Absolutely NOT!! I tried for so long to return an item that was incorrect from what I ordered they not only would not send me a return label they kept saying I can keep item for only 10% of what I paid for it. I kept saying I want full refund. After going back and forth for weeks when they finally sent the return label They still gave me such a hard time wanting to know weight on return label etc. it's 4 weeks after sending back and still have not received my refund. read more

would give zero stars if I could. The dress from Chic Me was very poor quality and nothing like advertised. The return process was frustrating--customer service kept offering discounts instead of processing my return, and I had to pay for tracked and insured shipping. Even after receiving the item, they kept asking for tracking details. Very unprofessional. I would not recommend. read more

Don't try to return something they'll offer you a discount and offer you to keep the item but what's the sense if it doesn't fit read more

Chicme - Here is response that I got for wanting to return an order. I don't need it. It doesn't fit. I want to return it. - Women's Clothing Near Me - Carson, California

I ordered six items and only one showed up in three months. I never got refunded. This company is a complete scam. read more

Chicme - Tops and skirt - Women's Clothing Near Me - Carson, California

Do NOT order from this company....they are a fraud!!! Items not as pictured, returns are near impossible. Offered me a 10% refund and I could keep the item that did not fit!! I ordered 2 separate items one item came and the other did not. They were claiming I received both items on the same day. I started investigating and come to find out they used the same tracking for both items which was how they were able to say I received both!!! Scammers!!! Called my credit card company and they were able to credit my account. read more

I placed an order through Tik Tok from Chicme on 12/7. I received an email stating that my order was delivered on 12/13. The order was not delivered to my home. It was delivered to a completely different address that I have no clue where it is. I filed a claim and provided pictures of my home to show that the package was delivered to me. They disputed my claim twice and refused to issue me a refund. I filed a claim with the Better Business Bureau! Do not shop with this company, they do not work with you a they stole my money without delivering my package. read more

Lie about return/ refund. Won't give it to you instead waste you time back and forth messaging (waiting 24hrs for a response) on trying to give you 10% coupon & refund To keep clothes you don't want. Then keeping messaging until they let your time expire to return. I believe that's their strategy. They offered 10% to 30% coupon then once expired say can give $5 coupon. Are you serious. Besides the products are cheap & thin n inconsistent in sizing!! Not a reputable company. read more

Chicme - Women's Clothing Near Me - Carson, California

Don't shop here Merchandise is poor quality and runs very large. Website is hard to navigate and no communication for returns. read more

A bunch of scammers. Beware of this company. They give you a hard time about refunds. They go back and forth with you so much that times goes past the 14 day window policy causing you to not get a refund. Then they will try to offer you 5% or 10% off what is that? You were warned stay away. More then 20 others experienced this similar situation. Worst company ever read more

Don't order from ChicMe unless you are 100% sure the item will fit you. They have FALSE ADVERTISEMENT that "Returns Are Easy". NOT TRUE AT ALL! They wouldn't allow me to return my items and kept negotiating, asking me to keep the items and they'd give me 10% refund. The clothes didn't fit...why would I keep them! They dragged the negotiating out past 14 days and then said I missed my window of opportunity to return the items. Shop elsewhere! read more

DO NOT ORDER FROM CHICME unless you're okay with losing your money! The sundress I ordered was too large. The company's return policy is within 14 days of purchase BUT, when you go online to make a return/exchange, guess what? THE COMPANY NEVER GETS BACK TO YOU and of course, return information is not included in the package. I was going to order other items but now that I know better, I'll use another more reputable site and NEVER order from Chicme again! read more

I placed an order on 6/3/23 & didn't receive it until 6/22/23. A few of the items were not as advertised & didn't fit. However, from 6/24/23 upon notifying the company, customer service reps started am negotiating tactic of offering 10% refund & keep the items or 30% refund & keep the items. This continued until today & as I reiterated I wanted a refund & to send the shipping label, they demanded I pay for their bad merchandise to be returned because I refused to keep the items. Bad customer services, quality of merchandise & unethical business transactions. Company needs to be investigated indebt of fraudulent acts of taking customers money. read more

Too long of a wait, about a month. Also, they delivered my package to the wrong address 2 months ago and still no refund or replacement package. Not worth the aggravation!! read more

This site basically makes duplicates of merchandise from other clothing companies. I believe the pictures used are just taken from other sites. It appears that once you order, it's made to order in China. I found that the dresses I ordered was posted on another site at about 2 times the price of ChicMe and probably better quality. I wanted a refund because the the dresses didn't fit well and we're cheap looking. I had to go back and forth with a representative via the chat option on the website. It was ridiculous that I had to negotiate a refund. First I was offered a10% refund and to keep the dresses. Then 20%, etc. I finally settled on 40% and to keep the 2 cheap looking and ill fitting dresses. I could not walk at a normal stride because the bottom was too narrow, which was my main reason for return. I would never shop here again. Luckily I didn't spend too much money, just around $70. So I was able to get it 40% of that refunded it to me. read more

DONT Shop here! They won't give u ur refund if your not satisfied with your purchase for whatever reason they tried giving me 10% what the ??? read more

Terrible Terrible TERRIBLE!!!!! DO NOT ORDER FROM THIS CO!!! I needed to return an item cuz too small ~ even tho o wear a sml but ordered med just in case ~ wayyyyy too small! My return option is to get a 10% refund of total price or a 10% off coupon next purchase ~ WHAT BULLSHIT!!!! read more

THE WORST clothing store, sucks. They have zero communication skills and lie about the items you ordered. Suddenly there out if stock and another excuse. They can keep there coupon. I have asked for a refund several times. I ask to keep there crap that wasn't send and give my money back, So they supposal sent out 2 of the 3 things, interesting i have not received them. HOW CAN THEY STILL BE IN BUSINESS. Mayne the BBB needs to be contacted. read more

The clothes are not a good or great quality, I ordered several items for Christmas and received to Left shoes that was my Christmas gift to my daughter, I order 1 knitted 2 piece black and received 2 Grey The camouflage pants was the only I was happy with but quality not really good. I suggest don't order from this site. Total I received back from my missed up Christmas order was $8 read more

Check me is a company that do not provide you with the item that is shown on the advertisement for the site and when you try to request a refund and return the item they ask you for the SKU like to see your number which is not given on your label the item or on the website and so they make it hard to return and refund you I am really not satisfied with the way this company operates. read more

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I will give 0 star if there is. These people are professional experienced scammers. They sent you bunch of trash from dollar tree store. After you saw their fancy beautiful pictures online and paid them, it is game over for you. You will Never get your money back. They play all kind of games not to refund you. Never order from them. It is total nightmare dealing with them. read more

SCAM ALERT!! This place is a scam. I ordered many items totaling over $200. When I received them, most of the items did not fit me correctly and the dress I really liked had a stain on it. They would not allow me to return ANY of the items nor exchange and will not refund my money! And had the nerve to say they would give me 50% off the dress with stain! SCAM! SCAM! SCAM! SCAM! SCAM! SCAM! SCAM! read more

this company is garbage!!! I've sent multiple emails asking how to return and get refund with no response. I tried again today inline and system allowed me to start online but then kicked me out after it seemed to recognize my phone/ email add. I spent $100 on the clothes and all were horrible quality and garbage materials!!!! read more

This company has a horrible return policy, basically no return policy; I bought 3 pairs of tennis shoes for $67 & none of them fit me; I wanted to return them for a full refund, but they offered me 10% if the purchase price, which I declined, so then they offered me 30% if the purchase price, which I unwillingly accepted since sending them back to China would've cost me at least $30; I will never order from this company again; such a shame! read more

RUN THE OTHER WAY!! it took so long to get my order after waiting days & writing I finally got a partial order. I was so frustrated and the items didn't fit properly so I applied for a ticket within the company return policy and never got a response until after the slotted time fram! Then the reps refused to issue a refund ticket claiming I was outside the policy timeframe. I submitted proof and they just kept responding they could not issue a refund! I'm beyond angry and frustrated! ive spent 1000's of dollars at SHEIN & never had one single issue but THIS COMPANY CHICME NEVER AGAIN!!! I'm beyond angry no. They take advantage and there's zero accountability for your purchase. You are certainly taking your chances here folks. I will never give this company another order. read more

Absolute garbage company Cant get ahold of anyone Cancel the order on their site after 2 weeks of no shipments and 2 days afer trying, unsuccessfuly, to get a response from them. 6 days later they are shipping it, a month later still haven't received anything, and their credit company is insisting on payment! read more

Difficult to communicate with. Does not respond to question in a timely manner. Pictured clothing is beautiful, but shipment takes months and they don't tell you that. Returns are difficult. I all but gave up on my order and had a seamstress make some items. Then the order came after 60+ days. I sold my items to another dancer. This was a quality test of the company and clothing. I can't depend on them for a dance company use. read more

Customers, be careful ordering from Chicme. They delay and delay until the timeframe for returns are exhausted. Below is a message for a return delivered a week ago: Hello, Sorry for the inconvenience, can you go to the logistics official website to re-check the weight of your package with their customer service and tell us the weight? Looking forward to your reply! customer service Miles Why would the customer have to get the weight of the package after it is delivered to their warehouse. read more

Total scam and false advertising. Attempted to return my items as they were HUGE and ordered a small. They offered 10 percent and I could keep the items. Unable to get the return address nor the return process. read more

Absolutely do not purchase from this scam of a company. First off the order I placed on 11/28/22 did not arrive to me until 1/14/23. I had ordered Christmas gifts and therefore they are no longer needed. I contacted customer service as required and finally got a response back, however their return policy is totally deceitful, there are no "easy returns " as stated on their website. They offered me $5 coupon towards a future purchase or 10% back in order for me to keep the order and not return. NOT what I want, not what was promised. I am never ordering from this company again therefore the solution ms they offer are if no value to me. I want my money back. I filed a complaint with my cc company asking for a chargeback, I am awaiting a response. I cannot say it loud enough I DO NOT RECOMMEND BUYING ANYTHING FROM ChicMe. read more

Won't allow me to return shoes that are wrong size and offered me only 15% of what I paid

They are terrible with their customer service. They don't give refunds or help with issues. I noticed I put the wrong shipping address on my order, I contacted them immediately after placing the order. IMMEDIATELY!!! You can only contact them through messenger and it took 3 days for them to respond. For them to tell me they can't help because the package had shipped already. I contacted them immediately following me placing the order. My package hadn't shipped yet. I won't buy from them again. read more

This company is a total POS. Their products are crap their customer service is even worse and god forbid you return something, I have had 16 emails going back and forth and sent them everything required and now they want the weight of the return package to issue the refund. NEVER BUY from this company read more

I sent back my items , I spent over $80.00 bucks. I'm There is no number & there email where? I even have the ticket numbers which when u put in it says no items. I even asked for exchange. Can someone help me with this. A number that is legit to contact these ppl I feel ripped off & feel like this company don't care. I've given all my info no reply. read more

Poor quality merchandise that takes 3 weeks or more for delivery and no customer service response for returns . Terrible company to deal with ! read more

This company is full of shit i never received my packages and they saod shipping company lost it and i ha e to file a complaint with SF EXPRESS do you have any idea how difficult that is they could have just refunded me but they obviously feltnot to their in China i won't be shopping on this site again your taking a chance if you do !! read more

They are crooks. You return order that was their fault in the 1st place, but will not refund or contact you. They just want their money

I made a purchase from this company and they sent my package to an address I moved from several years ago, despite the fact I gave them my current address. They have yet to send me my package or refund. They just keep sending sarcastic messages saying we hope you find your package. The customer service at this company is beyond horrible. I regret spending my money with them. I basically feel like they robbed me. I wish I would've seen these reviews before I let these people beat me out of my money. read more

Horrible experience. I bought items that when arrived was totally different in look and material than what was on the site. I contacted the company for a return the same day I received the shipment it took 2 days to receive a response and when the offered me 10% return. I said no just want to return. They went back and forth in increasing the percentage but took days in between to respond then finally they said it's past the 14 day return policy. Can't help you no return or any money back. It's A SCAM Dont order from them. There are so many other sites like Shein. Don't bother with Chicme. read more

I ordered from the website and received my items on April 7. I had had surgery on April 5 on my shoulder and was unable to try the clothing on when I received it. I tried the clothing on a few weeks later, when I was able to move my arm and realized that the two shirts were too small. I reached out to customer service only to exchange, the two tops and was told that I couldn't exchange it because they only give 14 days. I explain to them multiple times my situation with surgery and reiterated that I didn't want to refund, only an exchange. They continue to offer me five dollars or $10 off my next order, but refused to exchange the tops , I will never order from them again because Customer Service is a top priority, and they couldn't make an exception, knowing that I had had surgery. I realize for me that good customer service is better than anything else and they definitely don't have it! read more

do not shop here! clothes are cheap and the company does not refund or deliver as promised!!!