Friendly, fast, and great quality! I brought in a vest that I needed some unusual buttons sewed…read moreback on to, and not only did they do it but they reinforced the existing ones too! My vest looks great and I couldn't be happier. Plus they got it done the DAY OF and it was only $3. Thanks y'all.

Wonderful place great management and owners. They can make just about anything custom metal…read moreprojects you need and dream up.

The person that left the review saying they don't take Amazon returns is talking nonsense. I do it…read moreall the time with no issues and always with a smile. I far prefer going here than to the local post office.

Even though the website says they do, they DO NOT accept Amazon returns with the QR code…read more Rude about it as well.

If you live in Wise County and own anything with a small engine, this is the place everyone tells…read moreyou to go -- and now I understand why. This shop has earned its reputation the old-fashioned way: by being fast, efficient, honest, and reliable. They specialize in lawn equipment, small engine repair, and generator service, and they know their craft. No guessing, no runaround, no unnecessary upsells -- just straightforward service done right. Turnaround time is impressively quick, and communication is clear from start to finish. One of the biggest conveniences? They offer pickup and delivery for a small charge, which is incredibly helpful when your mower or generator isn't exactly something you can toss in the back seat. This is a local business through and through, and you can feel it. Friendly, knowledgeable, and dependable -- exactly what you want in a repair shop. Wise County is lucky to have them. This place isn't just good -- it's a Wise County treasure. Five stars without hesitation. 5 STARS! Shop local!

Decatur Bowie Propane rocks! This is my first experience with the propane system. Time came for my…read morefirst fill and I called and service was outstanding. Cody came to do the initial inspection and check my stove. He was very informative, friendly and he adjusted my stove in two minutes and a year of frustration disappeared! He is very thorough and helpful, not to mention easy to talk to. Then later that day, Clint came and filled my tank. So friendly, efficient and a pleasure to deal with all around. I would heartily recommend this company for all your propane needs! Zach in the office was able to schedule our fill in a timely manner and called to make sure everything was good. Best company to call!!

I gave the tech a $2,200 cash deposit that "disappeared" and was invoiced months later for the full…read moreamount. The $2,200 that I paid for half of the bill never made it to my account. I do not recommend this company whatsoever. The tech surprisingly asked for half of the bill on the day of installation because I needed to pay for the tank and for rental fees since their trench digger was down. I was caught off guard but I happened to have had $2,200 cash on me. I gave it to him and left since I missed a half day of work to meet him at the house and had to get to work. How would I know about the trench digger rental if he wasn't justifying asking for a deposit? After several calls nothing at all was done to accommodate the situation. You can imagine the frustration of paying $6,003.42 for a $3,803.42 bill. Who would do something like this? Owner would not take a call or email. In response to the reply from the business-I called the Wise County Sheriff on 1/30 and spoke to a detective and he told me there was nothing they could do without a receipt and he suggested I speak to a lawyer, which I had already done. I relayed this to Reese, but by reading your reply, I guess that detail never got to you. It's the tech's word against mine. After I handed him the cash, he placed the twenty two $100 bills on the left side in his already full metal clipboard, I saw them spill to the right inside the case as he closed it while he sat half way in his truck. He wrote something down but I did not get a receipt. The stack of cash was neat and all facing the same direction and I thought what a mess he made of the bills. Why not check his work order from that day and see what he wrote? It's about integrity. I didn't realize there was any reason to distrust. My mistake for assuming I could trust a guy representing your company. I even called him while I was driving away to see if he was going to send a receipt but he said there would not be a receipt until the he installation was paid in full. To the technician, you know who I am talking to. I hope you needed it and we forgive you. I know you were on hard times with illness in your family and we waited weeks for our installation you because you are their best guy. You probably missed a lot of work. Our hearts still go out to you and all you've been through. We never wanted you to get in trouble or press charges but it would have helped if you did not let me look crazy or if you at least could apologize for your actions. I'm sure this could have been resolved without a blemish to your work history, it probably still could. Regardless, I truly pray all is well with you and your loved ones.

I go to buy hats but I hear their dry cleaning is amazing, I always go to Lisa I think she's the…read moreowner but she's amazing and so patient with me.

He answered my request in a timely manner, did an exceptional job with an amount that was very fair…read morefor both parties! South Wise Services is the way to go for the services he offers. He's been to my property twice and has outstanding customer service. Thanks again SWS

Show up or call to cancel appointments Called to have someone come check the pressure tank told…read moreme the would try and get me scheduled the day I called or call and set it up for the next day. Never heard back

This company deserves the best possible review. Their technician, John, came out and was able to…read morediagnose, repair and complete the job within 1 day. He was professional, friendly and had a great attitude. Very honest pricing for great work. Thanks again.