As first-timers, we were a little turned around and accidentally walked in through the back door. Luckily, Sommer spotted us and immediately made us feel welcome. She realized we were new, walked us to the counter, and patiently guided us through the entire menu, including the soups and desserts. Her hospitality really set the tone for the meal! We tried a variety of flavors and sides, and honestly, everything hit the mark: Both the Fruity Fran and Classic Carol on croissants were fresh and delicious. The Chicken Tortilla Soup and Pasta Salad were great, but the Mac & Cheese stole the show--it was incredibly creamy and had that "homemade" feel. The Grape Salad was a winner, and you can't beat the complimentary cookie with that signature buttercream frosting. They have cake looks amazing.b Whatever you do, get the Freshly Brewed Peach Tea. It was easily the highlight of the meal! Sommer even checked back on us to explain the app and the survey. Even though I missed out on my double points this time (lesson learned!), the service and quality convinced us. We are already excited to come back and work our way through the rest of the menu! read more

I bought a large and a small container of chicken salad last week at the store in Prattville. This is the first issue that I have had with the store. This was a take out order. After I opened the small container of chicken, I found a dark hair in the food. I threw the container of food out and I will not purchase anything else at the store. I just assumed that anyone preparing food would have their hair covered but I guess not . Since I am a blond, I know it was not not hair. I hope from now on and for the sake of others that employees who are handling food will wear head coverings. read more

These ladies are always friendly, the store is always clean, the food is always great. Thank you CSC!!!

My kids and I ate here last week and everything was great. The staff was helpful in ordering and the food was wonderful. Highly recommend everyone try Chicken Salad Chick if you are looking for healthy eating options. read more

Quiet afternoon, healthier options than other "on the road" food. Good quality & service for the price. read more

The chicken salad here is amazing! I was never a die hard chicken salad girl, but dang if they didn't make me a believer at CSC! Puhleez open one in Kansas City so I don't have to stalk you across the south I enjoy the pasta salad, too, though it's not doused in as much sauce as I'd have chosen for myself. But still good. And I love that you get a lil' frosted sugar cookie from Cheryl's. (But I personally like the cocoa rice krispy treat!). read more

Fast, good and friendly service. We like this place a lot. Always good fresh food and we appreciate that. A lot of room on the inside to sit even when it's busy. 5 stars at this location for sure. Managment has this store is very good shape. Well done. read more

Great food and the people are just so nice. Eaten at Prattville and Montgomery locations

"Not your mama's chicken salad" is a phrase you don't hear very often; that is, unless you visit Chicken Salad Chick. CSC, boasting "The Best Chicken Salad in the South" offers so many variations of chicken salad you might just find mama's in there somewhere...On second thought, nah, I doubt it. I'm a hearty eater, so just thinking about going to a place that specializes in chicken "salad" runs counter to my epicurean thought processes. However, my wife and I have enjoyed 50 years of sharing ideas and food venues, so her recommendation of going to CSC was easily accepted by me. We chose to visit Prattville, AL since it is on our list of stop 'n go breaks between Tennessee and the Florida Panhandle's Emerald Coast. By the way, there are CSC franchises all over the Southeast quadrant of the USA - from Dallas, TX to Greensboro, NC and from Bradenton, FL to Hendersonlle, TN. When you walk in, you'll be welcomed by a bright, warm and sunny interior decorated in an upscale-contemporary vibe. Step up to the counter under the "Order Here" sign and be prepared to be nearly overwhelmed by the choices and combinations offered. Unsure? Have no fear, CSC will gladly provide a tasting sample (about a tablespoonful in a mini cup) which is more than enough for a quick judgement. A dozen offerings are listed at the Prattville location along with 2 kinds of Pimento Cheese (regular and spicy) -- as well as before it was hatched....Egg Salad. Oh, and Mac and Cheese or a side or soup are also on the menu! Little chicks and chickadees can also have PB&J or a turkey sandwich. Order yours as a sandwich or as a scoop accompanied by Townhouse wheat crackers or on the side of a salad. We tasted several of the concoctions before settling on more than half of the 12 between us. The Traditional is just that....regular Chicken salad with "secret seasoning" - meh. Olivia's Old South is also pretty traditional in a southern sort of way. On the other hand and along savory lines, my wife especially liked Lauryn's Lemon and Basil while I was pleased with the Barbie-Q. Nothing exceptional here with the latter, just some good BBQ flavor with a little taste of tomato and a hint of smoke. The Fruity and Nutty variations were the flavor stars for us - and the added texture of apples, grapes, and pecans added sweetness and crunch to Fancy Nancy! The Cranberry and Almond was a tantalizeng taste treat too. On another level, my "hot" tooth didn't quite become satisfied with CSC's spicy renderings; each of the three had just a hint of heat but nothing that lingered very long...blame it on the mayo tempering the zing? Finally, while we didn't try the Pumpkin Cheesecake dessert, we did get to sample a very sweet side consisting of red & white seedless grapes covered in a sweet cream cheese mixture and topped with brown sugar & crushed pecans. Really, really good! To top things off, a complementary buttercream frosted sugar cookie finished us off! So, maybe it wasn't mama's chicken salad, but it certainly was worth this visit and likely a return trip soon. read more

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So good!!! The place is spotless, the crew is so nice and the chicken salad is perfect!

Closes at 6:00?? On a week night? 30 minutes to get here... you know that chicken salad chick craving... and was denied... disappointing hours!! read more

Traveling thru Alabama, found this place on Yelp. I was not disappointed. When you order a scoop of chicken salad, you get a side or a second scoop of chicken salad. Tried the Buffalo Barclay and the Cranberry Kelli. Both were very tasty. You can also get sandwiches. Very good prices. The only down side was, because the salads were already mixed, they couldn't change any of the mixtures. I don't like pecans, so that eliminated a couple of choices for me. If they have the caramel cheesecake when you go, I *strongly* recommend it! read more

Good service, clean restaurant, and delicious fresh food! So glad we found this place!

I seriously wish they had a place like this near me. I stopped in because the place intrigued me and I do love chicken salad. The sassy scotty and pimento cheese were excellent. This place is great too if you want something low carb as you can get scoops of the chicken salad versus getting it on a sandwich if you prefer. I loved it so much I ate here a couple of times. There's a large dining room so there's plenty of places to sit. Also they have both a front and back entrance so don't let the filled parking spots in the front throw you off. Also if you're not sure of what you want, they will give you a sample of the chicken salad to try. The staff is super nice too. read more

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Food is fresh and delicious! Faculty is kind and well trained! Management has done a great job!

The ladies are so nice first off. Secondly the chicken sandwich I got was so good too. The soup was ok and not a match to the sandwich that I got. High standards! read more

Always delightful. I had the spicy pimento and cheese this trip. It was good and I recommend it. read more

They have wonderful food! But they need to work on their customer service!! Made me wait to place my order while bagging food which someone else could do. Then the girl bagging food made me wait on my food that was sitting there while talking to another employee about personal stuff. I was on my lunch break and did not have all day. I was in there way longer than I needed to be to pick up one simple order. Totally ignored me both times! read more

I've been to this location several times and most of the visits were great, with no problems. This location is clean (health score of 100), in a good area, and has great service. My experience today, however, was highly disappointing. I ordered a chicken salad sandwich on a croissant, which was stale. They skimped on the amount of chicken salad too. I've visited several Chicken Salad Chicks many times each, always getting the sandwich on a croissant. This one was subpar. If my visit today was my first experience at a Chicken Salad Chick I would be hesitant to return based on the quality of food for the price. Since I have been numerous times I know that this was a rare occurrence. read more

For a sandwich, I was skeptical. But this place is amazing and I look forward to making this a weekly tradition

This is truly some of the best chicken salad I've had. I can't believe they have so many different flavors! And they graciously allowed me to try a few to make my decision. The restaurant is sunny and bright and sports fun colors and cute quotes on the walls. I also love how they serve a cookie with their meals. I can't wait to visit again! read more

Chicken Salad Chick - Chicken Salad BLT with Cheddar Broccoli Soup - Southern Near Me - Prattville, Alabama

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Love their chicken salad! Before eating here, I did not really see what the hype was about. They have a great selection and there is one with just enough "kick" that it has flavor for me. I like my food spicy! You can have the scoop of chicken salad on a bed of lettuce if you don't want the carbs. My favorite part is their plain cookie at the end, I don't know why something so simple could be so good! read more

I don't like chicken, I was talked into trying it and was very surprised... the different ways to get it was interesting but I had the jalapeño sandwich and loved it. read more

Absolute food heaven! It's a real treat to be able to stop in for lunch and be treated so well and receive tasty food too!! Immaculate dining area and the friendliest staff that make you feel like home. Such a varied choice of delicious chicken salad and sides too. My wife ordered the single scoop and had a fruit bowl as her side dish. The fruit was fresh and so beautiful. read more

First time visitor passing through even though there is a CSC in our home area. The service was friendly and the bathroom was clean. This place is so cute and the chicken salad was fast & fresh. I got mine with the potato soup which was good and the kids opted for the pasta salad. Bonus was the sweet cookie that came with the meal! Would definitely recommend and visit again! read more

Today was my third time here and still not disappointed. My sister got the chick trio (sassy Scotty, fancy Nancy & classic carol) & I got the Cajun roast beef on a hoagie with a side pasta salad. Everything was super good & good portions for the price you pay. Everything is super fresh and delicious. The staff is very friendly as well. Great spot for a sunny afternoon lunch. read more

Chicken Salad Chick - Chick trio (fancy Nancy, classy carol & sassy Scotty) & roast beef hoagie with pasta salad - Southern Near Me - Prattville, Alabama

Love this place but they close early. Everything I have tried is really good! Very clean and neat!

This location is not near as good as others I have been to. I had a BLT ... the bacon was that precooked stuff. They did not even heat it. Just put on my sandwich cold and limp. The tomato was green. The bread was soggy. The chicken salad just wasn't anything to brag on. I will not go back to this location . read more

My husband & I stopped in today & this isn't our first time in but I haven't been in since I stopped eating gluten & dairy. The sweetest lady named Sylvia was SO patient with me & SO helpful! She made sure that the chicken salad I ordered and my side were both GF & Dairy free. I had a scoop of jalapeño Holly with sea salt chips. Delicious!! We'll be back for sure! read more

Recently moved to the area and was thrilled to see something different than your typical "fast food". I had the Fancy Nancy on a croissant and the Grape Salad, both were amazing! read more

One of my favorite places in town to eat. The chicken salad plate is amazing. I could seriously eat here every day.

My friend and I were on the way home from the beach and wanted something unique for lunch. We decided to give Chicken Salad Chick a try, and we were very impressed. There are more varieties of chicken salad than I knew existed, and the pimento cheese was delicious. The restaurant was spacious and super clean. The staff was very friendly. You can sample anything before buying. I highly recommend, and we plan to return on our next beach trip! read more

Quite plainly, have a Chicken Salad Chick addiction. It doesn't help that every employee is friendly and let's you try anything. I usually go with a sandwich on wheat. All are served with a side, pickle, and cookie of the day. For the price, there isn't a much better lunch spot during a long work day. read more

Here on training at Maxwell. This place is amazing. So fresh. Get as many samples of the chicken salads as possible. The broccoli salad and grape salad are so delicious! The concept seems weird, but if you like chicken salad, you have to try this place. read more

We visited Prattville a few weeks ago from Texas and really loved this place! I loved the idea of it and all the options, I had the lemon basil chicken salad which was great! We look forward to visiting again soon. read more

Love this place!I go here at lease two times a week.It is Always so good and Fresh.I'm addicted to their Buffalo, sassy Scotty chicken salad and pominto cheese.Im on a low carb. Diet so this is a great place if your looking for low carb.Everyone is so friendly and the manger is extremely nice.I recommend this place.You will not be disappointed! read more

One of my favorite places to get a quick lunch. The employees are always nice and the food is always good. I would love more crackers to come with a meal but it's so good, I'll probably bring my own next time. read more

The smallest piece of pie I ever saw... Food tasted fine but the portion sizes were unbelievably small. Not enough chicken salad on the sandwiches, sides were tee tiny. Pasta is not expensive, probably about 5 cents worth if that. The key lime pie was literally 1" X 4.5". Disappointing. read more

Delicious as always. Service with a smile and something to please everyone, even my father who dislikes chicken salad. I highly recommend the grape salad! read more

I was not impressed with this restaurant's food. After all the rave reviews, the chicken salad was rather bland and the portions were small. The seating was was clean and had lots of room. Service was very good and the attendants were friendly. Maybe I will try them once more after they have been open longer. read more