I like them. I know some don't but with the exception of long lines I shop frequently on Senior Day.read more

Service was horrible. Was doing a return on some shoes I had only worn once, I had called in…read moreadvance to see if it was possible to, since the shoes had some scuff marks to it and minor scratches, the employee I spoke to on the phone said it was and that it is expected by the company that customers would wear their items up to 5 times before returning so that it was okay. My return was done by the Store Manager who was blatantly rude the entire interaction because she was having to accommodate just the once, but even with accommodating gave attitude the entire time and reminded me that customers weren't allowed to make returns with it being scuffed, which is the exact opposite of what I was told by the employee. I used to be an ASM for a retail place as well, there's genuinely no need for that type of attitude and unprofessionalism, especially when I was the one misinformed. Granted they still made the return but needless to say I'll never come back to that location since the SM doesn't know how to treat people.

Can you get a more diverse crew? Every time we come into this location these white ladies that work…read morethere do not greet people of color it seems like. I was in the military for over 21 years and it baffles me that there are young women who are still racist that work in stores like this location. I love free people stores, I've seen other stores on the West coast who have friendly customer service. Please train your folks and get a more diverse crew. Also let y'all know minorities have money and not all of us steal. lol This location needs better management to make it more inviting!!!!

The employees at this "boutique" were racist towards my family and I because we were speaking…read moreSpanish. They did not even attempt to help me look for the sizes of clothing I was needing. I had to go back and forth from the changing room to find what I was looking without any help from these employees, who just kept looking at us. I was planning to buy a $300 item from here, but had to leave because the employee and the manager with the head tattoos threatened to call the police. I will not ever buy this brand of clothing and will insure I will share my experience with the corporate office of this establishment.

I first discovered Cotton On in Singapore a couple years ago. I was immediately obsessed with their…read moreclothes and bought a bunch of clothes thinking I was never going to be able to find it in the USA. Thankfully Cotton On opened a location in North Star Mall and I've been a fan ever since. The staff at this location has always been super friendly and super helpful. Compared to other stores, this one also carries their children's clothing line which is absolutely amazing. Since becoming a mom, I've been ever a bigger fan of their children's clothes because is so cool and edgy. If you are just looking for the perfect white t-shirt, highly recommend checking Cotton On!

It's time to cotton on to the fact that these boutiques in malls are overpriced, but still pretty…read moreawesome. This is kind of a fancy little boutique at the mall in San Antonio, which we came to check out when we were looking to buy a ton of stuff during the summer sales at all the local malls of SA and ATX. The problem with this little store is that we didn't find anything Barbie really liked, and she's really picky so that happens a lot. Service didn't seem bad, but I can also see why a lot of other people have had service issues here.

This old navy has been completely redesigned. It looks clean, bright, and organized. They have…read moremoved the checkout to the middle of the store which feels like a slightly odd location. I almost prefer the exit check out and it made lining up more intuitive. Some of the clothes placement has become less intuitive since I could not find a good way to understand how it is arranged. The floor and racks still look the same and the overall feel has not changed.

Holly, store associate, is so helpful and went out of her way to make sure that we found the items…read morewe needed for back-to-school. Because of her alone I would return to this location. Bravo for stupendous customer service and a caring attitude!

Norma at the Parfums de Marly fragrance counter was very unprofessional and bleak. We visited…read moreFebruary 16th, 2026. Not once did she speak a word to me or my friend while we were sampling, didn't offer any assistance or even acknowledge us. I'm willing to bet that it was because we looked younger and there's this stigma (especially in the fragrance industry because I work with fragrances), that the younger audience doesn't buy anything. Not only was Norma very unwelcoming and inhospitable, I also observed her eating chocolate pretzels right in front of us while scrolling on her phone. This was a very gross and unprofessional representation of Saks Fifth Avenue and Parfums de Marly. Norma needs better training because she seemed very comfortable doing this as if she does it all the time. There is one bright side to this story though; Patricia came to assist my friend and I and actually spoke to us like we were human beings. She seemed happy to assist us and even made light conversation with us. I felt a lot more welcome speaking with her. Norma could learn from her. If Saks Fifth is comfortable with having their name and luxury brands represented so sloppily, it's only a matter of time before this location closes. Very disappointing experience.

23 Dec 2023 I was…read morereally looking for the hair salon to check if they had a particular product. I asked the first clerk I saw in fragrances. She wasn't sure where the salon was, but the gentleman she was speaking with (he also worked there), said to follow him and he'd take me to the salon. You can't get to it directly, he said. What!? Something about while the salon is part of Saks, it's not really part of Saks. Oh, okay. Well, we go in the back area where inventory is stored, go through a couple of hallways and doors. The last door puts you outside on the sidewalk. The salon entrance is only accessible from the outside, no inside entry. Who knew? After all this, they didn't have what I was looking for. Oh, well.

I get so frustrated with this store every year around Summer break. They seem quick to hire, but…read moredon't do a great job training or giving new employees trial periods. I've been shopping at this store for about 6 years. I shop for my personal wardrobe, business clothes, and dishes and textiles for my food photography business. I know most of the regular employees by name, at the very least by face, and they know me as well. On Saturday (May 2nd), I left close to $600 in merchandise at the register because of the employee's dismissive attitude while ringing it up. She not only ignored us (and everyone else) as we passed her on her way in, but also skulked around the store with a scowl that said she didn't want to be there. When we got to the register, she never greeted us, barely looked up at us, and never asked me for my Anthro Perks number. When I asked her if she would like it, she said, "I haven't asked for it yet." I shop there so much that I know the script is to greet the customer and ask, "Are you an Anthro rewards/perks member?" at the beginning of each encounter at the register. I told her she could cancel the sale, and we left. In this economy, those of us who have saved our money or choose to spend it with retailers shouldn't be left feeling like they're a nuisance. Anthropologie is not an inexpensive store. It makes no sense for us to spend money where we're treated like we don't belong. So, whoever was responsible for hiring the scowling blonde who was working at 7:30 PM on Saturday, May 2nd, should probably have her retrained or reevaluated on whether she actually wants to work there before allowing her to keep messing up your sales.

Anthropology?! Anthropologie! This is mostly a women's…read morestore, but they still have a fun, rustic retro kinda vibe that I can dig. They have some fun housewares stuff that usually revolves around birds or alcohol or flowers. They have a neat selection of things like drawer pulls or bookends or tchotchkes that you can put on your bookshelf or bedside table. It's all stuff that's nice to have, but with an extra cutesy yet rustic and classy design element that makes it all come together. This stuff looks like it'd be at Martha Stewart's log cabin in the woods. When I went, the place was a bit of a madhouse, but that was Black Friday. Mobs of people came crashing in for deals, and left the store in a bit of disarray. The clerks were outnumbered by customers several times over. It was packed. If you bump into someone here, do you owe them an apologie?

I've been to an Aritzia once before, suckered in by the flashy lights on a spherical globe, great…read moreinterior aesthetic, and someone wanting to look at a puffy winter jacket. That was the one at NorthPark Center in the DFW area. And lo and behold, the one there had a pretty dope winter themed Aritzia arcade machine in the store. If I recall correctly, it had a two player mode that was sort of co-op, sorta competitive. Of course, the controls weren't in that great of a shape. So naturally when I was strolling around the shops at La Cantera, I was excited when I spotted an Aritzia. Because, where else can you find an arcade machine in a clothing store? I was super stoked. Walking in, I scoured the entire store for the metallic arcade machine. I saw the snow globe lit Aritzia puffy sphere, but unfortunately this Aritzia does not have the arcade machine. Queue sadness. What they do have, however, appears to be a selection stylish clothing that is not excessively priced. The staff working here are quite helpful and friendly. They also appear to wear articles of clothing available in the store. They can accurately assess your size for each article of clothing, and won't hesitate to gather and carry your selected articles to the dressing room area. The dressing area contains curtains for each dressing stall. Additionally, there are mirrors which assist you in assessing your own appearance. There are also a few chairs and a couch in that area. Would I come back again? Probably only if they have the arcade machine available. Otherwise, it's not really a place I'd normally shop at since it doesn't contain garments that I wear. It's definitely a comfortable store, and I applaud their interior design.

I picked up the cutest last minute outfit today from this location. I find it hard to style myself,…read moreand that is why I was so happy to get help from one of the store associates, Clarisse! I went in the store right when it opened, and Clarisse started helping me right away by asking me about my style preferences and picking out pieces to load my dressing room with!

Stopped by Coach at North Star Mall today to pick up a new bag charm…read more The employees were helpful and courtesy. Though not a flagship store, they've got a similar selection to all of the standard shops.

My favorite place!! I love coach! They have the cutest handbags, glasses, and other accessories. I…read morehave shopped many bags in the past and all hold their weight well. I think they are worth every dollar and last a long time. I don't consider it expensive because you get what you pay for. So very worth it! Staff can be a bit assuming sometimes but mostly they are kind.