I try to shop here maybe once or twice a year, and it's about as basic as a boutique can be. Their…read moreselection is limited, with a mix of party dress to Comfort Colors T-shirts, with lots of dainty accessories mixed in. The girl at the counter was friendly, but wouldn't let us breathe when we first came in. She stood behind the counter the entire time and kept asking if we wanted a fitting room, needed her to hold anything at the counter, etc. What really earned them a 2 star review was the fact that quite a few of their clothing pieces had stains and marks on them, and some had the tags ripped off. If it had been one or two pieces, I would've said something to the statue behind the counter. But almost everything I looked at had at least one that had stains ranging from little specks to giant streaks. This really lowered the value of this boutique. There's lots of potential here. Great location, it's been there for a while. But every time I try to love this store, something just feels...off.

Sweetest shop owner ever! Purchased the cutest romper and sweater. Very accommodating and even…read moreoffered me a bottled water while I shopped.

So I go to a lot of hot topic stores. All across the country. This is one of the cleanest and…read moreneatest ones I have been to. Bought a few pins but was super impressed with how organized this one was.

This store is very clean and well organized. The staff was friendly and chatted with me which was…read morenice since some stores seem to be very abrupt. Eithe rway I found some cool stuff and had no issues. I'd come back if I'm ever in this neck of the woods again.

Nancy was incredible, very insightful & helpful. Super super sweet & knew instantly what I was…read moretalking about prior to even showing her! This is the best James Avery and because of Nancy I will 100% be returning.

Their new location is very nice. You actually have room to move and look. I was greeted as soon…read moreas I walked in. A very nice lady came up to me and asked me if I needed help. She was great and was aware of all aspects of the stores merchandise as well as items in repair. I purchase a charm for my charm bracelet and also an anklet which I did not come to buy. The purchase of the anklet was a gift from my husband for an early Valentine's gift. How perfect is that! I certainly will continue to purchase items from James Avery because of their integrity in their jewelry and the courteous and knowledgeable employees.

When I tell you I am obsessed with Windsor and everything in their store! (Both in-store and…read moreonline) This location is always so clean, very organized, and new arrivals are constantly rotating and there's always new and exciting products to shop for every time I visit. Prices are fair, good sales, lots of in stock inventory, and so much variety to fit your personal style and fashion needs! However, the reason this location is receiving a 3 star review is because their customer service skills are lacking and the employees are not the most pleasant to be around. They aren't very helpful, there have been a few time where I've tried to ask a question and they are very avoidant. When you're checking out the cashiers are always very cold and do not engage at all. They almost seem annoyed with customers which is a very disappointing reaction to receive. Hopefully soon I can revise my review to give them more stars!

I love the store clothes fit great even but the main manger isn't very friendly at all poor…read morecustomer service. It's the way she looks even let's see a smile jeezzz these people hate there jobs you can see it on there face and the negativity reeks off them sad to see such a cute place have ugly people working!management needs a better face representation

I had an excellent experience here the other day. They had an awesome BOGO and buy one get one 50%…read moreoff sale on certain shoes. I wish I started shopping here a long time ago for quality shoes. Customer service was professional and friendly. Now, I know that I have been overpaying for shoes shopping elsewhere. From now on, when I need shoes, this will be my first stop.

be careful when you go and they are handing out coupons. they handed out a bogo 50% off coupon. i…read morebought 3 pairs of shoes and was told that the coupon didn't go for the ones that i bought. it needs to be clarified before someone thinks they are getting money off but end up spending almost $170 like i did.

Located inside the Richland Mall…read more Store neatly stocked with sparkling accessories, novelties and gift items. Today my 9 year old granddaughter decided yo have her ears pierced. Staff showed earrings price and chart . She was very brave and survived. Tears were still shed but with a smile. Staff was very patient giving directives and an after care instructions

Came here to pick up a curb side order I had made, but I arrived too early (it had not been…read morepackaged yet) when I walked in the, the line was out the door! A week or so until Christmas, it was packed! Once I was told my items were not ready I was going to leave but a sweet woman named Jasmine rushed to gather all my items & another fantastic employee named Angel rang me up so I wouldn't have to stand in the long line. These ladies went above & beyond & I am very grateful! I will definitely continue to shop here. It's always well stocked & organized... filled with a friendly, helpful staff & they have great sales!

Their car freshener leaked and spilled all over my radio and dashboard controls, and now hops from…read morekilometers to MPH while driving and my dashboard info is on the fritz. I contacted CS & that representative was so sweet & continually told me they aren't suppose to do that. She gave me a $20 gift card as a refund for the product and said their insurance company will reach out to me about getting my radio replaced once I sent in proof of damages and a quote to get it fixed! So the insurance company says there's nothing they can do except give me a $50 gift card. I have been shopping at BBW for years and I have a ton of their lotion and spray, I've always been told they are a great company & now I'm seeing that's only true if you spend money with them & not try to hold them accountable for their faulty products. Case# 5041924 HOW IS A $50 GIFT CARD GOING TO TELL ME HOW FAST IM GOING WITH MY KIDS IN THE CAR???

If I could give this jewelry store 10 stars as far as service and repair go I would. I have a…read morenecklace that I have broken twice in different spots and they repaired it both times for a reasonable price. The staff was very helpful especially Eve. I would highly recommend them if needing a repair. I have yet to purchase any jewelry from them but from what I've seen they have an excellent selection for being a small shop.

Kays is cool. But Zales is terrible. Leticia Hill is the…read morestore manager of the Zales Outlet in Waco. She lost my wedding ring after I left it there to get resized. The short story is she never made any attempt to reconcile the problem. She showed a lack of compassion and was very apathetic toward my situation and never attempted to make things right. The result? She simply said there was nothing she could do and refunded my husband's money. We have only been married for 16 months and now I am without the ring that my husband gave to me as a symbol of his love and affection and our marriage. No words can describe how sad and hurt that I am. Please do not trust these people with anything that is precious to you.