My PT Mahina has been great! She's gotten me much further than my prior PT. She's very…read moreknowledgeable and pushes you to get the results you need but knows when to stop.

Sent to physical therapy because of constant pain in my head, came to realize it was my neck. I am…read moreon my second to the last therapy session & it has been awesome! My physical therapist is Scarlet M. Ewing, DPT & she has been absolutely great!!! Will miss her after our last session, talking stories with her has been so much fun & the other staff is always nice. The head pain has gone away & my neck is much better.

The physical therapist are awesome. The facilities are well equipped, and very clean. It's a well…read moreorganized physical therapy business.

Highly recommend 80/20 Physical Therapy. Everyone there is friendly and helpful. I've had 3-4…read moredifferent therapists there and all have been great. I've spent the most time with Sonny. I like how he, after assessing you, challenges you and keeps things fresh. I previously went to a physical therapist outside of 80/20 that had me doing the same thing every session for three months. All while he sat in his office looking at his laptop. But not at 80/20! Their therapists stay with you the entire time 1-on-1. As a result, I feel like I've progressed (still got some ways to go) and have been motivated to carry on even at home. Mahalo Sonny! Mahalo 80/20!

, . It's bad…read more when Shauna (Dr.Russel) evaluates you & and says, " ' ." 6 years ago, I was BIPT patient for my left knee. At that time, I knew I would need help with what was going on in my right shoulder. My PCP offered me drugs rather than another PT referral. This began years of compensating while doctor hopping. I'm not afraid of work... I do fear taking more meds than absolutely necessary. I was determined to keep lifting though. That magnified my issue as compensation began affecting my left shoulder as well. I got used to painful numbness & having my shoulders pop out & reset. Being in pain became my normal state of being. Earlier this year, I finally found a PCP who listened when I asked for a referral during a routine check-up. I finally got the notice I had hoped for! The very next day, I was evaluated & given a treatment plan. After years of pain, I wanted to take an aggressive approach at shoulder rehab. In so choosing, I had to be diligent & consistent. That was my responsibility. BIPT was responsible for providing a solid treatment program, walking me through everything with optimal form. Some work was familiar, some work was new. None of it was easy. I had to humble down and work lighter weights. I eventually began to feel & see progress. One morning, I realized the numbness didn't hinder my sleep. Some days, I found increased ROM with my exercises . I'm so grateful to the entire staff at BIPT Consistent good vibes & encouragement from reception to discharge at every appointment. Everyone I worked with was professional, observant & patient with my limitations, encouraging me through sessions. The positive environment definitely encourages progress. After 9 weeks, I was discharged with huge improvements. I knew from my previous experience with BIPT that drugs would have simply been a bandage. Mahalo staff for helping my shoulders return to functionality!

The owner Shauna wrote back to me months after my terrible experience here in which they set me up…read morewith two young unlicensed girls (one with whom I had an appointment turned her back on me and turned me over to a teen). I was not there to lift weights. Again, they had me lift weights more than 20% of my body weight resulting in my back going out. I was not there to lift weights. I am 73 with a scheduled surgery. Shauna just replied 5 months after the incident and said they could not contact me when I am available 24/7. IN FACT, Medicare's outside consultants tried for one month to contact BIG ISLAND THERAPY with NO RESPONSE. I am now with physical therapist facility who is sensitive to patients needs as individuals. Not like BIT.

I am not happy with the services that were provided with this Business. The therapist Linda is not…read morefollowing Doctor's request for heat, ultrasound and massage after my exercise. When I confronted the Business Manager and asked to see on my chart if the request from my doctor was on my chart. She told me that the Therapist is the one that makes the decision on what she wants to do with her clients. When I asked her more questions about my situation she changed the story around and began to tell me, that I owe her $25.00 for a no show fee from Last week Monday. I usually get a reminder phone call to let me know that my appointment for Monday is on Friday before.I was told that Friday's phone calls is to remind people of their Monday appointments and Monday calls is for Tuesday. Scottie called me that same day in the morning reminding me to bring a mask or no services will be provided. He failed to tell me that I have an appointment that morning when he called me.There is NO sign that says that there is a $25.00 fee for No Show in their office. I told her that I do not feel that I should pay for it. She told me that she will refuse services if I did not pay for it. When I went back to Linda and asked her why, I was not getting heat, ultrasound and massage she said, that her only focus was for me to get exercise and will not help me with getting pain relief after the exercise session. I went there with 6.5 level of pain and now I have experiencing a 10. I would not recommend you going here if you want to go there with pain and leave them in pain.

Went here a few times, staff is friendly and helpful but spends a lot of time talking story with…read morecoworkers within close proximatey. Dont be suprised that they will have you do exercises after workong on you, then they gravitate to their fellow physical therapist spending more time talking story than paying attention to their clients.

Nick really helped me after rotator cuff surgery on my right shoulder. I also have pain in my left…read moreshoulder and he helped me with both shoulders. He really listens and communicates well. Quality of care was excellent. He makes sure you understand how to do the exercises at home between appointments. The office staff is also super. Very friendly and attentive. Highly recommend.

My last honest review was removed. I don't recommend due to rude treatment by therapy providers and…read moreunprofessional handling of my protected health information by office staff. Having my last review removed should, in and if itself, tell you something about this business

Pain in lower back and sciatica oain running from my hips n down my leg…read moreI could not walk with out feeling extreme pain It took several sessions The pain went away but more importantly , he taught me exercises to strengthen my pelvis area n now i feel no pain at all

I went here for therapy two different times. It helped. I am thinking I need to go again and notic…read mored the low reviews. I think they are great!

Warren is no amateur... I owe them for my rehab big time…read more.. I wuz cooking them cupcakes but it really wasn't enough... His routine saved my arm motion! It's Spring here in Oregon and all the trees have blossoms... It immediately reminded me of Haruka, one of my therapists, because in Japanese Haruka means 'Spring Flower.' They're all great so you can stop looking. U found the right place!

My grandma had a full hip replacement and they got her up and running (literally) and back to new…read more They treat everyone like family and are very accommodating. I love supporting small businesses and this is a family run business. Both owners, the husband and wife are almost always there making sure everyone has what they need. The workers are awesome too and there is always a lot of parking.

It was unfortunate that we needed to use the services of a hospital, however, from the time we…read moreentered the Hilo Benioff Medical Center emergency room and through a 7 day stay, all the medical staff were very professional and friendly. The health issue was diagnosed and treated immediately with surgery within a few hours of arrival. All the staff appeared to really enjoy their jobs and caring for patients.

Got admitted right away they took care of my husband with his needs in an efficient manner…read more Nice friendly staff. So far the only wait it for the results of the X-ray and the cat scan. So I can finish my rating and we got out of there in about 3 and half hours! Nothing like the mainland they would have my 80 year dad wait for 12 hours. I was very happy with their service thank you for helping with the Veterans.

I've been here one time and I'm impressed with the staff. I have more appts scheduled so hopefully…read morenothing changes. Friendly and clean.

Ann the hand specialist worked wonders! Gone to one of the other rehabs for hands and they…read moreaccomplished nothing. Ann knows her stuff!! And the staff there is so nice, respectful, and professional.