Had an issue with DoorDash canceling the order after picking it up. General Manager managed to communicate with the DD team, get a new order going, and threw it in a little something extra on top. Everyone I spoke to there was very friendly and willing to help figure out what happened. read more

Went over to Chilis with some family to eat out for the day before Easter, the food, time the drinks and orders came out and service alone was amazing. -- We were in and out within the hour!! My server was Maddie, she was obscenely helpful and sweet with everyone at my table and made us feel like family -- including the manager who said "Go get'em tiger!" to Maddie as she walked out to give us out order. The restaurant makes us feel like we're eating at a family's and friends place more than a generic restaurant.. let alone the Double Bacon Rancher burger which had to almost be the size of my head alone, even with a large jaw I couldn't even get past it without struggle. Amazing food, service and staff. read more

I don't care what anyone has to say I absolutely love chilis. You can't go wrong with a triple dipper. Yes it may be a million calories after you factor in everything but it's all so good! Recently came here with a friend and for my triple dipper I'll go the mozzarella sticks, big mouth bites, and honey chipotle chicken crispers. They already have chips and salsa at the table so I try not to fill up on that but I always end up eating too many! Severs are always super friendly and really funny as well. Of course if you come on the weekends they will be more busier a during the week but Chilis definitely scratches an itch when you're having a craving! read more

I have not been to Chili's in so long! Conveniently located right outside of Great Lakes Crossing! I ordered the 3 for me meal which was a great deal.. comes with a drink, soup, and entree (burger with fries).. all for $10.99 which is a great price. Would definitely recommend! read more

Chili's - American Near Me - Auburn Hills, Michigan

We came here on Black Friday so it was crazy busy. However our food was still great and drinks were cold. I would come back just not on a day like today. read more

Chili's - American Near Me - Auburn Hills, Michigan

The bartender was very professional and very well trained for the drinks that I had I recommend this chillis for its great service management service and delicious well made food read more

Chili's - American Near Me - Auburn Hills, Michigan

You cant beat the value you get at Chili's! Especially the 3 for me $10.99. If you have never tried a Chili's burger, today is the day you should! You will be surprised how good it is. Nice comfy booths to sit in and friendly staff. read more

Even though it was busy, we were seated right away. Loved the clean ambiance. The burger was delicious and the prices were fair.

The service was amazing. My burger came out very well done and "crispy". The staff immediately made me something else and chips and salsa on the side. I should have ordered that in the first place as it was outstanding! read more

I had to see if the triple dipper was worth the hype. I got the slider burgers, the honey chipotle chicken strips, and the massive cheese sticks. It came with a couple ranch and a marinara sauce. Honestly, I was here for those cheese sticks most of all, they looked so good online when people ate them and I wanted to experience massive cheese pull. It did not disappoint! Those were some of the best mozzarella sticks from a chain restaurant ever! They had cheese pull for days. The ranch was really good and the marinara was pretty tasty. I enjoyed the burgers, they were cooked well and I like the bacon on them. Honestly, I do make sliders at home that compare, and I do not always like ordering things I can make as well or better, but the bacon put it over the edge, and the buns were preserved in tin foil to keep them fluffy. I would probably order those again. I also enjoyed their chicken crispers. I did hear from those online that they were not overly crispy, and they were not. I wish they were a bit juicier and a bit crispier, but that honey chipotle sauce made them! So, if I do return to a Chili's, I think I would order the same dipper combination again. I did order this as a carryout since I did not have time to sit down and eat since I was on a super short lunch break. The restaurant itself did appear a bit run down, but the people working here seemed very friendly and they did have a small lunch crowd. The chips and salsa looked good, I would order that if I was staying for a sit down meal. Because it was a carryout, I did eat a bit of the food in the car for my break. I also wanted the cheese sticks while they were hot for the cheese pull. They did cool down and lose the cheese pull when I finished the leftovers when I got back. So, next time, I would want to do a proper sit down meal to enjoy all of the food while it is fresh and hot, but still tasted good later. read more

Chili's - American Near Me - Auburn Hills, Michigan

I haven't been to a Chili's in years! This location was close to Great Lakes Mall. They had a special margarita which was tasty and you could tell there was liquor in it. The appetizer where you can choose three different items was tasty. They were out of the mozzarella sticks but I was able to find another choice. Great waitress! read more

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foods wasn't always outstanding like before everything changed for a reason! Nothing tasted good like real Mexican... ite Ok ok service. If we were in town would probably grab have some blosso, onions nothing else! read more

Man Chili's has always been clutch to us. The three for me is the best deal out there just like the commercials say the best eating for the money. I used to take my high school girlfriends here when I only had $30 in my pocket and chili made me feel like a big shot. Still to this day at 25 I love chillis and this location has always been very good to me always clean and the food is always great top restaurants in my book !!!!!!!! read more

The 3 For Me special at Chili's is an amazing deal, which drew us in. The clean restaurant, attentive waitress and excellent food will bring us back. We visited with a couple of family members and we all enjoyed the 3 For Me special. This includes a drink, starter and entree from a special menu. I had a Diet Coke, Chicken Enchilada Soup and Secret Sauce Burger w/ Fries. Everything was made perfectly and had a lot of flavor. The fries were a little too salty, so I will try getting a vegetable next time. The soup was the best -- and I saw in the menu they have a lunch special with unlimited soup, I will be checking that out! The waitress was excellent - she kept checking on us and bringing out refills without us asking. This was our best visit to Chili's and can't wait to come back! read more

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I overall have pleasant experiences with this facility. Normally rather clean, and kept up with. Service is 8/10, most of the time it is good, and the waiter/waitress is friendly. The food is yummy. read more

When I mean don't come don't the waiter was very rude she had no respect she shouldn't even work there me and my brothers and sister was eating and they brought out chicken strips that wasn't ordered. Keep in mind we already had chicken in are other food and it taste funny so it wasn't wanted the chicken tasted funny the lady came to check on us and we told her about the extra food that wasn't wanted she got very upset and took the food away with out saying a word we called the manager he was already upset and he was very fat and big himself that's the only way I can explain him he was on her side he didn't wanna hear are side of the story very hateful people I don't recommend anyone to ever eat out of they dish of food read more

The waiter was so nice and everybody there was amazing. The food was so yummy and honestly, I just had a good time and the tables were so clean. This place was amazing. read more

My friends and I came in today and the waiter forgot to put my order in! The young man name Jason that served us our drinks was absolutely amazing! I could not believe a cup of soup and a soft drink was $10.58.i won't be returning read more

I just need to give a big huge shoutout to the Chillis in Auburn Hills by Great Lakes Crossing a big huge thank you for an awesome birthday dinner experience with my friends. You made me feel so special turning 28 today with my close friends. I definitely had a great time and we can't wait to be back for sure for all of our birthdays. Also the food and service was amazing. The bartender who was hired 2 weeks again did an amazing job with our drinks and everyone was so friendly and so professional. We will be back for sure. Thank you again for making a birthday so special to me. read more

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I would say chili's has the best margaritas. Got the trio which had the the chicken tenders, egg rolls, and the fried mozzarella. Over I would say it was good but expect grease. read more

came here with my boyfriend yesterday for the first time. This place treats you like family!!!. My drinks were ALWAYS refilled never empty. THIS place make you feel like home with service. Tracy was a wonderful!! And our sever was amazing!!! (Forgot her name :( we came around 3:00 24 sep) we ask for well done fries (got normal we didn't care) Tracy comes out and brought us a new one without even asking!! love this place read more

service was terrible!!! food was ok. never received refills for drinks or "bottomless" chips. server did not follow up with us, won't be returning ever! read more

Food quality is about what you'd expect. Obviously frozen food, not the greatest taste, but since the area sucks and everything closes so early it's about the best you'll get after 10pm. I am a fan of their 2 course deal for like 10-15 bucks. You can get a salad, meal and drink for a reasonable cost. I've been going with the Cajun chicken pasta and it's good enough for a late night meal, but I would not pay much more for it. read more

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Showed up on a Friday night with 8 people (4 adults and 4 teenagers), the hostess lost her mind when we asked to be seated either at the same table or two tables of four. She told us she couldn't put us at the same table and separated we would be on different sides of the restaurant with different servers. We left and went to a different restaurant as we were leaving the server gave a garbage attitude. read more

Wow. Should have brought some warm clothes. It is freezing at the bar and all around me patrons are sitting eating with their coats on. Still sitting at the bar waiting for service. I guess it's shift change. Maybe a test. If you can sit in this cold temperature for long enough, you are worth serving. Who knows. Finally. Someone interested in my order. Just chips and salsa. We'll see how long this takes....8 mins and 53 seconds. Guess they were made to order. Sadly still soft and stuck together. Not made to order correctly. Sad Ordered some appetizers...hope springs eternal... Ages later....cold loaded fries stuck together with now solid cheese. Inedible. Now to the cold spring rolls. Ughhh. Time to leave...and find some edible food and good service. My suggestion.....avoid this place. Better food at McDonald's next door. I used to visit this chillies before and it was ok. I guess there must have been a management change. Sad...... read more

The service was so bad.. The waiter was not attentive and responsive .. He missed our drink order and messed up our entree order .. read more

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Poor customer service They are attentive at all. The phone was nonstop ringing they just kept picking it up and hanging up read more

I had a day and decided to go get a drink at this chili's. It was pretty slow when I got there around 6:30, I came in and was able to get a seat right at the bar. Nicole came right out and took my order, I ordered a drink and some fries. My food came right out, My fries wasn't hot at all I could tell they were not fresh but they were still good, and my drink was great. Nicole was running things FOH easily, I was there for maybe a hour and it picked up a bit and she held the bar down while going table to table checking on everybody, taking orders. I felt like she was kicking ass but definitely over working herself, she should have been getting more help. I will definitely be back! read more

The service was horrible. The server Autumn was rude from the time we walked in to the time we left. Rushing us to order, back talking about us wanting to make slight changes in our orders (before it was sent to the kitchen). Then the manager Tiffany came over and was also rude. Snatching things and back talking for no apparent reason. Lastly, Johnathan the STORE manager was decent but also not so understanding. read more

Great menu selections, as usual, and the food was good except for the mashed potatos. Bad batch? Changed recipe? Don't know, but they didn't taste good. Service was excellent. Location is good as was the parking. read more

The food was great and the service was friendly and on time. I hardly waited 2 minutes for them to deliver my food as soon as I checked in for curbside pick up. read more

Worst carryout food ever Nachos were a joke 12 chips covered with cheese and beef tastes like soggy chip trash. The faijias were not worth $18 Maybe 5 , 1/2 a cup of cheese, 1 tiny thing of sour cream .... pass Stick with sagebrush for carryout read more

Both Me and my husband ordered a medium rare steak , waited awhile for us to get our food, food came out , mine was right but my husband's was well done , asked for them to redo it , they took the plate back , waited another 10-15 just to get a steak that STILL wasn't cooked right , to top it off my husband ordered an alcoholic beverage, first one was great so he ordered a 2nd one , tasted like strait juice no alcohol at all so we paid $10 for straight juice !! My husband left hungry!! We won't be returning !! I get things are hard with being short on employees, but we weren't the only ones complaining tonight I NEVER complain but come on now !! read more

I order a Caribbean salad with chicken without cilantro The picture on line looks wonderful!!! When I opened it up at work it was nothing like the picture only had four small strips of chicken not even one pineapple on that salad (picture shows a lot) cost $12.39 left a two dollar tip total cost 14.39 for some lettuce! called Chili's the next day and was told I was lying and got the salad last week not the day before...I have proof....I Finally told the manager I make more money in a week then he does and I don't need to steal a salad. read more

I love this Chili's and plan to visit again soon! I came here with a group of 6 friends and we all sat at the bar. The waiter was very friendly and took very good care of us. We came here specifically to watch the World Cup Final, and not only did they change the big TV screen for us, but they also turned up the volume. The food was delicious. I got the Half Rack of ribs, and they were fall off the bone. The meat was super flavorful and NOT burnt! It was absolutely great. My broccoli was a little dry, and the fries didn't have enough seasoning in my opinion; but I can't complain. The food was great, and I asked all my friends what they thought and they too liked their food. If you're looking for a good spot to hangout with friends this is a really good spot :-) read more

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The staff here are very helpful, the food is always hot and fresh. Even with tones when the restaurant is busy, they always provide great service read more

This location is incredibly hit-and-miss. There are times when we take the family there for a meal and the food is prepared correctly, quickly, and the place is clean and welcoming. Other times, the experience is the exact opposite. In fact, many times I've nearly fallen on the floor because of the film of grease that often seems to be there. The one really consistent feature seems to be the staff. Always friendly, accommodating, and intent on giving the customer a good experience. Perhaps the only reason we come back (along with the queso)! read more

Fact My kid meal had melted plastics in grilled chicken sliders. Let waitress know that need to be careful The waitress told us that she told about it to her manager The manager never came by our table. read more

Happy with my recent DoorDash order. For it being 30 mins away and super cold my food was still delicious and hot! I ordered a triple dipper with burger bites and honey chipotle chicken crispers. Everything was fresh and cooked correctly! Then the Alex Santa Fe burger which was also delicious! Swapped out for onion petals too!! read more

We've been to chili's twice so far within one month of staying here in Michigan. First visit was only for chocolate molten cake, which was delicious! The second visit was for diner. We took mango lemonade, which was very good. Shrimp fajita, which was okay. Mix & match fajita with shrimp & stake, was good enough. And the chocolate molten cake, which is always awesome. Our server named Sid was little bit weird in a way that she was rushing a lot. It was rush hour, she was running around, trying to do lot of stuff. But then I don't know how many times she was about to grab the menu from my hand as I was still ordering. Very impatient! She didn't ask us if we wanted refill on our drinks & gave our check to pay the bill. I had to as another waiter's help to get our drinks. While she was passing by, she heard & brought one drink. I was thinking, honey, we are two people! Very nice girl but should be patient! Are we going to go back, may be, for the quality of the food, but the service could be improved! read more