Normally, my experiences at Sugar Lakes Family Practice have been positive. However, my last visit…read morewas not the case. Instead of visiting my regular primary care physician, I elected to see a nurse practitioner. This was a big mistake. The purpose of my visit was to receive a six month review of my current medications. My normal co-pay went from 5.00 to 76.00. I learned from my insurance company that my visit was coded as an emergency appointment. According to the treatment received, I had several diagnostic tests. This was not the case. In addition, the information submitted to my insurance company includes ruining a high fever, severe cough and headache. The information was submitted to misled the insurance company and jack up the co-pay. This was a blatant attempt to commit fraud.

If I could leave them 0 stars I would. It's very rare that you can actually see a Dr. You almost…read morealways have to settle for PA or NP. Most of them are OK, but Jennifer Faulker is the worst among them. She has failed to send highly important prescriptions to our pharmacy, been unreachable after hours when we called the answering service needing the meds, she took it upon herself to contact a psychiatrist who contacted my daughter trying to set up an appointment (we had no clue she was going to do that), and now after a week of trying, she has not replied to our pharmacy in over a week to refill my daughter's prescription that she is now OUT of, and this particular medication has severe side affects when stopped cold turkey. This behavior is negligent and unprofessional

Dr. Shaya is the kind of doctor who makes you feel like someone truly has your back and is in your…read morecorner. I've never had a doctor be as thorough as she is. She has connected lab results, life experiences, and medical issues with a level of insight and skill that I've truly never experienced elsewhere. She is an active and deeply engaged listener, an amazing communicator, and someone who takes the time to understand the whole picture rather than looking at each issue in isolation. I can't recommend her enough, especially if you have complex or overlapping medical issues that take time to explain and require a high level of attention and thoughtful decision-making to understand and treat.

Love love love this physician :) she takes her sweet time to listen to you and understand your…read moreconcerns and is genuinely concerned towards reaching the solutions

I've been suffering from migraines for months. I made an appointment almost 3 weeks in advance to…read moresee Dr Howard. I even made childcare arrangements to go see him. I showed up at my appointment and the lady at the front said she had me on the calendar for a month from today! A month! That would be ridiculous. Obviously the appointment person made a mistake but the lady up front didn't care. I'm super sick with a cold and sinus migraines. They didn't even care to make it right. I'm never going back there. Very rude staff.

Front desk staff and medical assistant is extremely rude; they talk over you and talk to you like…read moreyou're stupid, no personality. Dr. Howard has terrible bedside manners, I read previous negative reviews from other websites after our horrible experience; This is why it's extremely hard to support black business owners( I am black). My 88 year old dad refuse to go back there, due to the rudeness of staff and Dr. we found another PCP and extremely happy and comfortable. If you make an appointment there; you will be making a terrible mistake. READ all reviews from all websites, by the way there was a review that someone stated Dr Howard had an affair with a patient.

Seva Papageorge, MD: Worst experience with this absolutely unprofessional person. Substituting for…read moremy own doctor on maternity leave, this person was abrupt and unhelpful in an email asking about a medication, which could easily have been answered by a (kind) team member. Instead of answering the question, she actually defensively commented about something "not being her rule" (?). No one asked her about a rule or anything of the sort. It is unbelievable to me how stark the contrast is between her behavior and my usual interactions with Methodist. I have always felt valued as a patient, until now. The kicker: this doctor charged me for sending the rude message. Apparently, that is now considered a consult...

This was my first time coming to this branch as a patient myself. I have been here on other…read moreoccasions for mother's appointments. I arrived 45 minutes early yet I was not seen until 15 minutes after my appointment. While the waiting room is very spacious and clean, I do not see a reason for such a long wait as the office was not very crowded with patients. I was attended to by a nurse who was very nice and skilled with using their very old and outdated equipment. While it was impressive that she was able to use that kind of equipment, the measurements were not the most accurate. There must be some disorganization because some of my measurements were recorded inaccurately in the report at the end of my visit. I saw Dr. Ana Corteguera, who my parents also usually see. As a first time patient, I expected her to spend some time hearing my medical history but she rushed me through the entire visit. I felt as though she did not really care about my problems and just wanted to get me in and out of there was fast as possible. In fact, I even forgot to talk about something I had been meaning to ask a doctor because of that. Furthermore, instead of discussing treatment and testing options with me, she just chose the one that was the most convenient for her, which of course, happened to be the most expensive costing one for me. All in all, I think that this office can certainly improve its efficiency and if you had to visit this branch, I would recommend seeing someone else besides Dr. Corteguera.

Dr jenny Luu is who we saw NOT the associate. ONLY Dr Luu & we did labs & they coded it wrong &…read moreinsurance would not pay . The office REFUSED to refile & code it properly so Ins could see labs as deemed a medical necessity . That is all my husband & I asked for & staff never would assist . It's a simple lab test & they should know the proper coding vs making the patients pay ALOT of extra money $$$$ unnecessarily. Any other doctors office would have had lab charges covered & filed a proper coding or at least helped with the billing but they refused to help us. . We were not asking for much & if you go there be prepared to pay for your own lab work even if have great insurance. We do not recommend this office cause of unexpected & unnecessary charges that insurance would of covered if they filed properly .

I had a to designate a PCP for work, or else I actually have to pay my company for not having one…read more So, I decided to pick Dr. Luu. Their office is located in the Mattress Firm building. Their office entrance is different from the other business, though. Right when I walked in, I was greeted by a rude receptionist (I can't remember her name). She was very short with me, and was unhappy when I didn't completely fill out all my new patient paperwork. I told her that I filled out the form that they sent me via e-mail, and that their office did not tell me to fill out any additional paperwork before coming in. Regardless, she still made it seem like it was my fault. Anyway, when I finally met my PCP, Dr. Luu, it was a complete 180. She was super nice and understanding. She also explained all the tests that I would be having and why I needed them. She also told me what diagnostic/lab tests that I was up to date with, and those I had to schedule an appointment with her for soon. I really like this doctor. So the moral of the story is: 5 Stars for Dr. Luu 2 Stars for the rude receptionist = 3 Stars Overall Hopefully, they fix her rude behavior. I really want to keep coming here.

Great pricing great staff great service. Dr. Amer is very…read moreinformed and knowledgeable. Zeba is always very helpful and does what she can to help always.

Dr. Amer is attentive, kind, caring, and very knowledgeable. I feel comfortable in her care. Her…read moreand her assistant always are available to take a patients call and assist with any issues I'm having right away. I highly recommend her.

Dr. Albritton is my parents PCP for several years now. She has a wonderful bed side manner while…read morebeing kind & patient with elderly patients. Dr. Albritton communicates clearly and is open to all questions and concerns. She is board certified in family medicine and sees patients of all ages. Dr. Albritton focuses on general medicine, women's health and medical management for weight loss. She has seen my parents through cancer, numerous elderly issues and now dementia. The office staff is friendly and very helpful when I call with questions or concerns. She has been a blessing in our lives.

I had a broken bone emergency which I did not want to take to Urgent Care so I called Dr…read more Albritton's office during a time when they were purportedly open (according to the clearly stated hours on her page). It was not lunchtime. The call went straight to voicemail. I called again several times, waiting several minutes between each call, and the same thing happened. Unfortunately, I wasn't able to see the doctor and had to go to Urgent Care. I had actually wanted to make Dr. Albritton my PCP from a while back, due to the positive reviews of the doctor herself. I was in the process of officially making her my PCP with my insurance when this happened. How incompetent can this staff be? No matter how superb of a provider Dr. Tiffany Albritton is, she is destroyed by the sheer nonexistence of her staff. If they do exist, they should be replaced with staff members who actually pick up the phone during business hours. If they don't exist at a certain point, fine. But for them to be absent for the whole duration of the period I incessantly called? I don't understand why any doctor would want to surround herself by staff that do nothing but bring her and her image down and create an aura of frustration and disappointment among her patients.

This review is long overdue, but I have to commend all the residents under Dr. Charles Whitehead,…read morewho took care of me when I had Covid in August. They were able to get me in for an appointment virtually 2x and an office appt. to check my lungs a week later.As a runner and Triathlete, I was concerned those were affected and the staff helped to ease my symptoms without inhalers or prescription medications. Their front office was considerate, kind, and helpful .I appreciated the medical advice that was given, and especially the fact that they had limited Saturday hours even though I was unable to make an appt , they still got me in. Highly recommend!

I'm not sure why there has been so many bad experiences for other people. I've been going here for…read moreseveral years now, I have one Dr I see regularly and have met a few others during sick visits. Every experience I have had has been great. They are quick to get you in and quick to see you. They've treated me accurately for years.

My review Already submitted in the links you've me…read more Here the copies of my reviews: I am once again seeking treatment for a different procedure related to the painful deformities in my right toes that hinder my daily activities. As a healthy individual without diabetes, I am determined to resolve this issue. I chose Dr. Sanders as my surgeon because, despite residing in California and working as an ER nurse at the Veterans Affairs, I made the trip back to Houston for this procedure. My past experiences have shown me that he possesses the expertise to address and correct the deformities in my toes effectively. If I had to rate Dr. Sanders on a scale from 0 to 5, where 5 signifies excellence, and 0 signifies poor quality, I would wholeheartedly give him a 5. The decision to travel from California to Houston for this procedure was worthwhile. The quality of care during the procedure was outstanding, and the Orthopedic Sports Medicine Clinic staff were incredibly proactive, guiding me through all the necessary paperwork and requirements. Moreover, the communication I received before and after the surgery was exceptional, making my entire experience seamless and reassuring.

Always very professional & excellent patient care!!! I have…read morebeen taking care of my whole family for over 20 years. We could not recommend them any higher! I have been taking care of my whole family for over 20 years. We could not recommend them any higher! Excellent excellent excellent excellent care

I chose Core Primary Care based on its strong online reviews, but my real experience has been…read moreextremely disappointing. My care has primarily been handled by a PA, and I have never actually seen a physician. While I initially accepted this because I only needed routine annual exams, the experience became problematic once I started a stable statin medication for high cholesterol due to increasing levels and a strong family history of heart disease. After only three months, I needed a routine medication refill. Instead of simply continuing a stable prescription, I was required to schedule another visit with the PA. This felt unnecessary and not aligned with appropriate continuity of care for a long-term, well-established medication. Today, I had a scheduled telehealth appointment for what should have been a simple refill. I waited online for 20 minutes after paying my copay, and the system failed to connect properly. No visit occurred, yet the process still resulted in wasted time, frustration, and disruption. Overall, the experience reflects a system that feels more focused on generating repeated visits and copays than on providing efficient, patient-centered care. For stable chronic conditions like high cholesterol, basic prescription refills should not be this difficult. I would not recommend this clinic to patients who expect straightforward, reliable ongoing medication management.

It's outrageous the prices they charge and come up with. I came one time and are charging me like…read more$300 bucks for my visit! Be careful on some documents you sign and fill out some of those assessments documents when you're a new patient are being charged to you! I scheduled another appt my follow up and I'm cancelling it after seeing what they are charging me. Overall the doctor who saw me was very attentive and she helped me with understanding my diagnosis, and any questions I have were answered with thorough explanation. I just wish they didn't charge the amount they do.