I cannot recommend Tom enough! He was on time, respectful, honest, and incredibly fair with his…read morepricing. He made a stressful situation so much easier, and he even went out of his way to give my daughter a pink key with her own lanyard, which absolutely made her day. It's rare to find someone who is both genuinely kind and trustworthy. 1,000% recommend Tom to anyone who needs a locksmith!

We were very happy with Tom's services. He did an excellent job, paid attention to detail, was…read moreprofessional, came on time, and charged us reasonably too.

Based on my recent personal experience, I unfortunately have to agree with all the negative…read morereviews. 1. Pressure to put down a deposit -- do NOT do it unless your design is final. They will push you hard to pay a deposit to "lock in" a price. In reality, any change to your initial design--no matter how small--results in a higher quote, and they will not provide any breakdown to justify the increases. You're left with two choices: accept the added cost on faith, or walk away and lose your deposit. There is no actual price lock. 2. Promises that aren't reflected in writing. The owner, Fatih, may verbally assure you that you can recover half of your deposit if you decide not to move forward during the design phase. Insist on getting everything in writing before paying anything. Once you receive the written terms (which only show up after you've sent the deposit if you let them rush you), you'll find that you are not entitled to any refund if you ever request your design--whether for review, record-keeping, or any legitimate purpose. Unsurprisingly, none of this is mentioned before they take your money. 3. Poor communication once they have your deposit. After paying, be prepared to chase them. I repeatedly had to send multiple emails and make follow-up calls just to receive a one-line response. And after these delays, they will inform you that your "locked-in" price is about to expire unless you finalize your order within a couple of days--again with no refund of your deposit if you don't. 4. Vague and non-specific documentation. The price they claim you've "locked in" only applies to an undefined "as-per-design" reference--without details. If you don't have a copy of the design, I'm not sure how you could ever prove what you supposedly locked in. They avoid putting anything concrete in writing, making it nearly impossible to hold them accountable. That alone should be a major red flag. I made the mistake of trusting this business based on a recommendation from someone I know. I hope that sharing my experience helps others avoid the same situation.

Excellent service. We used Vega for a major kitchen remodel after interviewing five other possible…read morealternatives in the area, and I'm glad we did. We're pretty picky about interior design, and the entire team was super patient with us throughout the entire process and very helpful. The owner himself came to our house multiple times (initial measurements, double checking, partial installation, complete installation, follow-up, etc.) to make sure everything was going well. One time, when a third-party cabinet supplier forgot to include a side panel in the initial shipment, the owner handpicked a virtually perfect match from some unrelated stock and just gifted it to us so that we could cut it and apply it to our island in time for a huge party we were having at our house that weekend, and we got the actual panel shortly after that. They've got a great selection of cabinetry, hardware, and countertop material, in addition to some other stuff. It's been 13 months now since installation was complete, and we're still in a state of shock about how beautiful the whole thing is every time we walk into the kitchen. I could not recommend them more strongly.

Quick, pleasant and affordable service. I had 6 key copies made in under 2 minutes and they had all…read morethe accessories I needed too. Staff is very friendly and easy to deal with. This locksmith is a real asset to the community, one that you never appreciate until you need keys really fast. Id rather deal with them all day long than with the clowns at Home Depot.

This shop renewed my faith in humanity! My car key broke in the ignition in a parking lot in White…read morePlains. The Locksmith (sadly I didn't get his name) let me borrow a pair of pliers. He didn't ask for anything (no driver's license, money, nothing! The pliers did the trick! When I returned them, I tried to give him a tip which he flatly (put politely) refused. A true gentleman! Thank you very much Key Masters Locksmith and Doors!!!

At first, this company was very responsive. They came and did the measurements and said they'd…read moreemail me with renderings. The renderings were sent late and only after I had to email them asking where they were. The renderings were pretty good, but I needed a small change and an updated invoice. At that point, they completely disappeared. Stopped returning my calls, emails and didn't even answer their phones. I went with Closet Factory instead and saved money and got an even better design for my space. Don't waste your time with Creative Closets at all.

I was told this company was local, more responsive than their big competitor CA Closets. An…read moreestimator came out and walked around, took measurements. He never sent me a proposal. I guess I should be grateful he showed me this company's non-responsiveness so early in the process--so I could avoid them.

I've dealt with both the New Rochelle and Yonkers location. From stone dust, gravel, Belgium stone…read moreand stucco (only at their Yonkers store), we've done a good amount of business with Masonry depot. Aside from our in-store pickups, we have also had big pallet deliveries with no issues. Good product, good customer service and fair pricing.

Shopping for pavers for our backyard was a bit overwhelming but the guys at this place were so…read morehelpful they put us at ease. We dealt with Joe who was knowledgable and spent enough time with us explaining the process from beginning to end.

Terrible work, no interest in customer satisfaction. I'm just noticing that recent reviews are all…read moreterrible - I wish I had looked sooner. Also - there is very little transparency in the organization. One phone number, have never been able to speak to a supervisor, etc. I had a reclaimed and sentimental piece of marble that was local to the business and I paid top dollar for Marbleworks to pick it up and cut it into two pieces, finish the surfaces and edges and deliver the pieces to me in NYC. They warned me that there were oil stains and I understood. The price included "installation" and mine weren't being installed, but when I questioned it (neither was a countertop) they said that delivery counted as "installation" ... I agreed to the price. BUT they delivered the pieces rubbing up against each other with nothing in between the raw pieces and the largest piece was delivered with a huge -- though not super deep -- scratch -- and the smaller piece was significantly less "shiny" than the larger and with smaller scratched and like it hadn't been cleaned or as polished as the larger. I withheld the balance (about 39% of the total) until the scratches were removed -- it seemed if they WERE installing a countertop they would've done a better job of leaving me with better surfaces. They insisted on a certified check for the balance. I spend $$$ on cancelling a check, getting the certified check and to buy tarps since they'd now be doing the work in my apartment. The first appointment they gave me to fix the scratch they called the day before to reschedule. Okay. The second appointment I waited all day for them to come and at the end of the day they told me they got held up and could not come. I was upset and I told them I needed a first appointment and waited weeks until that appointment could happen. Unfortunately, when they showed up the workmen were told by my building that I needed a COI - Marbleworks did not inform me of this possibility (it seems they should if they know their business) and I was unaware myself. I sent them the sample COI within minutes but was told it would take time for the COI (which, if they had a relationship with their insurance company, should be fast, no?) that the workmen wouldn't wait AND that if I wanted them to come back I would have to pay them an additional $750 on top of what I owe them. I was sorry about the COI issue an will own my ignorance BUT it seemed to me we were even, since I was stood up once and accommodated weeks of rescheduling, and delays - not to mention bad work in the first place. I told them I'd be willing to wait until it was convenient for Marbleworks to get back to the city (vs. insisting on first appointment, etc.) but they said they have no plans to deliver back into the city unless I pay them $750. So they will not accommodate me in any way to fix their shoddy work no matter what my concessions are - without charging me more $$$. They have no interest whatsoever in making this very polite, very patient customer happy - by fixing their shoddy work to begin with. Since I have had no customer satisfaction, I am not going to pay the balance but am instead looking into local marble repair companies. While my sales contact was unfailingly polite, he is so great at stonewalling that I'm guessing he is being incentivized on making me go away and/or pay more $$$ than actually creating a happy customer. I'm looking at beginning a renovation in the next year and I would not deal with them again.

I regret using them…read more I ordered a quartz kitchen countertop and installation with sink. Plus removal and disposal of old countertop ($275). After the worker, George, took old countertop with sink out, I noticed wall damages. I wanted to fix it but he said "I can cover it. I did it many times" the result? See pictures. He couldn't place brackets on one corner of under mount sink due to holes on countertop for brackets were in wrong places. 3 days later, chalk between countertop and under mount sink started to melt. See the picture. I had to apply waterproof chalk by myself in order to prevent further damages. The company offered me to finish waterproof caulking. But looking at their finished low quality work, I declined her offer. The company wrote a long defensive email saying they delivered a high quality work. Their high quality work and my standard have a huge gap. I had to spend more money and labor to fix their work and placing brackets to secure under mount sink. I regret not researching about this company's reviews.

Ron runs a top notch operation! He is passionate about finding you exactly the right carpet for…read moreyour space. He is extremely knowledgeable, honest & fair. His installers were courteous, professional and tidy. I love my stair runner snd will never shop anywhere else!

Ron has been in business for 40 years. Why? He gives you very fair and reasonable prices. His…read moreinstallers are top notch, very clean and very efficient.

Maselli contract replaced a 3 ton HVAC for our property. They corrected some misinformation we…read morereceived from other companies and gave us options that were in our budget. Talk about HONEST - they told us the truth while the others used scare tactics. The work was done quickly and professionally; everything was pristine and the old unit was removed. Absolutely recommend Maselli!

Joe and his team are very efficient and I have zero complaints. His team installed new condenser…read moreand air handlers for my home. 2.5 ton and a 3 ton unit. Also worked with the plumber to install a tankless hot water system to provide hydro heat for my home. After shopping the project Maselli HVAC was a great value for what needed to be done. If you live in white plains or westchester Joe and his team will deliver and get you where you wanna be without any issues.