if I'm in the area! read more

they have great service. the food is not bad. I like to sit in the bar area.

There food is pretty good no lie but the service is kinda slow at some points and there menu doesn't have much to offer oher then that very nice place to go and what not read more

This is my favorite place to go in my town and the service here is rlly fast and the chips and salsa is the

Took FOREVER to get my food and was all cold as if it were sitting there for a while! Waited 35 min to get 3 tenders and fries off the kids menu! Id rate this a -5 stars if I could read more

I've been to all the bars here at the i.v. mall and Karla makes the best drinks hands down!!!!! Always good service with a smile

Took my daughter for her twentieth Bday and it was a horrible dining experience. My wife ordered the sirloin steak dinner cooked medium. To start, they brought her the steak super well done and after we told the waiter about the over cooked steak they brought her a steak that was cooked correctly. Unfortunately this was one of the worst tasting steaks I have ever tasted. It is not exaggeration when I say that this steak had the taste and texture of a rubber band. Absolutely horrible. To make things worst they forgot to sing my daughter her happy birthday song. I wouldn't recommend this place to my worst enemy. Wait maybe I would. read more

This is the best Chilis. Service is good and their smoked wings and lightly breaded asparagus are on point. Carlos is a friendly/talented server. The best server in the valley! read more

I went in today on December 3rd, 2016. When I received my drink, my cup was dirty inside. It had pieces of food stuck to the cup inside. I let my waiter know, so they brought me a cup to go. When I received my cup to go, I took a sip of my drink and nothing came out. When I pulled the lid off my cup, there was a plastic bag inside. I will never step foot in El Centro's Chilis restaurant again. read more

Menus are always dirty they don't take the time to wipe them down. Dirty cups. Every time I've been there I ask for iced water with lemon, and everytime I don't receive my lemon I literally have to ask for it multiple times or walk to the bar myself to grab a couple. My friend received lemon with her hot tea and there was an onion peel attached to it. We just left after that. read more

Stale atmosphere during this 1130 hrs visit. For this time of early afternoon would have expected more lively atmosphere for a mall location. Server, Was just curtly pleasant. Considered leaving. Exceptionally cold in establishment as well. read more

Worst service ever, asked for coffee, was brought cold and old, asked for bread with my meal, never brought, waiter never checked in with us, told manager on duty we were unhappy with service and to bring the check, he brought it with no apology. Never going back, would give 0 stars if i could read more

By far the WORST service I've ever gotten!!! Came down from Los Angeles to visit my grandma and decided to take her out to dinner since I'm never down here. Got to say it took about 5 mins to get seated when the place was dead!!! Our drinks took foreveeeer to get to our table!!!!!! To top it off our servant came only once after she gave us our food. I literally had to ask another random servant for a refill because not one single servant came by to see if we were ok. I felt like we were invisible. For the cherry on top, I asked one of the employees if he was the manager (I believe his name was Jose Gonzales) and as he said "yes" I told him about the horrible service we had received and all he had to say was "oh ok" I mean hello!!! Is this what you call management. Seriously I've never ever ever EVER experienced this kind of situation but I will seriously NEVER eat here again or bring my family from Los Angeles. I don't know how people here in the valley are satisfied with this kind of service and who hires this management team??? A team leader always wants to be on top and your own employees are your image. If you want a company to succeed in a lonely town and have customers from the outside to keep coming back again get NEW MANAGEMENT and employees that actually know how to work and enjoy seeing new faces!!! Worst Chili's service ever I think I'll stick to going to the ones in the big city.... read more

The new remodel looks great. Service has still been pretty good, and other than a soggy piece of corn recently, the food is usually done right. It's become one of my family's most frequented sit-down places. read more

Apparently they are short staffed. It was a frenzy in their. They looked in panic the 20 minutes me and my family were waiting. Didn't see any manager on sight. Hope you guys get you're stuff together. Good luck! read more

good value for money...not highest quality but not bad either.

I normally like chili's but this one kicks rocks..I ordered my ususal bacon ranch quesadilla with halepeno's...Came out with no halepeno's and no bacon ranch. Told waiter about the missing items and he bought some cold halepeno's and regular fucking ranch. Told him I wanted bacon ranch, this fucker tells me it's been cooked into the bacon..I've had this at least 10 times in various chili's and I know that's total horseshit..Gave his ass a 25 cent tip..Water tasted funny...Will never return. read more

Really it's 3.5 stars. I am in El Centro on business and I haven't been to a Chili's in years, so I decided to stop on in. It was a little better than OK, but it wasn't as good as I remembered. I was shocked at how large the menu had gotten (good thing)! I am a vegetarian and went for the fajitas sans the meat. It could be in part the having ordered them w/ out the meat but they were SO bland. Peppers, onions and mushrooms doused in oil. They did not put ANY sort of spices/seasoning on there. I had to slop on the guac and sour cream to make them edible. I assumed that even though I ordered them "no meat," they would still season the veggies. Guess not. Oh well. The black beans were also extremely bland. Service was fine. The food was quick and the waitress was neither friendly, nor unpleasant. Seemed like the typical waitress who doesn't care much for people or her job but was able to slap on a smile when she was at the table (I know, I used to be one). That's fine bc it's only Chili's. Prices weren't too bad and I noticed they had a lot of happy hour deals/2 for 20 type deals. read more

We had disappointing lunch service at this establishment. The service was slow and incompetent. The sandwiches served were not as ordered. The broccoli served with the chicken entree was raw. One member in our party had to go and find the server in the kitchen to bring us our checks. We will probably not eat at this establishment again. read more