Excellent doctor. Very thorough and caring. The best. She does not miss a beat when it comes to…read moreyour health.

My wife and I have been going to Dr. Gerteisen, Dr. G, for the last few years. She is the most…read morecaring and compassionate doctor that I have ever seen. She asks a ton of questions not only to address your health concern, but also to get to know you as a person. It is uncommon to find a doctor with such a relaxed and warm bedside manner. She is an absolute diamond of a doctor. The office is clean and modern. There is plenty of parking all around the building. It is located right off 518 and is easy to locate. The staff is friendly and receptive. There is usually very little wait time. The office uses the MyChart ap to help you stay in contact with your doctor. Dr. G and her staff usually respond the same day or the very next day. You really get the feeling that she cares. She never makes you feel like you have a dumb question. She does not have the doctor complex that you usually see form other doctors. She is not only the nicest doctor I know, she is one of the nicest people I have been fortunate enough to meet. Dr. G spends so much time one on one in the room with you that there is absolutely no feeling of being rushed whatsoever. You feel like you are catching up with a friend more than talking to a doctor. I wholehearted recommend Dr. Gertieson to anyone looking for the last doctor they will ever need. My only concern is that too many people will find out how wonderful she is...and I then have a problem getting an appointment. With warmest regards, Dr. Jeremy Chance If you don't believe me...call me. 713-927-7238 (cell)

Broadway family clinic offers minimal wait times, with courteous staff, and quality care.read more

I needed to get the third pfizer covid vaccine does for my 12 month old. The clinic I was…read morepreviously using did not have any openings for a while. I called this clinic and they said they could do his vaccine. I arrived for his appointment and the staff was all very nice and friendly and everything looked very clean. We were moved next door to another waiting room and they asked to see his vaccine card which I provided. They asked me why I was getting a third dose and I said because the Pfizer vaccine for infants is 3 doses. She asked me but who told you that you needed a third dose. I was kind of stumped and responded Pfizer and tx childrens told me...... She said I'll be right back and left with my son's vaccine card. At this point I am extremely unconfutable with having my son vaccinated here as they clearly do not even know the vaccine schedule. If she had not have taken the vaccine card I would have just left. So I waited a bit then she came back and said they don't have the pfizer infant dose. I said I was told that y'all did when I called and scheduled a couple of days ago. She apologized and said that they do not have it. So the whole thing wound up being a waste of time. So while everyone was very nice, there is some communication issues with their scheduling staff as well as some education issues. If they are administering vaccines, they should at least be aware of the vaccine schedule. I did really like that this clinic is smaller and it felt like you got more individualized attention versus other pediatric clinics that always seem overcrowded.

They were efficient and spent the appropriate amount of time with me to explain the reason for my…read moreconditions and how she was going to treat it. Felt much better after breathing treatment done in office. On the way to mending.

I found out that I needed to get stitches on my foot removed (and probably should have gotten them…read moreout 2 days ago), I needed to find a doctor fast. Somewhat new to the area, I did not have a primary care physician. Therefore, I looked to Yelp (and quickly realized that physicians don't get many reviews). Crossing my fingers based on one review, I called this place. Although I was a new patient and they didn't have any appointments available for a couple of weeks, they were kind enough to let me come in (although warning that I would have to wait a while). It was only about a 30 minute wait, which, from my experience, is not that bad for a doctor's office even if one has an appointment. Everyone on staff was very nice. The doctor had great bedside manner, and he didn't even mind when I let out a little swear word from the pain. When he asked me how I had heard about the office, I told him I had found it on Yelp. He laughed and said, "Now that's something I've never heard before!" Even though I picked this place in a crunch, I would definitely go back in the future.

In these perilous times, be very careful what facility you pay your hard earned money to. This is…read moremy experience: I reluctantly transferred from my PCP of 5 years in Channelview to Pearland because driving all the way there for appointments was too much. So, I switched over here. Gave them all my previous doctors info, etc. I never like to change docs for this reason. New office doesn't know me or my history. Welp, today was the shxtshow. I saw the doctor on Monday. Forgot to ask her for refills when I was there, my bad. So I requested my HIGH BLOOD PRESSURE MED & a pain cream for my hands that we discussed Monday. Someone who dgaf DENIED my refill. I can see maybe being shaky about the pain cream, but deny my High Blood Pressure medicine when I tell you I'm out?!?!! Be so for real. I have lots of medical issues and this one is basic to control. The kicker???? I saw the message from them at 3:55 pm, responded immediately. Then, since this is SERIOUS, I called. Phone off the hook for the 7 mins straight that I tried calling. I Google the general number and *gasp* I got a person to answer. But it's barely 4pm and she states that ALL MANAGEMENT AND DOCTORS ARE GONE. They advertise and state on their website that they are available till 5. Now, if I have an adverse health incident over the weekend, when I requested this refill earlier in the week, and they denied it and went home, I get to go the th E. R. and have to pay a $100 copay and God knows what else. This is abhorrent behavior especially when times are hard like they are now and I'm on a fixed income. Choose wisely.

I went here to seek help and every time I encountered someone they looked confused and they said…read more"oh she'll help you" and handed me off to another person and ended up not being helped at all. The last lady said she would let the doctor know I was here and continued to just sit there gossiping and talking poorly about someone with her coworker. There was no urgency or care for someone who came here seeking help and support. I did not feel comfortable or important to the workers here.

First time here. The clinic is very nice. Clean and bright with very friendly staff. We saw Dr. Bui…read moreand he was great. Her took his time to look at the history and determine our needs. He apologized for the long wait but I understand why, because he's very detailed and thorough. My only critique is the clinic was very cold to my husband and I. The nurses say it's always cold in there. Next time we will be sure to bring jackets.

I came here for a health check, the front desk employee was super sweet. The nurses were very…read morehelpful and the one who did my blood was a pro. Everyone else gave me smiles and asked me if they could help me. The doctor was great, told me how it was with a professional manner. He took his time and made me feel at ease. I would come here again.

I love Dr. Kimberly Sims!!! Dr Sims, is professional, compassionate, caring and always consistent,…read morealways takes care of you no matter what! This beautiful black Queen is a genius! I have never met a Doctor with so much class and has a great bed size manner!The Best Dr. in the world!! No flattery no lie, just the Absolute Best!!!!!

This facility sets the bar when it comes to primary and urgent care. I've honestly never received…read moresuch personalized care! The PCP's knowledge concatenated with his bedside manner is off the charts. I've decided to make him my PCP. I was in excruciating pain and he was very understanding and patient. I can't verbalize my appreciation appropriately!

Amazing service. Thank you so much for making sure everything is ok. You are one of the nicest and…read morefriendliest doctors I have ever seen. Highly recommend.

Wow what a waste of time. I scheduled as a new patient and they sent me a portal link to enter all…read moremy new patient information. Most of the links were not active so I was only able to enter past surgeries. Not that it matters anyway because they make you fill out 17 pages of new patient information at the office duplicating the information I entered in the portal. I had arrived 30 minutes early and had the information completed 10 minutes before my scheduled appointment. I then proceeded to wait, and wait and wait. At 30 minutes past my appointment time, I inquired as to how much longer it would be. I was informed there was still one person ahead of me. In the hour that I had already been there, they had called nobody out of that front lobby so I asked for my new patient information that I completed and left. Dr. Schmidt may well be a good physician but I will never know. If you value your time, you may want to look elsewhere. If you don't, this may well be your place. What made the experience even worse, is I was scheduled for a physical and blood work. I fasted and didn't have my coffee. Thanks for LESS than nothing.

If I could give her no stars I would. She literally did not help my brother or myself but charged…read moreus any ways! My first time seeing her, I was off put by the fact that she was smoking outside of her office. Then we walk inside and her staff looks like they rolled out of bed and hardly acknowledged my existence. I did get right in to see her without any wait but I wasn't prepared to be yelled at minutes later. I had had a colonoscopy about a month prior and ended up with an infection. I was just there to get a refill on antibiotics. However, she persistently kept asking if I was pregnant. At that point in my life, I was DEFINITELY still a virgin. No ifs, ands, or buts. I told her that and she kept asking me in disbelief. Finally, she makes some snarky comment and leaves the room. When she comes back, she tells me she was running a test on me for Lupus. I of course freak out because I do not want Lupus. She then basically tells me to grow up and that's it. The test results came back a week later and were negative (phew), however, she goes on to tell me that it could be a false negative. What?!? You don't say that to a patient that has been worried sick for a week and then gets good news. I will say that all of this happened many many years ago, but I just felt I should share since I didn't see any reviews for her. You could not pay me to go back to her.

The PA I saw was awesome. The staff, when it comes to insurance knowledge and referrals, is as…read moreworthless as Greg Abbot's legs. My much needed care has been delayed for weeks because of their incompetence. I'll definitely be changing to a different primary care provider.

Absolute Incompetence by administrative staff…read more My experience has been mostly negative. I have Dr. Patel for about and frankly since I just needed some cholesterol medication I was happy to just deal with the terrible front office every 6 months. Frankly, they try to get an appointment (and payment) every way they can. Need to get some bloodwork, you have to come in, have to read those results, you have to come in, need a referral you have to come in. The attention I received was subpar every time, the doctor barely looked at me or talked to me. If that was everything I would be ok. I have been calling for a referral every day for the last 4 days and each time it's a different excuse, first, it was that the person that sends those out is out of the office. Ok, understandable. Call back again the next day, told me they will send it out by end of the day. OK, let me just call again on Monday, the girl totally forgot (THEN LIED ABOUT IT) because when she did try to send the insurance change (the reason why I called in the first place) did not let her do that. Ok, please could schedule something so I can get my referral. When after 4 days of calling she finally tells me that they don't accept that insurance. SHE COULD HAVE TOLD ME ABOUT THIS 4 DAYS AGO!!! Trash service, if you are thinking about coming here do yourself a favor please don't.

Not gonna try to be negative, but here goes. So i went to this doctor office pliantly of times. and…read moredid clinic trail research once in awhile. with one of the other doctors they have. so far it was great. but something that day i went on Monday. the main doctor is great no problems with him. just his doctor staff is really bad and wanting to rush everything. i would say go to other locations that this doctor has. i had great experiences but this location isn't one of his best ones. i personally feel the doctor i had for the clinic trial was a friend of a friend type doctor how he got his job at that place. everyone here putting 5 stars are maybe family friends.

Horrible horrible horrible! Went in on Thursday because I was feeling shitty with swollen tonsils…read moreand possible strep throat. Was hoping to get some kind of antibiotics instead all they did was MAKE me take a Covid test (I have NEVER had one before) which I didn't want, but was feeling horrible so I just did it since it seemed like I had no choice. After that, they took blood samples and didn't even tell me that it wouldn't be back till possibly NEXT WEEK! So here I am now, back to square one after spending time and money here. This was my regular dr but I can assure that was my last time stepping foot there. They just want to get paid, don't care about your health!