I tried them in Redding for my 5 year old and the way the hygienist interacted with her was the worst dental experience I've ever encountered. It was just a cleaning, but the hygienist was rough and impatient enough that I actually stopped the appointment.
Thats so smart! I'm inspired. We'd love to contribute to her big gift.
The hygienist at that office was gruff, and seemed to just want to get through her cleaning. Wasn't amazing, but I'm not a picky parent, I don't expect professionals to treat my daughter like a princess, as long as they do the job without harming her. But his attitude is not even why I'm writing this review. When he started spraying water in my daughter's mouth she started dry heaving. He didn't acknowledge that was happening; he just told her to shut her lips around the vacuum tool while she was actively heaving. Then he immediately began spraying water in the back of her mouth again, which caused her to dry heave harder. This time he literally sprayed water on the back of her throat while she was gagging hard and crying. I intervened and sat her up and told him she was going to vomit, and his response was, "its fine, the vacuum will just suck it up so it wont get on her clothes." As if thats what I was worried about.
I didn't lay her back down (of course) and even though he wasn't done, he quietly picked up his tools and left to work on the next kid without communicating or finishing my daughters cleaning. Then another man showed up and was just like "come back in 4 months, and here's a referral to an orthopedist." I didn't know who the man was or what on earth we were being sent to ortho for! He turned to leave. I had to stop him and ask why my 5 year old needed to see an orthopedist and all he said was "she sucks her thumb" and he walked away. It was so confusing because the dentist we had seen in Chico a few months prior had said that other than thumb-sucking cessation, other interventions didn't seem necessary for her, and took the time to explain why and what we would need to do. But not this office. I figured out on my own that the man who told me to go to ortho was the dentist. He and other staff did not introduce themselves and tell me their role like I have been trained to do in professional settings.
In the car, my daughter told me her experience with the hygienist from just a cleaning was worse than dental surgery procedure she had a few months prior. I will never go back to Children's choice in Redding, California. read more